Mercedes-Benz recalls over 1000 Sprinter vans

The allure of a luxury van like the Mercedes-Benz Sprinter is undeniable.

It has a sleek design and promises a smooth ride.

However, safety concerns about the Sprinter recently rose, affecting several owners of the premium vehicle.


Mercedes-Benz Australia recalled 1,015 Mercedes-Benz Sprinter vans.

According to the notice, the vans could have a potentially faulty jack.

'The jack provided with the vehicle may not include a base plate,' the notice read.


compressed-Sprinter.jpeg
The Mercedes-Benz Sprinter promises to be the 'ultimate work partner'. International model in photo. Image Credit: Mercedes-Benz Australia


'The jack does not comply with the mandatory standard for vehicle jacks (Consumer Protection Notice No.1 of 2010) Consumer Product Safety Standard for Vehicle Jacks.'

If the jack collapses while lifting the van, it could cause severe injury or death to anyone nearby.

It's a chilling thought that a tyre change could turn into a life-threatening event.


Mercedes-Benz has already contacted the owners of the affected Sprinter models.

The manufacturer offered to arrange appointments at their preferred dealerships for immediate repairs.

These appointments will be free of charge.

Mercedes-Benz also provided a customer assistance centre hotline at 1300 762 718 for Sprinter owners who may be affected by the recall.


Mercedes-Benz's swift action was a testament to the brand's commitment to customer safety.

While recalls can be unsettling news for vehicle owners, they are also a reminder of the vigilance required by manufacturers and drivers when it comes to safety.

Safety is paramount, especially when it comes to vehicles that may be used for family outings, road trips, or even daily errands.

It's always better to be safe than sorry, particularly when it comes to the vehicles that carry us and our loved ones to different places.

Read the full recall notice and the list of affected Vehicle Identification Numbers (VINs) here.
Key Takeaways

  • Mercedes-Benz Australia recalled 1015 Sprinter vans due to an issue with the supplied jack.
  • The jack did not meet the mandatory standard as it may lack a base plate, breaching the Consumer Protection Notice No.1 of 2010.
  • Using the faulty jack could result in severe injury or death while lifting the vehicle.
  • Mercedes-Benz has contacted affected Sprinter owners for a free repair. Owners may also call their customer assistance centre for more information.
Have you been affected by this recall, or do you have any concerns about vehicle safety recalls in general? Share your thoughts with us in the comments section below.
 
  • Haha
Reactions: Rickcb63
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How on earth did they get out of the manufacturing warehouse with a Jack that had no base plate....who placed them inside the vehicles without noticing such an important component missing....fair dinkum, Jacked Off. !! :unsure: :(
 
  • Like
Reactions: novezar
it WOULD appear that lately there SEEMS to be a LOT MORE CARS of ALL makes & models being RE-CALLED because an ISSUE of some description.?? are car makers PUSHING OUT TOO MANY CARS MAKES & MODELS TOO QUICKLY???... ( I THINK YES ).
 
  • Like
Reactions: novezar
Good article re benz jack base plates. Would be better if a photo of the defective jack and a compliant jack were shown.
 

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