Ryanair's Brutal Response to Passenger Who Asked to Swap Seats Receives Backlash

We all know how taxing travelling can be on our bodies and minds. That's why most (if not all) of us want to feel utmost comfort when flying, to make the experience as enjoyable as possible.

Unfortunately, hardly anyone can afford to fly first class. And even if we could, there's no guarantee that we would receive the best service and treatment.

And of course, you shouldn't anticipate much when you book a flight with a low-cost airline because obviously you often get what you pay for…



When a passenger booked a window seat with Ryanair, an Ireland-based, budget airline, he was furious with the seat that he received.

The man took to social media to air his grievance, claiming that he was assigned a seat in what appeared to be the emergency escape row, which was situated near an exit that resembled a window.

'Seriously @Ryanair I paid for the window seat,' the passenger wrote in a post on Twitter along with a photo of the 'small hole' that was similar to a window.

The airline then jokingly responded to the passenger by sending him a picture of the man with a red circle around the little hole, indicating it was the window — implying that they had fulfilled the customer's request.



The post has gone viral, amassing almost half a million likes from users who find the interaction 'hilarious'.

One person wrote: 'Oh my gosh haha, I both love and hate Ryanair for this.'

Some people, however, were not pleased with the sarcastic response and retaliated against Ryanair.

One person claimed: 'This is why I never fly Ryanair.'

'I don’t fly with them anymore, it costs more in the long run for you financially, physically and mentally. I sometimes had to get a back massage after flying with them,' another said.



Several users also described the remark as 'unprofessional'.

One comment read: 'So unprofessional to publicly belittle a customer for their complaint for Twitter likes. The issue is obvious and legitimate.'

'I really miss when companies behaved like adults even if the flights are cheap.'

Another said: 'This whole “ignoring customer complaints under the guise of social media banter” is getting tiring.'

bxXTTeki-ECKAv_8Z0Tdm21Paad1_23EwaxdoArEF2g_xATCtZtnAh4aKgX2IftElMwA0p5Za6YICIo6EdXZmE2aVzEHLxdGbnxIwz92k2OyyVg4ocLrJWitW6h9aWmoGQJgrRB7BcHlHRj9UAA02Z4PkhGwobMDc8qlUkiXThxe3iPB13aQjxg8

Ryanair’s sarcastic response to the customer’s complaint was not received lightly by many people. Credit: Twitter/Ryanair.

Others came into Ryanair's defence, saying that people should not expect so much from them because of how low their flight rates are.

'Why do people criticise Ryanair? You are not getting British Airways since they are so cheap,' one user argued.

Another claimed: 'People want to get a £20 ($A35) flight and be treated like a business class in an Emirates A380.'



While both arguments make sense, we firmly believe that regardless of the amount of money one passenger pays, they should get the quality that they deserve.

So what can we do to improve our travel experience, despite the odds? For starters, we can try to be more understanding and mindful of the situation. We can also make an effort to be more patient, especially when dealing with delays or other disruptions.

At the end of the day, travelling is all about making the best of what we have. And even though we may not be able to control everything, we can still try to enjoy the journey as much as possible.

Have you experienced a similar situation before? What did you do to make your travel experience comfortable? Share your thoughts with us in the comments below!
 
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We all know how taxing travelling can be on our bodies and minds. That's why most (if not all) of us want to feel utmost comfort when flying, to make the experience as enjoyable as possible.

Unfortunately, hardly anyone can afford to fly first class. And even if we could, there's no guarantee that we would receive the best service and treatment.

And of course, you shouldn't anticipate much when you book a flight with a low-cost airline because obviously you often get what you pay for…



When a passenger booked a window seat with Ryanair, an Ireland-based, budget airline, he was furious with the seat that he received.

The man took to social media to air his grievance, claiming that he was assigned a seat in what appeared to be the emergency escape row, which was situated near an exit that resembled a window.

'Seriously @Ryanair I paid for the window seat,' the passenger wrote in a post on Twitter along with a photo of the 'small hole' that was similar to a window.

The airline then jokingly responded to the passenger by sending him a picture of the man with a red circle around the little hole, indicating it was the window — implying that they had fulfilled the customer's request.



The post has gone viral, amassing almost half a million likes from users who find the interaction 'hilarious'.

One person wrote: 'Oh my gosh haha, I both love and hate Ryanair for this.'

Some people, however, were not pleased with the sarcastic response and retaliated against Ryanair.

One person claimed: 'This is why I never fly Ryanair.'

'I don’t fly with them anymore, it costs more in the long run for you financially, physically and mentally. I sometimes had to get a back massage after flying with them,' another said.



Several users also described the remark as 'unprofessional'.

One comment read: 'So unprofessional to publicly belittle a customer for their complaint for Twitter likes. The issue is obvious and legitimate.'

'I really miss when companies behaved like adults even if the flights are cheap.'

