Is your fabric conditioner putting you at risk? The Laundress recalls 16 products

We always aim to keep our community informed of any potential risks, especially when it comes to the products we use in our day-to-day lives. Recently, our attention has been drawn to a significant product recall by the ‘luxury detergent and fabric care’ brand, The Laundress.

Unfortunately, this calls for an urgent update that all our members should be aware of as it involves a potentially dangerous chemical.



According to Product Safety Australia (PSA), 16 cleaning products have been determined to contain ethylene oxide, a hazardous carcinogen.

PSA has warned that continued exposure to this chemical can lead to long-term health issues, including cancer.


recall1.jpg
The Laundress products have been recalled due to a harmful carcinogen. Credit: The Laundress

‘Ethylene oxide is a carcinogen…Direct long-term exposure may cause adverse health effects, including cancer,’ the PSA declared.

Ethylene oxide was detected in a variety of cleaning products sold by The Laundress, both nationally and internationally.

The hazardous chemical's presence in such products poses a significant risk, as consumers may encounter it either in residue on clothing or through inhalation while using the product.



This comes after The Laundress’ announcement last November 2022, where it posted a warning on its social media page urging customers to stop using all products in their possessions.

Since then, the brand has been proactive in urging customers to halt using their products and issued an initial recall in December 2022 in collaboration with the US Consumer Product Safety Commission (CPSC).


recall2.jpg
The Laundress launched a ‘further in-depth review’ after discovering that some of its products contained harmful carcinogens. Credit: The Laundress

Further investigations uncovered that even more fabric conditioners may contain ethylene oxide.

The company made the decision to cease operations and focus on re-launching its product line with a renewed commitment to safety and quality through an Instagram post.



The Laundress reassured its customers, saying, ‘As we prepare for our comeback, we are confident that the procedures we have put in place embody our uncompromising commitment to you and will exceed your expectations for exceptional fabric care.’

PSA has requested consumers ‘immediately stop using the recalled fabric conditioners’ and to get in touch with The Laundress for a full refund.

They also added that consumers who have already initiated a refund request in response to The Laundress’ December 2022 recall announcement should not submit a new one.

Instead, customers should safely dispose of the product by tightly sealing the bottle and placing it in their household bin. PSA advises against emptying the product before disposal to avoid the release of harmful chemicals.



‘We again deeply apologise for this situation and look forward to returning soon with a renewed commitment to the highest standards of product safety and quality,’ The Laundress said in a statement posted on their website.

The products in question were available for sale between January 1, 2021, and March 31, 2023.

We urge you, therefore, to take a good look at the list of products shown below and, if you do find the item you're using, discontinue use and contact the company for a refund.
  • Fabric Conditioner Baby Classic 2fl oz (0.060 litres)
  • Fabric Conditioner Lady 16fl oz (0.47 litres)
  • Fabric Conditioner Celebration 16fl oz (0.47 litres)
  • Fabric Conditioner Number 10 16fl oz (0.47 litres)
  • Fabric Conditioner Packette Classic 15ml
  • Fabric Conditioner Packette Baby 15ml
  • Fabric Conditioner Fresh Wash 16fl oz (0.47 litres)
  • 723 Fabric Conditioner 16fl oz (0.47 litres)
  • Fabric Conditioner Aiden and Anais 16fl oz (0.47 litres)
  • Fabric Conditioner Crate & Barrel 33fl oz (0.97 litres)
  • Fabric Baby Conditioner 16fl oz (0.47 litres)
  • Fabric Conditioner Classic 16fl oz (0.47 litres)
  • 5-gallon pail of Fabric Conditioner Classic (18.93 litres)
  • Bulk Fabric Conditioner 1lb (0.45 kg)
  • Bulk Fabric Conditioner Baby 1lb (0.45 kg)
  • Fabric Conditioner Classic gallon (3.78 litres)
You can find more information on how to request a refund by visiting Product Safety Australia's website.

You can also find the complete list of recalled products on The Laundress’ website here.



Key Takeaways
  • A series of fabric conditioner products have been recalled by Australia’s consumer watchdog due to the presence of a potentially harmful chemical, ethylene oxide.
  • Luxury fabric care brand The Laundress has recalled 16 cleaning products sold internationally and nationally after the discovery of ethylene oxide, a carcinogen that may cause adverse health effects, including cancer.
  • The Laundress has ceased operations and is working towards re-launching its products with improved safety measures.
  • Product Safety Australia (PSA) urges consumers to immediately stop using the recalled fabric conditioners and contact The Laundress for a full refund.
Please take note and share this with any family or friends who may use this product.
 
Sponsored
We always aim to keep our community informed of any potential risks, especially when it comes to the products we use in our day-to-day lives. Recently, our attention has been drawn to a significant product recall by the ‘luxury detergent and fabric care’ brand, The Laundress.

Unfortunately, this calls for an urgent update that all our members should be aware of as it involves a potentially dangerous chemical.



According to Product Safety Australia (PSA), 16 cleaning products have been determined to contain ethylene oxide, a hazardous carcinogen.

