Is your data at risk? Online shopping website in hot water over alleged data theft scandal

In the digital age, online shopping has become as commonplace as a trip to the local store.

While we enjoy the convenience of adding items to our virtual carts, the security of our personal information continues to be a looming concern.


Online shopping platform Temu found itself in another cybersecurity controversy after allegations of a massive data breach.

Temu, which has massive global operations including Europe and the United States, vehemently denied the claims.

The cybersecurity community went abuzz when a hacker claimed to have stolen Temu's database, which contained 87 million customer records and information.


compressed-Temu.jpeg
Online shopping platform Temu has services across the globe, including Australia. Image Credit: Shutterstock/chayanuphol


The hacker announced the alleged breach on a famous hacking forum, where they also posted a sample of the stolen data as proof.

The sample included sensitive details such as usernames and IDs, IP addresses, full names, birth dates, gender, addresses, phone numbers, and hashed passwords.

In response to these alarming allegations, Temu asserted that its systems are uncompromised.


'Temu's security team has conducted a comprehensive investigation into the alleged data breach and can confirm that the claims are categorically false,' a Temu spokesperson stated.

'The data being circulated is not from our systems. Not a single line of data matches our transaction records.'

'We take any attempt to tarnish our reputation or harm our users extremely seriously and reserve the right to pursue legal action against those responsible for spreading false information and attempting to profit from such malicious activities.'

Temu reassured its customers and stakeholders of its dedication to data protection and cybersecurity.

The e-commerce platform highlighted its adherence to industry-leading practices, including its MASA certification, independent validations, a proactive HackerOne bug bounty program, and compliance with PCI DSS payment security standards.


Despite Temu's strong refutation, the hacker persisted with their claim.

The hacker claimed access to the company's email and internal panels and pointed out vulnerabilities in Temu's code.

However, no concrete evidence has been provided to support these assertions.

The mere suggestion of a data breach could be damaging to a company's reputation.

In light of these events, Temu users should take precautionary measures.

Enabling two-factor authentication, creating unique passwords, and staying alert to potential phishing attempts are prudent steps to safeguard personal information online.

Key Takeaways

  • Online shopping platform Temu denied allegations of a data breach after a hacker claimed to have stolen 87 million customers' information and records.
  • The hacker posted the alleged Temu data on a hacking forum and showed a sample as evidence.
  • Temu's investigation found no matches between the sample data and their database and asserted their systems were not breached.
  • Despite the hacker's claims, Temu maintains that it follows industry-leading data protection and cybersecurity practices and is prepared to take legal action.
Have you shopped with Temu or similar e-commerce platforms? How do you protect your personal information online? Share your thoughts and experiences in the comments section below.
 
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Silly games that promise discounts that are not delivered, often something missing from order but no recourse for replacement. Offers of 'cash off your next order' if you spend so much, it doesn't happen or you have something like 60 seconds to put in said order. Often crap quality.
Never had a problem with refunds. Do not ask for cash off or special discount as their prices are already low. So glad with my linen and pillows. Their clothing is sometimes a little less quality but if unhappy they have always been super helpful
 
I never store my credit card with a site ANDi replace my c/card every month via 'lost card' and for added security I use a seperate card for on line purchases (only has a$3000 limit)
 
Yes would be interesting to know l was thinking about trying them and wandered what others thought
they have some very good bargains and novelties I like them but cant do a lot with them as they dont have a phone and they are based somewhere in Ireland, if something arrives broken I just wear it, as one would go crazy in trying to communicate with them verbally or in person, they are very cheap in cosmetics. they are not very good if you dont work a computer very well, you will never talk to a human...talking to their robot is is the same as talking to a chicken, but I cant complain about the products as they are value for money and the service is fast their credit card security is under question at the moment so wouldn't recommend storing your cc details with them
 
I regularly shop with Temu, so will be changing all my info and passwords 🙄😡 I won't be shopping with them again.
thats a bit drastic, just dont give them your details to store, the products are good and very cheap and the returns are good, no freight charges usually, generally good service...my only dissatisfaction is I dont like robots and I like to speak to a human
 
they have some very good bargains and novelties I like them but cant do a lot with them as they dont have a phone and they are based somewhere in Ireland, if something arrives broken I just wear it, as one would go crazy in trying to communicate with them verbally or in person, they are very cheap in cosmetics. they are not very good if you dont work a computer very well, you will never talk to a human...talking to their robot is is the same as talking to a chicken, but I cant complain about the products as they are value for money and the service is fast their credit card security is under question at the moment so wouldn't recommend storing your cc details with them
you contact them and they will refund and tell you to keep said item. you are allowed one an order. it tells you on the site. they also have a chat line well i think they do. check.
 
Silly games that promise discounts that are not delivered, often something missing from order but no recourse for replacement. Offers of 'cash off your next order' if you spend so much, it doesn't happen or you have something like 60 seconds to put in said order. Often crap quality.
you are not referring to Temu. They do not do one thing that you have complained about. sorry but you have put down lies on temu.
 

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