We all enjoy a good bargain, and when it comes to travel, discounts and deals can make all the difference in our holiday plans.

After all, travel can be expensive, and anything that can help us save money is always welcome.

There are many ways to make travel more affordable, from discounted flights to hotel deals and holiday packages.

But sometimes, scoring a deal can be easier said than done. Airlines have gained a reputation for excessive flight cancellations and the issuance of flight credits that can be tricky or impossible to utilise.

As a result, Australian travellers are often left feeling disappointed and financially disadvantaged, with no clear recourse.

However, one man has taken matters into his own hands after feeling cheated by Qantas regarding flight credit.

Gavin Silbert KC, a barrister, is pursuing legal action against Qantas, alleging that the airline persistently disregarded his flight credit. Credit: Shutterstock.

Gavin Silbert KC, a well-respected barrister formerly the Victorian Crown prosecutor, is taking the Australian airline to court.

His flight was cancelled due to the pandemic in August 2021, and in return, he was offered a flight credit amounting to $5823.15. But when it came to applying for the credit, the airline 'completely and utterly ignored' it.

Speaking to radio station 3AW, Mr Silbert said: 'So I'll do something that I've spent the whole of my professional life trying to dissuade people from.’

‘I would love to give this evidence in open court because it's absolutely disgraceful.’

‘Essentially, it'll be a contractual claim. They acknowledged that they owed me the money, they gave me credit... and they've simply ignored it.'

He criticised the airline's customer service as being of no help and expressed concern that numerous other Australians could encounter comparable circumstances, lacking the resources to address the matter.

Mr Silbert also sparked a new hope in several travellers whose flight credits have gone unused due to the airline's inactivity.

He believes it could be the start of a potential class action against Qantas and wants to stand up for the ‘little people’ caught in similar situations without the means to challenge it.

He remarked: ‘They can't afford to take individual court action and I don't know how much money Qantas are holding that doesn't belong to them.’

‘But it would be in the hundreds of millions of dollars, I suspect. There's no one holding them to account.’

Key Takeaways

• A well-respected Australian barrister, Gavin Silbert KC, has initiated legal action against Qantas over unusable flight credits.
• He claims that the national airline has ignored his $5823.15 credit and has faced 'useless' customer service from the company.
• Silbert hopes that this legal action will help others who find themselves in similar situations without the means to challenge the issue.
• He believes that there is potential for a class action against Qantas over unusable flight credits and suspects that hundreds of millions of dollars are being held by the airline that doesn't belong to them.

While it remains to be seen what the outcome of Mr Silbert's case will be, his story serves as a powerful reminder to persevere!

Let his story be a motivation to all of us to remain vigilant with our travel deals and to fight for fairness and transparency.

Remember, if you ever find yourself facing similar challenges with flight credits or any other aspect of your travel plans, don't hesitate to advocate for yourself. You have earned your discounts and deserve to use them to the fullest.

Have you ever experienced a situation where you were unable to use your flight credits? How did you handle the situation? Share your stories with us in the comments below!

We also recommend checking this article, where we reported on how Qantas passengers feel about the usability of its flight credit offers.

 

[hdhensel]

Yes, 2019 was the year. I had booked a trip to China well in advance of leaving here. But when the Covid situation emerged I chose to cancel my flight having been advised by Qantas that I could do so. I had the choice, in writing, of getting a refund or a deferral for a year. I could see that the virus situation would not clear up in a year so I chose the full refund option. But when it came to payment the company came up with a number of excuses. So I had no hesitation in taking legal action in Small Claims. After several months, presumably just prior to the hearing, I was informed by a Qantas spokesperson that the $600 refund had been INADVERTENTLY transferred to my account. A great choice of words. The message is to not be afraid to tackle the big companies. Currently suing a Sydney Hotel for charging me for the room even though I cancelled within about 2 minutes of booking. Excuse: can't cancel in under 24 hours and need to cancel with the booking company and not the hotel.

 

[Aged_Pensioners_fair_go]

This Barrister is doing a great service for all Australians who’ve had similar issues with flight credits. It’s a breach of contract by the airline. Sometimes a Class Action is also necessary to prevent future breaches, especially with a successful precedent case, which I hope this one is.

