Recent reports indicate that Telstra, the largest telecommunications company in Australia, has achieved a remarkable 13.1 per cent rise in their yearly profits, reaching a substantial $2.1 billion.

Notably, their mobile business experienced a 8.3 per cent growth, resulting in an income of $10.3 billion. In the 2023 fiscal year, Telstra's overall income stands at $23.2 billion.

Given these impressive financial figures, one might assume positive implications for customers. Could this potentially lead to more affordable mobile plans for Australians?

Unfortunately, no.

Australia’s largest telecommunications company reported an annual profit of $2.1bn, with a total income of $23.2bn for the 2023 financial year. Credit: Shutterstock.

At the same time, Telstra announced that their mobile postpaid plans would be increasing in line with Australia's rising cost of living.

This means that, as of July 4, most plans will have a $4 increase on their monthly payments—an added inconvenience for an overwhelming number of customers in the current economy.

So why has Telstra increased its fees?

When questioned by Guardian Australia, the Telecom giant's Chief Executive, Vicki Brady, had this to say: 'In terms of mobile pricing, if you look at the [Australian Bureau of Statistics] CPI data, you'll see that telecommunication services have gone down in real terms over the last few years, so I don't see telecommunications, pricing, contributing to inflation.'

Brady emphasised that customers now heavily rely on connectivity, leading to high demand on Telstra's mobile network, which necessitates significant investment. Because of this, the company has to carefully consider and make decisions to maintain pricing at a 'sustainable level'.

This approach ensures they continue investing in and delivering a superior customer experience.

But what of their customers?

Reportedly, the pressure of extra payments has become too much for many. According to an Australian Communications Consumer Action Network (ACCAN) survey conducted in March this year, over a quarter of all respondents said their phone and internet costs were unaffordable, with one in five actually missing payments as a result.

Brad Whitcomb, Telstra's Group Executive for Consumer and Small Business, acknowledged a decrease in customers opting for Telstra's postpaid mobile service following the announcement of price hikes.

However, this was within the company's expected outcome. Brad emphasised that this change is a temporary response to the price increase. While some customers are leaving Telstra entirely, the company successfully retains a significant portion by directing them to options like the discount brand Belong or connecting them with Telstra resellers.

Key Takeaways

• Telstra has defended its decision to increase the cost of mobile plans despite reporting a profit increase of 13.1 per cent and an annual profit of $2.1bn.
• Despite the healthy profit and considerable growth in its mobile business, Telstra has raised most mobile postpaid plans by an average of $4 a month, citing increased business costs.
• Telstra's Chief Executive, Vicki Brady, maintains that telecommunications pricing does not contribute to inflation and that the price increase was necessary to sustainably invest in maintaining and enhancing Telstra's mobile network.
• An Australian Communications Consumer Action Network survey found that 26 per cent of respondents thought their phone and internet costs were unaffordable, with one in five reporting they missed a payment because they couldn't afford it.

With this in mind, we must remember that most of us have options. If you're struggling with their fees, various resellers (such as Tangerine, MATE, and nu mobile) can assist you with lower-rate plans.

At the SDC, we always suggest shopping around to compare what's out there—regarding features, quality of service, customer service, and pricing. The bottom line is that it pays to be comfortable and informed about what you're signing up for.

We hope this article helps enlighten you so you can make the most informed decision possible for your needs! What are your thoughts? Let us know in the comments section below!

 

[Rob44]

No-one, but no-one, NEEDS a mobile phone. Who needs Telstra, once a pubicly-owned owned company after it had been divested from Australia Post?

 

[Shane/#]

Recent reports indicate that Telstra, the largest telecommunications company in Australia, has achieved a remarkable 13.1 per cent rise in their yearly profits, reaching a substantial $2.1 billion.

Notably, their mobile business experienced a 8.3 per cent growth, resulting in an income of $10.3 billion. In the 2023 fiscal year, Telstra's overall income stands at $23.2 billion.

Given these impressive financial figures, one might assume positive implications for customers. Could this potentially lead to more affordable mobile plans for Australians?

Unfortunately, no.

View attachment 27719

Australia’s largest telecommunications company reported an annual profit of $2.1bn, with a total income of $23.2bn for the 2023 financial year. Credit: Shutterstock.

At the same time, Telstra announced that their mobile postpaid plans would be increasing in line with Australia's rising cost of living.

This means that, as of July 4, most plans will have a $4 increase on their monthly payments—an added inconvenience for an overwhelming number of customers in the current economy.

