In an era where digital banking has become a norm, imagine the frustration of not being able to access your own money due to a system outage.

This was the reality for thousands of Westpac and St George Bank customers who found themselves locked out of their online banking services for several hours.

On a Monday morning, more than 2600 people reported Westpac's service as down, according to DownDetector.

Customers were met with a blank screen when opening the app, and others were unable to log into their online banking.

Westpac and St George Bank customers were reportedly unable to access their online banking services for several hours. Image source: Westpac (left), Facebook/St.George Bank (right).

'Your system is down again. Not just the app. Christmas week, and we can't get our money. I'm done,' one customer vented online.

Another echoed the sentiment, saying, 'It's down again. Merry Christmas from Westpac.'

St George Bank customers were not spared either, with hundreds reporting similar issues.

The banks were aware of the outage, as they posted updates on their social media platforms stating: 'We’re aware that customers are experiencing intermittent issues… Our teams are working to fix the issue.'

You can read Westpac’s statement below:

Source: X/@Westpac.​

'We're sorry for the inconvenience and will continue to share updates here,' the banks said.

You can also read St George Bank’s statement below:

Source: X/@StGeorgeBank.​

By 2.40 pm, the banks confirmed their services were back up and running again.

'Our online, mobile and telephone banking services are working as usual for customers,' they announced on social media.

'We're sorry for the disruption, and thank you for your patience during this time.'

These outages come after Natalie Barr expressed her concerns about Australia’s move towards a cashless society.

Barr cited the Optus outage in November, which left millions of Australians without phone and internet connectivity.

This resulted in many small businesses being unable to accept payments as they relied on EFTPOS linked to the telco.

While such outages are not uncommon, with Telstra experiencing a similar issue in May and Westpac Bank going offline just last week, they cause issues in the everyday lives of their customers.

These incidents also highlight the vulnerabilities of a digital-only economy. If there is no circulating cash, a simple network disruption could have far-reaching consequences.

You can read more about this here.

Key Takeaways

• Westpac and St George Bank experienced an outage affecting their online banking, mobile app, and phone banking services.
• Customers reported issues such as being greeted with a blank screen and being unable to log in to their accounts.
• Over 2600 people reported the Westpac outage on DownDetector, indicating widespread disruption.
• The banks resolved the issue by the afternoon and apologised for the inconvenience caused to their customers.

Have you ever been affected by a banking outage? How did you manage the situation? Share your experiences in the comments below.

 

[gbaerken]

And they want to go totally digital, no cash! Take note people.

 

[MariaG]

And they want to go totally digital, no cash! Take note people.

Took the words right out of my mouth.
The more that goes digital, the more frequent the down times will become.

 

[Auswallaby]

It's about time the Banks paid customers for the inconveniences that it causes.

 

[kevinwoodtufftyke52@gmail]

In an era where digital banking has become a norm, imagine the frustration of not being able to access your own money due to a system outage.

This was the reality for thousands of Westpac and St George Bank customers who found themselves locked out of their online banking services for several hours.

On a Monday morning, more than 2600 people reported Westpac's service as down, according to DownDetector.

Customers were met with a blank screen when opening the app, and others were unable to log into their online banking.

View attachment 37900

Westpac and St George Bank customers were reportedly unable to access their online banking services for several hours. Image source: Westpac (left), Facebook/St.George Bank (right).

'Your system is down again. Not just the app. Christmas week, and we can't get our money. I'm done,' one customer vented online.

Another echoed the sentiment, saying, 'It's down again. Merry Christmas from Westpac.'

St George Bank customers were not spared either, with hundreds reporting similar issues.

The banks were aware of the outage, as they posted updates on their social media platforms stating: 'We’re aware that customers are experiencing intermittent issues… Our teams are working to fix the issue.'

You can read Westpac’s statement below:

Source: X/@Westpac.​

'We're sorry for the inconvenience and will continue to share updates here,' the banks said.

You can also read St George Bank’s statement below:

Source: X/@StGeorgeBank.​

By 2.40 pm, the banks confirmed their services were back up and running again.

'Our online, mobile and telephone banking services are working as usual for customers,' they announced on social media.

'We're sorry for the disruption, and thank you for your patience during this time.'

These outages come after Natalie Barr expressed her concerns about Australia’s move towards a cashless society.

Barr cited the Optus outage in November, which left millions of Australians without phone and internet connectivity.

This resulted in many small businesses being unable to accept payments as they relied on EFTPOS linked to the telco.