 

[Marj53]

I had flight credits with Virgin because if covid. I had no problems using them when I travelled again. If I remember rightly they even extended the time when the credits had to be used by. Like Virgin

 

[Gezzabel]

The Qantas/Jetstar “monopoly” is a disgrace. They keep offering cheap flights and people are seduced into buying a cheap flight ticket. You get what you pay for. Bonza is no better. Read the fine print before you buy. My husband and I purchased tickets from Sunshine Coast to Cairns and return. I was too sick to travel, and got no refund. I lost about $420.00. You pay for the flight, cheap, then add on extras and your ticket all of a sudden costs $420.00 not $89.00 as advertised. The only exception to the rules is death of a spouse, after presenting death certificate! Be sure before you buy! So if you murder your spouse, you can have a full refund! Gezabel.

 

[Judy HB]

Years ago my husband and I traveled to a few countries with his work. We were away about 4 weeks and it was an exhausting but enjoyable time together. The flight home from LA America was twenty something hours, a long flight. As we were sitting in the plane which was a bit late taking off, I noticed fuel pouring out of the wing and a fire engine with its lights on nearby. So we all had to get off the plane. By the time it was sorted they needed to get another flight crew in so the airline paid for a hotel for the night. But the delay meant we missed our connecting flight to Melbourne in Sydney so another hotel was needed the next night. A very long trip home. They compensated us with a free voucher for $100 flying with their airline to America and had to be used within a year! What a joke!
From Judy HB

 

[Macarj]

Disgusting by QANTAS I have read so much about QANTAS not honoring credits That I sold my QANTAS shares

 

[MindyMac]

One of my cousins was/is a lawyer and was a QC now KC because now King Charles III. He has been retired but I spoke to him and he confirmed that he and many renew the legal licence, especially if you have made it to QC/KC. That doesn't come around for everyone. You have to excel in the law that you deal with.

This KC will be able to take the matter to the High Court.

We now have many lawyers in our family and in fact one of my great great grandfathers was one of the first lawyers in Australia which use to be called New South Wales. I have a legal matter myself with a new double storey hoe being built and because my home and this home is on 90 degree angle, one of their back two storey windows (large window, but under 2m2 ) means no privacy screen. But even with a privacy screen, people can still still through the grates, open the window and stick a small camera through. They can completely see my entire back yard and inside the back rooms of my home. I've already started my own analysis and investigation into Legislation of building Codes and also Criminal. I have them on criminal. The framework is up and that window is in. As soon as that window was installed Criminal laws were broken. If need to, I will be getting advice from lawyers.

This gentleman should take the airline company on for all people.

 

[Da Freddo]

Flight from Broome to Perth then adjoining flight to Adelaide.
"Qantas" Arrived Broome airport 11 am for check-in was advised flight was delayed 2 hours, due to problem in Kalgoorlie. Upon asking what problem was told aircraft at Kalgoorlie was fogged in and would be late,
later on that day was advised again plane would be late, plane eventually arrived at 4 pm.
Whan arrived at Perth went straight to Qantas desk to see about connecting flight and was told to late.
I asked for connecting flight with different Airline, we can't do that I was told.
I was given hotel room and dinner at Burswood Casino and Limo there and back.
This reminds Me of the joke where Israeli forces hijacked an ONE Camel and brought the Iraqi transport system to a complete halt.

 

[SGH]

Well I'm not going to crucify anyone here, we had a couple of trips booked to go when COVID hit, and we were booked to fly on QANTAS. The first thing that happen was the travel insurance got in touch with us and asked if we wished to make a claim, or cash in the travel insurance. We chose the later because we knew eventually we would be making those trips, one way or another.
Sadly, my husband had a work colleague with stage 4 cancer in Tasmania who's wife asked him to go down, so he used his credits on those trips to Tassie to help a friend in need. And being that it was during all of the silly lockdowns getting in and out without touching down in Melbourne was the challenge. My husband made all of his own booking through the website.
I have just used mine for a different trip that I had booked while COVID had us all in lockdown and there was no problem using my credit for that. I used a travel agent to make all of the arrangements.
While I don't condone what went on with the staff during lockdown, I still believe QANTAS is a good company with excellent staff and they are Australian.

