Retirees in Gated Villages Expose Shocking Financial Nightmares - The Land Lease Scandal You Need to Know About!

As we age, the allure of a simpler, more community-focused lifestyle often leads us to consider options like gated villages, which promise comfort, security, and a sense of belonging. However, a dark cloud has been cast over this idyllic vision for many Australian retirees, who have found themselves entangled in the complexities and financial burdens of the land lease industry.

The land lease model, which has seen a boom in recent years, particularly in Victoria, offers a seemingly affordable housing option for seniors. Residents typically purchase the home itself but rent the land on which it sits, paying weekly site rental fees that can reach up to $250 for a couple. This model is particularly attractive due to the lower upfront costs and the eligibility for Commonwealth government rent assistance, given that most residents are pensioners.


But beneath the surface of this growing $12 billion industry lies a web of financial horror stories that have left many retirees feeling trapped and exploited. The crux of the issue lies in the hefty exit fees charged by companies like Lifestyle Communities when residents decide to sell their homes. These fees can start at 4% and scale up to a staggering 20% after five years, potentially taking up to $100,000 from a $500,000 sale.


compressed-pexels-housing.jpeg
Homes built on leased land could do more harm than good, especially for lessees with fixed income. Image Credit: Pexels/Pavel Danilyuk


Trish Reece and her husband Wayne, residents of a gated village in Shepparton, Victoria, have become the faces of this distressing situation. After nearly a decade, they wish to leave but find themselves financially handcuffed by the prospect of these exorbitant exit fees. Trish's poignant words, 'We're just vegetables waiting to pop off the perch so they can collect their exit fee,' echo the sentiments of many who feel like mere pawns in a profit-driven game.


The Reeces' story is not an isolated incident. ABC Investigations and 7.30 have uncovered widespread discontent among Lifestyle residents, with 80 from the Wollert community in Melbourne's northern fringe lodging claims in the Victorian Civil and Administrative Tribunal (VCAT). Accusations of fee gouging, charging rent to deceased residents, and unfair practices have surfaced, prompting the Victorian government to announce plans for reform, including a standardised site agreement for land lease residents.

The financial implications of these practices are profound, not only affecting the residents' current living situations but also casting a long shadow over their retirement savings. For some, like Deborah Jones, who has been fighting for her mother's rights for five years, the battle has become a call to the government to step in and regulate the industry to prevent discrimination against Victorians.

The stories of bullying, intimidation, and misleading contracts are not limited to Victoria. Across Australia, from Queensland to Perth, residents are raising their voices against the imbalance of power in the land lease sector. Roger Marshall, president of the Queensland Manufactured Home Owners Association (QMHOA), highlights the potential of the sector as a retirement living option but laments the weak regulation that has allowed questionable business practices to flourish.


The impact of these issues is not just financial; it's emotional and psychological. Residents like Judy Duff, who set up the Victorian Manufactured Home Owners Association to lobby for change, describe the situation as a 'legislative black hole' where once you're in, you can't afford to get out. The emotional toll is evident in the stories of residents who feel misled, trapped, and unable to enjoy the retirement they had envisioned.

The Victorian government's response, a research project led by the commissioner for residential tenancies, is a step in the right direction. However, for many residents, the need for action is urgent. They are calling for legislation reform, standard leases, voided exit fees, dispute resolution, and management training to address what some describe as elderly abuse.

As we consider our retirement living options, it's crucial to be aware of the potential pitfalls of the land lease model. The stories of retirees like Trish Reece serve as a cautionary tale and a rallying cry for change. It's a reminder to do our homework, understand the contracts we sign, and advocate for a fair and just system that protects our seniors rather than exploiting them.