So why has Telstra increased its fees?

When questioned by Guardian Australia, the Telecom giant's Chief Executive, Vicki Brady, had this to say: 'In terms of mobile pricing, if you look at the [Australian Bureau of Statistics] CPI data, you'll see that telecommunication services have gone down in real terms over the last few years, so I don't see telecommunications, pricing, contributing to inflation.'

Brady emphasised that customers now heavily rely on connectivity, leading to high demand on Telstra's mobile network, which necessitates significant investment. Because of this, the company has to carefully consider and make decisions to maintain pricing at a 'sustainable level'.

This approach ensures they continue investing in and delivering a superior customer experience.

But what of their customers?

Reportedly, the pressure of extra payments has become too much for many. According to an Australian Communications Consumer Action Network (ACCAN) survey conducted in March this year, over a quarter of all respondents said their phone and internet costs were unaffordable, with one in five actually missing payments as a result.

Brad Whitcomb, Telstra's Group Executive for Consumer and Small Business, acknowledged a decrease in customers opting for Telstra's postpaid mobile service following the announcement of price hikes.

However, this was within the company's expected outcome. Brad emphasised that this change is a temporary response to the price increase. While some customers are leaving Telstra entirely, the company successfully retains a significant portion by directing them to options like the discount brand Belong or connecting them with Telstra resellers.

Key Takeaways

• Telstra has defended its decision to increase the cost of mobile plans despite reporting a profit increase of 13.1 per cent and an annual profit of $2.1bn.
• Despite the healthy profit and considerable growth in its mobile business, Telstra has raised most mobile postpaid plans by an average of $4 a month, citing increased business costs.
• Telstra's Chief Executive, Vicki Brady, maintains that telecommunications pricing does not contribute to inflation and that the price increase was necessary to sustainably invest in maintaining and enhancing Telstra's mobile network.
• An Australian Communications Consumer Action Network survey found that 26 per cent of respondents thought their phone and internet costs were unaffordable, with one in five reporting they missed a payment because they couldn't afford it.

With this in mind, we must remember that most of us have options. If you're struggling with their fees, various resellers (such as Tangerine, MATE, and nu mobile) can assist you with lower-rate plans.

At the SDC, we always suggest shopping around to compare what's out there—regarding features, quality of service, customer service, and pricing. The bottom line is that it pays to be comfortable and informed about what you're signing up for.

We hope this article helps enlighten you so you can make the most informed decision possible for your needs! What are your thoughts? Let us know in the comments section below!

Telstra we make a profit we need more so let’s up the price bloody parasites money arse licking scum

 

[Presley1]

Recent reports indicate that Telstra, the largest telecommunications company in Australia, has achieved a remarkable 13.1 per cent rise in their yearly profits, reaching a substantial $2.1 billion.

Notably, their mobile business experienced a 8.3 per cent growth, resulting in an income of $10.3 billion. In the 2023 fiscal year, Telstra's overall income stands at $23.2 billion.

Given these impressive financial figures, one might assume positive implications for customers. Could this potentially lead to more affordable mobile plans for Australians?

Unfortunately, no.

View attachment 27719

Australia’s largest telecommunications company reported an annual profit of $2.1bn, with a total income of $23.2bn for the 2023 financial year. Credit: Shutterstock.

At the same time, Telstra announced that their mobile postpaid plans would be increasing in line with Australia's rising cost of living.

This means that, as of July 4, most plans will have a $4 increase on their monthly payments—an added inconvenience for an overwhelming number of customers in the current economy.

So why has Telstra increased its fees?

When questioned by Guardian Australia, the Telecom giant's Chief Executive, Vicki Brady, had this to say: 'In terms of mobile pricing, if you look at the [Australian Bureau of Statistics] CPI data, you'll see that telecommunication services have gone down in real terms over the last few years, so I don't see telecommunications, pricing, contributing to inflation.'

Brady emphasised that customers now heavily rely on connectivity, leading to high demand on Telstra's mobile network, which necessitates significant investment. Because of this, the company has to carefully consider and make decisions to maintain pricing at a 'sustainable level'.

This approach ensures they continue investing in and delivering a superior customer experience.

But what of their customers?

Reportedly, the pressure of extra payments has become too much for many. According to an Australian Communications Consumer Action Network (ACCAN) survey conducted in March this year, over a quarter of all respondents said their phone and internet costs were unaffordable, with one in five actually missing payments as a result.

