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BEWARE: New text message scam targets Australian bank accounts
Just last week, we wrote an article about a new scheme that some scammers are using to lure unsuspecting victims.
The scammers allegedly use the identities of Facebook users — whose accounts were compromised or hacked — to send messages to contacts through the chat app Messenger.
Now, it seems that the scammers have gone not only online but off the internet as well. And this time, they’re targeting bank account owners.
The scam sees Australians receive a text message along with a random link. Credit: ANZ, CommBank.
These text messages are designed to trick bank account owners into thinking that their accounts are either “suspended” or “placed under review”. The victims receive a text message, containing a link where they will be asked to “update” their personal banking details.
According to an investigation led by Marc Broome from ANZ, the recent phishing scams are trying to make the links included in the text messages look as “legitimate” as possible, so that people are convinced to click them and enter their bank details.
He also warned customers about “phone spoofing” – where hackers will duplicate a message to make it look as real as possible. They will even send it in the same message thread, so it looks like it’s from the victim’s bank.
And once a person clicks on the link provided in the text message, they will be taken to a fake website to enter their banking details.
Once the hackers get a hold of the person’s information, they can use it to initiate transactions from the victim’s account. Worst case scenario, the hackers will drain the victim of his or her life savings.
An example of a text message containing a suspicious link. Credit: 7News.
ANZ, NAB, CommBank, and Bendigo Bank have already issued a warning statement to their customers, advising them not to respond to or engage in any text messages regarding their bank account activity.
They also want their customers to know that bank employees will never email or message them to ask for personal information like passwords, PINs, or account details.
Phishing scams that are asking their victims to “click” a link are big these days, that’s why it’s important to know how to protect yourself against them.
Here are some warning signs to consider:
- The SMS, email or website looks fake or is not what you were expecting.
- The email or website asks you to enter personal information such as usernames, passwords, or credit card details.
- The email or website includes poor grammar or spelling mistakes.
- The email or website asks you to click on a link.
- The email or website asks you to download a file.
- The email or website asks you to respond to an email.
- The email or website includes an attachment.