Discover the Shocking List of Woolworths' 40+ Rivals — Are You Shopping at Them Without Realizing?

When we think of grocery shopping in Australia, the big names that typically come to mind are Woolworths and Coles. These supermarket giants have long been considered the go-to places for our weekly shop. However, Woolworths has recently claimed that the market is 'fiercely competitive,' citing over 40 competitors vying for a slice of the grocery pie. This assertion comes amid calls for increased competition to ease the cost-of-living pressures facing many Australians.


In a surprising revelation to the Australian Competition and Consumer Commission (ACCC), Woolworths listed a diverse array of businesses as competitors, from specialist cheesecake makers to newsagents and online delivery services. But how many of these so-called rivals are truly in competition with Woolworths, and are they viable alternatives for your shopping needs?


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Woolworths has told the ACCC that the grocery sector is 'fiercely competitive,' naming over 40 competitors. Credit: Shutterstock


Let's delve into the curious case of Woolworths' extensive list of competitors and explore whether these alternatives are practical for the everyday shopper, especially for our savvy seniors who are always on the lookout for the best deals and services.


Specialty Stores vs. Supermarket Giants

Woolworths' list includes several highly specialized retailers, such as Joe’s Meat Market and Bush’s Meats, which are limited to a few locations in New South Wales. The Cheesecake Shop, known for its decadent desserts, is another unexpected name on the list. While it may be a household name with 230 franchised stores across Australia, its offerings are far from the comprehensive range found in a supermarket.

Experts like Sanjoy Paul, an associate professor at the UTS business school, argue that these specialized stores, with their limited turnover and niche products, should not be considered direct competitors to a supermarket behemoth like Woolworths. After all, a small shop selling a few vegetables or a cheesecake doesn't quite compare to the vast array of goods available at Woolworths.


Convenience Stores and Petrol Stations: A Real Alternative?

Woolworths also identifies petrol stations, newsagents, and convenience store chains as part of its competitive landscape. However, these outlets often lack the breadth of products found in a supermarket. For instance, a trip to a Nextra news agency might yield Christmas wrapping paper and stationery, but you won't find the essential groceries needed for your weekly shop.

Even the relationship between Woolworths and the Ampol/Foodary chain, where Woolworths' MetroGo stores were rebranded to Foodary, complicates the notion of competition. While you can find snacks and a limited selection of groceries at these convenience stores, the prices are often higher than at Woolworths, and the range is much narrower.


Online Shopping: The New Frontier

The rise of online shopping has introduced new players into the grocery market. Woolworths lists ready-made meal delivery services like Lite n’ Easy as competitors, despite these services not selling groceries per se. While convenient, these services cater to a different market segment and often come at a premium compared to supermarket prices.

E-commerce giants like Amazon are also cited as emerging competitors. Although Amazon's grocery range in Australia is still developing, its investment in distribution infrastructure signals a potential shift in the future of grocery shopping. However, as seen in the US, even a mature Amazon grocery business holds only a small fraction of the market.


The Reality for Shoppers Over 60

For our members over 60, the reality of grocery shopping competition is nuanced. While it's true that there are more options than ever before, the convenience and range offered by Woolworths and Coles often make them the preferred choice. Specialty stores and online services can complement the big supermarkets but are unlikely to replace them for the complete shopping experience.

As savvy shoppers, it's essential to stay informed about the options available. Whether it's supporting local butchers for quality meats, indulging in a specialty cheesecake for a special occasion, or taking advantage of online deals for non-perishable goods, there are ways to maximize value while navigating the competitive grocery landscape.


Key Takeaways
  • Woolworths, Australia's largest supermarket chain, has claimed the grocery sector is 'fiercely competitive,' listing more than 40 different competitors in its submission to the ACCC.
  • The Guardian Australia investigation questioned the viability of Woolworths' listed competitors, noting that many are specialised stores with limited accessibility, do not offer a comparable range of products, and have significantly lower turnover.
  • Woolworths' competitors range from small, highly specialised retailers to petrol stations and online delivery services; however, true competition is largely limited to the major chains, such as Coles and discount retailer Aldi.
  • While supermarkets like Woolworths and Coles claim to face competition from various retailers, including online grocery delivery, none of the named competitors offers the same extensive range, and their market share is substantially smaller compared to the dominant supermarket players.
We encourage our readers to share their experiences. Have you found any of these so-called competitors to be viable alternatives to Woolworths or Coles? Do you prefer the convenience of a one-stop-shop, or do you enjoy the hunt for specialty items and deals? Join the conversation and let us know in the comments below!
 
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I always go to spud shed.iga supervalue Coles Woolworths ALDI but I look for cheaper. Items but I find.aldie is cheaper but hasn't got everything which you have to go elsehere
 
I'm fortunate because one of my local shopping centres has Aldi, Coles & Woolworths all under the same roof.
 
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I buy most smaller items from Aldi….. then go to a Green grocers for fruit & vegies, & buy my meats from a Butchery.
And lastly, I shop in IGA to buy what I couldn’t get at the previous shops.

Yes, it’s time consuming but I don’t mind. I usually shop on a day that I have to myself. And it does save me money.
 
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I find Woolworths generally the most expensive by sometimes quite a sizeable margin, so I buy their specials, and the Coles specials, and then the bulk of my shopping at Aldi
Apart from the cost, another aspect of shopping that influences my choice of store is the checkout system. With the introduction of the self-serve option, two of my local stores did away with manned checkouts, presumably to save money by reducing staff numbers, but it has backfired on them, and they have had to reintroduce them.
Like many others, I believe that customer service is an important factor, and when I see queues of shoppers being herded like animals into a cattle race, then standing, sometimes bewildered and confused in front of a machine that is supposed to make purchasing easier, I can't see how that equates to customer service. Add to that the 'overseers' who patrol the area to ensure that no-one is stealing, and it the experience becomes robotic and humourless.
The big reward for using a manned checkout is communication, and community awareness. People talk to each other, and my personal experiences include:
meeting an old friend I hadn't seen for years,
talking with a man who was buying ice cream in hopeful anticipation of a visit by his grandchildren, and finding out he lives just a few streets away,
and, because I was buying dog food, ending up discussing the benefits and downsides to owning a pet dog in a 4-way conversation with those around me.
I hadn't initiated any of the conversations, they just casually happened, but if I had gone through the self-serve, not a word would have been exchanged with anyone.
 
Woolies is just trying to steer the ACCC away from the well documented fact that the duopoly of the big two in AU continues to grow. 2025 Woolies - $51.25mill. Coles $40.87mill. Aldi 12.44mill. Woolies and Coles together have approx. 67% of the market. UK's biggest two have approx. 43%.
 
Woolworths must think we are really stupid if shops like the cheesecake shop etc are competition, really Woolworths. Whoever thought that up is not worth the money they are being paid and it's just a distraction. Get real and more importantly get honest.
 
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I wish IGA would introduce home delivery, they have great specials and a great range of products. I like their stores with proper old-fashioned checkouts, but it is not easy for me to get them through incapacitation. I reckon they would clean up especially in our area.
 
Woolworths must think we are really stupid if shops like the cheesecake shop etc are competition, really Woolworths. Whoever thought that up is not worth the money they are being paid and it's just a distraction. Get real and more importantly get honest.
These small shops are being targeted by the big ones. Just check how many butchers, cake shops, etc have been lost. Chemists are next on the list.
 

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