Brad Whitcomb, Telstra's Group Executive for Consumer and Small Business, acknowledged a decrease in customers opting for Telstra's postpaid mobile service following the announcement of price hikes.

However, this was within the company's expected outcome. Brad emphasised that this change is a temporary response to the price increase. While some customers are leaving Telstra entirely, the company successfully retains a significant portion by directing them to options like the discount brand Belong or connecting them with Telstra resellers.

Key Takeaways

• Telstra has defended its decision to increase the cost of mobile plans despite reporting a profit increase of 13.1 per cent and an annual profit of $2.1bn.
• Despite the healthy profit and considerable growth in its mobile business, Telstra has raised most mobile postpaid plans by an average of $4 a month, citing increased business costs.
• Telstra's Chief Executive, Vicki Brady, maintains that telecommunications pricing does not contribute to inflation and that the price increase was necessary to sustainably invest in maintaining and enhancing Telstra's mobile network.
• An Australian Communications Consumer Action Network survey found that 26 per cent of respondents thought their phone and internet costs were unaffordable, with one in five reporting they missed a payment because they couldn't afford it.

With this in mind, we must remember that most of us have options. If you're struggling with their fees, various resellers (such as Tangerine, MATE, and nu mobile) can assist you with lower-rate plans.

At the SDC, we always suggest shopping around to compare what's out there—regarding features, quality of service, customer service, and pricing. The bottom line is that it pays to be comfortable and informed about what you're signing up for.

We hope this article helps enlighten you so you can make the most informed decision possible for your needs! What are your thoughts? Let us know in the comments section below!

The last two top-ups I have made have been thirty five dollars there is no thirty dollar top ups anymore presley1

 

[Trudi]

I don't really care. Telstra is still the best service provider in Australia and, unlike Singapore owned Optus, a wholly Australian owned company!

I have been with other providers in the past and always come back to Telstra.

 

[tomtom]

We have been with Telstra for over 50 years - they increased our mobile plan - out of this world - we complained, we are both SENIOR citizens - they offered a ridiculous monthly rate - We have now gone to " Telechoice " far better than the companies suggested by Telstra. The back up service is second to none and they speak and understand English !!!!! We are so sorry that Telstra have become money hungry - also, what happened to their advice that they would be transferring their call centre to Australia?

 

[maggiej]

I rarely use my mobile and only have two other people who know my number. My sister and Telstra. The fees went up in July by $5 for six months so I call it my insurance when I am out driving on my own. I am elderly and do not want to be at everyones beck and call. Only got a mobile after a relative had a serious accident and I realised I should get one.

 

[MariaG]

I have never been a Telstra customer, and never will.
As far as mobiles go, I have pre-paid on a 365 day plan with a set rate of $179. I am a basic user and don't need fancy pantsy stuff. Just make calls, google information, send and receive SMS stuff and that's pretty much it.
Telstra can keep their over priced packages and stick them where they fit the best.

 

[Luckyus]

Recent reports indicate that Telstra, the largest telecommunications company in Australia, has achieved a remarkable 13.1 per cent rise in their yearly profits, reaching a substantial $2.1 billion.

Notably, their mobile business experienced a 8.3 per cent growth, resulting in an income of $10.3 billion. In the 2023 fiscal year, Telstra's overall income stands at $23.2 billion.

Given these impressive financial figures, one might assume positive implications for customers. Could this potentially lead to more affordable mobile plans for Australians?

Unfortunately, no.

View attachment 27719

Australia’s largest telecommunications company reported an annual profit of $2.1bn, with a total income of $23.2bn for the 2023 financial year. Credit: Shutterstock.

At the same time, Telstra announced that their mobile postpaid plans would be increasing in line with Australia's rising cost of living.

This means that, as of July 4, most plans will have a $4 increase on their monthly payments—an added inconvenience for an overwhelming number of customers in the current economy.

So why has Telstra increased its fees?

When questioned by Guardian Australia, the Telecom giant's Chief Executive, Vicki Brady, had this to say: 'In terms of mobile pricing, if you look at the [Australian Bureau of Statistics] CPI data, you'll see that telecommunication services have gone down in real terms over the last few years, so I don't see telecommunications, pricing, contributing to inflation.'

Brady emphasised that customers now heavily rely on connectivity, leading to high demand on Telstra's mobile network, which necessitates significant investment. Because of this, the company has to carefully consider and make decisions to maintain pricing at a 'sustainable level'.

