New security changes unveiled at largest shopping centres—find out what they are!

Shopping centres have long been bustling hubs of community life, where families and friends gather to shop, socialise, and enjoy a day out.

However, in recent times, the need for heightened security has become increasingly apparent.

This has prompted Australia's largest shopping centre chain, Westfield, to implement significant changes to ensure its patrons' and staff's safety and well-being.


In the wake of the tragic events at Westfield Bondi Junction, a fierce attack claimed the lives of six individuals and injured others.

The Scentre Group, which operates Westfield in Australia, has announced a comprehensive overhaul of its security measures.

This move is part of a broader effort to adapt to a changing security landscape and provide peace of mind to the millions of Australians who visit these shopping destinations each year.


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Westfield has introduced more security guards and protective vests for staff in response to recent heightened security concerns. Credit: iStock


The new security strategy includes ramping up the number of security guards on duty, ensuring a robust presence that can act swiftly in the event of an incident.

These guards are not just ordinary personnel; Westfield's security team is led by a former head of the London Metropolitan Police, or Scotland Yard, and includes veterans from the country's counter-terrorism police and government security agencies.

This level of expertise underscores the seriousness with which Westfield is approaching safeguarding its centres.


Moreover, staff will now be equipped with personal protective vests, a visible sign of the commitment to their welfare and a deterrent to potential wrongdoers.

The vests serve a dual purpose: they protect the staff and enhance the security team's prominence and visibility, which can be reassuring to shoppers.

The Scentre Group has refined its security practices by working closely with law enforcement, including police and government agencies.

This collaboration has led to the introduction of armed offender drills conducted in partnership with various police forces and the Australian Defence Force, ensuring that the security teams are well-prepared for critical incidents.

While these measures are reassuring, they also raise questions about the nature of public spaces in our society.


The need for such extensive security arrangements reflects our times when the threat of violence looms as an unfortunate reality.

It's a delicate balance between maintaining shopping centres' open, welcoming atmosphere and ensuring the safety of those within.

The upcoming inquest into the Westfield Bondi Junction attack will delve into the circumstances of that fateful day and explore whether early intervention could have prevented the tragedy.

It will also provide an opportunity for the families of victims and survivors to voice their experiences and seek closure.

Among them was a security guard, Mr Faraz Ahmed Tahir, whose brother described him as a 'brave man' who died trying to protect others.

Their stories remind us of the human cost of such incidents and the importance of the measures.
Key Takeaways
  • Westfield, Australia's biggest shopping centre chain, has introduced more security guards and protective vests for staff in response to recent heightened security concerns.
  • The security upgrades came after a tragic stabbing attack at Westfield Bondi Junction, which resulted in multiple fatalities and injuries.
  • The security team at Westfield includes highly experienced individuals, including a former head of the London Metropolitan Police and members from government security agencies.
  • An inquest is underway to examine the events leading up to the Westfield Bondi Junction attack, including the perpetrator’s mental health treatment and contact with police, to determine if the tragedy could have been prevented.
Do they make you feel safer? Have you noticed a difference during your shopping trips? Let us know in the comments below.
 

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I agree there has to be a stronger security visible in all public areas such as these.
Whilst security guards don't have the power to be aggressive, they should be taught how to watch for imminent problems, diffuse moments that result from pushing and shoving, and just be seen.
I have witnessed a security guard in a local centre managing a group of nasty young guys itching to make trouble. The guard was more senior that some, and, managed the situation with obvious experience. The kids went on their way.
Most important of all, all areas such as these should be hot lines to police, ambulance and fire brigade.
 
It went on for years. I’m sure there were occasions that were illegal, (particularly the strip searching in the transit office when he was a juvenile).

I had a win in court against one of them, but didn’t make up for all of the ruthless, degrading and unfair treatment my son endured.
That is disgusting, my son was always treated badly by them, he was 6'2" tall and covered in tatts so was deemed a trouble maker even before he got on the trains.
And my daughter was beaten up by a group of Aboriginal girls when she got off the train, it made the news, but the security guards on the station did nothing to help her, it was a kindly bypasser that called an ambulance for her.
The girls were never caught.
As far as i'm concered those so called 'security' guards should have been sacked.
There wasn't a lot I could do because I live in Adelaide and she lives in Perth where it happened, but I know what I would have liked to do to those girls, nothing legal of course!
 
I reckon security guards should be allowed to carry a baton and cap spray And zip tie handcuffs with vest. Someone who has adrenalin pumping about to commit an act needs to be deterred by a security officer! One that isn’t carrying a pen and torch….
 
The offender should be sh*** on sight with the aim to k***... get rid of the trash....
 
