Internet company fined for putting customers in danger! - Here's everything you need to know
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In the aftermath of a disaster, every second counts. Search and rescue teams are working around the clock to find survivors and every bit of information can help them locate people who need help.
That's why it's so important for authorities to have access to your contacts in times of disaster and emergencies.
Unfortunately, in many cases, people's contact information is not readily available to authorities.
This is where internet providers come in. Internet providers are responsible for keeping and giving this confidential information to authorities.
Keeping this in mind, failure to provide this information to authorities is a breach of security for internet providers.
Aussie Broadband was penalised for possibly endangering the lives of thousands of subscribers in the event of an emergency.
Aussie Broadband paid fines of more than $213,000 after failing to provide the contact information of thousands of customers to a database and subsequently breaching security rules. Credit: Aussie Broadband.
Customers would not have gotten emergency notifications on their phones between November 2021 and May 2022 because the provider did not submit 30,000 client records to a database.
000 would not have been able to find the customers, and they would not have received alerts, according to the Australian Communications and Media Authority (ACMA).
Nerida O'Loughlin, chair of the ACMA, stated that while she was not aware of any injuries, the company may have endangered its clients.
She remarked: 'It is alarming that Aussie Broadband did not have effective processes in place to identify that its customer information was not being provided for over six months.'
'While the breaches should not have occurred, we are pleased to see Aussie Broadband moved quickly to upload the missing data once it was brought to its attention and has taken steps to comply in future.'
A fine of more than $213,000 was paid by the corporation for ‘large scale’ violations of public safety laws.
According to Aussie Broadband, a bug in its reporting software, which has now been resolved, prevented the company from providing consumer information.
Aussie Broadband managing director Phillip Britt explained: 'We are deeply sorry that this software failure went undetected leading to inaccurate records.'
'Whilst we had several checks and balances in place, these did not go far enough and I’m confident that our new compliance checks will ensure this never happens again.'
Thirty businesses have paid more than $4 million in fines over the last five years as a result of their failure to comply.
In light of recent natural disasters, it has become apparent how important it is for authorities to have access to people's contact information. Authorities must be able to quickly get in touch with people in the affected area.
So, there you have it, folks! We hope you keep your contact details updated at all times, especially to people who you trust so they can contact you in case there are emergencies that you may not be aware of.
That's why it's so important for authorities to have access to your contacts in times of disaster and emergencies.
Unfortunately, in many cases, people's contact information is not readily available to authorities.
This is where internet providers come in. Internet providers are responsible for keeping and giving this confidential information to authorities.
Keeping this in mind, failure to provide this information to authorities is a breach of security for internet providers.
Aussie Broadband was penalised for possibly endangering the lives of thousands of subscribers in the event of an emergency.
Aussie Broadband paid fines of more than $213,000 after failing to provide the contact information of thousands of customers to a database and subsequently breaching security rules. Credit: Aussie Broadband.
Customers would not have gotten emergency notifications on their phones between November 2021 and May 2022 because the provider did not submit 30,000 client records to a database.
000 would not have been able to find the customers, and they would not have received alerts, according to the Australian Communications and Media Authority (ACMA).
Nerida O'Loughlin, chair of the ACMA, stated that while she was not aware of any injuries, the company may have endangered its clients.
She remarked: 'It is alarming that Aussie Broadband did not have effective processes in place to identify that its customer information was not being provided for over six months.'
'While the breaches should not have occurred, we are pleased to see Aussie Broadband moved quickly to upload the missing data once it was brought to its attention and has taken steps to comply in future.'
A fine of more than $213,000 was paid by the corporation for ‘large scale’ violations of public safety laws.
According to Aussie Broadband, a bug in its reporting software, which has now been resolved, prevented the company from providing consumer information.
Aussie Broadband managing director Phillip Britt explained: 'We are deeply sorry that this software failure went undetected leading to inaccurate records.'
'Whilst we had several checks and balances in place, these did not go far enough and I’m confident that our new compliance checks will ensure this never happens again.'
Thirty businesses have paid more than $4 million in fines over the last five years as a result of their failure to comply.
In light of recent natural disasters, it has become apparent how important it is for authorities to have access to people's contact information. Authorities must be able to quickly get in touch with people in the affected area.
So, there you have it, folks! We hope you keep your contact details updated at all times, especially to people who you trust so they can contact you in case there are emergencies that you may not be aware of.
