Customer claims popular ALDI sunscreen is dangerous: 'I can definitely tell you there is something wrong'
- Replies 15
It’s summer, the time of year when we can all get outside, and enjoy the beautiful weather.
Many Aussies love taking advantage of all the activities that come with this season — barbecues, swimming, fishing, and more.
But as pleasant-sounding as these activities are, they do prompt something we should always remember: it's important to stay protected against the sun's harmful ultraviolet (UV) rays, especially here in Australia which has the highest incidence of skin cancer globally.
This need for protection has caused customers to turn to sunscreen products they deem reliable to protect their skin. Unfortunately, one product is at the centre of a scandal.
Specifically, customers have been calling on ALDI to recall its popular sunscreen offering, Ombra Sunscreen 50+ SPF Ultra, after several shoppers claimed they were left with severe sunburns despite using the product.
'I went kayaking with my partner and applied (the) ALDI sunscreen beforehand. I got very sunburnt which my doctor said was second-degree sunburn,' a customer told Yahoo! News.
'I also had blisters all over my legs which got infected. My feet were so swollen I couldn't walk.'
Second-degree burns, also called partial thickness burns, are characterised by damage to the skin up to its second layer called the dermis. This may present as a mottling of the skin in red and white, pale yellow, or dark red patches.
Sunscreens ideally help prevent sunburns by either absorbing UV rays or reflecting them away from the skin, which protects against damage to the skin’s cells.
The label for Ombra states that it is ‘formulated to provide the highest protection for the family’ from the sun’s rays, and is also water-resistant for four hours.
ALDI also warns in the sunscreen’s product description that ‘prolonged high-risk sun exposure should be avoided’, and that ‘frequent reapplication of use in accordance with directions is required for effective sun protection’.
'I did not reapply — this was my mistake,’ the woman admitted. ‘However, I used Mecca Cosmetica brand sunscreen on my face, arms and neck (which I) also did not reapply but did not get sunburnt.’
Another customer shared that her family was also 'extremely' sunburnt after using the same ALDI-branded sunscreen.
'I can definitely tell you there is something wrong,' she said.
‘(My) hubby and my two children went paddle boarding and applied it 20 minutes prior. It was not reapplied as they were off the water after two hours but all three of my family were extremely burnt like never before.’
‘I actually thought no one had used sunscreen at all.’
Before this, she also said her husband also got sunburnt despite applying the ALDI product before going out to fish and paddle board as well.
‘Both incidents were using the new ALDI sunscreen we purchased last year. I have never had this happen and I have been using the ALDI sunscreen for years.’
The woman says her family hasn’t had a problem with sunburn since switching to a different product.
The two customers said they have reached out to ALDI with their complaints.
ALDI’s Ombra SPF 50+ brand sunscreen is currently rated 1.7 stars out of 5 on the customer review website Product Review.
The majority of the reviews are negative, with many claiming that the product is ineffective and similarly that they or other people still ended up getting sunburnt.
One review posted recently detailed a customer’s disbelief.
‘I don't know how this can even be approved for sale,’ the poster said.
‘Used according to directions and all the teens got burnt badly… This should have provided at least some protection but they might as well have not applied it. DO NOT BUY!!’
‘ALDI could see a class action with my experience as well as others… (They) need to recall this product immediately.’
On the flip side, the few positive reviews for the ALDI sunscreen (13 out of 92) praise it for its ease of application, cost, and texture.
One reviewer said: ‘This is an economical (and) effective sunscreen for the whole family. I use it as a day cream for my face and as protection for my hands when I am in the garden…This is a lovely texture and doesn't leave a sticky after feel. I have had no skin irritation from using this beautiful product. Well done once again ALDI!’
It should be noted that this isn’t the first time the said sunscreen was criticised for its alleged flaws.
In 2019, ALDI received a tide of complaints from disgruntled customers, with some even comparing the lotion to acid on the skin.
ALDI for their part said they would be looking into the recent claims levelled against their Ombre brand sunscreen.
‘We are always concerned to hear if a customer has experienced issues with our products and we will investigate any complaints submitted via our online help centre,’ they said.
‘ALDI Ombra sunscreens are extensively tested to ensure they meet best practice, safety and industry standards before they become available to customers. They are regulated by the Therapeutic Good Administration Australia (TGA) and ALDI adheres to all their requirements.’
Allegedly ineffective products aside, it's important to stay protected against the sun's rays all-year-round!
But did you know that there's a way to get the most out of sunscreen products that you might not be doing correctly?
You might also want to read about a product called ‘The Shader’ that could help shield you from the sun on hot days — if you’ve got $79.95 to spare!
So, what is your reaction to this story? Have you had similar experiences with the product if ever you’ve used it?
Tell us in the comments section below!
Source: YouTube/Cancer Council
Many Aussies love taking advantage of all the activities that come with this season — barbecues, swimming, fishing, and more.
