Issue with Woolworths ‘green’ bags pointed out
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Supermarket giant Woolworths went ‘green’ by replacing plastic bags with their paper carry bags, but after issues with their online orders, the obvious problem has been pointed out by an avid shopper.
Earlier this week, a frustrated customer shared a photo of the torn Woolies paper bag she received as part of her online order.
“I love that Woolies is doing great with the 'going green' and using paperbacks instead of plastic for home deliveries now, but perhaps a bit more research is needed for frozen foods and milk transportation?” she asked in the caption.
The photo is of a two-litre milk bottle that had condensed and caused the paper bag to tear.
“The paper doesn't hold up enough when the condensation builds up on these products,” she added.
The other refrigerated foods she received were okay as they don’t seem to have the same effect on the paper bag as milk cartons do.
Condensation from the refrigerated liquids weakens the paper bag. Photo from Facebook.
A spokesperson for Woolworths stated that they are trialling the complete removal of plastic shopping bags, both at the checkout and with online orders.
"During the trial, online orders from these select stores will be packed in our paper bags, which are tested to carry up to six kilograms of groceries and are easy to recycle at home," they said.
"We’re sorry to hear about this customers’ experience and have passed their feedback on to our online team. We’ll continue to closely monitor customer feedback during the trial before determining our next steps."
To address growing customer demand for greener alternatives, Woolworths first rolled out their paper carry bags in June 2020.
Each paper carry bag provides an eco-friendly alternative to the reusable plastic bags and ‘Bag for Good’ options. They are made from 70 per cent recycled paper and only cost 20 cents.
Materials for the bags were sourced responsibly, as certified by the Forest Stewardship Council. To improve the paper bag’s strength, non-recycled paper was used in combination with recycled paper.
The paper bags have been tested to carry up to 6kg worth of groceries. Photo from Detpak.
As of now, Woolies shoppers have four options for their carry bags: paper carry bags, reusable plastic bags, foldable bags, and the supermarket’s Bag for Good.
What about you? How do you prefer to carry your groceries?
Earlier this week, a frustrated customer shared a photo of the torn Woolies paper bag she received as part of her online order.
“I love that Woolies is doing great with the 'going green' and using paperbacks instead of plastic for home deliveries now, but perhaps a bit more research is needed for frozen foods and milk transportation?” she asked in the caption.
The photo is of a two-litre milk bottle that had condensed and caused the paper bag to tear.
“The paper doesn't hold up enough when the condensation builds up on these products,” she added.
The other refrigerated foods she received were okay as they don’t seem to have the same effect on the paper bag as milk cartons do.
Condensation from the refrigerated liquids weakens the paper bag. Photo from Facebook.
A spokesperson for Woolworths stated that they are trialling the complete removal of plastic shopping bags, both at the checkout and with online orders.
"During the trial, online orders from these select stores will be packed in our paper bags, which are tested to carry up to six kilograms of groceries and are easy to recycle at home," they said.
"We’re sorry to hear about this customers’ experience and have passed their feedback on to our online team. We’ll continue to closely monitor customer feedback during the trial before determining our next steps."
To address growing customer demand for greener alternatives, Woolworths first rolled out their paper carry bags in June 2020.
Each paper carry bag provides an eco-friendly alternative to the reusable plastic bags and ‘Bag for Good’ options. They are made from 70 per cent recycled paper and only cost 20 cents.
Materials for the bags were sourced responsibly, as certified by the Forest Stewardship Council. To improve the paper bag’s strength, non-recycled paper was used in combination with recycled paper.
The paper bags have been tested to carry up to 6kg worth of groceries. Photo from Detpak.
What about you? How do you prefer to carry your groceries?