Australia Post driver's delivery fail costs him his job

When you're eagerly awaiting a package, the last thing you want is to find out it's been dumped on a footpath outside the wrong address.

This is precisely what happened to a Townsville woman, leading to the dismissal of an Australia Post delivery driver.



The incident occurred last month when the driver, in a questionable attempt at delivery, left the package on a footpath at the wrong address.

The driver then sent the woman a photo of the package in a 'safe place' on the path beside a patch of grass as proof of delivery.


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An Australia Post driver left a woman’s parcel at the wrong address. Image source: Facebook.


The woman called out Australia Post on social media and demanded better service.

She posted a photo of her parcel with the caption, 'This is the "safe place" my parcel was left—at the wrong address.'



The incident sparked outrage among fellow Aussies, with many agreeing that the delivery was 'appalling'.

'I'm not sure what's more tragic here?' one replied.

'The fact they'd got the wrong address or the fact they've just left it on the floor nowhere near a door or delivery box.'

Some users shared their own delivery horror stories, including packages left at random locations.

One user recounted how a driver left their package 'behind the rubbish bin' despite having a parcel container at their block of units.



Australia Post quickly responded to the complaint and assured the woman that the driver was no longer employed by them.

'Australia Post has strict protocols in place for the delivery of mail and parcels, and the driver's actions here clearly did not meet the high standards we expect,' a spokesperson said.

'We have been in touch with the customer to apologise, and we can confirm the driver involved no longer delivers for Australia Post.'

The spokesperson also urged customers with delivery issues to contact them on 13 POST (13 7678) for support.
Key Takeaways

  • An Australia Post delivery driver lost his job after leaving a parcel on the footpath outside the wrong address and sending a photo as proof of delivery.
  • The customer whose package was misdelivered expressed her frustration on social media, prompting Australia Post to apologise.
  • Australia Post emphasised that it has strict delivery protocols and that the driver's behaviour did not meet their high standards.
  • The incident sparked an angry response from the public, with people sharing their own negative experiences with parcel delivery.
What are your thoughts on this incident? Have you had a similar experience with a parcel delivery? Share your stories in the comments below.
 
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This is not as uncommon as they'd have us believe. I lived in a house with a steep driveway and most of them wouldn't even bother to walk to the front door - which my 80 year old mother could negotiate! One did walk to the font door, stood there for 30 seconds and then left. My mother was standing on the balcony above him wondering why he didn't knock! He didn't even acknowledge her presence. So many unnecessary trips to the post office!
 
Our postman is really great but it is the couriers they hire for bigger parcels are the problem. Delivery to wrong addresses or parcels being Frisbeed from the bottom of the driveway is a common occurrence even when it says Fragile. I don't have dogs or a front fence so there is no excuse. I even had at one time a courier chuck a parcel into the front yard from his car window. Australia Post didn't want to know about it.
They never do - as long as they have photo of your letterbox, they're happy
 
Yes they did the right thing sacking that delivery person. My story is the opposite of a postie who went beyond delivering my parcels right to my door as I am not that good on my feet and elderly what a legend.
 
Our postman is really great but it is the couriers they hire for bigger parcels are the problem. Delivery to wrong addresses or parcels being Frisbeed from the bottom of the driveway is a common occurrence even when it says Fragile. I don't have dogs or a front fence so there is no excuse. I even had at one time a courier chuck a parcel into the front yard from his car window. Australia Post didn't want to know about it.
Case of, 'Our courier wouldn't do that', perhaps?
 
So I'm sitting in my lounge room reading the paper, the front door is partially open, screen door closed. I hear the delivery guy call out parcel delivery, I look up and he throws it on the door mat and takes a picture with his phone before I can even get up. The door is only 3.5 metres away from where I'm sitting, by the time I open the door he's already in his truck reversing out of the driveway. Seriously they are fucking useless.
I too had something similar except my door was fully opened and they left a card in the letterbox saying I wasn't home. I watched him do it. I was absolutely gobsmacked
 
I too had something similar except my door was fully opened and they left a card in the letterbox saying I wasn't home. I watched him do it. I was absolutely gobsmacked
He delivered the item to your door. What's the problem?
 

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