 

[Alroy]

We all enjoy a good bargain, and when it comes to travel, discounts and deals can make all the difference in our holiday plans.



After all, travel can be expensive, and anything that can help us save money is always welcome.



There are many ways to make travel more affordable, from discounted flights to hotel deals and holiday packages.

But sometimes, scoring a deal can be easier said than done. Airlines have gained a reputation for excessive flight cancellations and the issuance of flight credits that can be tricky or impossible to utilise.



As a result, Australian travellers are often left feeling disappointed and financially disadvantaged, with no clear recourse.



However, one man has taken matters into his own hands after feeling cheated by Qantas regarding flight credit.



Gavin Silbert KC, a barrister, is pursuing legal action against Qantas, alleging that the airline persistently disregarded his flight credit. Credit: Shutterstock.

Gavin Silbert KC, a well-respected barrister formerly the Victorian Crown prosecutor, is taking the Australian airline to court.



His flight was cancelled due to the pandemic in August 2021, and in return, he was offered a flight credit amounting to $5823.15. But when it came to applying for the credit, the airline 'completely and utterly ignored' it.

Speaking to radio station 3AW, Mr Silbert said: 'So I'll do something that I've spent the whole of my professional life trying to dissuade people from.’



‘I would love to give this evidence in open court because it's absolutely disgraceful.’



‘Essentially, it'll be a contractual claim. They acknowledged that they owed me the money, they gave me credit... and they've simply ignored it.'

He criticised the airline's customer service as being of no help and expressed concern that numerous other Australians could encounter comparable circumstances, lacking the resources to address the matter.



Mr Silbert also sparked a new hope in several travellers whose flight credits have gone unused due to the airline's inactivity.



He believes it could be the start of a potential class action against Qantas and wants to stand up for the ‘little people’ caught in similar situations without the means to challenge it.

He remarked: ‘They can't afford to take individual court action and I don't know how much money Qantas are holding that doesn't belong to them.’



‘But it would be in the hundreds of millions of dollars, I suspect. There's no one holding them to account.’

Key Takeaways

A well-respected Australian barrister, Gavin Silbert KC, has initiated legal action against Qantas over unusable flight credits.
He claims that the national airline has ignored his $5823.15 credit and has faced 'useless' customer service from the company.
Silbert hopes that this legal action will help others who find themselves in similar situations without the means to challenge the issue.
He believes that there is potential for a class action against Qantas over unusable flight credits and suspects that hundreds of millions of dollars are being held by the airline that doesn't belong to them.

While it remains to be seen what the outcome of Mr Silbert's case will be, his story serves as a powerful reminder to persevere!



Let his story be a motivation to all of us to remain vigilant with our travel deals and to fight for fairness and transparency.



Remember, if you ever find yourself facing similar challenges with flight credits or any other aspect of your travel plans, don't hesitate to advocate for yourself. You have earned your discounts and deserve to use them to the fullest.

Have you ever experienced a situation where you were unable to use your flight credits? How did you handle the situation? Share your stories with us in the comments below!



We also recommeSond checking this article, where we reported on how Qantas passengers feel about the usability of its flight credit offers.

 

[maggiej]

We too had a credit issued when COVID arrived as we were flying to Sydney to meet a ship so we had to cancel as the ship was not leaving. Qantas gave us the credit to be used within a year yet nothing was going anywhere so they extended that for another year . Being in WA we were in lockdown for longer and so Qantas says tough luck. we have lost $784 to them. I am disgusted and decided if ever I fly again it will be the opposition.

