Is your bank account safe? Find out how you might unknowingly pay to save regional branches!

As the digital age continues to transform how we live, work, and manage our finances, the fate of regional bank branches hangs in the balance.

The convenience of online banking has led to a decline in the need for physical branches, especially in regional and rural areas.

However, the potential closure of these branches poses a significant challenge for residents who rely on them for their banking needs.


The Australian government has entered into confidential discussions with the banking sector, which could result in a levy imposed on banks with minimal regional presence.

This levy is intended to support the maintenance of regional branches, but there's a catch: the cost could ultimately be passed on to bank customers.


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The federal government is negotiating a levy supporting regional branch sustainability with banks. Credit: iStock


The Commonwealth Bank's recent, albeit paused, attempt to introduce a $3 fee for cash withdrawals at branches and post offices indicates that banks might resort to transferring additional expenses to consumers.

The ongoing consultations are shrouded in secrecy, with banks under non-disclosure agreements.

Still, Treasurer Jim Chalmers has assured the public that the government's priority is to ensure 'Australians in regional communities get the kind of services that they need and deserve.'


The levy, which could amount to tens of millions of dollars for each bank, is a response to the recent wave of regional bank closures that have left many communities without essential financial services.

Bank analyst Brian Johnson from MST Financial suggested banks could respond to the levy by reducing deposit rates or increasing home loan rates.

This would mean that customers, particularly those in urban areas or those who prefer digital banking, might indirectly subsidise the operation of regional branches.

The proposal has sparked debate among stakeholders.

The Finance Sector Union supported the levy to encourage smaller banks to maintain their regional presence.


However, others, like Bank of Queensland (BOQ) chair Warwick Negus, have voiced concerns about the potential impact on competition, productivity, and innovation.

Economist Chris Richardson has proposed an alternative solution: a direct taxpayer subsidy to banks that choose to operate in regional areas.

This approach would avoid the indirect cost to customers and provide a more transparent means of supporting regional banking services.

The government is also considering the role of Australia Post and advanced ATMs, which can handle deposits and withdrawals, as part of a broader strategy to ensure access to banking services nationwide.
Key Takeaways
  • The federal government is in negotiations with banks regarding a levy that could support regional branch sustainability, potentially passing those costs onto customers.
  • The levy would specifically target banks with little or no regional presence and could generate tens of millions of dollars to maintain physical branches in regional areas.
  • There's concern that imposing a levy could affect banking competition and innovation, especially against mid-tier and international banks.
  • The Finance Sector Union supports the levy to counter the closure of regional branches, suggesting that banks with significant profits could bear the expense.
Have you felt the effects of bank closures in your area? Would you be willing to pay more to ensure these branches stay open? Let us know in the comments below.
 

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in Ballarat, with over 100,000 people, the Bank of Melbourne aka St George, which has only had 1 branch, has moved its branch in with Westpac. Previously it was in a central shopping centre with great access to parking, now on the Main Street where it is impossible to find a park.
 
The actions of the CBA do not surprise me. Its just another instance of large companies discriminating against the elderly and anyone without internet access by trying to get people to bank on line.
 
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All to do with keeping shareholders happy, so if anyone on this site is complaining and have shares in anything, you should not be.
 
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Many banks are closing the regional branches. A few have ATMs. In such circumstances people should not be charged for using one from a different bank.
 
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in Ballarat, with over 100,000 people, the Bank of Melbourne aka St George, which has only had 1 branch, has moved its branch in with Westpac. Previously it was in a central shopping centre with great access to parking, now on the Main Street where it is impossible to find a park.
Bank of Melbourne, St George and several other banks are owned by Westpac. That would probably be the reason St George moved in with Westpac. Havjng said that it doesn't help if its made access harder for people....
 
Why on earth do the Banks need a levy from the Government and the Australian taxpayer to keep their banks regional offices open.....don't they make enough profit each year to carry this cost themselves. It is beyond stupidity to make their customers travel vast distances to do their banking.....Australian Banks are a bloody disgrace.:mad:
 
in Ballarat, with over 100,000 people, the Bank of Melbourne aka St George, which has only had 1 branch, has moved its branch in with Westpac. Previously it was in a central shopping centre with great access to parking, now on the Main Street where it is impossible to find a park.
A similar thing happened in a shopping centre in Adelaide suburbs. Westpac & Bank SA which is part of St. George Bank combined. The very stupid part is SA is also in an adjoining "shop". It is in a larger floor space too. Maybe it will close when its lease expires.
 
We use Banks to ensure as much as possible our savings are safe. We expect the Bank to make suitable arrangements to do this because it uses our money to make a profit. Then why should we be expected to help them manage doing this and providing essential services on the country?
 
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Six years ago, when I moved to Scott’s Creek, a regional area near Timboon in south westVictoria, Timboon had two banks operating full-time, commonwealth and National, the Commonwealth bank closed just before 2020 and the NBA drastically reduced its hours during the Covid epidemic, the NBA has an ATM and is still open only 3 1/2 hours a day, the ATM at the CBA closed with the branch. Nearby Cobden lost its NBAa couple of years ago and it’s Bendigo branch reduced hours due to staff shortages, it has since returned to full-time service, very recently. The nearest CBA is about 45kms in Camperdown, and has reduced hours. Terang, another local town only has the NBA, open half days only. ATMs are only present if there is an active branch. Mortlake near Warrnambool has no banks, no ATMs except a private one in the supermarket and a post office. No access to cash when supermarket and post office are closed. They’re about 15 minutes drive to nearest banking facilities in Terang or 30 minutes to Warrnambool.
 
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Would there be the slightest shadow of doubt that the banks would NOT add in the cost of maintaining regional branches to their -- I hesitate to use the word -- customers Australia wide if the government said that they must keep services at the present, pathetic level? How could they possibly manage to keep up their multi-billion-dollar profit system going? And I'm beginning to think that the annual profits they declare just might be the result of a bit of creative accounting on their part, too ...
 
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One of Adelaide's suburban branches closes at about 1.30 pm for an hour for the staff to have lunch. There might be more han one branch that does that.
 
I have had my bank account since lining up at the primary school weekly banking visit with my book and regular penny deposit.
Now, after all these years, I am so dismayed at the behaviour of my bank with closure of branches, changing charges/fees on one of my accounts, and, not caring about the fact I am a pensioner. As is the case with most banks, we are just a number. So, after over 65 years, I am going to take my business elsewhere.
My sister had such a pleasant client experience with a local building society, I am veering that way. She even got to sit in a chair and talk with a real human over the counter about her banking needs. She was so impressed, even took out a home insurance policy with them...highly competitive. It pays to shop around.
This business of $3 for each ATM withdrawal, although I don't use the ATM for anything but deposits, was the final straw.
I don't care what excuses the banks make, their balance sheets tell the real story. Closing regional branches has proven a right misery for many people who live too far away from the main stream to even pay bills. Some are even too far away to pursue internet banking.
Why should the customers pay extra for a service that should be there in the first place???
Yes, I am going to change and tell the bank to go get fornicated.
 
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