Police officer’s ‘heroic’ action saves senior from scammers: ‘He rescued me’

In a world where technology has become an integral part of our daily lives, it's easy to forget that it can also be a double-edged sword.

The digital age has brought about a new wave of sophisticated scams targeting those who may be less tech-savvy.

But amidst these tales of deceit and trickery, there are glimmers of hope and heroism, such as an off-duty police officer whose keen observation and quick thinking saved an elderly woman from losing a significant sum of money to ruthless scammers.



The incident unfolded in Adelaide when an 84-year-old woman, who has chosen to remain anonymous, fell victim to a scam.

‘At about 10 am, I was just about finished reading the news online when an absolutely blaring, loud sound with flashing red lights appeared saying I'd been hacked and to call the support line,’ the woman said.


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A cop saved an elderly woman from losing a huge sum of money to scammers. Credit: South Australia Police


‘A mistake I made was I didn't check the number before calling.’

The scammers, posing as bank officials, subjected her to a series of seemingly legitimate phone banking questions.

They then convinced her that $17,000 of her money had been transferred to a cryptocurrency wallet and that she needed to withdraw the same amount in cash and deposit it into a crypto ATM to reverse the transaction.

Despite her bank's inquiries, the woman, under the scammers' pressure, withdrew $5,000, hoping to salvage her finances.

'I should have checked the number, called back on a reputable number, checked with my bank, and not reacted in a panic,' the woman later reflected.

‘I was told not to contact friends or family and to tell the bank teller the money I was withdrawing was for my daughter. Looking back, that was a red flag.’



It was around 4 pm that day when Sergeant David Mitchell, an off-duty officer from the financial and cybercrime investigation branch, noticed the woman in distress at the crypto ATM.

‘I'm walking past, and I see the victim feeding money into the crypto ATM and immediately my adrenaline spikes because I could also see that she was on the phone,’ Mitchell said.

‘So, I've rushed in and yelled “stop”. I showed my ID and identified myself as a police officer because I was out of uniform and tried to prevent her from putting any more cash into the ATM.’

He explained that he had to take the money and phone from the woman to prevent her from adding more.

‘I spoke to the scammer, but he didn't believe I was a police officer. He hung up, and a woman called back, claiming to be the victim's daughter,’ he said.

‘I told them both how disgraceful and despicable they are before I was hung up on again.’



Despite his efforts, the scammers had already stolen $1,100, which was not recovered. However, thanks to Mitchell's timely action, the remaining $3,900 was saved.

The police also found and removed remote access software installed on the woman's phone, which could have led to further exploitation.

The woman expressed her profound gratitude to Sergeant Mitchell, calling him a 'hero'.

Mitchell's dedication extended beyond the incident, as he visited her days later to ensure she was coping well after the traumatic experience.

‘I wrote a letter of thanks to the Commissioner,’ she said.

‘I am an elderly widow, and Sergeant Mitchell rescued me from the incredibly stressful situation I found myself in. He even visited me several days later to make sure I was okay.’
Key Takeaways

  • An off-duty police officer saved an 84-year-old woman from losing $3900 to scammers after noticing her distress at a crypto ATM.
  • The elderly widow had already been scammed out of $1,100 by fraudsters using deepfake technology to impersonate her bank's support line.
  • Sergeant David Mitchell, who works in financial and cybercrime, intervened and stopped the woman from transferring more money, recovering the remaining $3900.
  • The scammers had installed remote access software on the woman's phone; police immediately removed it, and she thanked Sergeant Mitchell for his 'heroic' actions.
Have you or someone you know encountered a similar situation? What measures do you take to ensure your safety online? Share your experiences and tips in the comments below!
 
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We were scammed our of everything we had in the bank including all the advance in our mortgage, I was on my computer and received a phone call from supposedly Microsoft and they told me they were going to put on an advanced security system, I had to remain on the phone they worked out my codes and whilst taking down all the various serial numbers they were giving me they were helping themselves to everything we had, we are now trying to continue paying our mortgage on a pension is not easy especially with rising interest rates and the cost of living but with friends, family and God we will come through this set back.
Oh Prollius, l am so very sorry this happened to you, that is absolutely soul destroying. Please be so careful in the future. Anything that seems off kilter just hang up immediately and make a call the company example the bank. The bank won't ring you but l am using it as an example. In your case it was Microsoft. Hang up and call them and say l received a call in regards to bla blabla. Then they would have informed you it's a scam.
Take care look of yourself.
I am so glad family, friends and your faith got you through this devastating turn of events.
Kind regards Vicki
 
Unfortunately, I'm one of those fools. My cousin originally gave me a laptop to bring me into the 21st century. I enjoyed using it for doing my family tree. I did plan to do a computer course & joined one then, unfortunately my father, who I cared for for 26 years, became very ill. He was a WW2 veteran who suffered a schrapnel wound to his head when Australians took Rabaul back from the Japanese. This schrapnel moved in his later years & caused him to have uncontrollable seizures. So I had a choice - care for him or do a computer course. I chose my father. I also neglected my health. It seems to me that you are lacking compassion for fools such as I. So sorry!
There is an online australian app called BE CONNECTED that helps older people with learning about anything to do with scamming and also about banking and using the computer.
 
Unfortunately, I'm one of those fools. My cousin originally gave me a laptop to bring me into the 21st century. I enjoyed using it for doing my family tree. I did plan to do a computer course & joined one then, unfortunately my father, who I cared for for 26 years, became very ill. He was a WW2 veteran who suffered a schrapnel wound to his head when Australians took Rabaul back from the Japanese. This schrapnel moved in his later years & caused him to have uncontrollable seizures. So I had a choice - care for him or do a computer course. I chose my father. I also neglected my health. It seems to me that you are lacking compassion for fools such as I. So sorry!
Jenny you are not a fool, don't take any notice of the comments that hurt. No one knows anothers situation.
Your darling father was so blessed to have such a wonderful caring loving daughter. We are all human darling and sometimes we trip up in life. It's called being human. I am sorry you got scammed.
Bless you darling.
Love to you Vicki
 
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Jenny you are not a fool, don't take any notice of the comments that hurt. No one knows anothers situation.
Your darling father was so blessed to have such a wonderful caring loving daughter. We are all human darling and sometimes we trip up in life. It's called being human. I am sorry you got scammed.
Bless you darling.
Love to you Vicki
Thank you Vicki. I think that the song "Walk a mile in my shoes" very relevant in this case.
 
Unfortunately, I'm one of those fools. My cousin originally gave me a laptop to bring me into the 21st century. I enjoyed using it for doing my family tree. I did plan to do a computer course & joined one then, unfortunately my father, who I cared for for 26 years, became very ill. He was a WW2 veteran who suffered a schrapnel wound to his head when Australians took Rabaul back from the Japanese. This schrapnel moved in his later years & caused him to have uncontrollable seizures. So I had a choice - care for him or do a computer course. I chose my father. I also neglected my health. It seems to me that you are lacking compassion for fools such as I. So sorry!
i am not resposible for your happenings. this must have been years ago as the last ww2 vet died just before anzac day. i do have empathy but it fizzles out after a while. My comment was mine and as to all that you have had happen was not knowlege to me at time of commenting. Just maybe people should read a comment and not take it as personel.
as to compassion i have it in spades. I note you have made a comment about me without knowing me. My comment was not a personel one it was in general. now if you have taken offence so easily that is not my fault. I still say keep off unless you know what you are doing, also I would not be putting my stupidity on a forum as this. keep well keep safe.
 

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