Major shift to Centrelink leaves hundreds of thousands panic-stricken – “This is morally offensive!”
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An upcoming change to Centrelink has been met with an uproar among recipients, with several feeling apprehensive about the possible implications it could have.
Starting the 1st of July, the process of mutual obligations, tasks, activities, job interviews, and searches that a recipient is expected to complete in order to receive their welfare payments will be replaced with the points-based activation system (PBAS).
The way it works is welfare recipients must acquire a hundred points and do a minimum of five job searches each month to receive their payments.
A list of over 30 tasks and activities will be provided and each task translates to a corresponding points value.
While several have expressed their approval of the switch, seeing it as an end to the tedious mutual obligations system, there were concerns raised about how the implementation could lead to more problems for Centrelink users.
Some argued that the varied points value for different tasks could leave plenty of recipients struggling to reach the required total.
Programs such as the PaTH Internship and the National Work Experience Programme can earn a user up to 25 points per week, which is sufficient to reach the 100 points required per month.
But other activities like full-time Work for the Dole and the Adult Migrant English Program and Skills for Education and Employment are only worth 20 points a week, meaning those involved need to take on extra tasks to make up for their missing 20 points.
Image Credit: Daily Mail
Other tasks include 5 points for every five hours of paid work, 20 points for making an appearance at a job interview, and 10 points for being a part of the Defence Force Reserves (on a minimum of one weekend per month).
Relocating for a job is the only task that’s worth 100 points in one go.
If a recipient has leftover points after reaching the monthly minimum of 100 points, they can be banked for the following month for up to half (50) of their points target.
Welfare recipients have been warned that they could have their payments suspended or receive a demerit if their minimum points or job searches are not met.
The Australian Unemployed Workers‘ Union (AUWU) touched on the revised system, saying:
“Using technology to ‘gamify’ starvation points (score them or lose your payment) is morally offensive to basic human decency,”
“This is not the design of a humane welfare system – this is the design of a digital workhouse set up to brutalise people in desperate economic need and push them out of the system and onto the street.”
Several also argued that some people may have limited ability and capacity to reach the requirements.
Edwina MacDonald, the deputy chief executive of the Australian Council of Social Service insisted that the elderly, disabled, and those living regionally should have their monthly requirements reduced.
“Some people, particularly those with limited digital literacy or poor internet access, will experience significant challenges with the online reporting required,” she said.
The Department of Education, Skills and Employment (DESE) suggested for the points target or minimum job search be adjusted depending on the individual’s personal circumstances.
This means the value of certain tasks may be increased or extra activities being created as an “activity bonus”.
The PBAS is coming in under the DESE’s new employment service Workforce Australia, which is replacing job active. Workforce Australia will include an online and an in-person service for users to complete and report their PBAS points.
Workforce Australia Online is for “job-ready” employment seekers on income support who are able to manage their search through the DESE’s programs.
The list of activities with corresponding points. Image Credit: Pedestrian.tv
Recipients who need more support will be given an employment service provider who will offer more tailored services.
However, there is plenty of doubt over how these drastic changes will play out in less than a month before they come into effect.
“The AUWU advocacy team is receiving a large number of reports from members telling us the system has not been properly explained to them,” advocacy coordinator Raquel Araya stated.
“We are trying to get a handle on this system so that we can advise those reaching out, and we still do not have clarity from the department on how exactly the reporting will work, how problems will be handled or resolved and whether Centrelink has the appropriate capacity to deal with the increased call centre inquiry volume.”
The implementation came shortly after an Aussie Centrelink recipient took TikTok by storm, posting a video of himself running through the monthly requirements in under three minutes.
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