 

[SGH]

Flight from Broome to Perth then adjoining flight to Adelaide.
"Qantas" Arrived Broome airport 11 am for check-in was advised flight was delayed 2 hours, due to problem in Kalgoorlie. Upon asking what problem was told aircraft at Kalgoorlie was fogged in and would be late,
later on that day was advised again plane would be late, plane eventually arrived at 4 pm.
Whan arrived at Perth went straight to Qantas desk to see about connecting flight and was told to late.
I asked for connecting flight with different Airline, we can't do that I was told.
I was given hotel room and dinner at Burswood Casino and Limo there and back.
This reminds Me of the joke where Israeli forces hijacked an ONE Camel and brought the Iraqi transport system to a complete halt.

You know the first time I flew international was with QANTAS, we were told to board, then we were told no we are not boarding. The technicians were having a problem with something on the plane. Everyone started bitching and carrying on until I said, "wouldn't you prefer they sort this problem out on the ground rather than in the air." Planes are not like trains, cars and buses, if something goes wrong they can't just pull over and lift the hood. If the technicians say they are having a problem, I trust them, because they are the ones who sign off on the airworthiness of said aircraft. So SDC members remember, it is always import that the aircraft has passed all certifications prior to leaving the ground, because once airborne there is not much that can be done if there is a problem.

 

[Da Freddo]

You know the first time I flew international was with QANTAS, we were told to board, then we were told no we are not boarding. The technicians were having a problem with something on the plane. Everyone started bitching and carrying on until I said, "wouldn't you prefer they sort this problem out on the ground rather than in the air." Planes are not like trains, cars and buses, if something goes wrong they can't just pull over and lift the hood. If the technicians say they are having a problem, I trust them, because they are the ones who sign off on the airworthiness of said aircraft. So SDC members remember, it is always import that the aircraft has passed all certifications prior to leaving the ground, because once airborne there is not much that can be done if there is a problem.

There is you, kiss your arse goodbye!!

 

[roderickg@aussiebroadband]

We all enjoy a good bargain, and when it comes to travel, discounts and deals can make all the difference in our holiday plans.

After all, travel can be expensive, and anything that can help us save money is always welcome.

There are many ways to make travel more affordable, from discounted flights to hotel deals and holiday packages.

But sometimes, scoring a deal can be easier said than done. Airlines have gained a reputation for excessive flight cancellations and the issuance of flight credits that can be tricky or impossible to utilise.

As a result, Australian travellers are often left feeling disappointed and financially disadvantaged, with no clear recourse.

However, one man has taken matters into his own hands after feeling cheated by Qantas regarding flight credit.

View attachment 19567

Gavin Silbert KC, a barrister, is pursuing legal action against Qantas, alleging that the airline persistently disregarded his flight credit. Credit: Shutterstock.

Gavin Silbert KC, a well-respected barrister formerly the Victorian Crown prosecutor, is taking the Australian airline to court.

His flight was cancelled due to the pandemic in August 2021, and in return, he was offered a flight credit amounting to $5823.15. But when it came to applying for the credit, the airline 'completely and utterly ignored' it.

Speaking to radio station 3AW, Mr Silbert said: 'So I'll do something that I've spent the whole of my professional life trying to dissuade people from.’

‘I would love to give this evidence in open court because it's absolutely disgraceful.’

‘Essentially, it'll be a contractual claim. They acknowledged that they owed me the money, they gave me credit... and they've simply ignored it.'

He criticised the airline's customer service as being of no help and expressed concern that numerous other Australians could encounter comparable circumstances, lacking the resources to address the matter.

Mr Silbert also sparked a new hope in several travellers whose flight credits have gone unused due to the airline's inactivity.

He believes it could be the start of a potential class action against Qantas and wants to stand up for the ‘little people’ caught in similar situations without the means to challenge it.

He remarked: ‘They can't afford to take individual court action and I don't know how much money Qantas are holding that doesn't belong to them.’

‘But it would be in the hundreds of millions of dollars, I suspect. There's no one holding them to account.’

Key Takeaways

• A well-respected Australian barrister, Gavin Silbert KC, has initiated legal action against Qantas over unusable flight credits.
• He claims that the national airline has ignored his $5823.15 credit and has faced 'useless' customer service from the company.
• Silbert hopes that this legal action will help others who find themselves in similar situations without the means to challenge the issue.
• He believes that there is potential for a class action against Qantas over unusable flight credits and suspects that hundreds of millions of dollars are being held by the airline that doesn't belong to them.