PSA has warned that continued exposure to this chemical can lead to long-term health issues, including cancer.


View attachment 22046
The Laundress products have been recalled due to a harmful carcinogen. Credit: The Laundress

‘Ethylene oxide is a carcinogen…Direct long-term exposure may cause adverse health effects, including cancer,’ the PSA declared.

Ethylene oxide was detected in a variety of cleaning products sold by The Laundress, both nationally and internationally.

The hazardous chemical's presence in such products poses a significant risk, as consumers may encounter it either in residue on clothing or through inhalation while using the product.



This comes after The Laundress’ announcement last November 2022, where it posted a warning on its social media page urging customers to stop using all products in their possessions.

Since then, the brand has been proactive in urging customers to halt using their products and issued an initial recall in December 2022 in collaboration with the US Consumer Product Safety Commission (CPSC).


View attachment 22047
The Laundress launched a ‘further in-depth review’ after discovering that some of its products contained harmful carcinogens. Credit: The Laundress

Further investigations uncovered that even more fabric conditioners may contain ethylene oxide.

The company made the decision to cease operations and focus on re-launching its product line with a renewed commitment to safety and quality through an Instagram post.



The Laundress reassured its customers, saying, ‘As we prepare for our comeback, we are confident that the procedures we have put in place embody our uncompromising commitment to you and will exceed your expectations for exceptional fabric care.’

PSA has requested consumers ‘immediately stop using the recalled fabric conditioners’ and to get in touch with The Laundress for a full refund.

They also added that consumers who have already initiated a refund request in response to The Laundress’ December 2022 recall announcement should not submit a new one.

Instead, customers should safely dispose of the product by tightly sealing the bottle and placing it in their household bin. PSA advises against emptying the product before disposal to avoid the release of harmful chemicals.



‘We again deeply apologise for this situation and look forward to returning soon with a renewed commitment to the highest standards of product safety and quality,’ The Laundress said in a statement posted on their website.

The products in question were available for sale between January 1, 2021, and March 31, 2023.

We urge you, therefore, to take a good look at the list of products shown below and, if you do find the item you're using, discontinue use and contact the company for a refund.
  • Fabric Conditioner Baby Classic 2fl oz (0.060 litres)
  • Fabric Conditioner Lady 16fl oz (0.47 litres)
  • Fabric Conditioner Celebration 16fl oz (0.47 litres)
  • Fabric Conditioner Number 10 16fl oz (0.47 litres)
  • Fabric Conditioner Packette Classic 15ml
  • Fabric Conditioner Packette Baby 15ml
  • Fabric Conditioner Fresh Wash 16fl oz (0.47 litres)
  • 723 Fabric Conditioner 16fl oz (0.47 litres)
  • Fabric Conditioner Aiden and Anais 16fl oz (0.47 litres)
  • Fabric Conditioner Crate & Barrel 33fl oz (0.97 litres)
  • Fabric Baby Conditioner 16fl oz (0.47 litres)
  • Fabric Conditioner Classic 16fl oz (0.47 litres)
  • 5-gallon pail of Fabric Conditioner Classic (18.93 litres)
  • Bulk Fabric Conditioner 1lb (0.45 kg)
  • Bulk Fabric Conditioner Baby 1lb (0.45 kg)
  • Fabric Conditioner Classic gallon (3.78 litres)
You can find more information on how to request a refund by visiting Product Safety Australia's website.

You can also find the complete list of recalled products on The Laundress’ website here.



Key Takeaways

  • A series of fabric conditioner products have been recalled by Australia’s consumer watchdog due to the presence of a potentially harmful chemical, ethylene oxide.
  • Luxury fabric care brand The Laundress has recalled 16 cleaning products sold internationally and nationally after the discovery of ethylene oxide, a carcinogen that may cause adverse health effects, including cancer.
  • The Laundress has ceased operations and is working towards re-launching its products with improved safety measures.
  • Product Safety Australia (PSA) urges consumers to immediately stop using the recalled fabric conditioners and contact The Laundress for a full refund.
Please take note and share this with any family or friends who may use this product.
Hence why I have for the past 12 years been using and only use Aussie made tri nature cleaning products. All their products are enviro safe and non toxic. I use, recommend and sell these products because I know and trust their ingredients.
 
  • Like
Reactions: Milica

Join the conversation

News, deals, games, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.

Seniors Discount Club

The SDC searches for the best deals, discounts, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.
  1. New members
  2. Jokes & fun
  3. Photography
  4. Nostalgia / Yesterday's Australia
  5. Food and Lifestyle
  6. Money Saving Hacks
  7. Offtopic / Everything else

Latest Articles

  • We believe that retirement should be a time to relax and enjoy life, not worry about money. That's why we're here to help our members make the most of their retirement years. If you're over 60 and looking for ways to save money, connect with others, and have a laugh, we’d love to have you aboard.
  • Advertise with us

User Menu

Enjoyed Reading our Story?

  • Share this forum to your loved ones.
Change Weather Postcode×
Change Petrol Postcode×