Australia Post driver's delivery fail costs him his job
By
VanessaC
- Replies 26
When you're eagerly awaiting a package, the last thing you want is to find out it's been dumped on a footpath outside the wrong address.
This is precisely what happened to a Townsville woman, leading to the dismissal of an Australia Post delivery driver.
The incident occurred last month when the driver, in a questionable attempt at delivery, left the package on a footpath at the wrong address.
The driver then sent the woman a photo of the package in a 'safe place' on the path beside a patch of grass as proof of delivery.
The woman called out Australia Post on social media and demanded better service.
She posted a photo of her parcel with the caption, 'This is the "safe place" my parcel was left—at the wrong address.'
The incident sparked outrage among fellow Aussies, with many agreeing that the delivery was 'appalling'.
'I'm not sure what's more tragic here?' one replied.
'The fact they'd got the wrong address or the fact they've just left it on the floor nowhere near a door or delivery box.'
Some users shared their own delivery horror stories, including packages left at random locations.
One user recounted how a driver left their package 'behind the rubbish bin' despite having a parcel container at their block of units.
Australia Post quickly responded to the complaint and assured the woman that the driver was no longer employed by them.
'Australia Post has strict protocols in place for the delivery of mail and parcels, and the driver's actions here clearly did not meet the high standards we expect,' a spokesperson said.
'We have been in touch with the customer to apologise, and we can confirm the driver involved no longer delivers for Australia Post.'
The spokesperson also urged customers with delivery issues to contact them on 13 POST (13 7678) for support.
What are your thoughts on this incident? Have you had a similar experience with a parcel delivery? Share your stories in the comments below.
This is precisely what happened to a Townsville woman, leading to the dismissal of an Australia Post delivery driver.
The incident occurred last month when the driver, in a questionable attempt at delivery, left the package on a footpath at the wrong address.
The driver then sent the woman a photo of the package in a 'safe place' on the path beside a patch of grass as proof of delivery.
The woman called out Australia Post on social media and demanded better service.
She posted a photo of her parcel with the caption, 'This is the "safe place" my parcel was left—at the wrong address.'
The incident sparked outrage among fellow Aussies, with many agreeing that the delivery was 'appalling'.
'I'm not sure what's more tragic here?' one replied.
'The fact they'd got the wrong address or the fact they've just left it on the floor nowhere near a door or delivery box.'
Some users shared their own delivery horror stories, including packages left at random locations.
One user recounted how a driver left their package 'behind the rubbish bin' despite having a parcel container at their block of units.
Australia Post quickly responded to the complaint and assured the woman that the driver was no longer employed by them.
'Australia Post has strict protocols in place for the delivery of mail and parcels, and the driver's actions here clearly did not meet the high standards we expect,' a spokesperson said.
'We have been in touch with the customer to apologise, and we can confirm the driver involved no longer delivers for Australia Post.'
The spokesperson also urged customers with delivery issues to contact them on 13 POST (13 7678) for support.
Key Takeaways
- An Australia Post delivery driver lost his job after leaving a parcel on the footpath outside the wrong address and sending a photo as proof of delivery.
- The customer whose package was misdelivered expressed her frustration on social media, prompting Australia Post to apologise.
- Australia Post emphasised that it has strict delivery protocols and that the driver's behaviour did not meet their high standards.
- The incident sparked an angry response from the public, with people sharing their own negative experiences with parcel delivery.
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