Coles' major update is set to change your shopping experience

If you’re a regular Coles shopper, your trip to your local branch may be set to look a little different, with the supermarket giant confirming a major change coming to select stores nationwide.

Coles has revealed that new stores will install glass doors on chilled sections like meat, cheese and milk. While this may take some adjusting for shoppers, Coles insists the change will be positive for both customers and the environment.



So, what exactly is behind this new initiative? A Coles spokesperson explained that adding doors to fridges helps significantly reduce energy consumption by over 20 per cent.

This is because the doors form a seal, constantly preventing cool air from escaping whenever a customer grabs an item.

Supermarkets use vast amounts of electricity to run the many fridges needed to keep food fresh and safe, so this update will help Coles achieve its sustainability goals.


Screenshot 2023-10-19 at 1.14.05 PM.png
A Coles shopper shared this image of the new chilled section glass doors on social media. Credit: Reddit.



In the photographs, you can see that entire walls of glass doors have been added in front of shelves. Shoppers now need to open these doors to access items like yogurt, butter, and other chilled products.

The only section that won't have doors is the one containing fresh produce such as fruits and vegetables.



Early feedback on social media shows many customers support the change, recognising the environmental benefits.

In a previous article, member @Trudi commented: 'Having glass doors on chilled sections means less electricity is used to keep things cold. So it's a good thing.'

Member @Marj53 also suggested, 'Could be a good idea if they have a staff member standing there to help people who can't reach things on a higher shelf.'

However, some wonder if the doors could become annoying when doing big shops, having to open and close them frequently.



Concerns were also raised for people with disabilities or mobility issues.

According to member @Margaret 9, shopping behind glass doors was 'extremely difficult' for them. They said: 'I use a mobility scooter when shopping. It is the only way I can get around the stores.'

'It's hard enough when I have to get products from high or very low shelves; I have to find a customer service person to assist me,' they added.

This move from Coles comes after it was reported that Woolworths and ALDI would place glass doors on their chilled aisles to reduce their energy footprint.

Key Takeaways

  • Coles supermarket has confirmed a major change in its new stores where it will install glass doors on its refrigerated aisles.
  • Adding doors on fridges is expected to cut refrigeration energy consumption by over 20 per cent.
  • The move is part of Coles' sustainability plans and has met some positive responses from shoppers. However, concerns were also raised.
  • This change comes after similar trials and plans announced by Woolworths and ALDI earlier this year to reduce their energy footprints.

Members, what are your thoughts on these changes? Do you think having glass doors in supermarket chilled aisles would be a hindrance? Or is it a good step towards being more environmentally friendly? Let us know in the comments below!
 
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If you’re a regular Coles shopper, your trip to your local branch may be set to look a little different, with the supermarket giant confirming a major change coming to select stores nationwide.

Coles has revealed that new stores will install glass doors on chilled sections like meat, cheese and milk. While this may take some adjusting for shoppers, Coles insists the change will be positive for both customers and the environment.



So, what exactly is behind this new initiative? A Coles spokesperson explained that adding doors to fridges helps significantly reduce energy consumption by over 20 per cent.

This is because the doors form a seal, constantly preventing cool air from escaping whenever a customer grabs an item.

Supermarkets use vast amounts of electricity to run the many fridges needed to keep food fresh and safe, so this update will help Coles achieve its sustainability goals.


View attachment 32646
A Coles shopper shared this image of the new chilled section glass doors on social media. Credit: Reddit.



In the photographs, you can see that entire walls of glass doors have been added in front of shelves. Shoppers now need to open these doors to access items like yogurt, butter, and other chilled products.

The only section that won't have doors is the one containing fresh produce such as fruits and vegetables.



Early feedback on social media shows many customers support the change, recognising the environmental benefits.

In a previous article, member @Trudi commented: 'Having glass doors on chilled sections means less electricity is used to keep things cold. So it's a good thing.'