Key Takeaways

  • Pensioners Trish Reece and her husband Wayne feel financially trapped in a gated village due to high exit fees charged by Lifestyle Communities upon selling their home.
  • Residents in Lifestyle Communities and similar land lease communities across Australia have raised concerns about fee gouging, implying that the industry takes advantage of residents.
  • The Victorian government has announced plans for reforms, including a standardised site agreement to protect land lease residents' interests.
  • Discontent among some residents has put a spotlight on the land lease sector, highlighting a need for better regulation and protections against unfair practices in the industry.
The land lease scandal is a complex issue that requires a multifaceted approach, including government intervention, industry regulation, and increased awareness among potential residents. As a community, we must support our seniors and ensure that their golden years are not tarnished by financial nightmares but are instead filled with the peace and security they so rightly deserve.
 

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The unconscionable, morally corrupt retirement home business has been allowed to flourish unchecked and unregulated for years. Outrageous contracts have rold many sad stories.

A few years ago, I went to a Lend Lease presentation once at a retirement village. It was presented and MCd by Andrew Winter if Selling Houses Australia. As, due to my work, I had a little knowledge of the different terrible contracts these places got retirees to sign, I asked Andrew Winter how many law firms were specialists in retirement home law and contracts. He had to ask the Lend Lease consultants/presenters and we were all shocked to discover there were only 2 in Vic and 1 in NSW!! How could people get independent legal advice when nobody knew the business!
 
A good friend of mine moved into one of those retirement/seniors communities back when the concept was a new idea. The exit fees were acceptable to him and at the time it was an attractive idea.

He purchased a very nice house, free standing, own little back yard, double garage and everything he needed inside. He did all the research and calculated he would be no better off financially overall, however, did not have to worry about upkeep, security, landscape, garbage collection, and also had the use of community lawn bowls, pool, mens' shed, entertaining area, games room, and mail in/out handling. The complex has quite a good system in place that is administered on-site by an efficient and friendly team. No complaints there, but they did pay very good money for these facilities.

The owner of the complex was a solicitor based in Sydney ... therein lay the only problem my friend ever encountered.

My mate had solar panels fitted, after obtaining approval to do so through the relevant complex administrator. Next thing, he gets invoices in the mail from the solicitor land baron to hand over his share of the feed back refund. Even though power is the responsibility of each house, this greedy son of a you know what saw solar as a new income to draw upon. Well, my mate Ron is the type of bloke who lets no person walk all over him.

Took the solicitor on didn't he. Did mountains of research, got together a decent package to use as ammunition against the land baron, and, took it as far as deliberation in a Sydney court of something I cannot recall. Believe it or not, Ron won. He knew his rights and would not back down. As a result, his case became one to cite in oncoming cases, and, other home owners in the complex subsequently had solar fitted.

It was so gratifying to see Mr pensioner take on the big snotty nosed money bags, all because he did everything the right way and made sure of his standing within the law.

I feel for the people caught up in the Land Lease cess pool and hope that someone stands up for them.
 
The Land Leases situation is diabolical they are not retirement or resorts villages a lot are very stressful when you have to fill out forms if you want to put power points in or change the floor covering you have to deal with managers who nine times out of then don’t no what they are talking about and try to force their will on you
 
This was us! Moved into our home in Lifestyle Wollert in May 2021. We very quickly decided it wasn’t for us for multiple reasons so put our house on the market in Sept 22. We asked Lifestyle about them selling our home, which is part of the contract, but they refused due to the number of new homes still to be sold. A breach of contract. We employed an agent and eventually sold our house in January this year, 17 months later! It was impossible to get exposure via Lifestyle either online or by their sales team and even though our house was on all the usual websites, people looking for properties in these type of communities rarely look there.
Consequently we had to pay an extra year of exit fees & an extra year of rent while we were trying to sell. We didn’t receive rent assistance as we are not on the pension. We are currently involved in the group action to VCAT against Lifestyle and the way residents are treated in regard to fees especially those who pass away & their families being forced to continue paying full fees as an example. We also have our own application at VCAT for the issues we’ve had to deal with.
We are now living our own independent lives once again and couldn’t be happier.
All of this was explained on the ABC on 7.30 byAdele Ferguson a couple of weeks ago.
 