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I hear this alll the time what can security do they can do nothing Well I am here to tell you that the security scene is changing. I was part of a team in the Northern Territory that were given the same powers as police. We had the power of arrest,we could put you before the courts we could search and detain you we were not allowed to carry . we had all the defence clothing including cut resistant gloves stab vests The times we live in demand these types of teams . It’s all changing I am sorry to say
Hope this is true - as when I went for my security licence (2 yrs ago) it was drummed into us that we can't touch, restrain, or confined anyone, you could not show any aggression via body or voice. We couldn't even check their bags unless they open them. All we could do was take down notes of incident and description for person/s, call office to contact Police.
Security Officers in Australia were & are all about giving non-criminals a fake sense of security.
All authority was taken away because of a few wannabe thugs took it way too far (especially at clubs & pubs) with what was called the front door bouncers.
But I do agree there are way too many getting their licence that can't speak cohesive English and even find it hard to read/write basic English.
 
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My story on overzealous security guards was when my partner was admitted to the local hospital with depression.
He went to a doctor, not his usual one, and told him he was depressed, the doctor gave him a letter to give to the emergency staff at the hospital, he was immediatly taken to a room and had a security guard put on his bed, even though he was pretty sedate at the time.
He wanted a smoke so walked outside and the ward called a code black on him which shut the whole emergency ward down.
I was there and watched the whole thing go down. Two security guards followed him and basically beat him up breaking one of his teeth, he didn't resist them nor act in anger towards them but what they did was deplorable.
And what did the letter the doctor gave him say, we found out eventually, it just said two words, "general depression".
 
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My story on overzealous security guards was when my partner was admitted to the local hospital with depression.
He went to a doctor, not his usual one, and told him he was depressed, the doctor gave him a letter to give to the emergency staff at the hospital, he was immediatly taken to a room and had a security guard put on his bed, even though he was pretty sedate at the time.
He wanted a smoke so walked outside and the ward called a code black on him which shut the whole emergency ward down.
I was there and watched the whole thing go down. Two security guards followed him and basically beat him up breaking one of his teeth, he didn't resist them nor act in anger towards them but what they did was deplorable.
And what did the letter the doctor gave him say, we found out eventually, it just said two words, "general depression".
I'd sue the pants off the security company..... Take them to the cleaners.....
 
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My story on overzealous security guards was when my partner was admitted to the local hospital with depression.
He went to a doctor, not his usual one, and told him he was depressed, the doctor gave him a letter to give to the emergency staff at the hospital, he was immediatly taken to a room and had a security guard put on his bed, even though he was pretty sedate at the time.
He wanted a smoke so walked outside and the ward called a code black on him which shut the whole emergency ward down.
I was there and watched the whole thing go down. Two security guards followed him and basically beat him up breaking one of his teeth, he didn't resist them nor act in anger towards them but what they did was deplorable.
And what did the letter the doctor gave him say, we found out eventually, it just said two words, "general depression".
That’s crazy! I hope those “security guards” were charged with assault and given the sack. Your partner should have received compensation too!
 
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I'd sue the pants off the security company..... Take them to the cleaners.....
We tried believe me, no company would take the case.
We also tried suing the hospital because they made him out to be crazy when all he needed was some antidepressants.
They kept him "locked" up in a secure ward an hour away from me for 10 days and made sure I couldn't visit him to give him comfort by banning me for the first 5 days, the only phone calls I could make were to the staff and not to him. I fought tooth and nail to get in to see him and even though the social workers were excellent towards me their hands were tied so to speak, they couldn't do a thing.
All during this time I was contacting lawyers, eventually the hospital let me come in and they got a liason officer to speak to us, but he was employed by the hospital so did nothing for us.
It was a very scary time and he ended up with PTSD and seeing a psychiatrist for a couple of years after.
 
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That’s crazy! I hope those “security guards” were charged with assault and given the sack. Your partner should have received compensation too!
I tried as I said in the above message, but no lawyer would touch it so they got away with it, the dirty scumbags!
 
We tried believe me, no company would take the case.
We also tried suing the hospital because they made him out to be crazy when all he needed was some antidepressants.
They kept him "locked" up in a secure ward an hour away from me for 10 days and made sure I couldn't visit him to give him comfort by banning me for the first 5 days, the only phone calls I could make were to the staff and not to him. I fought tooth and nail to get in to see him and even though the social workers were excellent towards me their hands were tied so to speak, they couldn't do a thing.
All during this time I was contacting lawyers, eventually the hospital let me come in and they got a liason officer to speak to us, but he was employed by the hospital so did nothing for us.
It was a very scary time and he ended up with PTSD and seeing a psychiatrist for a couple of years after.
That is absolutely shocking! Unbelievable what some hospitals can get away with.

So terribly sad and frustrating for you and your partner to be treated with such disdain.

There are a few hospitals I know of that have a deliberate uncaring and thoughtless attitude with people desperately seeking help, especially those suffering from depression. 😞
 
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