Been seeing the same GP for years? This one policy might mean you can’t go back

You might think your spot at the doctor’s office is always safe—especially if you've been going there for years.

But one Aussie recently discovered that being a long-time patient doesn't always guarantee you'll be seen again.

Their surprising experience has sparked debate about what's fair when it comes to seeing your regular GP.


If you’ve had the same GP for years, it’s easy to feel like they’re practically part of the family. They know your medical history inside and out—sometimes even better than you do.

But for one Aussie, a simple attempt to book an appointment ended with a shocking discovery: they were no longer welcome.

Taking to social media, the user explained how they’d tried to see their regular GP—someone they’d been going to for a few years—for a mental health plan and general checkups.


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Long-time patient turned away by GP. Image source: Pexels/Tima Miroshnichenko


But because they hadn’t seen them in over six months, that door had apparently closed.

‘[I tried] to make an appointment with my regular GP who I have been seeing for a few years for things such as [my] mental health plan, general checkups etc,’ they wrote.

‘Due to his “popularity” I got told that he is not taking new patients and because it’s been more than 6 months since my last appointment we can’t see him.’

The poster was understandably frustrated, questioning whether the policy was standard practice—or simply absurd.

‘What the actual? So I should have just been making an appointment and wasting his time and Medicare every couple of months just to be able to see him when I actually need it?’ they said.

‘Has anyone else found this?’


It didn’t take long for others to jump in with their own experiences, with many saying they’d faced the same issue after long gaps between visits—even if they’d been a patient for decades.

‘I had this because I don’t get sick much. Couldn’t see my old Dr so had to ring around and find someone new who could see me,’ one user shared.

‘This happened to me a few years ago. I had the same doctor from childhood. Then I was overseas for 16 months. When I came back I went to the doctors and they wouldn't see me because it was too long ago,’ another said.

‘That happened to me when booking via Hotdoc. I thought it was ridiculous that I was being penalised in a sense for…being healthy? Anywho, my Dr is the absolute GOAT so I simply called and he fit me right in,’ a third chimed in.


The original poster wasn’t alone in thinking it felt unfair.

‘Wow! That's insane. I'd probably keep pestering them. You are NOT a new patient; they have all your records! And 6 months really isn't a lot,’ said one person.

‘That's ridiculous. Call back and be firm. I'm an existing patient with records in your system, not a new patient. If the receptionist won't budge, ask to speak with office management. This 6-month rule is just a lazy way to clean their patient list. Don't take no for an answer,’ another agreed.

Others, however, saw the other side—arguing that GPs are under intense pressure and can only stretch so far before something’s got to give.

‘I read this as a GP who is overwhelmed with work and needing to cut back and to ration their availability. And they have to decide to do so by focusing on the patients they know best — because these are the patients for whom it would be most disruptive to have to transfer,’ one user explained.

‘It must be understandably frustrating for those who get bumped off this GP’s list. But GPs are human beings, with their own limits. I suspect he is not happy to have to do this.’

Another added: ‘Your GP must be popular. Six months is unusual but I guess they have to draw the line someplace. At a certain point the GP is unable to provide safe and timely care if they don’t limit the number of patients they have.’


Whether it was a symptom of high demand or a harsh policy, the story resonated with many—and raised questions about the fine print in what most people assume is a lifelong relationship.

Here’s a video that dives into how GP shortages are making it harder for everyday Australians to get the care they need—especially if you’ve been away from your doctor for a while.

Worried your next appointment might not be guaranteed? Watch the video to see why it’s happening and what it means for you:


Source: YouTube/7NEWS Australia​


Key Takeaways
  • An Aussie was shocked to learn they could no longer see their regular GP after a six-month gap between appointments.
  • Many shared similar experiences, saying they were also removed from their GP’s list after long absences.
  • Some people felt the policy was unfair and penalised healthy patients, urging others to push back.
  • Others defended the GPs, citing overwhelming workloads and the need to prioritise regular patients.

Losing access to a trusted GP can feel like losing a lifeline—especially when you’ve built that relationship over many years. Have you ever been turned away by a long-time doctor after not visiting for a while?

We’ve covered several health‑and‑wellbeing stories that resonate with these challenges, particularly for senior Australians.

