Major trolley issue prompts Woolworths to issue a new statement
- Replies 46
Many of us understand the importance of sustainability and the need to do our part in helping the environment.
However, Woolworths supermarket has some shoppers seeing red this week after introducing its new 'greener' plastic trolleys that seemed to be missing a key feature needed by many shoppers.
It was previously reported that retail giant Woolworths led the charge on these environmentally-friendly initiatives, introducing greener trolleys made from high-density polyethylene, better known as HDPE plastic.
Woolworths' promise was to gradually replace all the old metal trolleys as they became aged, broken, or simply needed replacing, paving the way for this new generation of sustainable carts in all their new stores.
However, as with most changes, this was met with some friction.
And just recently, another major issue with plastic trolleys has got shoppers in a fluster.
Sharing her frustration on a popular social media forum, one mum-of-two openly voiced her irritation over the store’s new trolleys, saying she was 'very annoyed' by their design.
She said that the new carts lacked seats for two children, making it difficult for her to manage her shopping trips with both her two-year-old and one-year-old in tow.
'My local Woolworths just replaced all their metal trolleys with plastic ones. Whatever,' the mum said.
'But I am very annoyed at the design! I looked for trolleys with double child seats but found none! I have two-year-old and one-year-old toddlers, and now can’t go shopping with both of them. Woolies needs to fix this design issue as there are a lot of people with more than one small [child].'
'The alternative is putting one of the kids in the trolley basket, which is strongly advised against.'
'What are parents of multiples to do?' The mum asked.
The sentiment was echoed by another user who said: 'Oh really? I hope they do bring out the double seats.'
'I’m sure they will if enough people complain. So convenient on busy days.'
Despite the outburst, it seems Woolworths isn't turning a blind eye to the concerns. It is understood that while the plastic trolleys are being rolled out, the supermarket will retain some of the metal carts with double seats in some stores. If customers can’t find these, they can request the store team to provide one.
Woolworths also said in a statement that the new plastic trolleys have gained positive reviews from its customers.
'We’re working hard to grow greener for our customers and the environment,' a spokesperson from the supermarket said.
'Our recycled trolleys have been very popular with customers and are currently available in select stores.'
'We plan to continue rolling them out to new stores over the coming years.'
'We also have trolley baskets that are made from 100 per cent recycled plastic and give used milk bottles a second life in our stores while also reducing the use of new materials to create trolleys.'
Members, what are your thoughts on this latest sustainability initiative by Woolworths? Let us know in the comments below!
However, Woolworths supermarket has some shoppers seeing red this week after introducing its new 'greener' plastic trolleys that seemed to be missing a key feature needed by many shoppers.
It was previously reported that retail giant Woolworths led the charge on these environmentally-friendly initiatives, introducing greener trolleys made from high-density polyethylene, better known as HDPE plastic.
Woolworths' promise was to gradually replace all the old metal trolleys as they became aged, broken, or simply needed replacing, paving the way for this new generation of sustainable carts in all their new stores.
Woolworths has introduced its environmentally-friendly 'greener' trolleys which will gradually replace old metal trolleys. Image source: Shutterstock (left), Reddit (right).
However, as with most changes, this was met with some friction.
And just recently, another major issue with plastic trolleys has got shoppers in a fluster.
Sharing her frustration on a popular social media forum, one mum-of-two openly voiced her irritation over the store’s new trolleys, saying she was 'very annoyed' by their design.
She said that the new carts lacked seats for two children, making it difficult for her to manage her shopping trips with both her two-year-old and one-year-old in tow.
'My local Woolworths just replaced all their metal trolleys with plastic ones. Whatever,' the mum said.
'But I am very annoyed at the design! I looked for trolleys with double child seats but found none! I have two-year-old and one-year-old toddlers, and now can’t go shopping with both of them. Woolies needs to fix this design issue as there are a lot of people with more than one small [child].'
'The alternative is putting one of the kids in the trolley basket, which is strongly advised against.'
'What are parents of multiples to do?' The mum asked.
The sentiment was echoed by another user who said: 'Oh really? I hope they do bring out the double seats.'
'I’m sure they will if enough people complain. So convenient on busy days.'
Despite the outburst, it seems Woolworths isn't turning a blind eye to the concerns. It is understood that while the plastic trolleys are being rolled out, the supermarket will retain some of the metal carts with double seats in some stores. If customers can’t find these, they can request the store team to provide one.
Woolworths also said in a statement that the new plastic trolleys have gained positive reviews from its customers.
'We’re working hard to grow greener for our customers and the environment,' a spokesperson from the supermarket said.
'Our recycled trolleys have been very popular with customers and are currently available in select stores.'
'We plan to continue rolling them out to new stores over the coming years.'
'We also have trolley baskets that are made from 100 per cent recycled plastic and give used milk bottles a second life in our stores while also reducing the use of new materials to create trolleys.'
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