While such outages are not uncommon, with Telstra experiencing a similar issue in May and Westpac Bank going offline just last week, they cause issues in the everyday lives of their customers.

These incidents also highlight the vulnerabilities of a digital-only economy. If there is no circulating cash, a simple network disruption could have far-reaching consequences.

You can read more about this here.

Key Takeaways

• Westpac and St George Bank experienced an outage affecting their online banking, mobile app, and phone banking services.
• Customers reported issues such as being greeted with a blank screen and being unable to log in to their accounts.
• Over 2600 people reported the Westpac outage on DownDetector, indicating widespread disruption.
• The banks resolved the issue by the afternoon and apologised for the inconvenience caused to their customers.

Have you ever been affected by a banking outage? How did you manage the situation? Share your experiences in the comments below.

Cash is king!

 

[Veggiepatch]

"We sincerely apologise for any inconvenience caused to our valued customers".

Nek minnit....

"We will be incorporating new fees to enable our valued customers to have a better online banking experience".

My arse!

 

[Cyberchook]

It's about time the Banks paid customers for the inconveniences that it causes.

Haha hah hah HAH

 

[Veggiepatch]

It's about time the Banks paid customers for the inconveniences that it causes.

"One way ticket to witness the freezing over of Hell". That will occur before ANY compensation from the banks.

 

[IAN3005]

CBA better watch their step......I will go berserk if they have an outage, they are all too quick to slap on an overdraw of $15.00.

 

[Luckyus]

In an era where digital banking has become a norm, imagine the frustration of not being able to access your own money due to a system outage.

This was the reality for thousands of Westpac and St George Bank customers who found themselves locked out of their online banking services for several hours.

On a Monday morning, more than 2600 people reported Westpac's service as down, according to DownDetector.

Customers were met with a blank screen when opening the app, and others were unable to log into their online banking.

View attachment 37900

Westpac and St George Bank customers were reportedly unable to access their online banking services for several hours. Image source: Westpac (left), Facebook/St.George Bank (right).

'Your system is down again. Not just the app. Christmas week, and we can't get our money. I'm done,' one customer vented online.

Another echoed the sentiment, saying, 'It's down again. Merry Christmas from Westpac.'

St George Bank customers were not spared either, with hundreds reporting similar issues.

The banks were aware of the outage, as they posted updates on their social media platforms stating: 'We’re aware that customers are experiencing intermittent issues… Our teams are working to fix the issue.'

You can read Westpac’s statement below:

Source: X/@Westpac.​

'We're sorry for the inconvenience and will continue to share updates here,' the banks said.

You can also read St George Bank’s statement below:

Source: X/@StGeorgeBank.​

By 2.40 pm, the banks confirmed their services were back up and running again.

'Our online, mobile and telephone banking services are working as usual for customers,' they announced on social media.

'We're sorry for the disruption, and thank you for your patience during this time.'

These outages come after Natalie Barr expressed her concerns about Australia’s move towards a cashless society.

Barr cited the Optus outage in November, which left millions of Australians without phone and internet connectivity.

This resulted in many small businesses being unable to accept payments as they relied on EFTPOS linked to the telco.

While such outages are not uncommon, with Telstra experiencing a similar issue in May and Westpac Bank going offline just last week, they cause issues in the everyday lives of their customers.

These incidents also highlight the vulnerabilities of a digital-only economy. If there is no circulating cash, a simple network disruption could have far-reaching consequences.

You can read more about this here.

Key Takeaways

• Westpac and St George Bank experienced an outage affecting their online banking, mobile app, and phone banking services.
• Customers reported issues such as being greeted with a blank screen and being unable to log in to their accounts.
• Over 2600 people reported the Westpac outage on DownDetector, indicating widespread disruption.
• The banks resolved the issue by the afternoon and apologised for the inconvenience caused to their customers.

Have you ever been affected by a banking outage? How did you manage the situation? Share your experiences in the comments below.

CASH IS KING, NO TO DIGITAL CURRENCY, GIVE ALBO, THE ELBOW.

 

[Penny4]

The poor people with the north Qld floods would need cash due to everything flooding.
Let's hope they have some too.

 

[Kelpie]

In an era where digital banking has become a norm, imagine the frustration of not being able to access your own money due to a system outage.

This was the reality for thousands of Westpac and St George Bank customers who found themselves locked out of their online banking services for several hours.

On a Monday morning, more than 2600 people reported Westpac's service as down, according to DownDetector.