While it remains to be seen what the outcome of Mr Silbert's case will be, his story serves as a powerful reminder to persevere!

Let his story be a motivation to all of us to remain vigilant with our travel deals and to fight for fairness and transparency.

Remember, if you ever find yourself facing similar challenges with flight credits or any other aspect of your travel plans, don't hesitate to advocate for yourself. You have earned your discounts and deserve to use them to the fullest.

Have you ever experienced a situation where you were unable to use your flight credits? How did you handle the situation? Share your stories with us in the comments below!

We also recommend checking this article, where we reported on how Qantas passengers feel about the usability of its flight credit offers.

Good luck mate, skin 'em!

 

[Kelpie]

We all enjoy a good bargain, and when it comes to travel, discounts and deals can make all the difference in our holiday plans.

After all, travel can be expensive, and anything that can help us save money is always welcome.

There are many ways to make travel more affordable, from discounted flights to hotel deals and holiday packages.

But sometimes, scoring a deal can be easier said than done. Airlines have gained a reputation for excessive flight cancellations and the issuance of flight credits that can be tricky or impossible to utilise.

As a result, Australian travellers are often left feeling disappointed and financially disadvantaged, with no clear recourse.

However, one man has taken matters into his own hands after feeling cheated by Qantas regarding flight credit.

View attachment 19567

Gavin Silbert KC, a barrister, is pursuing legal action against Qantas, alleging that the airline persistently disregarded his flight credit. Credit: Shutterstock.

Gavin Silbert KC, a well-respected barrister formerly the Victorian Crown prosecutor, is taking the Australian airline to court.

His flight was cancelled due to the pandemic in August 2021, and in return, he was offered a flight credit amounting to $5823.15. But when it came to applying for the credit, the airline 'completely and utterly ignored' it.

Speaking to radio station 3AW, Mr Silbert said: 'So I'll do something that I've spent the whole of my professional life trying to dissuade people from.’

‘I would love to give this evidence in open court because it's absolutely disgraceful.’

‘Essentially, it'll be a contractual claim. They acknowledged that they owed me the money, they gave me credit... and they've simply ignored it.'

He criticised the airline's customer service as being of no help and expressed concern that numerous other Australians could encounter comparable circumstances, lacking the resources to address the matter.

Mr Silbert also sparked a new hope in several travellers whose flight credits have gone unused due to the airline's inactivity.

He believes it could be the start of a potential class action against Qantas and wants to stand up for the ‘little people’ caught in similar situations without the means to challenge it.

He remarked: ‘They can't afford to take individual court action and I don't know how much money Qantas are holding that doesn't belong to them.’

‘But it would be in the hundreds of millions of dollars, I suspect. There's no one holding them to account.’

Key Takeaways

• A well-respected Australian barrister, Gavin Silbert KC, has initiated legal action against Qantas over unusable flight credits.
• He claims that the national airline has ignored his $5823.15 credit and has faced 'useless' customer service from the company.
• Silbert hopes that this legal action will help others who find themselves in similar situations without the means to challenge the issue.
• He believes that there is potential for a class action against Qantas over unusable flight credits and suspects that hundreds of millions of dollars are being held by the airline that doesn't belong to them.

While it remains to be seen what the outcome of Mr Silbert's case will be, his story serves as a powerful reminder to persevere!

Let his story be a motivation to all of us to remain vigilant with our travel deals and to fight for fairness and transparency.

Remember, if you ever find yourself facing similar challenges with flight credits or any other aspect of your travel plans, don't hesitate to advocate for yourself. You have earned your discounts and deserve to use them to the fullest.

Have you ever experienced a situation where you were unable to use your flight credits? How did you handle the situation? Share your stories with us in the comments below!

We also recommend checking this article, where we reported on how Qantas passengers feel about the usability of its flight credit offers.

They are hopeless. I have millions of frequent flyers points accumulated over the years but it is practically impossible to book a flight as there aren't any seats available when I need a seat or two.
You ring someone and you practically have to wait for hours and at times even longer and you end up hanging up yourself.
About time someone is dragging them through the Courts as Qantas is making an absolute fortune on that programme.
Only wish that that same Barrister would start a Class Action.