But as pleasant-sounding as these activities are, they do prompt something we should always remember: it's important to stay protected against the sun's harmful ultraviolet (UV) rays, especially here in Australia which has the highest incidence of skin cancer globally.
This need for protection has caused customers to turn to sunscreen products they deem reliable to protect their skin. Unfortunately, one product is at the centre of a scandal.
Specifically, customers have been calling on ALDI to recall its popular sunscreen offering, Ombra Sunscreen 50+ SPF Ultra, after several shoppers claimed they were left with severe sunburns despite using the product.
'I went kayaking with my partner and applied (the) ALDI sunscreen beforehand. I got very sunburnt which my doctor said was second-degree sunburn,' a customer told Yahoo! News.
'I also had blisters all over my legs which got infected. My feet were so swollen I couldn't walk.'
Second-degree burns, also called partial thickness burns, are characterised by damage to the skin up to its second layer called the dermis. This may present as a mottling of the skin in red and white, pale yellow, or dark red patches.
Sunscreens ideally help prevent sunburns by either absorbing UV rays or reflecting them away from the skin, which protects against damage to the skin’s cells.
Some ALDI customers allege that Ombra Sunscreen Ultra failed to protect them from sun damage. Image Credit: Pexels/Karolina Grabowska
The label for Ombra states that it is ‘formulated to provide the highest protection for the family’ from the sun’s rays, and is also water-resistant for four hours.
ALDI also warns in the sunscreen’s product description that ‘prolonged high-risk sun exposure should be avoided’, and that ‘frequent reapplication of use in accordance with directions is required for effective sun protection’.
'I did not reapply — this was my mistake,’ the woman admitted. ‘However, I used Mecca Cosmetica brand sunscreen on my face, arms and neck (which I) also did not reapply but did not get sunburnt.’
Another customer shared that her family was also 'extremely' sunburnt after using the same ALDI-branded sunscreen.
'I can definitely tell you there is something wrong,' she said.
‘(My) hubby and my two children went paddle boarding and applied it 20 minutes prior. It was not reapplied as they were off the water after two hours but all three of my family were extremely burnt like never before.’
‘I actually thought no one had used sunscreen at all.’
One woman said her family used the ALDI-brand sunscreen before paddle boarding but they still ended up sunburnt. Image Credit: YouTube/Weekend Warrior Outdoor
Before this, she also said her husband also got sunburnt despite applying the ALDI product before going out to fish and paddle board as well.
‘Both incidents were using the new ALDI sunscreen we purchased last year. I have never had this happen and I have been using the ALDI sunscreen for years.’
The woman says her family hasn’t had a problem with sunburn since switching to a different product.
The two customers said they have reached out to ALDI with their complaints.
ALDI’s Ombra SPF 50+ brand sunscreen is currently rated 1.7 stars out of 5 on the customer review website Product Review.
The majority of the reviews are negative, with many claiming that the product is ineffective and similarly that they or other people still ended up getting sunburnt.
One review posted recently detailed a customer’s disbelief.
‘I don't know how this can even be approved for sale,’ the poster said.
‘Used according to directions and all the teens got burnt badly… This should have provided at least some protection but they might as well have not applied it. DO NOT BUY!!’
‘ALDI could see a class action with my experience as well as others… (They) need to recall this product immediately.’
ALDI’s Ombra Ultra SPF 50+ sunscreen finds itself in hot water anew over recent claims it’s ineffective. Image Credit: ALDI
On the flip side, the few positive reviews for the ALDI sunscreen (13 out of 92) praise it for its ease of application, cost, and texture.
One reviewer said: ‘This is an economical (and) effective sunscreen for the whole family. I use it as a day cream for my face and as protection for my hands when I am in the garden…This is a lovely texture and doesn't leave a sticky after feel. I have had no skin irritation from using this beautiful product. Well done once again ALDI!’
It should be noted that this isn’t the first time the said sunscreen was criticised for its alleged flaws.
In 2019, ALDI received a tide of complaints from disgruntled customers, with some even comparing the lotion to acid on the skin.
ALDI for their part said they would be looking into the recent claims levelled against their Ombre brand sunscreen.
‘We are always concerned to hear if a customer has experienced issues with our products and we will investigate any complaints submitted via our online help centre,’ they said.
‘ALDI Ombra sunscreens are extensively tested to ensure they meet best practice, safety and industry standards before they become available to customers. They are regulated by the Therapeutic Good Administration Australia (TGA) and ALDI adheres to all their requirements.’
But did you know that there's a way to get the most out of sunscreen products that you might not be doing correctly?
You might also want to read about a product called ‘The Shader’ that could help shield you from the sun on hot days — if you’ve got $79.95 to spare!
So, what is your reaction to this story? Have you had similar experiences with the product if ever you’ve used it?
Tell us in the comments section below!
Source: YouTube/Cancer Council
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