Frustrated traveller claims Jetstar damaged their luggage: 'It’s like it’s deliberate'
By
VanessaC
- Replies 7
When you're a musician, your instrument is not just a tool of your trade but a part of your soul.
So, imagine the heartbreak of an Australian musician who discovered his guitar case severely damaged after a Jetstar flight from Melbourne to Launceston on February 10.
The musician, who wished to remain anonymous, had just performed at a festival and was returning home when the incident occurred.
Upon landing, he found his guitar case broken, cracked, and scraped in several places.
The musician had even written a plea on the case, 'Please take care of me. This instrument is my income.'
Jetstar, in response to the incident, offered to reimburse the cost of a new case and the tape used to hold the damaged case together.
However, the musician, still reeling from the shock, has vowed never to fly with Jetstar again.
'I am almost impressed at the damage to my case,' he said, expressing his disbelief at the extent of the damage.
'I think it’s related to the big containers they put in the planes and maybe the fact that they don’t have their own crew.'
The incident sparked outrage on social media, with users slamming the airline for its apparent negligence.
'They don't give a rat's [a**],' one commented.
While another added, 'Wow, that's some effort to damage it.'
'It's like it's deliberate,' a third replied.
Another user said that the case looked like it had been run over, while another added that it looked like it had been dropped from the sky.
'As someone who always flies with a guitar, this is scary,' another said. 'That is some serious mishandling.'
In recent news, Jetstar has also come under fire for losing a suitcase containing rare and sentimental items.
Robyn, a mother of two, and her partner embarked on a journey from Hobart to Melbourne with their children, aged two and four, on December 31.
The trip was a festive family holiday filled with joy and celebration. However, the holiday cheer quickly turned into despair when they discovered that their large blue suitcase was missing from the baggage carousel upon arrival in Melbourne.
You can read more about this incident here.
What are your experiences with travelling with valuable or fragile items? Have you ever had an item damaged during a flight? Share your stories and tips for keeping fragile items safe in the comments below.
So, imagine the heartbreak of an Australian musician who discovered his guitar case severely damaged after a Jetstar flight from Melbourne to Launceston on February 10.
The musician, who wished to remain anonymous, had just performed at a festival and was returning home when the incident occurred.
Upon landing, he found his guitar case broken, cracked, and scraped in several places.
The musician had even written a plea on the case, 'Please take care of me. This instrument is my income.'
Jetstar, in response to the incident, offered to reimburse the cost of a new case and the tape used to hold the damaged case together.
However, the musician, still reeling from the shock, has vowed never to fly with Jetstar again.
'I am almost impressed at the damage to my case,' he said, expressing his disbelief at the extent of the damage.
'I think it’s related to the big containers they put in the planes and maybe the fact that they don’t have their own crew.'
The incident sparked outrage on social media, with users slamming the airline for its apparent negligence.
'They don't give a rat's [a**],' one commented.
While another added, 'Wow, that's some effort to damage it.'
'It's like it's deliberate,' a third replied.
Another user said that the case looked like it had been run over, while another added that it looked like it had been dropped from the sky.
'As someone who always flies with a guitar, this is scary,' another said. 'That is some serious mishandling.'
In recent news, Jetstar has also come under fire for losing a suitcase containing rare and sentimental items.
Robyn, a mother of two, and her partner embarked on a journey from Hobart to Melbourne with their children, aged two and four, on December 31.
The trip was a festive family holiday filled with joy and celebration. However, the holiday cheer quickly turned into despair when they discovered that their large blue suitcase was missing from the baggage carousel upon arrival in Melbourne.
You can read more about this incident here.
Key Takeaways
- An Australian musician criticised Jetstar after his guitar case was badly damaged during a flight.
- Pictures of the broken and scraped case were shared on social media, highlighting the extent of the damage.
- Jetstar has offered to reimburse the musician for the cost of a new guitar case.
- Despite the offer of compensation, the passenger expressed a resolve never to fly with Jetstar again.