This approach ensures they continue investing in and delivering a superior customer experience.

But what of their customers?

Reportedly, the pressure of extra payments has become too much for many. According to an Australian Communications Consumer Action Network (ACCAN) survey conducted in March this year, over a quarter of all respondents said their phone and internet costs were unaffordable, with one in five actually missing payments as a result.

Brad Whitcomb, Telstra's Group Executive for Consumer and Small Business, acknowledged a decrease in customers opting for Telstra's postpaid mobile service following the announcement of price hikes.

However, this was within the company's expected outcome. Brad emphasised that this change is a temporary response to the price increase. While some customers are leaving Telstra entirely, the company successfully retains a significant portion by directing them to options like the discount brand Belong or connecting them with Telstra resellers.

Key Takeaways

• Telstra has defended its decision to increase the cost of mobile plans despite reporting a profit increase of 13.1 per cent and an annual profit of $2.1bn.
• Despite the healthy profit and considerable growth in its mobile business, Telstra has raised most mobile postpaid plans by an average of $4 a month, citing increased business costs.
• Telstra's Chief Executive, Vicki Brady, maintains that telecommunications pricing does not contribute to inflation and that the price increase was necessary to sustainably invest in maintaining and enhancing Telstra's mobile network.
• An Australian Communications Consumer Action Network survey found that 26 per cent of respondents thought their phone and internet costs were unaffordable, with one in five reporting they missed a payment because they couldn't afford it.

With this in mind, we must remember that most of us have options. If you're struggling with their fees, various resellers (such as Tangerine, MATE, and nu mobile) can assist you with lower-rate plans.

At the SDC, we always suggest shopping around to compare what's out there—regarding features, quality of service, customer service, and pricing. The bottom line is that it pays to be comfortable and informed about what you're signing up for.

We hope this article helps enlighten you so you can make the most informed decision possible for your needs! What are your thoughts? Let us know in the comments section below!

Despite a staggering $2.1bn profit, why is Telstra still increasing your mobile fees? Quite possibly Corporate Greed is the most telling and truthful answer​

 

[Loubeauxarts]

I am on a 90 day prepaid plan with Catch Connect. $29 every 90 days with 20 GB of data and national calls and texts. Been with them for 2.5 years now without a problem

 

[MHM]

Recent reports indicate that Telstra, the largest telecommunications company in Australia, has achieved a remarkable 13.1 per cent rise in their yearly profits, reaching a substantial $2.1 billion.

Notably, their mobile business experienced a 8.3 per cent growth, resulting in an income of $10.3 billion. In the 2023 fiscal year, Telstra's overall income stands at $23.2 billion.

Given these impressive financial figures, one might assume positive implications for customers. Could this potentially lead to more affordable mobile plans for Australians?

Unfortunately, no.

View attachment 27719

Australia’s largest telecommunications company reported an annual profit of $2.1bn, with a total income of $23.2bn for the 2023 financial year. Credit: Shutterstock.

At the same time, Telstra announced that their mobile postpaid plans would be increasing in line with Australia's rising cost of living.

This means that, as of July 4, most plans will have a $4 increase on their monthly payments—an added inconvenience for an overwhelming number of customers in the current economy.

So why has Telstra increased its fees?

When questioned by Guardian Australia, the Telecom giant's Chief Executive, Vicki Brady, had this to say: 'In terms of mobile pricing, if you look at the [Australian Bureau of Statistics] CPI data, you'll see that telecommunication services have gone down in real terms over the last few years, so I don't see telecommunications, pricing, contributing to inflation.'

Brady emphasised that customers now heavily rely on connectivity, leading to high demand on Telstra's mobile network, which necessitates significant investment. Because of this, the company has to carefully consider and make decisions to maintain pricing at a 'sustainable level'.

This approach ensures they continue investing in and delivering a superior customer experience.

But what of their customers?

Reportedly, the pressure of extra payments has become too much for many. According to an Australian Communications Consumer Action Network (ACCAN) survey conducted in March this year, over a quarter of all respondents said their phone and internet costs were unaffordable, with one in five actually missing payments as a result.

Brad Whitcomb, Telstra's Group Executive for Consumer and Small Business, acknowledged a decrease in customers opting for Telstra's postpaid mobile service following the announcement of price hikes.

However, this was within the company's expected outcome. Brad emphasised that this change is a temporary response to the price increase. While some customers are leaving Telstra entirely, the company successfully retains a significant portion by directing them to options like the discount brand Belong or connecting them with Telstra resellers.

