'It's outrageous': Senior feels 'punished' after losing vital government benefits
By
Danielle F.
- Replies 36
Disclaimer: The names in asterisks (*) were changed for privacy.
Travelling is one of life's greatest joys, especially after decades of hard work.
It's a way to experience different cultures, explore new horizons, and enjoy one's golden years.
Yet, for one senior, her overseas trip left her shocked and frustrated.
Lauren* had planned a four-week visit to Tennessee, United States, to see her son and grandchildren.
The 78-year-old widow was then accompanied by her adult daughter, Jessica.
Throughout the trip, Jessica* fell ill and needed a minor medical procedure.
Lauren decided to extend her stay to look after her daughter.

'I was only meant to be away for a month, with my daughter going on to do more travelling,' Lauren explained.
'But I wasn't going to leave her in case her condition got worse.'
What Lauren did not realise was that this decision would trigger a series of unexpected events.
After being away for six weeks, Lauren noticed her pension payment was about $30 short.
The next fortnight, it was down by $50, and the reductions kept coming.
Confused and concerned, Lauren called Centrelink, only to be told that pensioners who leave Australia for more than six weeks face automatic payment cuts.
'And the pension gets reduced more and more for each week you are away,' Lauren reiterated.
'Older Australians who have worked hard our whole lives get punished for daring to spend more than six weeks out of Australia. It's disgusting.'
Lauren's full pension was reinstated when she returned to Australia.
However, Centrelink told Lauren that she would not be reimbursed for the lost payments.
'I want everyone to know about this rule. Just because you travel overseas doesn't mean you're rich,' Lauren lamented.
'People have direct debits and rely on their pension to pay bills. It's outrageous.'
Unfortunately, Lauren's story was not an isolated case.
Many seniors are unaware of 'Age Pension portability' rules, which could have a significant impact on finances, especially when travelling overseas.
According to Services Australia's Community Information Officer, Justin Bott, these portability rules depend on several factors.
'How much pension you get changes depending on how long you're away, how long you have lived in Australia or whether you're leaving to live in another country,' he said.
'If you get the Age Pension and are planning on travelling overseas for longer than six weeks, you need to tell Services Australia.'
How does the Age Pension change during your travels?
'There was just no warning. I am worried other people don't know about it.'
'I am just lucky I was with relatives and didn't have to worry about finances as much.'
The government's rationale is to ensure that taxpayer-funded benefits are primarily supporting those who live in Australia.
However, many argued that the rules are outdated and have unfairly penalised seniors who want to travel for health or personal reasons.
'Centrelink told me immigration flags the pensioners leaving the country,' Lauren clarified.
National Seniors Australia CEO Chris Grice pointed out that the government often assumed that anyone travelling overseas could be wealthy.
'You'll find that they're sort of saying, "Oh, hang on, you're out of the country. You don't need electricity,"' MR Grice stated.
'We all know that's not the case. Not everybody's doing a $40,000 scenic river cruise.'
What to do before travelling overseas?
Have you ever been caught out by the Age Pension portability rules during one of your travels? Is this system fair, or is it time for a change in the rules? Share your thoughts about Lauren's experience and the future of travelling in the comments section below.
Travelling is one of life's greatest joys, especially after decades of hard work.
It's a way to experience different cultures, explore new horizons, and enjoy one's golden years.
Yet, for one senior, her overseas trip left her shocked and frustrated.
Lauren* had planned a four-week visit to Tennessee, United States, to see her son and grandchildren.
The 78-year-old widow was then accompanied by her adult daughter, Jessica.
Throughout the trip, Jessica* fell ill and needed a minor medical procedure.
Lauren decided to extend her stay to look after her daughter.

Lauren* wanted to spend time with her children in the United States. Image Credit: Pexels/Martin Péchy
'I was only meant to be away for a month, with my daughter going on to do more travelling,' Lauren explained.
'But I wasn't going to leave her in case her condition got worse.'
What Lauren did not realise was that this decision would trigger a series of unexpected events.
After being away for six weeks, Lauren noticed her pension payment was about $30 short.
The next fortnight, it was down by $50, and the reductions kept coming.
Confused and concerned, Lauren called Centrelink, only to be told that pensioners who leave Australia for more than six weeks face automatic payment cuts.
'And the pension gets reduced more and more for each week you are away,' Lauren reiterated.
'Older Australians who have worked hard our whole lives get punished for daring to spend more than six weeks out of Australia. It's disgusting.'
Lauren's full pension was reinstated when she returned to Australia.
However, Centrelink told Lauren that she would not be reimbursed for the lost payments.
'I want everyone to know about this rule. Just because you travel overseas doesn't mean you're rich,' Lauren lamented.
'People have direct debits and rely on their pension to pay bills. It's outrageous.'
Unfortunately, Lauren's story was not an isolated case.
Many seniors are unaware of 'Age Pension portability' rules, which could have a significant impact on finances, especially when travelling overseas.
According to Services Australia's Community Information Officer, Justin Bott, these portability rules depend on several factors.
'How much pension you get changes depending on how long you're away, how long you have lived in Australia or whether you're leaving to live in another country,' he said.
'If you get the Age Pension and are planning on travelling overseas for longer than six weeks, you need to tell Services Australia.'
How does the Age Pension change during your travels?
- First six weeks: You'll continue to receive your full Age Pension, including all supplements.
- After six weeks: The Energy Supplement stops, and the Pension Supplement starts to reduce each fortnight until it reaches the basic rate.
- After 26 weeks: Your Age Pension rate may be further reduced, depending on how long you've lived in Australia between the ages of 16 and pension age.
- Concession cards: Your Pensioner Concession Card is cancelled after six weeks overseas. A new one is only issued when you return and if you're still eligible.
'There was just no warning. I am worried other people don't know about it.'
'I am just lucky I was with relatives and didn't have to worry about finances as much.'
The government's rationale is to ensure that taxpayer-funded benefits are primarily supporting those who live in Australia.
However, many argued that the rules are outdated and have unfairly penalised seniors who want to travel for health or personal reasons.
'Centrelink told me immigration flags the pensioners leaving the country,' Lauren clarified.
National Seniors Australia CEO Chris Grice pointed out that the government often assumed that anyone travelling overseas could be wealthy.
'You'll find that they're sort of saying, "Oh, hang on, you're out of the country. You don't need electricity,"' MR Grice stated.
'We all know that's not the case. Not everybody's doing a $40,000 scenic river cruise.'
What to do before travelling overseas?
- Notify Centrelink: Always let Services Australia know if you're planning an overseas trip for more than six weeks. It should give seniors clear information about how their payments will be affected.
- Check your eligibility: Visit the Services Australia website or speak to a Centrelink officer to understand how payments will be impacted.
- Plan your finances: For seniors relying on pensions for regular bills and direct debits, make sure you have a backup plan.
- Keep an eye on your mail: If you're away for more than six weeks, expect your concession card to be cancelled and reissued when you return.
Key Takeaways
- Age Pension recipients who travel overseas for more than six weeks would have their payments reduced, with greater deductions the longer they remain away.
- Pensioners have to notify Services Australia if they intend to travel overseas for longer than six weeks, as concession cards could be cancelled and replaced when they return and remain eligible.
- Many pensioners are unaware of these deductions and the potential impact on their finances.
- Services Australia encouraged senior Aussies with future travel plans to check requirements and contact Centrelink before travelling.