 

[Kelpie]

We all enjoy a good bargain, and when it comes to travel, discounts and deals can make all the difference in our holiday plans.

After all, travel can be expensive, and anything that can help us save money is always welcome.

There are many ways to make travel more affordable, from discounted flights to hotel deals and holiday packages.

But sometimes, scoring a deal can be easier said than done. Airlines have gained a reputation for excessive flight cancellations and the issuance of flight credits that can be tricky or impossible to utilise.

As a result, Australian travellers are often left feeling disappointed and financially disadvantaged, with no clear recourse.

However, one man has taken matters into his own hands after feeling cheated by Qantas regarding flight credit.

View attachment 19567

Gavin Silbert KC, a barrister, is pursuing legal action against Qantas, alleging that the airline persistently disregarded his flight credit. Credit: Shutterstock.

Gavin Silbert KC, a well-respected barrister formerly the Victorian Crown prosecutor, is taking the Australian airline to court.

His flight was cancelled due to the pandemic in August 2021, and in return, he was offered a flight credit amounting to $5823.15. But when it came to applying for the credit, the airline 'completely and utterly ignored' it.

Speaking to radio station 3AW, Mr Silbert said: 'So I'll do something that I've spent the whole of my professional life trying to dissuade people from.’

‘I would love to give this evidence in open court because it's absolutely disgraceful.’

‘Essentially, it'll be a contractual claim. They acknowledged that they owed me the money, they gave me credit... and they've simply ignored it.'

He criticised the airline's customer service as being of no help and expressed concern that numerous other Australians could encounter comparable circumstances, lacking the resources to address the matter.

Mr Silbert also sparked a new hope in several travellers whose flight credits have gone unused due to the airline's inactivity.

He believes it could be the start of a potential class action against Qantas and wants to stand up for the ‘little people’ caught in similar situations without the means to challenge it.

He remarked: ‘They can't afford to take individual court action and I don't know how much money Qantas are holding that doesn't belong to them.’

‘But it would be in the hundreds of millions of dollars, I suspect. There's no one holding them to account.’

Key Takeaways

• A well-respected Australian barrister, Gavin Silbert KC, has initiated legal action against Qantas over unusable flight credits.
• He claims that the national airline has ignored his $5823.15 credit and has faced 'useless' customer service from the company.
• Silbert hopes that this legal action will help others who find themselves in similar situations without the means to challenge the issue.
• He believes that there is potential for a class action against Qantas over unusable flight credits and suspects that hundreds of millions of dollars are being held by the airline that doesn't belong to them.

While it remains to be seen what the outcome of Mr Silbert's case will be, his story serves as a powerful reminder to persevere!

Let his story be a motivation to all of us to remain vigilant with our travel deals and to fight for fairness and transparency.

Remember, if you ever find yourself facing similar challenges with flight credits or any other aspect of your travel plans, don't hesitate to advocate for yourself. You have earned your discounts and deserve to use them to the fullest.

Have you ever experienced a situation where you were unable to use your flight credits? How did you handle the situation? Share your stories with us in the comments below!

We also recommend checking this article, where we reported on how Qantas passengers feel about the usability of its flight credit offers.

""
Airlines have gained a reputation for excessive flight cancellations and the issuance of flight credits that can be tricky or impossible to utilise.

As a result, Australian travellers are often left feeling disappointed and financially disadvantaged, with no clear recourse.""

SO TRUE.

There are times that I think if it actually isn't a legalized scam.

 

[Kelpie]

We all enjoy a good bargain, and when it comes to travel, discounts and deals can make all the difference in our holiday plans.

After all, travel can be expensive, and anything that can help us save money is always welcome.

There are many ways to make travel more affordable, from discounted flights to hotel deals and holiday packages.

But sometimes, scoring a deal can be easier said than done. Airlines have gained a reputation for excessive flight cancellations and the issuance of flight credits that can be tricky or impossible to utilise.

As a result, Australian travellers are often left feeling disappointed and financially disadvantaged, with no clear recourse.

