Is your package safe? A shocking act reveals an alarming Aussie issue
- Replies 23
Waiting with anticipation for the arrival of a parcel is a familiar feeling for most of us. The excitement of a new purchase can be swiftly soured, however, if delivery falls short of expectations.
That’s why it’s unsettling to learn that almost half of all Australians have reported an issue with their mail deliveries in the last year, according to the latest data.
If you’ve faced delays or received damaged packages, you're not alone in these challenges.
Recent data revealed many Australians encountered postal issues last year. With the upcoming holiday season, experts cautioned against suspicious actions.
While the majority of delivery personnel are dedicated and professional, there are rare instances of lapses.
This is evident in a recent video that depicted some couriers across the nation handling delicate packages ‘very disrespectfully’.
In one video, postal workers, unaware of being recorded, can be observed mishandling parcels—kicking them, handling them without care, and sometimes throwing them at great distances.
Lucy Jane from Queensland was heartbroken when her recently ordered garden gnome was delivered broken.
Reviewing her security footage, the reason became clear. ‘He just picked up the package, and he just threw the package, I was really surprised at just how disrespectful he had been...I couldn't believe it,’ Jane shared.
Based on data from Compare The Market, over the past year, 25 per cent of Australians reported late online orders, 14 per cent mentioned non-delivered packages, and 10 per cent stated their parcels were mistakenly delivered elsewhere.
Many respondents also indicated damage to their items during shipping.
‘If a package is left at your property and it becomes damaged, this typically isn’t something your contents insurer will cover,’ said Adrian Taylor, Compare the Market’s General Manager of General Insurance.
‘Instead, you’ll likely need to raise the issue directly with the company delivering your packages or the retailer where you purchased your items from.’
‘However, it’s worth pointing out that if you consent to packages being left on your property without tracking or the requirement of a signature, you may struggle to get a refund or your stolen packages back.’
While these statistics paint a broad picture of the challenges facing the postal system, individual stories highlight the personal experiences behind these numbers.
In one video, postal workers, unaware of being recorded, can be observed mishandling parcels—kicking them, handling them without care, and sometimes throwing them at great distances.
Lucy Jane from Queensland was heartbroken when her recently ordered garden gnome was delivered broken.
Reviewing her security footage, the reason became clear. ‘He just picked up the package, and he just threw the package, I was really surprised at just how disrespectful he had been...I couldn't believe it,’ Jane shared.
Based on data from Compare The Market, over the past year, 25 per cent of Australians reported late online orders, 14 per cent mentioned non-delivered packages, and 10 per cent stated their parcels were mistakenly delivered elsewhere.
Many respondents also indicated damage to their items during shipping.
‘If a package is left at your property and it becomes damaged, this typically isn’t something your contents insurer will cover,’ said Adrian Taylor, Compare the Market’s General Manager of General Insurance.
‘Instead, you’ll likely need to raise the issue directly with the company delivering your packages or the retailer where you purchased your items from.’
‘However, it’s worth pointing out that if you consent to packages being left on your property without tracking or the requirement of a signature, you may struggle to get a refund or your stolen packages back.’
While these statistics paint a broad picture of the challenges facing the postal system, individual stories highlight the personal experiences behind these numbers.
In Canberra, a doorbell camera captured a HelloFresh driver tossing a meal kit over a resident's railing late at night, causing food items to burst.
Read the full story here.
Members, how have your mail deliveries been this year? Share your experiences in the comments below!
That’s why it’s unsettling to learn that almost half of all Australians have reported an issue with their mail deliveries in the last year, according to the latest data.
If you’ve faced delays or received damaged packages, you're not alone in these challenges.
Recent data revealed many Australians encountered postal issues last year. With the upcoming holiday season, experts cautioned against suspicious actions.
While the majority of delivery personnel are dedicated and professional, there are rare instances of lapses.
This is evident in a recent video that depicted some couriers across the nation handling delicate packages ‘very disrespectfully’.
In one video, postal workers, unaware of being recorded, can be observed mishandling parcels—kicking them, handling them without care, and sometimes throwing them at great distances.
Lucy Jane from Queensland was heartbroken when her recently ordered garden gnome was delivered broken.
Reviewing her security footage, the reason became clear. ‘He just picked up the package, and he just threw the package, I was really surprised at just how disrespectful he had been...I couldn't believe it,’ Jane shared.
Based on data from Compare The Market, over the past year, 25 per cent of Australians reported late online orders, 14 per cent mentioned non-delivered packages, and 10 per cent stated their parcels were mistakenly delivered elsewhere.
Many respondents also indicated damage to their items during shipping.
‘If a package is left at your property and it becomes damaged, this typically isn’t something your contents insurer will cover,’ said Adrian Taylor, Compare the Market’s General Manager of General Insurance.
‘Instead, you’ll likely need to raise the issue directly with the company delivering your packages or the retailer where you purchased your items from.’
‘However, it’s worth pointing out that if you consent to packages being left on your property without tracking or the requirement of a signature, you may struggle to get a refund or your stolen packages back.’
While these statistics paint a broad picture of the challenges facing the postal system, individual stories highlight the personal experiences behind these numbers.
Recent data shows nearly half of all Australians reported mail delivery issues in the past year. Image source: Pixabay
In one video, postal workers, unaware of being recorded, can be observed mishandling parcels—kicking them, handling them without care, and sometimes throwing them at great distances.
Lucy Jane from Queensland was heartbroken when her recently ordered garden gnome was delivered broken.
Reviewing her security footage, the reason became clear. ‘He just picked up the package, and he just threw the package, I was really surprised at just how disrespectful he had been...I couldn't believe it,’ Jane shared.
Based on data from Compare The Market, over the past year, 25 per cent of Australians reported late online orders, 14 per cent mentioned non-delivered packages, and 10 per cent stated their parcels were mistakenly delivered elsewhere.
Many respondents also indicated damage to their items during shipping.
‘If a package is left at your property and it becomes damaged, this typically isn’t something your contents insurer will cover,’ said Adrian Taylor, Compare the Market’s General Manager of General Insurance.
‘Instead, you’ll likely need to raise the issue directly with the company delivering your packages or the retailer where you purchased your items from.’
‘However, it’s worth pointing out that if you consent to packages being left on your property without tracking or the requirement of a signature, you may struggle to get a refund or your stolen packages back.’
While these statistics paint a broad picture of the challenges facing the postal system, individual stories highlight the personal experiences behind these numbers.
A HelloFresh driver was captured on camera tossing a box to a Canberra woman's doorstep. Image source: Social media.
In Canberra, a doorbell camera captured a HelloFresh driver tossing a meal kit over a resident's railing late at night, causing food items to burst.
Read the full story here.
.png){kind=icon}
