[mylittletibbies]

I stopped buying from these stores quite some time ago. Their range and style of product had become very poor.
I shop on line with Temu now. Their range is enormous, delivered free to your door. On the whole the quality is better than that of most of Mosaic's brands and if you do wish to return something you are given a refund immediately and are usually told to retain the product.
More expensive items can be returned for free also. Unlike many Australian companies where the cost of return sometimes exceeds the value of the item you are returning.
Yes, it's a Chinese website, but where do people think Mosaic's brands came from.
China, Vietnam, Bangladesh, India etc.
The only quality products were stocked by Noni B.
If we were to insist on Oz made we would all be walking around naked.

 

[Colette 3799]

I stopped buying from these stores quite some time ago. Their range and style of product had become very poor.
I shop on line with Temu now. Their range is enormous, delivered free to your door. On the whole the quality is better than that of most of Mosaic's brands and if you do wish to return something you are given a refund immediately and are usually told to retain the product.
More expensive items can be returned for free also. Unlike many Australian companies where the cost of return sometimes exceeds the value of the item you are returning.
Yes, it's a Chinese website, but where do people think Mosaic's brands came from.
China, Vietnam, Bangladesh, India etc.
The only quality products were stocked by Noni B.
If we were to insist on Oz made we would all be walking around naked.

I’m with you on TEMU. I did order a few things from Katie’s, Crossroads and Rivers, especially when Katie’s had their 7/8 length jeans, the length s perfect as full length for me - I’m sure I will be ok for them for many years to come lol

 

[novezar]

Many, many women relied on Millers in Port Macquarie, NSW.
Buggered if I know where they're going to go now.
More than likely Target & KMart are probably the only ones for them to shop.

 

[novezar]

I stopped buying from these stores quite some time ago. Their range and style of product had become very poor.
I shop on line with Temu now. Their range is enormous, delivered free to your door. On the whole the quality is better than that of most of Mosaic's brands and if you do wish to return something you are given a refund immediately and are usually told to retain the product.
More expensive items can be returned for free also. Unlike many Australian companies where the cost of return sometimes exceeds the value of the item you are returning.
Yes, it's a Chinese website, but where do people think Mosaic's brands came from.
China, Vietnam, Bangladesh, India etc.
The only quality products were stocked by Noni B.
If we were to insist on Oz made we would all be walking around naked.

I'd love to see that, i.e. getting about naked.

 

[BabsL]

It’s all very well to say we must be given goods or refund, but MOSAIC flat-out REFUSED!
I was suckered into the MILLERS heavy advertising targeting its member customers to buy the impossible to find Hand Sanitiser in small “purse size” bottles at $50 per box plus p&h.
Hand Sanitiser was sold out everywhere as people panicked and quickly wiped out supplies

The government repeatedly bombarded us on TV, radio, internet, print media every day with orders to use and carry hand sanitiser (if you wanted to survive Covid-19). People were terrified!
I bought three boxes of the MILLERS hand sanitiser bottles for $179.95
Getting it was another matter!
Multiply phone calls and emails did nothing. MILLERS’ shop staff were continually approached by customers wanting their hand sanitiser but they claimed not to know of any ‘offers’ of hand sanitiser specials by MILLERS stores.

Phone calls told me it impossible to refund online prepaid orders.
Eventually, NINE MONTHS later, this order arrived. The product was rubbish! It was basically water. It was NOT what was advertised and sold. But I still could not get my refunds for this rubbish.
Much later, the ACCC hit MOSAIC with fines for selling its useless product that was missing the legally required levels of Covid hand sanitiser content.
As far as I know, no purchasers received refunds, and there were hundreds of thousands of us in Australia alone.

I wrote to “CHOICE” - they had no suggestions how to force refunds.

When suppliers flatly refuse to obey the law, exactly what can we do?
Do we call the police and demand arrest?
Consumer Affairs is useless, and a nightmare to get through to, their firms are an intentional nightmare.
Government departments are NOT interested and refuse to assist in any way.
So, go on, SDC, you tell us exactly what we can do to get out pension money back after being lied to by unscrupulous, cheating businesses who already know we can do nothing against them.

Standing in a shop, with new handbag and receipt, to be told by an asian shopgirl that the item is over two months old so cannot be replaced or refunded was a beauty as well.
Should I have called the police to that shop, demanding my rights after the stitching and zipper broke? I knew my rights, but I could not get them!

