Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

 

[Januvia1952]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

Australia Post don’t do ANZ transactions. My experience.

 

[JehazFNQ]

Local Bank of Queensland doesn’t have cash over counter

 

[bluetang]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

When you need change eg. coins what teller machine gives you those? What use a credit card for a $2.50 roll? Even Govt. dept. charge a fee for using a card. Up go the prices because banks charge for card use.

 

[Bill MacL]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

In the past, this was always the Teller's JOB, not mine. Are they Banks or schools?

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

 

[NotNats]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

I said it before, and I will say it again the BIG FOUR don't care about their old customers. They are closing branches & ATM services everywhere, so you have to go cashless. I still can't for the life of me understand why they don't all get in bed with other and open MULTI branches in the rural towns of Aus, one branch to service them all kind of thing. Remember, even in this day and age there are many people who cannot use digital applications to access their money due to many different reasons.

 

[NotNats]

In the past, this was always the Teller's JOB, not mine. Are they Banks or schools?

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

As long as you still have an ANZ branch or even an ANZ ATM which country town Lithgow no longer has.

 

[konstan]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

ATM'S are getting scarce and running out of cash making it harder
Each transaction we do the banks make money whether from the customer or the business
If we all used cash we wouldn't in this mess
The conferences are irreversible for theconvenience it's a big price to PAY

 

[Jan S]

Not only are the banks closing branches in some major shopping centres here, they only have ATMs that are only accessible when the shopping centres are open. There are still many small businesses that only take cash eg dog groomers, at home hairdressers, dancing school trainers and social events ( just from our list of things to have to make sure we withdraw cash weekly for). To top it off, if we don’t pay cash at the recreation clubs we are slugged with a percentage charge to purchase drinks etc to use eftpos, this, in addition to your annual bank fees … you can’t win!

 

[Countryjohn]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

How many times have we gone into a branch and had to wait longer for service because they have insufficient staff. So next time we do it on line. The banks are forcing us to go online. They are forcing us into cashless society.
There is so much from a communist aligned PM, the voice, misinformation act and then we as a people are being taken for a ride. We are being lied to and have the will pulled over our eyes by big money grabbing corporations.

 

[Mindygirl12022]

I said it before, and I will say it again the BIG FOUR don't care about their old customers. They are closing branches & ATM services everywhere, so you have to go cashless. I still can't for the life of me understand why they don't all get in bed with other and open MULTI branches in the rural towns of Aus, one branch to service them all kind of thing. Remember, even in this day and age there are many people who cannot use digital applications to access their money due to many different reasons.

My Westpac Bank closed a couple of years ago. Now the Post Office is closing as well. No way now for me to get withdrawls from the Post Office in my shopping centre. If I want to go to either I have to get a bus up to Chermside. It stinks. I wouldn't believe a damn thing the banks say.

 

[Ishka28]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

The figures the banks give on digital users and in-bank users are extremely misleading. Of course the percent of digital users has increased as the banks have closed branches forcing people to use the internet and bank cards. And as for smart ATMs, they are as difficult to find as a bank. Most of the smart ATMs are actually inside the bank. It is very difficult for someone who doesn't drive anymore to do any banking outside of the internet. And sometimes there is a need to actually talk to someone at a bank. Then there is the issue of card blockage. The other day I was actually in a bank The three people in front of me in line were there to get their cards unblocked. This is simply ridiculous. Cards seem to easily get blocked and not so easily get unblocked.

 

[margaretritchie48@hotmail]

My mum and I bank with NAB. My mum has a passbook and at nearly 100 years of age cannot see the point of changing to a card?? Branches are open but no tellers. You have to look around to find one. I was told you can get money from a Post Office, but not with a passbook. As previous replies have stated what do older people do.

 

[Robbo3006]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

I don't know if banks learnt from politicians or vice versa but they are all liars. WEF is on the march, depopulation is real.

 

[Leenie]

How many times have we gone into a branch and had to wait longer for service because they have insufficient staff. So next time we do it on line. The banks are forcing us to go online. They are forcing us into cashless society.
There is so much from a communist aligned PM, the voice, misinformation act and then we as a people are being taken for a ride. We are being lied to and have the will pulled over our eyes by big money grabbing corporations.