Another said: 'This whole “ignoring customer complaints under the guise of social media banter” is getting tiring.'

bxXTTeki-ECKAv_8Z0Tdm21Paad1_23EwaxdoArEF2g_xATCtZtnAh4aKgX2IftElMwA0p5Za6YICIo6EdXZmE2aVzEHLxdGbnxIwz92k2OyyVg4ocLrJWitW6h9aWmoGQJgrRB7BcHlHRj9UAA02Z4PkhGwobMDc8qlUkiXThxe3iPB13aQjxg8

Ryanair’s sarcastic response to the customer’s complaint was not received lightly by many people. Credit: Twitter/Ryanair.

Others came into Ryanair's defence, saying that people should not expect so much from them because of how low their flight rates are.

'Why do people criticise Ryanair? You are not getting British Airways since they are so cheap,' one user argued.

Another claimed: 'People want to get a £20 ($A35) flight and be treated like a business class in an Emirates A380.'



While both arguments make sense, we firmly believe that regardless of the amount of money one passenger pays, they should get the quality that they deserve.

So what can we do to improve our travel experience, despite the odds? For starters, we can try to be more understanding and mindful of the situation. We can also make an effort to be more patient, especially when dealing with delays or other disruptions.

At the end of the day, travelling is all about making the best of what we have. And even though we may not be able to control everything, we can still try to enjoy the journey as much as possible.

Have you experienced a similar situation before? What did you do to make your travel experience comfortable? Share your thoughts with us in the comments below!

Those seats have the most leg room. I always try to get one. What use is a window when all you can see is clouds?
 
We all know how taxing travelling can be on our bodies and minds. That's why most (if not all) of us want to feel utmost comfort when flying, to make the experience as enjoyable as possible.

Unfortunately, hardly anyone can afford to fly first class. And even if we could, there's no guarantee that we would receive the best service and treatment.

And of course, you shouldn't anticipate much when you book a flight with a low-cost airline because obviously you often get what you pay for…



When a passenger booked a window seat with Ryanair, an Ireland-based, budget airline, he was furious with the seat that he received.

The man took to social media to air his grievance, claiming that he was assigned a seat in what appeared to be the emergency escape row, which was situated near an exit that resembled a window.

'Seriously @Ryanair I paid for the window seat,' the passenger wrote in a post on Twitter along with a photo of the 'small hole' that was similar to a window.

The airline then jokingly responded to the passenger by sending him a picture of the man with a red circle around the little hole, indicating it was the window — implying that they had fulfilled the customer's request.



The post has gone viral, amassing almost half a million likes from users who find the interaction 'hilarious'.

One person wrote: 'Oh my gosh haha, I both love and hate Ryanair for this.'

Some people, however, were not pleased with the sarcastic response and retaliated against Ryanair.

One person claimed: 'This is why I never fly Ryanair.'

'I don’t fly with them anymore, it costs more in the long run for you financially, physically and mentally. I sometimes had to get a back massage after flying with them,' another said.



Several users also described the remark as 'unprofessional'.

One comment read: 'So unprofessional to publicly belittle a customer for their complaint for Twitter likes. The issue is obvious and legitimate.'

'I really miss when companies behaved like adults even if the flights are cheap.'

Another said: 'This whole “ignoring customer complaints under the guise of social media banter” is getting tiring.'

bxXTTeki-ECKAv_8Z0Tdm21Paad1_23EwaxdoArEF2g_xATCtZtnAh4aKgX2IftElMwA0p5Za6YICIo6EdXZmE2aVzEHLxdGbnxIwz92k2OyyVg4ocLrJWitW6h9aWmoGQJgrRB7BcHlHRj9UAA02Z4PkhGwobMDc8qlUkiXThxe3iPB13aQjxg8

Ryanair’s sarcastic response to the customer’s complaint was not received lightly by many people. Credit: Twitter/Ryanair.

Others came into Ryanair's defence, saying that people should not expect so much from them because of how low their flight rates are.

'Why do people criticise Ryanair? You are not getting British Airways since they are so cheap,' one user argued.

Another claimed: 'People want to get a £20 ($A35) flight and be treated like a business class in an Emirates A380.'



While both arguments make sense, we firmly believe that regardless of the amount of money one passenger pays, they should get the quality that they deserve.

So what can we do to improve our travel experience, despite the odds? For starters, we can try to be more understanding and mindful of the situation. We can also make an effort to be more patient, especially when dealing with delays or other disruptions.

At the end of the day, travelling is all about making the best of what we have. And even though we may not be able to control everything, we can still try to enjoy the journey as much as possible.

Have you experienced a similar situation before? What did you do to make your travel experience comfortable? Share your thoughts with us in the comments below!

If you pay fir a cheap flight , put up & shut up!!
 
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If the Airway you choose to travel with is cheap, don't expect the best on the plane. They make it possible for you to travel what you pay for. When you only see clouds outside the window, read a book to while the time away. You can even pray to land safely or be thankful you have a choice in life. Many people are never so privileged.
 

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