Living in a rural community has drawbacks, including anticipating delays when buying online, with slower postal services and higher shipping costs.

In addition to these challenges, the risk of packages getting lost is a concern, as experienced by this Aussie woman on a large outback property.

Recently, Australia Post faced criticism as a frustrated Aussie woman named Heidi was baffled by her parcel's odd location on her rural property.

Upon receiving a notification that her parcel was delivered and ‘left in a safe spot’, Heidi undertook a scavenger hunt, armed only with a picture of her package under a tree, which, unfortunately, provided no further details.

Heidi revealed her vast farm, showcasing the location where her Australia Post parcel was left under a tree. Image source: TikTok

Discovering it ‘only by sheer luck’, Heidi shared her frustration and dismay with the Australia Post driver on social media.

‘Thank you Australia Post. Just when I thought you guys couldn't get any f**king stupider,’ she said.

‘Any sensible person, you would think, would probably be able to drive up the driveway to the house and leave it up there,’ she added.

In a playful video mocking the Australia Post driver, she humorously imitated the decision-making process, saying: ‘I'll just drive in and pick a tree,’ and sarcastically added, ‘Hope like heck that the owner finds it. Thank Christ the owner did find it.’

Heidi found her $100 parcel on a random tree stump on her 800-acre farm.

Due to her rural location, Heidi usually receives parcels at the local store and post office.

However, after checking these locations unsuccessfully, she confirmed the delivery through her Australia Post notification online.

Surprisingly, the package was not at her home or the post office but in the bush outside her property, as shown in the image provided by the delivery driver.

Australia Post's delivery policy specifies that certain areas do not receive doorstep deliveries. Image source: Australia Post

Australia Post’s delivery policy takes into account the population and accessibility of an area.

In response to the situation, a spokesperson expressed the intention to investigate the matter further, stating: ‘Australia Post takes seriously its responsibility to deliver mail and parcels, and the vast majority of items are delivered safely.’

‘We’d like to look into this matter further and encourage the customer who posted this video to contact us directly on 13 POST.’

Delivery policy

The delivery policy specifies that certain areas do not receive doorstep deliveries depending on location and population density.

Instead, they opt for roadside delivery to the property’s boundary, particularly in medium to low-population density areas.

In this situation, letterboxes will either be at the main entrance to the property or all clustered together at the intersection of the street/lane and the main road.

If a parcel requires a signature on delivery, the roadside delivery policy states that a card will be left, and the parcel will be taken to the local post office.

The spokesperson encouraged the customer to contact Australia Post directly to address the issue, reassuring them of the commitment to ensuring the safe delivery of mail and parcels.

Key Takeaways

• An Aussie woman searched the 800-acre rural property for a parcel left under a tree by a post driver.
• Heidi, the customer, vented frustration online, emphasising usual delivery to the local store due to the remote location.
• The image taken by the delivery driver showed the package sitting under a tree, but it didn't provide any information to help Heidi locate it.
• Australia Post responded to the incident, stating that while delivery methods vary based on location and population density, they take their responsibility to deliver mail and parcels seriously and would be looking into the matter further.

Members, what are your thoughts on this matter? Do you believe the delivery driver's action is justified given the remoteness of Heidi’s farm, or do you think otherwise?

Share your thoughts in the comments below!

 

[Littleboy8]

Living in a rural community has drawbacks, including anticipating delays when buying online, with slower postal services and higher shipping costs.

In addition to these challenges, the risk of packages getting lost is a concern, as experienced by this Aussie woman on a large outback property.

Recently, Australia Post faced criticism as a frustrated Aussie woman named Heidi was baffled by her parcel's odd location on her rural property.

Upon receiving a notification that her parcel was delivered and ‘left in a safe spot’, Heidi undertook a scavenger hunt, armed only with a picture of her package under a tree, which, unfortunately, provided no further details.

View attachment 32931

Heidi revealed her vast farm, showcasing the location where her Australia Post parcel was left under a tree. Image source: TikTok

Discovering it ‘only by sheer luck’, Heidi shared her frustration and dismay with the Australia Post driver on social media.

‘Thank you Australia Post. Just when I thought you guys couldn't get any f**king stupider,’ she said.

‘Any sensible person, you would think, would probably be able to drive up the driveway to the house and leave it up there,’ she added.

In a playful video mocking the Australia Post driver, she humorously imitated the decision-making process, saying: ‘I'll just drive in and pick a tree,’ and sarcastically added, ‘Hope like heck that the owner finds it. Thank Christ the owner did find it.’

