Mercedes-Benz owners expect a certain level of quality and reliability from their vehicles.

However, even the most prestigious brands are not immune to the occasional hiccup, and it's crucial to stay informed for everyone's safety.

Mercedes-Benz Australia issued an urgent recall for several of its models.

The recalled utes included the C-Class, CLS, E-Class, and GLC models built between 2021 and 2023, totalling 386 vehicles.

According to the manufacturer's official notice, a software glitch in the engine control unit could lead to a rather alarming situation.

Recalled Mercedes-Benz vehicles need to update its software to prevent sudden shutdowns. Image Credit: CarExpert

'Due to a software issue in the engine control unit, the fuel injectors may deactivate when exiting coasting mode,’ Mercedes-Benz wrote.

'If this occurs, the vehicle may experience a sudden loss of motive power.'

A sudden power loss could increase the risk of accidents, potentially leading to injury or death.

Owners of the mentioned Mercedes-Benz vehicle models could check if their vehicle is part of the recall.

Vehicle Recalls Australia posted specific Vehicle Identification Numbers (VINs) of the affected units.

If affected, Mercedes-Benz advised to contact their dealership immediately.

The dealership will update the engine control unit software for free, ensuring that the vehicle is safe to drive and free from the said software concern.

Last month, Mercedes-Benz also recalled 1000 Sprinter units over a faulty jack, to which they also offered free assistance.

Customers who need further information about the recall may contact Mercedes-Benz Australia through their customer assistance centre.

Customers may book their appointment online.

Customers may also call Mercedes-Benz at 1300 762 718 for assistance.

We understand that safety is paramount, especially when it comes to vehicles.

Read the full notice and the VIN list here.

Key Takeaways

• Mercedes-Benz recalled multiple models due to a software issue in the engine control unit.
• The malfunction could lead to a sudden loss of motive power while driving, increasing the risk of an accident.
• A total of 386 vehicles manufactured between 2021 and 2023 were affected by the recall.
• Affected vehicle owners should arrange an appointment at their preferred Mercedes-Benz dealership immediately.

Have you experienced any issues with your vehicle that led to a recall? How was your experience dealing with the manufacturer and the dealership? Share your stories in the comments below.

 

[Veggiepatch]

Typical of the "luxury" brand which is made outside of Germany, where quality practices are non existent.

And now this ripper!

A sudden power loss could increase the risk of accidents, potentially leading to injury or death.

A loss of power equates to a loss of speed, thereby REDUCING the risk of injury or death. A contradiction in terms!