Pending 3G network shutdowns put several 4G devices and users at risk

As the digital landscape continues to evolve, technology that was once cutting-edge becomes outdated.

This is the case with the 3G network in Australia, which is set to become a relic of the past.

While this could be an issue for those clinging to older phones, even some 4G devices are not immune to the impending change.


Telstra and Optus are scheduled to switch off their 3G networks on Monday, 28 October, following Vodafone/TPG Telecom's early 3G shutdown last year.

This shift should welcome more advanced and capable 4G and 5G networks.

However, despite the benefits of newer technology, there's a significant catch.

A Federal government estimate from last year suggested that millions of devices might still be connected to the 3G networks.


compressed-phones.jpeg
Older devices such as early iPhone models, iPads, and even commercial devices could be rendered useless after the 3G network shutdown. Image Credit: Pexels/Gabriel Freytez


The impact of the 3G shutdown could affect a variety of mobile devices.

For instance, Apple's earlier iPhone models could be replaced to maintain connectivity.

Several Samsung Galaxy phones would need an upgrade.

Even the Samsung Galaxy S8 models, which could not make emergency calls post-switch-off.

Some phones could require software updates so users can continue using emergency calls and services.


However, it's not just mobile phones that will feel the effects of the 3G network's retirement.

A range of home and workplace technologies, including security systems, tablets, medical alert devices, EFTPOS machines, and smartwatches, also rely on 3G networks.

Early generations of iPads and several models of Huawei internet modems could be affected by the shutdown as well.

The government previously reported that approximately 740,000 4G phones will not be able to call triple zero after the shutdown.


A number of 4G phones still depend on the 3G network to make voice calls.

However, phones with 4G LTE technology do not rely on 3G and should work fine.

Despite campaigns to encourage customers to upgrade their devices, current estimates suggest that about 150,000 3G-reliant devices could still be active on the Optus network alone.

This report left customers like Madelaine—who uses an iPhone 11 on the Amaysim network—with little to no time to upgrade their devices.

The financial burden of purchasing a new phone can be significant, especially for an unexpected expense.


To avoid shock, Telstra and Optus customers can check whether their devices will be affected by the switch-off.

By texting '3G' to the number '3498', customers should receive an automatic response confirming if their device is affected or not.

Communications Minister Michelle Rowland highlighted the benefits of the transition to 4G and 5G.

'This means better quality mobile, less congestion on the networks and a better experience right across the country, including for our regions,' Minister Rowland shared.

'This will make a real difference to households and businesses who are using more connected devices than ever.'


Mobile phones affected by the 3G Shutdown.jpeg
Here is a comprehensive list of devices affected by the shutdown. Source: DailyMail


Small and Family Enterprise Ombudsman Bruce Billson also urged businesses to check their systems before the switch-off date to avoid any disruptions.

Before the shutdown, check your phone and other devices to ensure they're ready for the post-3G world.

If unsure about your device's compatibility, reach out to your service provider for technical assistance.

Staying connected is not just about keeping up with the latest gadgets; it's about having reliable access to communication, especially during emergencies.
Key Takeaways

  • Telstra and Optus are shutting down their 3G data networks on 28 October, following Vodafone/TPG Telecom's earlier shutdown.
  • A range of devices, including older models of iPhones, Samsung Galaxy phones, and certain iPads will be impacted, necessitating upgrades.
  • Despite some 4G devices being affected, upgrading to '4G LTE' handsets ensures continued functionality and the ability to make emergency calls.
  • Customers are urged to check their devices for compatibility and upgrade before the shutdown to avoid disruption to their services, with a potential 150,000 3G-reliant devices on the Optus network alone.
Have you checked your devices already? What do you think about the 3G network shutdown happening soon? Share your thoughts with us in the comments section below.
 
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Another way to screw us for more money and frustration.i think it’s disgusting and compensation should come out of politicians super packages where they get $24.00 for each one $ they put in k
You do know it's not just Australia? 🤔
It's worldwide and as usual Australia is playing catch up with this. 🙄
 
Are you using your tablet as a phone as well?? If not, then keep using your tablet for internet via modem (Wi-Fi) The 3G shutdown will not affect your tablet.
no i dont use it as a phone only to dowload patterns and books
 
Are you using your tablet as a phone as well?? If not, then keep using your tablet for internet via modem (Wi-Fi) The 3G shutdown will not affect your tablet.
Just been on to Telstra, it will be okay
 
Send a text to number 3498 with 3G as your message...response is immediate and will tell you if your device is compatible with 4G
I sent the 3G text the other day after I got a message from Aldi saying my iPhone 11 may stop making calls it reply’s immediately and got the answer cheers
 
If they stop my calls it's OK.. as long as VODAPHONE Gets me out of a contract..... I refuse to pay for a service I cannot use..... unless they GIVE me a phone that is....
 
I have a Samsung Galaxy Note 8 and still am able to use it. If you search in settings for voLTE and turn it ON, you will be able to continue using
the phone in 4G.
Thank you Cool Bat. My Samsung Note 9 has the VoLTE turned on already. Cheers from Margaret.
 
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Send a text to number 3498 with 3G as your message...response is immediate and will tell you if your device is compatible with 4G
Thank you so much for that. I tried it out, and it worked very easily. Telstra replied happy almost immediately. For anyone who is unsure, I really recommend that you try it. Thank you, Kahlan28, once again.
 
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Once again scaremongering headlines.
TELSTRA and OPTUS SHUTDOWN
What rubbish headline!
Why didn't it just simply say:
3G SHUTDOWN by TELSTRA and OPTUS

A very big difference between Telstra and Optus shutting down to 3 G being shutdown by them!
Correct, that is a very misleading headline, That could be legal grief if someone took it to task.
 
What does it mean when in my settings for my tablet it has network mode 4G/3G/2G auto connect. Am I going to lose connectivity for my tablet? Or do I have to contact Telstra? Help please.
Text '3' to 3498. This checks compatability of your device. The fact your tablet has the above modes implies it will probably already be using 4G.
 
Where is this 5G!!! My phone is listed as useless but I still make calls... just called Queensland..... another scare tactic!!!
 

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