Heidi found her $100 parcel on a random tree stump on her 800-acre farm.

Due to her rural location, Heidi usually receives parcels at the local store and post office.

However, after checking these locations unsuccessfully, she confirmed the delivery through her Australia Post notification online.

Surprisingly, the package was not at her home or the post office but in the bush outside her property, as shown in the image provided by the delivery driver.

View attachment 32932

Australia Post's delivery policy specifies that certain areas do not receive doorstep deliveries. Image source: Australia Post

Australia Post’s delivery policy takes into account the population and accessibility of an area.

In response to the situation, a spokesperson expressed the intention to investigate the matter further, stating: ‘Australia Post takes seriously its responsibility to deliver mail and parcels, and the vast majority of items are delivered safely.’

‘We’d like to look into this matter further and encourage the customer who posted this video to contact us directly on 13 POST.’

Delivery policy

The delivery policy specifies that certain areas do not receive doorstep deliveries depending on location and population density.

Instead, they opt for roadside delivery to the property’s boundary, particularly in medium to low-population density areas.

In this situation, letterboxes will either be at the main entrance to the property or all clustered together at the intersection of the street/lane and the main road.

If a parcel requires a signature on delivery, the roadside delivery policy states that a card will be left, and the parcel will be taken to the local post office.

The spokesperson encouraged the customer to contact Australia Post directly to address the issue, reassuring them of the commitment to ensuring the safe delivery of mail and parcels.

Key Takeaways

• An Aussie woman searched the 800-acre rural property for a parcel left under a tree by a post driver.
• Heidi, the customer, vented frustration online, emphasising usual delivery to the local store due to the remote location.
• The image taken by the delivery driver showed the package sitting under a tree, but it didn't provide any information to help Heidi locate it.
• Australia Post responded to the incident, stating that while delivery methods vary based on location and population density, they take their responsibility to deliver mail and parcels seriously and would be looking into the matter further.

Members, what are your thoughts on this matter? Do you believe the delivery driver's action is justified given the remoteness of Heidi’s farm, or do you think otherwise?

Share your thoughts in the comments below!

 

[Heather Watson]

Living in a rural community has drawbacks, including anticipating delays when buying online, with slower postal services and higher shipping costs.

In addition to these challenges, the risk of packages getting lost is a concern, as experienced by this Aussie woman on a large outback property.

Recently, Australia Post faced criticism as a frustrated Aussie woman named Heidi was baffled by her parcel's odd location on her rural property.

Upon receiving a notification that her parcel was delivered and ‘left in a safe spot’, Heidi undertook a scavenger hunt, armed only with a picture of her package under a tree, which, unfortunately, provided no further details.

View attachment 32931

Heidi revealed her vast farm, showcasing the location where her Australia Post parcel was left under a tree. Image source: TikTok

Discovering it ‘only by sheer luck’, Heidi shared her frustration and dismay with the Australia Post driver on social media.

‘Thank you Australia Post. Just when I thought you guys couldn't get any f**king stupider,’ she said.

‘Any sensible person, you would think, would probably be able to drive up the driveway to the house and leave it up there,’ she added.

In a playful video mocking the Australia Post driver, she humorously imitated the decision-making process, saying: ‘I'll just drive in and pick a tree,’ and sarcastically added, ‘Hope like heck that the owner finds it. Thank Christ the owner did find it.’

Heidi found her $100 parcel on a random tree stump on her 800-acre farm.

Due to her rural location, Heidi usually receives parcels at the local store and post office.

However, after checking these locations unsuccessfully, she confirmed the delivery through her Australia Post notification online.

Surprisingly, the package was not at her home or the post office but in the bush outside her property, as shown in the image provided by the delivery driver.

View attachment 32932

Australia Post's delivery policy specifies that certain areas do not receive doorstep deliveries. Image source: Australia Post

Australia Post’s delivery policy takes into account the population and accessibility of an area.

In response to the situation, a spokesperson expressed the intention to investigate the matter further, stating: ‘Australia Post takes seriously its responsibility to deliver mail and parcels, and the vast majority of items are delivered safely.’

‘We’d like to look into this matter further and encourage the customer who posted this video to contact us directly on 13 POST.’

Delivery policy

The delivery policy specifies that certain areas do not receive doorstep deliveries depending on location and population density.