Member @Marj53 also suggested, 'Could be a good idea if they have a staff member standing there to help people who can't reach things on a higher shelf.'

However, some wonder if the doors could become annoying when doing big shops, having to open and close them frequently.



Concerns were also raised for people with disabilities or mobility issues.

According to member @Margaret 9, shopping behind glass doors was 'extremely difficult' for them. They said: 'I use a mobility scooter when shopping. It is the only way I can get around the stores.'

'It's hard enough when I have to get products from high or very low shelves; I have to find a customer service person to assist me,' they added.

This move from Coles comes after it was reported that Woolworths and ALDI would place glass doors on their chilled aisles to reduce their energy footprint.

Key Takeaways

  • Coles supermarket has confirmed a major change in its new stores where it will install glass doors on its refrigerated aisles.
  • Adding doors on fridges is expected to cut refrigeration energy consumption by over 20 per cent.
  • The move is part of Coles' sustainability plans and has met some positive responses from shoppers. However, concerns were also raised.
  • This change comes after similar trials and plans announced by Woolworths and ALDI earlier this year to reduce their energy footprints.

Members, what are your thoughts on these changes? Do you think having glass doors in supermarket chilled aisles would be a hindrance? Or is it a good step towards being more environmentally friendly? Let us know in the comments below!
It won't worry me - the local woollies was flooded a couple years ago and it took them about a year to get up and running again - ever since most of the fridges have and all the freezers have had glass doors on them. They are no trouble. unless your lazy and don't wanna open the door then you go without, ha ha
 
Coles Dandenong Plaza has had the Deli and other chilled items behind glass doors for a few years now.
I am only 4ft 10ins, but I am able to reach the top shelf. Admittedly sometimes on tippy-toes. On the normal aisles if something is too high or pushed to the back of the shelf, I have always asked someone to help me if there is not a store person around. I have never been refused help. The general public is really kind if you ask nicely.
Now back to the Deli section behind glass doors......My beef with this is the meats are all pre-packed.
The fish is pre-packaged and not always with the amounts of fillets that we need. The pre-sliced Deli meats are so thin that is often almost impossible to peel off just one slice. I prefer the old type of Deli, but it looks like this is the way that all Supermarkets are heading.
 
I can’t reach the high shelves even on the grocery shelves. I usually look for a tall customer to help me if a staff member is around.
Yep. I'm a shorty bum too.
If I cant catch someone's eye for help, next resort if to turn the cane around and hook things forward.
The shelves are simply too high, and when the front items are gone, short arms like me cannot reach the items toward the back.
 
So even on a post about chiller doors the same old boring whingers have got to go on about self checkouts. 🙄 Get over yourself. You just sound stupid as usual.

I suppose they'll complain that they've got to open the doors all by themselves as well? 😳 If nobody opens them for them they'll go in a sulk and not buy any cold food!!!
I just want the self serve checkouts to pay for my groceries. Until then, I won't be satisfied. :devilish:
 
Coles Dandenong Plaza has had the Deli and other chilled items behind glass doors for a few years now.
I am only 4ft 10ins, but I am able to reach the top shelf. Admittedly sometimes on tippy-toes. On the normal aisles if something is too high or pushed to the back of the shelf, I have always asked someone to help me if there is not a store person around. I have never been refused help. The general public is really kind if you ask nicely.
Now back to the Deli section behind glass doors......My beef with this is the meats are all pre-packed.
The fish is pre-packaged and not always with the amounts of fillets that we need. The pre-sliced Deli meats are so thin that is often almost impossible to peel off just one slice. I prefer the old type of Deli, but it looks like this is the way that all Supermarkets are heading.
I'm at Dandenong Plaza almost every day. If you want a hand, just yell out "VEGGG!!" and I'll come running.

Seriously, the loss of the deli in Coles is a real pain. Woolies at Dandenong Junction on the Princes Highway has a very adequate deli.
 
