Caught on tape: Shopper physically assaults IGA employee over bag check
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Content warning: This article mentions physical assault which may be disturbing for some readers. Discretion is advised.
Violence rarely solves anything. More often than not, it makes things worse. Choosing to talk and understand each other is always a better way forward.
Unfortunately, a recent altercation at a local IGA shows just how quickly things can escalate when we forget this simple truth.
Recently, a video footage captured a woman in workout attire attacking a supermarket worker as he tried to inspect her bag.
This incident unfolded at the Silver Sands IGA in Mandurah, south of Perth, near 2:20 p.m. on Tuesday.
The woman tried to exit through a restricted door when a male staff member allegedly asked her to show the contents of her bag.
The CCTV video showed the moment when the employee took hold of the woman’s bag as she attempted to exit the store.
In response, the woman can be seen quickly re-entering the store, hitting the man on the back of his head twice, and then perceived to be shouting at the staff.
The altercation over the bag continued until a concerned shopper intervened, trying to calm the situation.
The dispute was resolved when two more store employees assisted their colleague, allowing the woman to collect her bag and exit the store.
The Mandurah Police are now actively investigating the matter.
Anyone with pertinent information, especially about the woman's identity, is encouraged to report it to Crime Stoppers.
Video source: Facebook/@9NewsPerth
Violence against retail workers in Australia
Two of Australia’s leading retail organisations, the Australian Retailers Association (ARA) and the Shop, Distributive and Allied Employees Association (SDA), have raised alarms about the escalating violence towards retail employees.
ARA CEO Paul Zahra commented on the persisting difficulties faced by employees, saying, ‘Customer aggression has been an ongoing challenge for frontline staff.’
Meanwhile, SDA National Secretary Gerard Dwyer highlighted the value of the retail workforce, expressing: ‘These workers should not be abused simply for doing their job and ensuring shoppers get the food they need and the other essentials of life.’
Following over 3,000 reported incidents of threats, violence, and abuse against its staff in the past year, Woolworths is ramping up its security provisions.
The supermarket plans to enhance its CCTV systems, introduce two-way radio headsets, and provide virtual reality-based aggression training.
Through a collaboration with Sonder, they’re launching an app granting staff continuous access to health experts and safety resources.
In addition, Woolworths is working alongside the government to push for legislative reforms that further safeguard retail employees.
For more details, read the story here.
Members, what do you think of this story? Let us know your thoughts in the comments!
Violence rarely solves anything. More often than not, it makes things worse. Choosing to talk and understand each other is always a better way forward.
Unfortunately, a recent altercation at a local IGA shows just how quickly things can escalate when we forget this simple truth.
Recently, a video footage captured a woman in workout attire attacking a supermarket worker as he tried to inspect her bag.
This incident unfolded at the Silver Sands IGA in Mandurah, south of Perth, near 2:20 p.m. on Tuesday.
The woman tried to exit through a restricted door when a male staff member allegedly asked her to show the contents of her bag.
Shocking CCTV showed a woman attacking a young retail worker at Silver Sands IGA. Image source: Facebook/@9NewsPerth
The CCTV video showed the moment when the employee took hold of the woman’s bag as she attempted to exit the store.
In response, the woman can be seen quickly re-entering the store, hitting the man on the back of his head twice, and then perceived to be shouting at the staff.
The altercation over the bag continued until a concerned shopper intervened, trying to calm the situation.
The dispute was resolved when two more store employees assisted their colleague, allowing the woman to collect her bag and exit the store.
The Mandurah Police are now actively investigating the matter.
Anyone with pertinent information, especially about the woman's identity, is encouraged to report it to Crime Stoppers.
Video source: Facebook/@9NewsPerth
Violence against retail workers in Australia
Two of Australia’s leading retail organisations, the Australian Retailers Association (ARA) and the Shop, Distributive and Allied Employees Association (SDA), have raised alarms about the escalating violence towards retail employees.
ARA CEO Paul Zahra commented on the persisting difficulties faced by employees, saying, ‘Customer aggression has been an ongoing challenge for frontline staff.’
Meanwhile, SDA National Secretary Gerard Dwyer highlighted the value of the retail workforce, expressing: ‘These workers should not be abused simply for doing their job and ensuring shoppers get the food they need and the other essentials of life.’
Following over 3,000 reported incidents of threats, violence, and abuse against its staff in the past year, Woolworths is ramping up its security provisions.
The supermarket plans to enhance its CCTV systems, introduce two-way radio headsets, and provide virtual reality-based aggression training.
Through a collaboration with Sonder, they’re launching an app granting staff continuous access to health experts and safety resources.
In addition, Woolworths is working alongside the government to push for legislative reforms that further safeguard retail employees.
For more details, read the story here.
Members, what do you think of this story? Let us know your thoughts in the comments!
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that’s just not on shame on her.
totally agree
so many beautiful places stuffed because of these problems