Instead, they opt for roadside delivery to the property’s boundary, particularly in medium to low-population density areas.

In this situation, letterboxes will either be at the main entrance to the property or all clustered together at the intersection of the street/lane and the main road.

If a parcel requires a signature on delivery, the roadside delivery policy states that a card will be left, and the parcel will be taken to the local post office.

The spokesperson encouraged the customer to contact Australia Post directly to address the issue, reassuring them of the commitment to ensuring the safe delivery of mail and parcels.

Key Takeaways

• An Aussie woman searched the 800-acre rural property for a parcel left under a tree by a post driver.
• Heidi, the customer, vented frustration online, emphasising usual delivery to the local store due to the remote location.
• The image taken by the delivery driver showed the package sitting under a tree, but it didn't provide any information to help Heidi locate it.
• Australia Post responded to the incident, stating that while delivery methods vary based on location and population density, they take their responsibility to deliver mail and parcels seriously and would be looking into the matter further.

Members, what are your thoughts on this matter? Do you believe the delivery driver's action is justified given the remoteness of Heidi’s farm, or do you think otherwise?

Share your thoughts in the comments below!

 

[Heather Watson]

She

Living in a rural community has drawbacks, including anticipating delays when buying online, with slower postal services and higher shipping costs.

In addition to these challenges, the risk of packages getting lost is a concern, as experienced by this Aussie woman on a large outback property.

Recently, Australia Post faced criticism as a frustrated Aussie woman named Heidi was baffled by her parcel's odd location on her rural property.

Upon receiving a notification that her parcel was delivered and ‘left in a safe spot’, Heidi undertook a scavenger hunt, armed only with a picture of her package under a tree, which, unfortunately, provided no further details.

View attachment 32931

Heidi revealed her vast farm, showcasing the location where her Australia Post parcel was left under a tree. Image source: TikTok

Discovering it ‘only by sheer luck’, Heidi shared her frustration and dismay with the Australia Post driver on social media.

‘Thank you Australia Post. Just when I thought you guys couldn't get any f**king stupider,’ she said.

‘Any sensible person, you would think, would probably be able to drive up the driveway to the house and leave it up there,’ she added.

In a playful video mocking the Australia Post driver, she humorously imitated the decision-making process, saying: ‘I'll just drive in and pick a tree,’ and sarcastically added, ‘Hope like heck that the owner finds it. Thank Christ the owner did find it.’

Heidi found her $100 parcel on a random tree stump on her 800-acre farm.

Due to her rural location, Heidi usually receives parcels at the local store and post office.

However, after checking these locations unsuccessfully, she confirmed the delivery through her Australia Post notification online.

Surprisingly, the package was not at her home or the post office but in the bush outside her property, as shown in the image provided by the delivery driver.

View attachment 32932

Australia Post's delivery policy specifies that certain areas do not receive doorstep deliveries. Image source: Australia Post

Australia Post’s delivery policy takes into account the population and accessibility of an area.

In response to the situation, a spokesperson expressed the intention to investigate the matter further, stating: ‘Australia Post takes seriously its responsibility to deliver mail and parcels, and the vast majority of items are delivered safely.’

‘We’d like to look into this matter further and encourage the customer who posted this video to contact us directly on 13 POST.’

Delivery policy

The delivery policy specifies that certain areas do not receive doorstep deliveries depending on location and population density.

Instead, they opt for roadside delivery to the property’s boundary, particularly in medium to low-population density areas.

In this situation, letterboxes will either be at the main entrance to the property or all clustered together at the intersection of the street/lane and the main road.

If a parcel requires a signature on delivery, the roadside delivery policy states that a card will be left, and the parcel will be taken to the local post office.

The spokesperson encouraged the customer to contact Australia Post directly to address the issue, reassuring them of the commitment to ensuring the safe delivery of mail and parcels.

Key Takeaways

• An Aussie woman searched the 800-acre rural property for a parcel left under a tree by a post driver.
• Heidi, the customer, vented frustration online, emphasising usual delivery to the local store due to the remote location.
• The image taken by the delivery driver showed the package sitting under a tree, but it didn't provide any information to help Heidi locate it.
• Australia Post responded to the incident, stating that while delivery methods vary based on location and population density, they take their responsibility to deliver mail and parcels seriously and would be looking into the matter further.

Members, what are your thoughts on this matter? Do you believe the delivery driver's action is justified given the remoteness of Heidi’s farm, or do you think otherwise?