 

[Gaena]

I stopped buying from these stores quite some time ago. Their range and style of product had become very poor.
I shop on line with Temu now. Their range is enormous, delivered free to your door. On the whole the quality is better than that of most of Mosaic's brands and if you do wish to return something you are given a refund immediately and are usually told to retain the product.
More expensive items can be returned for free also. Unlike many Australian companies where the cost of return sometimes exceeds the value of the item you are returning.
Yes, it's a Chinese website, but where do people think Mosaic's brands came from.
China, Vietnam, Bangladesh, India etc.
The only quality products were stocked by Noni B.
If we were to insist on Oz made we would all be walking around naked.

I also do nearly all of my clothing shopping from Temu, Its easy and fast and the range is enormous, no complaints from me apart from fabric description especially with summer clothing, polyester can mean a lot of things, including nylon, so with summer tops it is a bit hit and miss the description is usually one word only so not too many clues there, I would prefer to feel the cloth as the old saying goes not so easy to do when buying from a website but on the whole I am more than happy with Temu shopping, its just amazing the amount of things that you can find that you did not know you needed til you saw them

 

[Caron]

I clothes shop at Kmart , target. Big w I try for size either in store or at home . These shops apart from big w are easy to get a refund, usually have 30 to 90 days. I know it’s not Australian made , but even DJs and Myers clothing is from o/s. I often use the local op shop for a bit of variety

 

[Liz]

I have bought from Temu, some nice tops a year or two ago, will last some time. I recenty bought from Kmart slacks and pjs, what do they think we are, all about 7 foot tall. I have had to take them up myself. I suppose I was spoiled by Millers short lengths. I recently bought some fleece pants from Black Pepper short length and they appear to be reasonable quality and warm. I will probably buy from them again for summer when on sale (someone will probably tell me they are from China as well).

 

[Sherril54]

I have bought from Temu, some nice tops a year or two ago, will last some time. I recenty bought from Kmart slacks and pjs, what do they think we are, all about 7 foot tall. I have had to take them up myself. I suppose I was spoiled by Millers short lengths. I recently bought some fleece pants from Black Pepper short length and they appear to be reasonable quality and warm. I will probably buy from them again for summer when on sale (someone will probably tell me they are from China as well).

Yes they are made overseas.

 

[Viellarde]

I have bought from Temu, some nice tops a year or two ago, will last some time. I recenty bought from Kmart slacks and pjs, what do they think we are, all about 7 foot tall. I have had to take them up myself. I suppose I was spoiled by Millers short lengths. I recently bought some fleece pants from Black Pepper short length and they appear to be reasonable quality and warm. I will probably buy from them again for summer when on sale (someone will probably tell me they are from China as well).

Black Pepper last.

 

[RobbyNotTheRobot]

I tested TEMU and was surprised by the speedy delivery and the overall quality of it.
Sure. some is crap, However it was a cheep buy considering what it was, a cheep foot massager knowing it was to good of a price for what it was.
Other than that I am a happy shopper and who is to blame for me supporting China?

 

[Vet543]

I avoid buying clothes online. I tried to shop with rivers many yeats back and I could not geyt the clothes to fit when they arrived .. So did what I should have done in the first place.
Jumped into the car, gone to the shop and tried them on before buying.
they took back the clothes I bought and exchanged them for the correct size and colour ettc.
Maybe they gave me service just to shut me up ... I know I can be annoying when I want to be.

 

[Gaena]

I clothes shop at Kmart , target. Big w I try for size either in store or at home . These shops apart from big w are easy to get a refund, usually have 30 to 90 days. I know it’s not Australian made , but even DJs and Myers clothing is from o/s. I often use the local op shop for a bit of variety

I also buy from K Mart but have come undone with their 30 day return rules and a customer service assistant who would not budge for any reason we live quite a distance away from our closest store so 30 days can go by very quickly, being told to take the item to an Op shop did not go down well it still had the tags on it, think some training in customer service was needed there

 

[marni]

I also buy from K Mart but have come undone with their 30 day return rules and a customer service assistant who would not budge for any reason we live quite a distance away from our closest store so 30 days can go by very quickly, being told to take the item to an Op shop did not go down well it still had the tags on it, think some training in customer service was needed there

If you pay a yearly fee for One Pass you can return anytime as well as free delivery