
A Qantas business class passenger sparked a heated debate after sharing a photo of their lunch online.
The traveller described their meal as disappointing, calling the airline's premium service a 'joke'.
Not everyone agreed, with fellow passengers weighing in on whether the criticism was fair or overblown.
The passenger had flown on QF 35 from Melbourne to Singapore, departing at 12:05 pm last month.
After upgrading to business class, they were served a vegetarian dish of pan fried parmesan polenta with braised greens, wild mushroom ragout and salsa verde.
'Qantas business class is actually a joke.'
They criticised the dish further, noting: 'Midday flight from Melbourne to Singapore, and this was the business class lunch on offer.'
'Premium cabin, budget vibes. And if you're in the last row, don't bother choosing—most of the menu's already run out.'
The passenger also commented: 'Vegetables were salty as hell.'
Did you know?
Did you know? Your taste buds lose up to 30 per cent of their sensitivity to sweet and salty flavours at cruising altitude, which is why airline food often tastes bland compared to ground-level dining. Airlines sometimes compensate by over-seasoning meals, but this can backfire when passengers find food too salty.
Qantas promotes its international business class as offering 'a contemporary selection of locally sourced dishes with a focus on choice'.
Menus may include options such as 'red wine braised beef short rib with potato puree, green beans, balsamic glazed eschallots and salsa verde, or Humpty Doo barramundi with ginger, chilli, snake beans and jasmine rice'.
Responses to the complaint were divided.
Some travellers agreed, with one noting: 'You don't fly Qantas for the food.'
Another described the dish as: 'Looks like something out of my compost bin.'
However, others criticised the passenger for overreacting.
'I always find it amusing when grown adults with the capacity to fly business class throw a tantrum about how vegetables look,' one wrote.
'As usual, no description of the dish, the alternatives, the issues or how you attempted to address this on the flight. Literally just 'EWWW THE VEGETABLES ARE GREEN!''
The original passenger defended their post, saying their complaint was 'not about how vegetables look in general' but how the airline had presented the dish.
They argued it appeared as if they had 'raided a buffet blindfolded'.
Another customer, who had eaten the same meal the week prior, described it as 'very tasty' but admitted theirs 'looked a lot more appetising'.
Qantas has been contacted for comment.
What This Means For You
A Qantas business class passenger recently criticised a vegetarian meal served on a Melbourne to Singapore flight, describing it as a 'joke' and complaining about both the presentation and overly salty vegetables.
Reactions from fellow travellers were mixed, with some agreeing with the criticism while others accused the passenger of overreacting. Qantas, however, highlights that its international business class menus feature a contemporary selection of locally sourced dishes with a focus on choice. For older travellers, this story may strike a chord—after years of flying and paying for premium experiences, it’s natural to expect meals that match the price of the seat and the comfort of the journey. It also serves as a reminder that tastes and standards can vary widely, even at 30,000 feet.
Qantas business class meal: Melbourne to Singapore — Daily Mail reports on a passenger criticising a vegetarian business class meal on Qantas, calling it a 'joke' and sparking debate online.
https://www.dailymail.co.uk/travel/...-business-class-meal-melbourne-singapore.html
Qantas Business Class Passengers who Paid $15,000 Not Served Meal—Aviation A2Z — Reports a Melbourne to Tokyo business class passenger was denied a dinner meal despite paying $15,000, highlighting operational errors and passenger frustration.
https://aviationa2z.com/index.php/2...ss-passengers-who-paid-15000-not-served-meal/
Qantas Business Class passenger on $15,000 Melbourne-Tokyo flight left without dinner — VisaVerge covers the same $15,000 flight incident, noting crew error and operational challenges affecting meal service at altitude.
https://www.visaverge.com/airlines/...0-melbourne-tokyo-flight-left-without-dinner/
QANTAS: What I ate in Business Class on planes and lounges in 2023 so far, compared to one meal in 2019—2PAXfly — Travel review highlighting generally positive experiences with Qantas business class meals, noting highs and lows in quality over time.
https://www.2paxfly.com/2023/08/16/...-in-2023-so-far-compared-to-one-meal-in-2019/
Qantas QF35 (QFA35) from Melbourne to Singapore — Flightera provides flight details including aircraft type, business class layout, and compensation entitlements for delays or cancellations.
https://www.flightera.net/en/flight/Qantas-Melbourne-Singapore/QF35
QF35 (QFA35) Qantas Flight Tracking and History—FlightAware — Offers historical flight data for QF35, noting delays with an average of 93 minutes late.
https://www.flightaware.com/live/flight/QFA35
Inflight Dining | Qantas AU — Official Qantas page describing improvements to international dining, new underplates, and new business class dishes including red wine braised beef short rib and Humpty Doo barramundi.
https://www.qantas.com/au/en/qantas-experience/onboard/inflight-dining.html
Do Qantas’ upgraded meals hit the spot? - Executive Traveller — Discusses revamped Qantas menus with almost 70 new items rotating across six mealtimes, including cafe-inspired dishes.
https://www.executivetraveller.com/news/qantas-new-business-economy-meals
Qantas business, economy meals: what do you want to see? - Executive Traveller — Highlights frequent flyers’ criticism that Qantas has struggled to meet elevated expectations despite a century in hospitality.
https://www.executivetraveller.com/news/qantas-inflight-meals-2024
Qantas Business Class Food London to Perth (menu & photos) - Nutted Out Nutrition — Review of Qantas business class food on the London-Perth route, describing it as 'ok' but 'fairly uninspiring' for a premium experience.
https://www.nuttedoutnutrition.com.au/plane-food-reviews/qantas-business-class-food-london-to-perth/
Awful Business Class specialty meals—Air Travel Forum—Tripadvisor — Discusses how domestic premium products sometimes fail to meet raised expectations despite customers paying for enhanced experiences.
https://www.tripadvisor.com/ShowTop...usiness_Class_specialty_meals-Air_Travel.html
Have you ever judged a meal on presentation alone—or is taste the only thing that matters?