Customers were met with a blank screen when opening the app, and others were unable to log into their online banking.

View attachment 37900

Westpac and St George Bank customers were reportedly unable to access their online banking services for several hours. Image source: Westpac (left), Facebook/St.George Bank (right).

'Your system is down again. Not just the app. Christmas week, and we can't get our money. I'm done,' one customer vented online.

Another echoed the sentiment, saying, 'It's down again. Merry Christmas from Westpac.'

St George Bank customers were not spared either, with hundreds reporting similar issues.

The banks were aware of the outage, as they posted updates on their social media platforms stating: 'We’re aware that customers are experiencing intermittent issues… Our teams are working to fix the issue.'

You can read Westpac’s statement below:

Source: X/@Westpac.​

'We're sorry for the inconvenience and will continue to share updates here,' the banks said.

You can also read St George Bank’s statement below:

Source: X/@StGeorgeBank.​

By 2.40 pm, the banks confirmed their services were back up and running again.

'Our online, mobile and telephone banking services are working as usual for customers,' they announced on social media.

'We're sorry for the disruption, and thank you for your patience during this time.'

These outages come after Natalie Barr expressed her concerns about Australia’s move towards a cashless society.

Barr cited the Optus outage in November, which left millions of Australians without phone and internet connectivity.

This resulted in many small businesses being unable to accept payments as they relied on EFTPOS linked to the telco.

While such outages are not uncommon, with Telstra experiencing a similar issue in May and Westpac Bank going offline just last week, they cause issues in the everyday lives of their customers.

These incidents also highlight the vulnerabilities of a digital-only economy. If there is no circulating cash, a simple network disruption could have far-reaching consequences.

You can read more about this here.

Key Takeaways

• Westpac and St George Bank experienced an outage affecting their online banking, mobile app, and phone banking services.
• Customers reported issues such as being greeted with a blank screen and being unable to log in to their accounts.
• Over 2600 people reported the Westpac outage on DownDetector, indicating widespread disruption.
• The banks resolved the issue by the afternoon and apologised for the inconvenience caused to their customers.

Have you ever been affected by a banking outage? How did you manage the situation? Share your experiences in the comments below.

It has become an ongoing event and the Banks couldn't give a hoot about what these issues can cause to their customers, let alone the headaches. Yep full power ahead with the digital banking regardless.
Perhaps when these things happens Banks should be made to pay enormous fines and see if they will change their attitude a little. But I will now let you into something. I used to be (NOTE USED TO BE) a fair size shareholders of Westpac (Close to 30,000 shares) but when I found out they went woke and even made it clear they will not lend any money to mining companies thus making me believe that they couldn't care less about their shareholders but only listen to a few greenies. I sold them all out and bought into other shares who have returned much more than what Westpac was paying me.
And now I am starting to do the same with my CBA Bank shares which I held since the Float.

 

[Kelpie]

And they want to go totally digital, no cash! Take note people.

They couldn't care less about me and you and poor Joe and Jack down the track.

 

[Kelpie]

CASH IS KING, NO TO DIGITAL CURRENCY, GIVE ALBO, THE ELBOW.

I would like to give him more than the elbow, if you know what I mean.

 

[gollywog]

This is becoming more and more common, all the more reason to keep CASH!!!

We should all, have the choice to use cash and/or digital!

I'm a CASH kinda gal

 

[Mina vriesekolk]

We had a severe Supercell last Friday night with no warning whatsoever, as it was passing way south of us . Severe storms , hail and 76 mm of rain within the hour . Lost power for 2 days , booked in months before at a restaurant for Sunday lunch as it was our 50th wedding anniversary. We had no internet and managed to see if the restaurant was still open and according to the website it was . When we arrived there was a sign as they were closed and I could see 3 generators running . So we found a little café down the road which was open and we enjoyed a meal there . Had to pay cash as they had no internet and no phone coverage. Our internet came back on last night . We had water pouring into the garage door at the back as the rain was so severe and came in right on top over the panels. We kept mopping and cleaning up in the dark with a little lantern from our camping gear . One lucky thing , I just made us a cup of fresh coffee.Cooking on gas is a good thing when that kind of weather happens. Next few days cleaning up the front and the backyard . The highway closed as well , due to flooding and trees over the road . What’s next , Summer has just started , we were suppose to have a very dry Summer . This year I did not hear from the long weather forecaster Hayden Walker , his prediction is usually very good , hope he is still around .

