New changes to cash payments aim to support vulnerable Australians better—find out why!

In an age where digital wallets and contactless payments are becoming the norm, it might seem like cash is on its way out.

However, for many Australians, particularly those over 60, cash remains an essential part of daily life.

Recognising this, the Australian government has taken a significant step to ensure that cash remains a viable payment option, especially for essential purchases.


The new mandate announced by Treasurer Jim Chalmers required businesses to accept cash for essential items.

This move safeguarded the interests of the 1.5 million Australians who use cash for more than 80 per cent of in-person payments.


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Cash is being ensured as a viable payment method for essential items to support those who rely on banknotes. Credit: Unsplash


Before the COVID-19 pandemic, about 99 per cent of businesses accepted cash.

This number has since dropped to 94 per cent, indicating a shift towards digital payments.

However, the government's mandate will focus on essential items sold at supermarkets, pharmacies, and petrol stations, with specific exemptions for small businesses.


'We’re making cash an ongoing feature of our economy even as we modernise the payment system,' Dr Chalmers said.

'That’s because we understand that cash is a lifeline, a backup for many people, and it gives people security and peace of mind.'

The Treasury will begin consultations before the end of the year to determine which businesses supplying essential goods and services should be covered by the mandate.

These discussions will consider the needs of those who rely on cash, including individuals in regional areas and those unable to use digital payments, as well as the impact on small businesses.

The final details of the mandate, which will commence in January 2026, will be announced in 2025.


This gives businesses and consumers ample time to prepare for the changes.

In tandem with the cash payment mandate, the government is also initiating a Cheques Transition Plan.

This plan will phase out cheques, giving customers and businesses until 2029 to adjust to alternative payment methods.

Cheques will only be issued by June 2028 and no longer be accepted by September 2029.

This gradual transition acknowledges the 90 per cent decline in cheque use over the past decade and the fact that many banks and financial institutions are no longer issuing cheques to new customers.


The focus on regional Australia is particularly noteworthy, as the decline of banking services in these areas poses a significant challenge.

The treasurer has emphasised the government's commitment to maintaining decent access and services for Australians living in rural areas.
Key Takeaways

  • The Australian government is ensuring that cash remains a viable payment method for essential items to support those who rely on banknotes.
  • Treasurer Jim Chalmers mentioned that while 94 per cent of businesses accept cash, this figure has dropped from 99 per cent pre-pandemic.
  • Consultations will start before the year ends to identify which businesses essential for supplying goods and services should adhere to the cash payment mandate, considering impacts on smaller businesses and people dependent on cash.
  • Changes in the payment landscape include a phased-out plan for cheques, with full discontinuation by September 2029.
Do you prefer using cash for transactions, or have you embraced digital payments? How do you think this will impact your shopping habits for essentials? Share your experiences and opinions in the comments below.
 

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It's about time that all of these bank charges are looked at, with the Government setting an absolute limit of maybe $2 for any card transaction. Stuff the banks and their greed.
I was reading a newspaper article a little while ago where someone suggested that we ought to have a Reserve Bank issued credit card with reduced interest rates & minimal charges and keep profits in Australia. I hadn’t thought too much about the operation of credit cards but apparently they’re owned by USA companies, listed on the stock exchange & generate a fortune. I think it was something like $5billion annually. Financial things totally confuse my as much as I try to get an understanding, but if this is the case why didn’t our governments do something years ago. I really think neither party worry about us ordinary aged folk anymore, that’s if they ever did.
 
You are right with the freedom to choose .......and the operative word is choose. If it is my choice I can use either - I don't want to be told I have to use card (and therefore pay the fees that are charged) - if I choose to use card then I am saying I am willing to pay the fees
 
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The digital breakdowns being as they are I always have cash. But the majority of payments are paid with my credit card
 
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I hope we will get a free color printers too as a part of the deal. Banks are becoming cashless and also they are removing ATMs so good luck with printing money...
 
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And the question is "How do you think this will impact your shopping habits for essentials?"

The answer is it won't. I only use the card on my phone all the time. Much easier and quicker.

I'm certainly not going to carry around $50/60 of cash to pay for petrol than have the loose change on me for no reason.🙄 (If petrol is something like $50.42, and I give them $51, I don't want 58c loose change when the whole amount just goes on the card).