Share your thoughts in the comments below

Living in a rural community has drawbacks, including anticipating delays when buying online, with slower postal services and higher shipping costs.

In addition to these challenges, the risk of packages getting lost is a concern, as experienced by this Aussie woman on a large outback property.

Recently, Australia Post faced criticism as a frustrated Aussie woman named Heidi was baffled by her parcel's odd location on her rural property.

Upon receiving a notification that her parcel was delivered and ‘left in a safe spot’, Heidi undertook a scavenger hunt, armed only with a picture of her package under a tree, which, unfortunately, provided no further details.

View attachment 32931

Heidi revealed her vast farm, showcasing the location where her Australia Post parcel was left under a tree. Image source: TikTok

Discovering it ‘only by sheer luck’, Heidi shared her frustration and dismay with the Australia Post driver on social media.

‘Thank you Australia Post. Just when I thought you guys couldn't get any f**king stupider,’ she said.

‘Any sensible person, you would think, would probably be able to drive up the driveway to the house and leave it up there,’ she added.

In a playful video mocking the Australia Post driver, she humorously imitated the decision-making process, saying: ‘I'll just drive in and pick a tree,’ and sarcastically added, ‘Hope like heck that the owner finds it. Thank Christ the owner did find it.’

Heidi found her $100 parcel on a random tree stump on her 800-acre farm.

Due to her rural location, Heidi usually receives parcels at the local store and post office.

However, after checking these locations unsuccessfully, she confirmed the delivery through her Australia Post notification online.

Surprisingly, the package was not at her home or the post office but in the bush outside her property, as shown in the image provided by the delivery driver.

View attachment 32932

Australia Post's delivery policy specifies that certain areas do not receive doorstep deliveries. Image source: Australia Post

Australia Post’s delivery policy takes into account the population and accessibility of an area.

In response to the situation, a spokesperson expressed the intention to investigate the matter further, stating: ‘Australia Post takes seriously its responsibility to deliver mail and parcels, and the vast majority of items are delivered safely.’

‘We’d like to look into this matter further and encourage the customer who posted this video to contact us directly on 13 POST.’

Delivery policy

The delivery policy specifies that certain areas do not receive doorstep deliveries depending on location and population density.

Instead, they opt for roadside delivery to the property’s boundary, particularly in medium to low-population density areas.

In this situation, letterboxes will either be at the main entrance to the property or all clustered together at the intersection of the street/lane and the main road.

If a parcel requires a signature on delivery, the roadside delivery policy states that a card will be left, and the parcel will be taken to the local post office.

The spokesperson encouraged the customer to contact Australia Post directly to address the issue, reassuring them of the commitment to ensuring the safe delivery of mail and parcels.

Key Takeaways

• An Aussie woman searched the 800-acre rural property for a parcel left under a tree by a post driver.
• Heidi, the customer, vented frustration online, emphasising usual delivery to the local store due to the remote location.
• The image taken by the delivery driver showed the package sitting under a tree, but it didn't provide any information to help Heidi locate it.
• Australia Post responded to the incident, stating that while delivery methods vary based on location and population density, they take their responsibility to deliver mail and parcels seriously and would be looking into the matter further.

Members, what are your thoughts on this matter? Do you believe the delivery driver's action is justified given the remoteness of Heidi’s farm, or do you think otherwise?

Share your thoughts in the comments below!

Was there no phone or jungle drums and where they going to nail notice to tree

 

[Robbo3006]

It's been 10 days already and still no sign or an Australia Post article from Melbourne to Sydney, it's quicker to order from Temu U.S. or Ali Express in China. It's a joke now, what used to be a proud tradition now is a disgrace.

 

[lalapea]

I recently had a parcel tour South Australia before arriving in WA, tracking was useless, took over 3 weeks from Victoria, I have no faith in the postal service at all

 

[Littleboy8]

I recently had a parcel tour South Australia before arriving in WA, tracking was useless, took over 3 weeks from Victoria, I have no faith in the postal service at all

Oh so it went on a holiday then

 

[AlanQ]

given the deliveries to properties out of the local residential area is done by contracted locals, maybe she needs to ask who the contractor is. May even know the person, which could possibly also add to the reason for the alleged scavenger hunt. Is there ever ANY questions asked of the service provider before these social media publicity photos are uploaded?