 

[Kelpie]

We had a severe Supercell last Friday night with no warning whatsoever, as it was passing way south of us . Severe storms , hail and 76 mm of rain within the hour . Lost power for 2 days , booked in months before at a restaurant for Sunday lunch as it was our 50th wedding anniversary. We had no internet and managed to see if the restaurant was still open and according to the website it was . When we arrived there was a sign as they were closed and I could see 3 generators running . So we found a little café down the road which was open and we enjoyed a meal there . Had to pay cash as they had no internet and no phone coverage. Our internet came back on last night . We had water pouring into the garage door at the back as the rain was so severe and came in right on top over the panels. We kept mopping and cleaning up in the dark with a little lantern from our camping gear . One lucky thing , I just made us a cup of fresh coffee.Cooking on gas is a good thing when that kind of weather happens. Next few days cleaning up the front and the backyard . The highway closed as well , due to flooding and trees over the road . What’s next , Summer has just started , we were suppose to have a very dry Summer . This year I did not hear from the long weather forecaster Hayden Walker , his prediction is usually very good , hope he is still around .

I feel for you. But just as well you had cash. If you had no cash it would have totally ruined your night and the Anniversary.

 

[Sheenagh]

I have had a gut full - points to note:
This country cannot protect our data from severe threats and destruction.
And why - too much money has being spent on overseas trips.
This country cannot provide us with a secure environment to protect our cash.
And why - too much money being spent on feeding their faces.
This country will never be able to support the electricity it needs to keep us all warm/cool/protected.
And why - too much money being spent on their allowances(not wages, just allowances alone)

This country is run by those who have ALL lost touch with reality.
Answer: we have nothing but idiots and dictators telling us how its all going to be without any concern for even their next door neighbour.

Not enough money being spent on technology, let alone a defence force/police force/hospital service but apparently thats all okay so long as we keep issuing foreign aide to countries that in some instances have their own space program - OMG, their residents are barely able to feed themselves but..................oh, this is making me sick.

 

[Kelpie]

I have had a gut full - points to note:
This country cannot protect our data from severe threats and destruction.
And why - too much money has being spent on overseas trips.
This country cannot provide us with a secure environment to protect our cash.
And why - too much money being spent on feeding their faces.
This country will never be able to support the electricity it needs to keep us all warm/cool/protected.
And why - too much money being spent on their allowances(not wages, just allowances alone)

This country is run by those who have ALL lost touch with reality.
Answer: we have nothing but idiots and dictators telling us how its all going to be without any concern for even their next door neighbour.

Not enough money being spent on technology, let alone a defence force/police force/hospital service but apparently thats all okay so long as we keep issuing foreign aide to countries that in some instances have their own space program - OMG, their residents are barely able to feed themselves but..................oh, this is making me sick.

It happen that I do feel for you and for all of what you have said. I have been saying the same thing for a very long time but I have been like a lone wolf.
This Countrty, unfortunately, is run by the Banks because what they want they alwasy get and the United Nations which want to destroy REAL DEMOCRACIES not the funny ones and where they only want a One World Parliament and control where "for some Elies ones" they will be feeding their faces even more than what they get now.
And what do Polticians who helps the Banks get in return.? Well a Board seat paying around the $1 million dollars a year will be awaiting for them even though they have no Banking experience at all.
SAD BUT TRUE

 

[Mina vriesekolk]

I have had a gut full - points to note:
This country cannot protect our data from severe threats and destruction.
And why - too much money has being spent on overseas trips.
This country cannot provide us with a secure environment to protect our cash.
And why - too much money being spent on feeding their faces.
This country will never be able to support the electricity it needs to keep us all warm/cool/protected.
And why - too much money being spent on their allowances(not wages, just allowances alone)

This country is run by those who have ALL lost touch with reality.
Answer: we have nothing but idiots and dictators telling us how its all going to be without any concern for even their next door neighbour.

Not enough money being spent on technology, let alone a defence force/police force/hospital service but apparently thats all okay so long as we keep issuing foreign aide to countries that in some instances have their own space program - OMG, their residents are barely able to feed themselves but..................oh, this is making me sick.

I do agree with the above , something needs to change to keep this country running by Australians and not been told what the Union bosses want us to do . You can only image this to happen as Labour won the last election . In one of the Western Europe countries , people had their guts full as there were too many foreigners letting in the country( as so called refugees) and did not contribute and fit in . Recently they had an election and the ultra right party won by a landslide , that is the result of given away to foreign aid etc. Now the leader has to find another party to form a new government . More countries will follow and get better control to run your country.