Only recently a member of the W.E.F stated on the news cash would be gone in 5 yrs and it would all be digital, and Schwabb ,head of WEF stated we would not be wearing fashion by 2030 we would all be wearing uniforms so they can track everything you buy and block what they decide you don’t need ,they can control your lives, we might have a Communist PM doing what is wanted by WEF shades of ONE WORLD ORDER ,you only have to watch what other democracies say and it comes right out of their rule book just like they did with Covid.

 

[Pommyoz]

Australia Post don’t do ANZ transactions. My experience.

That’s why I changed banks

 

[SeniorRikie]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

After having worked in retail banking for almost 40 years I resigned as my dedication to 'customer service' was no longer aligned with the corporate stance. The requirement to 'encourage' our customers to use electronic means for banking did not sit well with me, especially when dealing with the elderly or 'non-tech' customers. Staff are 'rewarded' for transitioning customers - even if they don't really want or understand it.

It is no wonder the 'statistics' show most transactions are now done electronically when the above is the case.
This is evidenced by the reduction in staff numbers in branches and the 'limit' on cash transactions over the counter in branches. Yes, you can still get cash at the post office, but you must still have that 'card' and cannot do all your banking in one place.

 

[poppyshero]

My GP is cash only. I guess if i can't pay him i will just have to clog the hospital emergency department.

 

[IAN3005]

Ladies and gentlemen of the Seniors Discount Club, things are taking an interesting turn in the world of banking. With advancements in technology hitting us left, right, and centre, the buzzword (or, rather, buzzphrase) cropping up more frequently is 'going cashless'.

Yet, amidst the digital chaos, heavyweight banks—Commonwealth Bank, ANZ, and National Australia Bank—have made a bold declaration about their ongoing allegiance to cold, hard cash.

They've claimed that although they have put an end to over-the-counter cash transactions in some branches, cash services are still intact. The big question now is, are these banking bigwigs trying to pull the wool over our eyes?

View attachment 26358

The big banks are maintaining that they are ‘not going cashless’. Image Credit: Shutterstock

The Australian Banking Association paints an intriguing picture: 98.9 per cent of all banking transactions were online last year, indicating a significant shift in consumer behaviour. In-person branch transactions saw a whopping 46 per cent fall in the last financial year—a testament to the growing appeal of digital banking. Furthermore, the Reserve Bank of Australia's latest consumer payments survey revealed, rather strikingly, that cash payments constituted a mere 13 per cent last year, as opposed to 70 per cent of day-to-day transactions in 2007.

Community advocates, however, have expressed unease about the repercussions this shift could have on some sections of society.

'Senior citizens, new migrants, people who are disabled, they do need face-to-face help, there's a danger here of excluding some elements of our society,' warns Steve Worthington, a Technology Professor at Swinburne University.

Regardless of our technological hurdles, the banks confirmed that their commitment to cash remains intact. ANZ marched forward, mentioning that despite in-branch transactions plunging in recent years, cash deposits and withdrawals can continue through their SmartATMs, with on-site staff present to lend a helping hand.

‘At ANZ, we have seen in-branch transactions fall 50 per cent over the past five years, with just one per cent of transactions now done over the counter and 96 per cent conducted digitally,’ a spokesperson told reporters.

‘At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our SmartATM and coin deposit machines, and we have staff on hand to help customers to use them.’

Commonwealth Bank put forth its ‘specialist centres’ in Brisbane, Melbourne, and Sydney. They argued that while these centres align with modern, complex banking needs, on-site ATMs remain open for cash withdrawals and deposits through the bank’s app using cardless cash, their card, or account details.

Key Takeaways

• Australia's big four banks claim commitment to providing cash services despite cuts in over-the-counter transactions.
• Commonwealth Bank and ANZ have stopped over-the-counter cash transactions in some branches, citing a shift to digital and a significant decrease in in-branch transactions.
• While adopting more digital solutions, the banks insist branches are not becoming cashless, with SmartATMs and specialist services available for cash transactions.
• Despite changes, community advocates express concern over the exclusion of certain societal elements who rely on face-to-face services.

NAB customers can also withdraw and deposit cash at all branches, with most also offering ATMs.

Westpac is also said to offer over-the-counter cash services.

In a bind? You can still withdraw cash from over 3,400 Australia Post outlets nationwide via Bank@Post.

Have you had similar experiences, members? Are you more of a tech-head or an old-school, cash-in-hand kind of person? We would love to hear from you!

Lies. They are only lulling people into a false sense of security..... they are in it up to their eyebrows... don't believe a word of it.

 

[Shirley Sargent]

No thought has been given to us "THE ELDERLY".