Protect your wallet! Learn about the latest scam email targeting Spotify users
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In this digital age, scams are becoming increasingly sophisticated, and even the most tech-savvy among us can fall victim.
From phishing attempts to other fraudulent schemes, these deceptive messages pose a serious risk to our personal and financial security.
Recently, Spotify Premium users have been targeted by a particularly deceptive scam email designed to trick customers into revealing their payment details.
Scamwatch issued a warning about this fraudulent activity, urging Australians to be vigilant and cautious when dealing with emails that appear to be from streaming and media service platform Spotify.
The scam email was cleverly designed to mimic an official Spotify communication, complete with the company's logo and a seemingly legitimate message about payment processing issues.
The email reads, 'Your payment method is not working, and we were unable to collect your payment.'
‘This could be due to the following reasons: There is a problem with your bank, your payment has expired, [or] there is not enough money in your account.’
The email then warns recipients that they risk losing access to Spotify Premium unless they update their payment details.
A link is provided for users to update their details, but this is where the scam truly takes effect.
‘It links to a form that asks for credit card details, which are then stolen,’ Scamwatch warned.
‘Don’t tap links in emails unless you’re sure it’s [legitimate].’
Spotify made it clear that it will never ask customers for personal information, such as payment information or passwords, over email.
While the streaming giant does send emails about account activity to keep users safe, these are limited to notifications about new logins or new family or duo members.
If users notice any activity they do not recognise, they can seek help from Spotify.
Any legitimate email from Spotify will come from an address that ends in '@spotify.com'.
If you received a suspicious email, Spotify advised, ‘Don’t respond to, click any links, or download anything in the email.’
‘If you already did, reset your password.’
‘Change your password on any other sites where you use the same password.’
‘Contact your bank if you think your financial details have been compromised,’ they added.
It is advised to forward any suspicious emails to the Spotify team at [email protected].
This is not the first time that scammers tried this on unsuspecting victims.
In 2023, Mailguard also issued a warning about another scam email to Spotify users with an alarming subject line: ‘Spotify: We’re unable to bill you’. You can read the full details here.
Stay vigilant, stay safe, and keep enjoying your favourite tunes on Spotify without falling prey to scams.
Have you encountered this scam or any others recently? Share your experiences and tips for staying safe online in the comments below.
From phishing attempts to other fraudulent schemes, these deceptive messages pose a serious risk to our personal and financial security.
Recently, Spotify Premium users have been targeted by a particularly deceptive scam email designed to trick customers into revealing their payment details.
Scamwatch issued a warning about this fraudulent activity, urging Australians to be vigilant and cautious when dealing with emails that appear to be from streaming and media service platform Spotify.
The scam email was cleverly designed to mimic an official Spotify communication, complete with the company's logo and a seemingly legitimate message about payment processing issues.
The email reads, 'Your payment method is not working, and we were unable to collect your payment.'
‘This could be due to the following reasons: There is a problem with your bank, your payment has expired, [or] there is not enough money in your account.’
Scamwatch warned Aussie Spotify users about a fraudulent email being sent to steal their credit card details. Credits: Shutterstock
The email then warns recipients that they risk losing access to Spotify Premium unless they update their payment details.
A link is provided for users to update their details, but this is where the scam truly takes effect.
‘It links to a form that asks for credit card details, which are then stolen,’ Scamwatch warned.
‘Don’t tap links in emails unless you’re sure it’s [legitimate].’
Spotify made it clear that it will never ask customers for personal information, such as payment information or passwords, over email.
While the streaming giant does send emails about account activity to keep users safe, these are limited to notifications about new logins or new family or duo members.
If users notice any activity they do not recognise, they can seek help from Spotify.
Any legitimate email from Spotify will come from an address that ends in '@spotify.com'.
If you received a suspicious email, Spotify advised, ‘Don’t respond to, click any links, or download anything in the email.’
‘If you already did, reset your password.’
‘Change your password on any other sites where you use the same password.’
‘Contact your bank if you think your financial details have been compromised,’ they added.
It is advised to forward any suspicious emails to the Spotify team at [email protected].
This is not the first time that scammers tried this on unsuspecting victims.
In 2023, Mailguard also issued a warning about another scam email to Spotify users with an alarming subject line: ‘Spotify: We’re unable to bill you’. You can read the full details here.
Stay vigilant, stay safe, and keep enjoying your favourite tunes on Spotify without falling prey to scams.
Have you encountered this scam or any others recently? Share your experiences and tips for staying safe online in the comments below.
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