I agree with you but I don’t want maintenace no mowing so I have just put it out of my mind everything goes in writing and kept on the computer and I am always ready to defend myself with written proof for the fight to com
 
This step need to be taken in all states two retirement villages I have visited here in QLD charge $7300 per annum to buy and live there leasing the land and exit fees one 30% after 6 years and no capital gains the other 35% on sale which includes capital gains which means you lose approx 122,500.00 on a 450,000,00 home. Lifestyle villages are just as bad their fees are exorbitant now and while they provide lovely facilities not all of us require the fancy gyms etc
 
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In my very biased view,there is no room for the profit motive at any point in the retirement industry.It should be purely a community service.Otherwise, the bottom line will ALWAYS come first.
 
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Here we go again. People do not read the contract. There are many that have no entry or exit fees. Love our leisure village and can sell through an agent and keep the capital gains. Stop being a victim and get the proper advice before signing. Then if you have you only have yourself to blame.
 
This step need to be taken in all states two retirement villages I have visited here in QLD charge $7300 per annum to buy and live there leasing the land and exit fees one 30% after 6 years and no capital gains the other 35% on sale which includes capital gains which means you lose approx 122,500.00 on a 450,000,00 home. Lifestyle villages are just as bad their fees are exorbitant now and while they provide lovely facilities not all of us require the fancy gyms etc
We have a community clubhouse, pool , pool room. make our own fun. Nothing else to make it harder to pay for the common area
 
Here we go again. People do not read the contract. There are many that have no entry or exit fees. Love our leisure village and can sell through an agent and keep the capital gains. Stop being a victim and get the proper advice before signing. Then if you have you only have yourself to blame.
Marni, I lived in a so called leisure village for 15 years and the facilities were beautiful no exit fees but every year the rules changed every year they tried to change our contract all to do with extra charges they deemed we should contribute to. I loved my house but got tired of the constant contract fight every June, they didn’t actually refuse to sell my home but didn’t bring clients to view and made it very difficult to have an outside agent who was not allowed in the gate unless I met them there and definitely could not show facilities it was all very distressing so never again. This was supposed to be my relaxing retirement years
 
Marni, I lived in a so called leisure village for 15 years and the facilities were beautiful no exit fees but every year the rules changed every year they tried to change our contract all to do with extra charges they deemed we should contribute to. I loved my house but got tired of the constant contract fight every June, they didn’t actually refuse to sell my home but didn’t bring clients to view and made it very difficult to have an outside agent who was not allowed in the gate unless I met them there and definitely could not show facilities it was all very distressing so never again. This was supposed to be my relaxing retirement years
How distressing for you and after 15 years as a resident you would expect a bit more respect!
I hope you are now living a more relaxed life as we are away from the “issues” that seem to come with lifestyle living!
 
Marni, I lived in a so called leisure village for 15 years and the facilities were beautiful no exit fees but every year the rules changed every year they tried to change our contract all to do with extra charges they deemed we should contribute to. I loved my house but got tired of the constant contract fight every June, they didn’t actually refuse to sell my home but didn’t bring clients to view and made it very difficult to have an outside agent who was not allowed in the gate unless I met them there and definitely could not show facilities it was all very distressing so never again. This was supposed to be my relaxing retirement years
That is so not right. So sad to hear this. We belong to a relocatable home union called ARPRA. https://arpra.org.au/fact-sheets.html. Everyone in Land Lease should belong. So cheap and your rights are easily explained. I think you should name and shame
 
Marni, I lived in a so called leisure village for 15 years and the facilities were beautiful no exit fees but every year the rules changed every year they tried to change our contract all to do with extra charges they deemed we should contribute to. I loved my house but got tired of the constant contract fight every June, they didn’t actually refuse to sell my home but didn’t bring clients to view and made it very difficult to have an outside agent who was not allowed in the gate unless I met them there and definitely could not show facilities it was all very distressing so never again. This was supposed to be my relaxing retirement years
That is so not right. So sad to hear this. We belong to a relocatable home union called ARPRA. https://arpra.org.au/fact-sheets.html. Everyone in Land Lease should belong. So cheap and your rights are easily explained. I think you should name and shame
 

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