[Rosalie30]

Worst service for me is I MILE tracking dreadful

Actually just received a parcel through I MILE. Although tracking was a wee bit off, the parcel was left in a safe place and an email received with 3 photos of driver walking up driveway and position of parcel.

 

[Leenie]

We have never had any problems either with postal or contractors, the contractors always come and knock or call out .

 

[BabsL]

It boggles my mind when we find notices in the box, and KNOW we were home and awake. No knock, no nothing. We did have one that left a note saying he wasn't comfortable leaving our parcel on the doorstep because people in the apartments across the street were watchimg him closely.

Now WHY he could't knock is beyond *sigh*

Bcz they are dead lazy bastards who cannot be bothered to do their jobs which are TOO HIGHLY PAID!
And it gives them a better chance to steal your goods by claiming they took it back bcz of no delivery, but it “goes missing”. Leaving the customer out of pocket, fighting to prove the were home to get it!
So many items stolen after reaching Australia Post.

 

[7777]

I was away for work and I got a notice for a parcel and to pick it up from the local PO. I was not going to be home before the pickup date expired so I called a week before to arrange for the parcel to be held until I get back and was assured that it would be waiting for me. Popped to the PO as soon as I got home only to be met with "oh that's been returned to sender'. No apologies nothing

Dear member Aussiecris good morning. Thankyou for your post. Give the head of department for Australia Post a call. Ask for the manager. tell them about the circumstances relating to your parcel, then tell them to have your parcel redirected back to you. If they say they can not do that, then let them know that you will be filing a complaint with VCAT. VCAT may instruct that Australia Post to arrange for your parcel to be sent back to you. Wishing you success with your communication with Australia Post and VCAT. Have a good morning.

 

[7777]

Bcz they are dead lazy bastards who cannot be bothered to do their jobs which are TOO HIGHLY PAID!
And it gives them a better chance to steal your goods by claiming they took it back bcz of no delivery, but it “goes missing”. Leaving the customer out of pocket, fighting to prove the were home to get it!
So many items stolen after reaching Australia Post.

Dear member BabsL, goodmorning. Thankyou for your post. If you can, try to contact via email, the Minister who is in charge of Australia Post, Member of Parliament Hon Michelle Rowland, [email protected]. You may also call on phone number (02)96714780 and explain that parcels are going missing and how customers are left out of pocket. It appears that there are theives helping themselves to people's parcels. Once this matter has been reported to the right department, an investigation would certainly take place to find out who is taking the parcels. Also try to contact VCAT, who would also conduct an investigation to find out why parcels are going missing. Wishing you success in your communication with the Members of Parliament and VCAT. Have a good morning.