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If you’re a regular Coles shopper, your trip to your local branch may be set to look a little different, with the supermarket giant confirming a major change coming to select stores nationwide.

Coles has revealed that new stores will install glass doors on chilled sections like meat, cheese and milk. While this may take some adjusting for shoppers, Coles insists the change will be positive for both customers and the environment.



So, what exactly is behind this new initiative? A Coles spokesperson explained that adding doors to fridges helps significantly reduce energy consumption by over 20 per cent.

This is because the doors form a seal, constantly preventing cool air from escaping whenever a customer grabs an item.

Supermarkets use vast amounts of electricity to run the many fridges needed to keep food fresh and safe, so this update will help Coles achieve its sustainability goals.


View attachment 32646
A Coles shopper shared this image of the new chilled section glass doors on social media. Credit: Reddit.



In the photographs, you can see that entire walls of glass doors have been added in front of shelves. Shoppers now need to open these doors to access items like yogurt, butter, and other chilled products.

The only section that won't have doors is the one containing fresh produce such as fruits and vegetables.



Early feedback on social media shows many customers support the change, recognising the environmental benefits.

In a previous article, member @Trudi commented: 'Having glass doors on chilled sections means less electricity is used to keep things cold. So it's a good thing.'

Member @Marj53 also suggested, 'Could be a good idea if they have a staff member standing there to help people who can't reach things on a higher shelf.'

However, some wonder if the doors could become annoying when doing big shops, having to open and close them frequently.



Concerns were also raised for people with disabilities or mobility issues.

According to member @Margaret 9, shopping behind glass doors was 'extremely difficult' for them. They said: 'I use a mobility scooter when shopping. It is the only way I can get around the stores.'

'It's hard enough when I have to get products from high or very low shelves; I have to find a customer service person to assist me,' they added.

This move from Coles comes after it was reported that Woolworths and ALDI would place glass doors on their chilled aisles to reduce their energy footprint.

Key Takeaways

  • Coles supermarket has confirmed a major change in its new stores where it will install glass doors on its refrigerated aisles.
  • Adding doors on fridges is expected to cut refrigeration energy consumption by over 20 per cent.
  • The move is part of Coles' sustainability plans and has met some positive responses from shoppers. However, concerns were also raised.
  • This change comes after similar trials and plans announced by Woolworths and ALDI earlier this year to reduce their energy footprints.

Members, what are your thoughts on these changes? Do you think having glass doors in supermarket chilled aisles would be a hindrance? Or is it a good step towards being more environmentally friendly? Let us know in the comments below!
You have glass doors on the fridge section with the ice cream and frozen meals so this will be no different and if it helps to lower their energy levels then that’s a good thing.
 
Once the energy savings pay for the capital outlay of the "improvements", any further energy savings are pure profit. As far as these extra savings go, any hope for cheaper groceries, dream on. Grocery prices will probably increase instead. 😡
 
My local woolworths store have had these fridges for ages and wondered why coles hadn't followed.
I feel by having closed fridges they are cleaner and more hygienic and items are at a colder temperature .

I'm sure they will save on electricity due to the coldness not escaping into the store but instead kept in the fridge

They should have done it ages ago.

Anyone who needs help just ask. I'm always getting items down for others and don't mind at all
It's warmer when you walk past them as well 🙂
 
Yep. I'm a shorty bum too.
If I cant catch someone's eye for help, next resort if to turn the cane around and hook things forward.
The shelves are simply too high, and when the front items are gone, short arms like me cannot reach the items toward the back.
A few weeks ago, in either Woolies or Coles, a fella who was in a electric mobility scooter and a shorty bum. He jumped out of the scooter, stood on the bottom shelf on his tippy toes to get some bottles of Coke! I thought "You're quite agile for someone with mobility issues".

I wondered if NDIS funded the purchase of the scooter. 🤔
 
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Reactions: DLHM

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