However, one man has taken matters into his own hands after feeling cheated by Qantas regarding flight credit.

View attachment 19567

Gavin Silbert KC, a barrister, is pursuing legal action against Qantas, alleging that the airline persistently disregarded his flight credit. Credit: Shutterstock.

Gavin Silbert KC, a well-respected barrister formerly the Victorian Crown prosecutor, is taking the Australian airline to court.

His flight was cancelled due to the pandemic in August 2021, and in return, he was offered a flight credit amounting to $5823.15. But when it came to applying for the credit, the airline 'completely and utterly ignored' it.

Speaking to radio station 3AW, Mr Silbert said: 'So I'll do something that I've spent the whole of my professional life trying to dissuade people from.’

‘I would love to give this evidence in open court because it's absolutely disgraceful.’

‘Essentially, it'll be a contractual claim. They acknowledged that they owed me the money, they gave me credit... and they've simply ignored it.'

He criticised the airline's customer service as being of no help and expressed concern that numerous other Australians could encounter comparable circumstances, lacking the resources to address the matter.

Mr Silbert also sparked a new hope in several travellers whose flight credits have gone unused due to the airline's inactivity.

He believes it could be the start of a potential class action against Qantas and wants to stand up for the ‘little people’ caught in similar situations without the means to challenge it.

He remarked: ‘They can't afford to take individual court action and I don't know how much money Qantas are holding that doesn't belong to them.’

‘But it would be in the hundreds of millions of dollars, I suspect. There's no one holding them to account.’

Key Takeaways

• A well-respected Australian barrister, Gavin Silbert KC, has initiated legal action against Qantas over unusable flight credits.
• He claims that the national airline has ignored his $5823.15 credit and has faced 'useless' customer service from the company.
• Silbert hopes that this legal action will help others who find themselves in similar situations without the means to challenge the issue.
• He believes that there is potential for a class action against Qantas over unusable flight credits and suspects that hundreds of millions of dollars are being held by the airline that doesn't belong to them.

While it remains to be seen what the outcome of Mr Silbert's case will be, his story serves as a powerful reminder to persevere!

Let his story be a motivation to all of us to remain vigilant with our travel deals and to fight for fairness and transparency.

Remember, if you ever find yourself facing similar challenges with flight credits or any other aspect of your travel plans, don't hesitate to advocate for yourself. You have earned your discounts and deserve to use them to the fullest.

Have you ever experienced a situation where you were unable to use your flight credits? How did you handle the situation? Share your stories with us in the comments below!

We also recommend checking this article, where we reported on how Qantas passengers feel about the usability of its flight credit offers.

""

• He believes that there is potential for a class action against Qantas over unusable flight credits and suspects that hundreds of millions of dollars are being held by the airline that doesn't belong to them.""

That is what I stated in my original postings.

If he was to start that Legal Procedure, I will be the first to sign up for a Class Action against them.

I have millions upon millions of frequent Flyer points and I can't use them when I wanted to nor can I get much help from Customer Service IF I AM LUCKY ENOUGH TO GET TO TALK TO SOMEONE.

Now is it all intentional on thei behalf.?

 

[Kelpie]

This Barrister is doing a great service for all Australians who’ve had similar issues with flight credits. It’s a breach of contract by the airline. Sometimes a Class Action is also necessary to prevent future breaches, especially with a successful precedent case, which I hope this one is.

I do hope that he will proceed with the Class Action. I am sure that there wll be plenty of specialist Class Actions funders more than willing to jump in and offer the money to start the Case.

Qantas even came out even with increasing the numbers of Frequent Flyers points to book your flights......ALL AT THE COST OF THE FREQUENT FLYER MEMBERS thus increasing their profits even more.

 

[Kelpie]

I had flight credits with Virgin because if covid. I had no problems using them when I travelled again. If I remember rightly they even extended the time when the credits had to be used by. Like Virgin

Like Virgin and their attitude towards the Customers.
But I didn't like them much when I done a hell of a lot of money when heaps of my shares and a lot of other shereholders shares were written off and got not even a cent for them.