Find out what this real estate agent did that made their tenant so ANGRY!
- Replies 19
We've all had to deal with rude or inconsiderate people at some point in our lives. It's an unfortunate fact of life that not everyone is as nice or empathetic as we would like them to be.
When you're renting a property, you generally expect your real estate agent to be Professional with a capital ‘P’. After all, they're being paid to manage your home and act as a go-between for you and your landlord.
So imagine how angry this tenant must have been when they received an email from their real estate agent that they found anything BUT professional!
The email, which was shared on Reddit by a user named u/juniperjules in the r/sydney subreddit last October 6, was sent to warn the owner of the rental that an inspection would be conducted on October 18 between 9 am and 12 pm.
Fair enough, but what the user didn't expect was for the real estate agent to list several concerns in the email about the state of their home!
The real estate agent certainly has an eye out for things to clean. Credit: Pexels/Karolina Grabowska
‘We noted that the bedrooms are untidy, clothes are on the floor, a spiderweb near the balcony doors, and the bath and the shower area can be cleaner,’ the agent pointed out.
‘I would suggest to tidy the place so it’s better [to] represent to the owner,’ the agent added.
The tenant was understandably upset, given that they had not been given any prior notice about specific areas of concern.
The user also included an explanation as to why they seemed caught by surprise.
‘Last week they wanted to come and do a “valuation” and not an inspection,’ they said.
They added: ‘As we are really… busy people right now having a lot going on with work, et cetera, we didn’t clean and prepare for this like we usually would for an inspection.’
The user stressed that while their home was unclean with the usual messes (clothes strewn about, surfaces in need of wiping), it was not filthy.
‘They could see from the last inspection long ago, we take very good care of the home and they would actually have photos.’
The user then ended their explanation rather emphatically with: ‘ACTUALLY F*** OFF WE DON’T LIVE IN A DISPLAY HOME SO THERE WILL BE WASHING PILES AND SOMETIMES MAKEUP ON THE BATHROOM COUNTER.’
In response to the agent, they wrote back a strongly-worded email agreeing to clean up ahead of the owner’s visit and explaining why their home wouldn't be spotless all the time.
‘I would suggest checking the notes and photos from the previous actual “inspection” and see that at that time it was immaculate,’ they added.
The user also made a case that since the previous visit (when the agent took notice of things to tidy) was called an ‘appraisal’ and not termed as an ‘official inspection’, they opted not to clean their rental as it was ‘between [their] cleaning and tidying cycles’.
The user doubled down a bit by apologising for their email’s confrontational tone, but also straight up said they found the agent’s comments rude.
‘We just wanted to clarify that if it had been made clear that (the previous ‘appraisal’ visit) was an inspection, then we would have made a concerted effort to have the unit tidier for your viewing,’ they wrote.
In response to the whole tenant-agent spat, some commenters could not help but feel for u/juniperjules’ plight.
‘I purposely make sure I have some clothes laying around. It shows that the place is lived in, not spotless all the time. My real estate agent said inspections are mainly to see that there is no physical damage to the property, not if there are some clothes on the floors/beds and some cobwebs,’ one user shared.
‘Inspections are to see if you’re damaging the property. Dust and spiderwebs aren’t damaging,’ one wrote.
‘I had an agent flat out tell me “if this is how your rental looks, I’d hate to see your house” when I was challenging her over a few onion skins left in the bottom of a pantry drawer that she noticed during a viewing session (we hadn’t even vacated yet),’ added another.
Of course, there are the cheeky gems that Reddit comments sections are known for — made better by classic Aussie humour!
One of the top comments reads: ‘I think the issue might be that the spider isn't on the lease and they want to check its credit history.’ (Another user responded: ‘That’s a bulls**** excuse. You can easily find everything you need to know about the spider on the web.’)
‘Cancel on them that morning saying you "have covid-like symptoms" and if they still want to visit, just cough at every chance you get,’ another suggested.
‘Print out this email and hand it to the owner when they visit - let them know the agent is a f**kwit,’ added another.
Inspections are part and parcel of a renter’s life, but as this story reveals, they don’t always happen without a hitch.
Meanwhile, if you have time, do check out our other stories that tenants can relate to, such as a landlord any tenant would kill for (kidding!), some decor hacks your landlord would approve of, and this home not for the faint of heart (only slightly kidding).
