Experience the future of shopping as Woolworths unveils smart cart trial

Imagine strolling through the aisles of your local Woolworths, filling your trolley with the week's groceries, and bypassing the checkout queues entirely.

This futuristic shopping experience is closer than you think, as Woolworths is trialling a new scan-as-you-go trolley system that could revolutionise shopping.



In an Australian-first technology trial, Woolworths has introduced the Scan and Go carts at its Windsor store in Sydney.

These high-tech trolleys are designed to streamline your shopping experience. They allow you to scan and pack items as you go, eliminating the need to unload and reload at the checkout.



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Woolworths is trialling the Scan and Go carts at its Windsor store in Sydney. Credit: 9 News Australia / YouTube


The system is simple and user-friendly. It leverages Woolworths' existing Everyday Rewards card to unlock access to a touchscreen that clips onto the trolley.

As you pick up each item, you scan it, and the screen keeps a running total of your purchases. This not only saves time but also helps you keep track of your spending as you shop.

Faye Ihan, Woolworths Managing Director, emphasised the innovation of the technology, stating, 'The technology is co-created with one of our international partners [and is] home-grown in Australia, [we've] really been able to make sure it meets the Australian consumers' needs.'



Early feedback from customers who have tried the smart cart is overwhelmingly positive. One shopper reported cutting their shopping time in half, saying, 'I actually have only been in here for half an hour; I'd normally be here for over an hour.'

While the current system still requires customers to pay at the checkout, Woolworths envisions a future where payment can be made directly at the trolley, further reducing time spent in-store.



Of course, with new technology comes the concern for security. Woolworths has anticipated this and will have employees conduct random checks to prevent theft.

Rest assured, the company has stated that this new system won't impact employment, so the friendly Woolworths staff will still assist you.

If the trial proves successful, Woolworths plans to roll out these smart carts across all Australian stores, bringing us into a new era of shopping.

You can watch 9News’ coverage below:


Credit: 9 News Australia / YouTube

Key Takeaways
  • Woolworths is trialling new Scan and Go carts at a Sydney store, allowing customers to scan items as they add them to their trolley.
  • The system utilises the Woolworths Everyday Rewards card and a touchscreen device that clips onto the trolley.
  • The high-tech trolleys aim to save shoppers time and could eventually enable customers to pay for their groceries directly at the trolley.
  • Woolworths will perform random checks to prevent theft and asserts that the technology will not impact employment, with the potential for a wider rollout if the trial is successful.
Members, how do you feel about this new technology? Are you excited to try the scan-as-you-go trolleys, or do you have any reservations about the change? Share your thoughts with us!
 
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