Key Takeaways

• Telstra has defended its decision to increase the cost of mobile plans despite reporting a profit increase of 13.1 per cent and an annual profit of $2.1bn.
• Despite the healthy profit and considerable growth in its mobile business, Telstra has raised most mobile postpaid plans by an average of $4 a month, citing increased business costs.
• Telstra's Chief Executive, Vicki Brady, maintains that telecommunications pricing does not contribute to inflation and that the price increase was necessary to sustainably invest in maintaining and enhancing Telstra's mobile network.
• An Australian Communications Consumer Action Network survey found that 26 per cent of respondents thought their phone and internet costs were unaffordable, with one in five reporting they missed a payment because they couldn't afford it.

With this in mind, we must remember that most of us have options. If you're struggling with their fees, various resellers (such as Tangerine, MATE, and nu mobile) can assist you with lower-rate plans.

At the SDC, we always suggest shopping around to compare what's out there—regarding features, quality of service, customer service, and pricing. The bottom line is that it pays to be comfortable and informed about what you're signing up for.

We hope this article helps enlighten you so you can make the most informed decision possible for your needs! What are your thoughts? Let us know in the comments section below!

Is the "yearly profit" gross profit or net profit. I notice that whenever reports of this nature appear in the media, no one bothers to state the difference. There is indeed a big difference when calculating profit as an element of net income and that of gross receipts. Get the facts first, then burst into print, if you will.

 

[michaelkfra1]

I

Recent reports indicate that Telstra, the largest telecommunications company in Australia, has achieved a remarkable 13.1 per cent rise in their yearly profits, reaching a substantial $2.1 billion.

Notably, their mobile business experienced a 8.3 per cent growth, resulting in an income of $10.3 billion. In the 2023 fiscal year, Telstra's overall income stands at $23.2 billion.

Given these impressive financial figures, one might assume positive implications for customers. Could this potentially lead to more affordable mobile plans for Australians?

Unfortunately, no.

View attachment 27719

Australia’s largest telecommunications company reported an annual profit of $2.1bn, with a total income of $23.2bn for the 2023 financial year. Credit: Shutterstock.

At the same time, Telstra announced that their mobile postpaid plans would be increasing in line with Australia's rising cost of living.

This means that, as of July 4, most plans will have a $4 increase on their monthly payments—an added inconvenience for an overwhelming number of customers in the current economy.

So why has Telstra increased its fees?

When questioned by Guardian Australia, the Telecom giant's Chief Executive, Vicki Brady, had this to say: 'In terms of mobile pricing, if you look at the [Australian Bureau of Statistics] CPI data, you'll see that telecommunication services have gone down in real terms over the last few years, so I don't see telecommunications, pricing, contributing to inflation.'

Brady emphasised that customers now heavily rely on connectivity, leading to high demand on Telstra's mobile network, which necessitates significant investment. Because of this, the company has to carefully consider and make decisions to maintain pricing at a 'sustainable level'.

This approach ensures they continue investing in and delivering a superior customer experience.

But what of their customers?

Reportedly, the pressure of extra payments has become too much for many. According to an Australian Communications Consumer Action Network (ACCAN) survey conducted in March this year, over a quarter of all respondents said their phone and internet costs were unaffordable, with one in five actually missing payments as a result.

Brad Whitcomb, Telstra's Group Executive for Consumer and Small Business, acknowledged a decrease in customers opting for Telstra's postpaid mobile service following the announcement of price hikes.

However, this was within the company's expected outcome. Brad emphasised that this change is a temporary response to the price increase. While some customers are leaving Telstra entirely, the company successfully retains a significant portion by directing them to options like the discount brand Belong or connecting them with Telstra resellers.

Key Takeaways

• Telstra has defended its decision to increase the cost of mobile plans despite reporting a profit increase of 13.1 per cent and an annual profit of $2.1bn.
• Despite the healthy profit and considerable growth in its mobile business, Telstra has raised most mobile postpaid plans by an average of $4 a month, citing increased business costs.
• Telstra's Chief Executive, Vicki Brady, maintains that telecommunications pricing does not contribute to inflation and that the price increase was necessary to sustainably invest in maintaining and enhancing Telstra's mobile network.
• An Australian Communications Consumer Action Network survey found that 26 per cent of respondents thought their phone and internet costs were unaffordable, with one in five reporting they missed a payment because they couldn't afford it.