And they've still got this mania that "old people" prefer it. I know lots of old people that prefer living in the modern world and are very savvy with digital.

If the so called old people are having difficulties with it then there's plenty of places in every state where they can get guidance and what about their families helping them?
The problem is with using card only, have you ever looked at your Bank statement and seen the charges, especially for small business`s. Markets for one. They cannot sell their home grown produce for at least a few cents profit, if they have to incur the charges.
 
REALLY???? 2026???? Why do they need to consult on the matter. They're obviously responding to the pressure from the public and it is currently legal tender. The only thing they maybe need to work out is what business should be allowed to be exempt.....personally, I think ALL businesses should have to accept cash unless they are high end, expensive products, afterall, the averrage person might need to shop at discount places simply to put clothes on their back but they certainly don't NEED a Porsche or a fur coat.
 
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The problem is with using card only, have you ever looked at your Bank statement and seen the charges, especially for small business`s. Markets for one. They cannot sell their home grown produce for at least a few cents profit, if they have to incur the charges.
You'd have to have a good memory, or keep a receipt, if you wanted to check if there's any fees been charged. You couldn't tell by looking at your statement.

And it's very rare I've been charged extra in lots of shops I've been in.
 
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many old people have no families (im one) and have difficulty learning new tricks some of us dont know if they paid a bill or so memory fails as one gets older but then who cares , like you say if they cant learn ...bad luck. Thankfully rules are made considering ALL people . Remember old people looked after you when you were young and inexperienced and now their old you say "tough titty" wait til one of your young children can do something you cant (like with mobile phones) you may find when a 8 y.o.calls you stupid for your lack of knowledge
This is a website that has Senior in the title so would assume there are a lot of people of a similar age on here. And some of them may, or may not, know all about digital? At least you managed to type on here which is a start. I've been involved with computers for nearly 30 years so I don't think an 8 year old can do anything I can't do.

This is a Government website to help people like you.....
 
I would consider myself more technology orientated than my peers and probably could adapt to digital payment, but being digitally aware I am also concerned about scamming. However much of the pressure to convert to cashless payments is from banks, cashless transactions would not only reduce traffic in their offices, but also rake in revenue in fees and charges. If banks really want people to convert, they should offer incentives not fees.
 
I hope we will get a free color printers too as a part of the deal. Banks are becoming cashless and also they are removing ATMs so good luck with printing money...
Went to my local great southern bank,formally cua credit union formally bhp credit union for $150 cash that my hairdresser only accepts now as they can fiddle the books.
They would not accept their OWN card at the counter.Wanted to see my driver's licence as id.What if I didn't drive?
They would not let me deposit a cheque I had received in the mail made out to me.I was told that I had to go to the local post office and deposit it there
Then I was told I could not have 10 $100 bills for a wedding gift for my niece as I have to order them a week before!!!!
I ended up.leaving my bank that we have banked with since commencing work at 16 years old,now 68,and go to a post office 10 minutes away,to get all the services I needed by the bank!!!AND NO CHARGE.THE ANZ locally won't even deal in $5 notes.
As someone who worked in a bank when I left school and were very well trained in all aspects of banking,this is absolutely ludicrous!!!Plus the bank tellers don't understand the banking process at all
No responsibility for cash they share it,iny day,if you were short you put the money in yourself and onus was on you to find out were you'd mucked up.As there were stringent rules,you could find it as everything was written down,you had records of how many notes you gave to someone and the denominations etc.Bottim.line ?Banks don't train stuff it costs money,staff don't understand the banking process at all,It is getting unbearable and I don't think I am that much of a dinosaur at 64.
I want to pull my hair out.My 68 year old hubby wants nothing to do with banking and leaves it to me understandiblyy,but seriously ,even I am scratching my head as to what's going on.
Small business want money so they can fiddle with the books as to what they get,the big places want credit cards.If you want to pay you need to pay a fee.Try paying your water rates in NSW,no office,so can only use credit card which charges you a fee.Might only be $2 or so,but we don't have a choice,multiply that by all the people paying by credit card.
We literally ate not being given choices anymore.
My experienced rant for the day.
Thanks for reading sdc
 

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