From worrying GP appointment wait times to changes in where you can receive care, it’s clear our healthcare system is evolving—and not always in ways that make life easier.

If you’ve been feeling the pinch—whether it’s difficulty booking in, rising costs, or shifting care options—you might find these recent reads insightful:

Read more:
 

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One of my priorities was to sign up for a bull billing medical clinic close to me when I relocated to Perth in April last year.

A few days ago, I went to make my first appointment but the "system" did not recognise me as an existing patient or allow me to become a new patient!

So 12 months down the track, you get wiped off their books?

Weird!!
 
I wonder who’s actually making that decision…..did the doctors all get together and tell practice managers to see that patients who hadn’t visited in 6 months were dismissed, leaving them to take pot luck when they did need to visit, or indeed treating them as new patients………or is it the practice managers that have made that decision in order to clear up clutter on their computers :unsure::unsure::unsure:
 
I last saw my doctor about 4 weeks ago to discuss a blood test and get some prescriptions and will probably go again in another couple of months when these prescriptions run out.
I can't imagine getting struck off just because there's long gaps in seeing him?
 
I have also told by our family doctor, that because I have not been to his clinic for more than 6 months, I can not make an appointment. When I rang again and spoke with the receptionist, I asked why can I not see our family doctor, and was told that the doctor has a lot of patients and also because I have not seen him for more than 6 months. Personally I believe that this is beginning to look more like a club, with members who pay their membership via Medicare card. So if you have not been to the club for more than 6 months, you are then considered as not being a loyal member, and because the club can not extract their regular membership fee using your Medicare card. Gone are the days when doctors would practice in an ethical and caring manner. Today it's all about keeping you as a regular patient, dishing out prescriptions after prescription. And above all, heaven forbid if you healed and became healthy, as that would mean no more business for the doctor. So it's all about being a loyal and dedicated patient whether you are sick or just want to get yourself weighed or get another prescription. So make sure to come into the clinic to see your doctor on a regular basis, so you don't get into a situation where the doors close on you when you genuinely need the doctor most. 🙏🦋
 
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Even though I speak to my doctor at least once or twice a month, it makes me feel as though we're being forced to come in every 6 months, regardless of needing something or not!

First, we're told there are too many people to cope with, now they want you to book unnecessarily to keep you on their list!
Then they get so busy you have to wait 2-3 weeks for an appointment...

I'm pretty sure people miss going to their doctors because it's a long wait, and will rather wait at a Hospital emergency for 5 hours, instead of 2 weeks.

Am I missing something, because it makes no sense?
 
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Dear member mOiOz, thankyou for your post. I believe the Minister for Health should be sent an email regarding this unethical and rediculous rule made by doctors. This is not a work place for us where we need to clock in regular attendance, or a school environment where we need to keep our attendance record in order. This is a clinic with a doctor, who should work according to the medical code of ethics that be swore to obid by, when he received his position as a fully qualified doctor. He should see patients who come to the clinic for medical and health purposes, regardless of when tbe patient saw the doctor last time. By not seeing a patient because they did not require medical attention within tbe last 6 months, is an act of discrimination. In other words, the doctor is saying, I dont care how sick you are now, becsuse you were not sick within the last 6 months, I am not going to see you now. I believe that with this arrangement, there is a financial loophole going on here, in favour of the doctor, but we just can't pinpoint it now. Wishing you a pleasant evening, God bless, 🙏🦋
 
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I am so lucky and blessed with my GP. He is only very young but is like the old fashioned family doctor. He used to be in our local community but moved and opened his own practice in another suburb closer to his home, and about 40 minutes travel for me. I changed practices because he is very good. If he has not seen me in a while he will call me to see that I am going ok. I visit him every few months. He has told me if I need him urgently he will make space for me in between patients and just come. He does not bulk bill though. It is hard to find doctors who take the time and really know and care about their patients. I would dread being shut out of his service - it is wrong!
 
Time for find a medical practitioner who speaks English as a first language and studied medicine in AUSTRALIA, not some cornflake "university" in Shanghai, Colombo, Hanoi or Mumbai?
As they say in the classics, if you're only paying peanuts, you'll just get monkeys.
 

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