With this in mind, we must remember that most of us have options. If you're struggling with their fees, various resellers (such as Tangerine, MATE, and nu mobile) can assist you with lower-rate plans.

At the SDC, we always suggest shopping around to compare what's out there—regarding features, quality of service, customer service, and pricing. The bottom line is that it pays to be comfortable and informed about what you're signing up for.

We hope this article helps enlighten you so you can make the most informed decision possible for your needs! What are your thoughts? Let us know in the comments section below!

I worked for Telstra for years and had a Telstra service. But this year I looked at what I was getting for my $90 per month - firstly there was a sneaky charge for overseas phone calls - which I don't need because I have no one to call overseas. Secondly, I had about 200 Gb in rolled-over Data allowance. Now I am on a $139 per year Aldi plan and enjoying not having to worry about phone bills for 12 months.

 

[kathrync888]

Recent reports indicate that Telstra, the largest telecommunications company in Australia, has achieved a remarkable 13.1 per cent rise in their yearly profits, reaching a substantial $2.1 billion.

Notably, their mobile business experienced a 8.3 per cent growth, resulting in an income of $10.3 billion. In the 2023 fiscal year, Telstra's overall income stands at $23.2 billion.

Given these impressive financial figures, one might assume positive implications for customers. Could this potentially lead to more affordable mobile plans for Australians?

Unfortunately, no.

View attachment 27719

Australia’s largest telecommunications company reported an annual profit of $2.1bn, with a total income of $23.2bn for the 2023 financial year. Credit: Shutterstock.

At the same time, Telstra announced that their mobile postpaid plans would be increasing in line with Australia's rising cost of living.

This means that, as of July 4, most plans will have a $4 increase on their monthly payments—an added inconvenience for an overwhelming number of customers in the current economy.

So why has Telstra increased its fees?

When questioned by Guardian Australia, the Telecom giant's Chief Executive, Vicki Brady, had this to say: 'In terms of mobile pricing, if you look at the [Australian Bureau of Statistics] CPI data, you'll see that telecommunication services have gone down in real terms over the last few years, so I don't see telecommunications, pricing, contributing to inflation.'

Brady emphasised that customers now heavily rely on connectivity, leading to high demand on Telstra's mobile network, which necessitates significant investment. Because of this, the company has to carefully consider and make decisions to maintain pricing at a 'sustainable level'.

This approach ensures they continue investing in and delivering a superior customer experience.

But what of their customers?

Reportedly, the pressure of extra payments has become too much for many. According to an Australian Communications Consumer Action Network (ACCAN) survey conducted in March this year, over a quarter of all respondents said their phone and internet costs were unaffordable, with one in five actually missing payments as a result.

Brad Whitcomb, Telstra's Group Executive for Consumer and Small Business, acknowledged a decrease in customers opting for Telstra's postpaid mobile service following the announcement of price hikes.

However, this was within the company's expected outcome. Brad emphasised that this change is a temporary response to the price increase. While some customers are leaving Telstra entirely, the company successfully retains a significant portion by directing them to options like the discount brand Belong or connecting them with Telstra resellers.

Key Takeaways

• Telstra has defended its decision to increase the cost of mobile plans despite reporting a profit increase of 13.1 per cent and an annual profit of $2.1bn.
• Despite the healthy profit and considerable growth in its mobile business, Telstra has raised most mobile postpaid plans by an average of $4 a month, citing increased business costs.
• Telstra's Chief Executive, Vicki Brady, maintains that telecommunications pricing does not contribute to inflation and that the price increase was necessary to sustainably invest in maintaining and enhancing Telstra's mobile network.
• An Australian Communications Consumer Action Network survey found that 26 per cent of respondents thought their phone and internet costs were unaffordable, with one in five reporting they missed a payment because they couldn't afford it.

With this in mind, we must remember that most of us have options. If you're struggling with their fees, various resellers (such as Tangerine, MATE, and nu mobile) can assist you with lower-rate plans.

At the SDC, we always suggest shopping around to compare what's out there—regarding features, quality of service, customer service, and pricing. The bottom line is that it pays to be comfortable and informed about what you're signing up for.

We hope this article helps enlighten you so you can make the most informed decision possible for your needs! What are your thoughts? Let us know in the comments section below!

If they give you an extra 10 gigibites everytime they increase that would be ok

 

[kathrync888]

If they increase by 20 gigibites with the increase that would help

 

[wiskers50]

I am with Boost Mobile.They are great