What do you think of this story, members? Have you ever had a similar experience with a real estate agent or landlord? We'd love to hear from you in the comments!
When you're renting a property, you generally expect your real estate agent to be Professional with a capital ‘P’. After all, they're being paid to manage your home and act as a go-between for you and your landlord.
So imagine how angry this tenant must have been when they received an email from their real estate agent that they found anything BUT professional!
The email, which was shared on Reddit by a user named u/juniperjules in the r/sydney subreddit last October 6, was sent to warn the owner of the rental that an inspection would be conducted on October 18 between 9 am and 12 pm.
Fair enough, but what the user didn't expect was for the real estate agent to list several concerns in the email about the state of their home!
The real estate agent certainly has an eye out for things to clean. Credit: Pexels/Karolina Grabowska
‘We noted that the bedrooms are untidy, clothes are on the floor, a spiderweb near the balcony doors, and the bath and the shower area can be cleaner,’ the agent pointed out.
‘I would suggest to tidy the place so it’s better [to] represent to the owner,’ the agent added.
The tenant was understandably upset, given that they had not been given any prior notice about specific areas of concern.
The user also included an explanation as to why they seemed caught by surprise.
‘Last week they wanted to come and do a “valuation” and not an inspection,’ they said.
They added: ‘As we are really… busy people right now having a lot going on with work, et cetera, we didn’t clean and prepare for this like we usually would for an inspection.’
The user stressed that while their home was unclean with the usual messes (clothes strewn about, surfaces in need of wiping), it was not filthy.
‘They could see from the last inspection long ago, we take very good care of the home and they would actually have photos.’
The user then ended their explanation rather emphatically with: ‘ACTUALLY F*** OFF WE DON’T LIVE IN A DISPLAY HOME SO THERE WILL BE WASHING PILES AND SOMETIMES MAKEUP ON THE BATHROOM COUNTER.’
In response to the agent, they wrote back a strongly-worded email agreeing to clean up ahead of the owner’s visit and explaining why their home wouldn't be spotless all the time.
‘I would suggest checking the notes and photos from the previous actual “inspection” and see that at that time it was immaculate,’ they added.
The user also made a case that since the previous visit (when the agent took notice of things to tidy) was called an ‘appraisal’ and not termed as an ‘official inspection’, they opted not to clean their rental as it was ‘between [their] cleaning and tidying cycles’.
The user doubled down a bit by apologising for their email’s confrontational tone, but also straight up said they found the agent’s comments rude.
‘We just wanted to clarify that if it had been made clear that (the previous ‘appraisal’ visit) was an inspection, then we would have made a concerted effort to have the unit tidier for your viewing,’ they wrote.
In response to the whole tenant-agent spat, some commenters could not help but feel for u/juniperjules’ plight.
‘I purposely make sure I have some clothes laying around. It shows that the place is lived in, not spotless all the time. My real estate agent said inspections are mainly to see that there is no physical damage to the property, not if there are some clothes on the floors/beds and some cobwebs,’ one user shared.
‘Inspections are to see if you’re damaging the property. Dust and spiderwebs aren’t damaging,’ one wrote.
‘I had an agent flat out tell me “if this is how your rental looks, I’d hate to see your house” when I was challenging her over a few onion skins left in the bottom of a pantry drawer that she noticed during a viewing session (we hadn’t even vacated yet),’ added another.
Of course, there are the cheeky gems that Reddit comments sections are known for — made better by classic Aussie humour!
One of the top comments reads: ‘I think the issue might be that the spider isn't on the lease and they want to check its credit history.’ (Another user responded: ‘That’s a bulls**** excuse. You can easily find everything you need to know about the spider on the web.’)
‘Cancel on them that morning saying you "have covid-like symptoms" and if they still want to visit, just cough at every chance you get,’ another suggested.
‘Print out this email and hand it to the owner when they visit - let them know the agent is a f**kwit,’ added another.
Inspections are part and parcel of a renter’s life, but as this story reveals, they don’t always happen without a hitch.
Meanwhile, if you have time, do check out our other stories that tenants can relate to, such as a landlord any tenant would kill for (kidding!), some decor hacks your landlord would approve of, and this home not for the faint of heart (only slightly kidding).
What do you think of this story, members? Have you ever had a similar experience with a real estate agent or landlord? We'd love to hear from you in the comments!