 

[Littleboy8]

given the deliveries to properties out of the local residential area is done by contracted locals, maybe she needs to ask who the contractor is. May even know the person, which could possibly also add to the reason for the alleged scavenger hunt. Is there ever ANY questions asked of the service provider before these social media publicity photos are uploaded?

Could be a friendly prankster you reckon

 

[Tipsy]

Living in a rural community has drawbacks, including anticipating delays when buying online, with slower postal services and higher shipping costs.

In addition to these challenges, the risk of packages getting lost is a concern, as experienced by this Aussie woman on a large outback property.

Recently, Australia Post faced criticism as a frustrated Aussie woman named Heidi was baffled by her parcel's odd location on her rural property.

Upon receiving a notification that her parcel was delivered and ‘left in a safe spot’, Heidi undertook a scavenger hunt, armed only with a picture of her package under a tree, which, unfortunately, provided no further details.

View attachment 32931

Heidi revealed her vast farm, showcasing the location where her Australia Post parcel was left under a tree. Image source: TikTok

Discovering it ‘only by sheer luck’, Heidi shared her frustration and dismay with the Australia Post driver on social media.

‘Thank you Australia Post. Just when I thought you guys couldn't get any f**king stupider,’ she said.

‘Any sensible person, you would think, would probably be able to drive up the driveway to the house and leave it up there,’ she added.

In a playful video mocking the Australia Post driver, she humorously imitated the decision-making process, saying: ‘I'll just drive in and pick a tree,’ and sarcastically added, ‘Hope like heck that the owner finds it. Thank Christ the owner did find it.’

Heidi found her $100 parcel on a random tree stump on her 800-acre farm.

Due to her rural location, Heidi usually receives parcels at the local store and post office.

However, after checking these locations unsuccessfully, she confirmed the delivery through her Australia Post notification online.

Surprisingly, the package was not at her home or the post office but in the bush outside her property, as shown in the image provided by the delivery driver.

View attachment 32932

Australia Post's delivery policy specifies that certain areas do not receive doorstep deliveries. Image source: Australia Post

Australia Post’s delivery policy takes into account the population and accessibility of an area.

In response to the situation, a spokesperson expressed the intention to investigate the matter further, stating: ‘Australia Post takes seriously its responsibility to deliver mail and parcels, and the vast majority of items are delivered safely.’

‘We’d like to look into this matter further and encourage the customer who posted this video to contact us directly on 13 POST.’

Delivery policy

The delivery policy specifies that certain areas do not receive doorstep deliveries depending on location and population density.

Instead, they opt for roadside delivery to the property’s boundary, particularly in medium to low-population density areas.

In this situation, letterboxes will either be at the main entrance to the property or all clustered together at the intersection of the street/lane and the main road.

If a parcel requires a signature on delivery, the roadside delivery policy states that a card will be left, and the parcel will be taken to the local post office.

The spokesperson encouraged the customer to contact Australia Post directly to address the issue, reassuring them of the commitment to ensuring the safe delivery of mail and parcels.

Key Takeaways

• An Aussie woman searched the 800-acre rural property for a parcel left under a tree by a post driver.
• Heidi, the customer, vented frustration online, emphasising usual delivery to the local store due to the remote location.
• The image taken by the delivery driver showed the package sitting under a tree, but it didn't provide any information to help Heidi locate it.
• Australia Post responded to the incident, stating that while delivery methods vary based on location and population density, they take their responsibility to deliver mail and parcels seriously and would be looking into the matter further.

Members, what are your thoughts on this matter? Do you believe the delivery driver's action is justified given the remoteness of Heidi’s farm, or do you think otherwise?

Share your thoughts in the comments below!

Just another LAZY Australia Post Employee most employee's are damn good people and go about their day with pride Its just a few who have no pride when going about his/her day without ANY thought about peoples property that they ARE RESPONSIBLE FOR until CORRECTLY DELIVERED...

 

[featherfour]

Normally, our parcels are delivered to our carport or doorstep, but last week I got a notification that we hadn't been home to receive this parcel. Very odd, since both of us were home all of that day. Even odder, the parcel had not been left at our local postoffice, but at a postoffice 20 minutes in the opposite direction. So I went to pick it up and…nope. It wasn't there. The post office lady thought it was odd that it wouldn't be at my local post office, so she checked, and that's where it was. This was a small package that would normally just be left in my letterbox. Postie was lazy and stupid.

 

[Silverfoxed]

If it is parcel service and they have taken a photo then you can call AP and ask for them to review the photo and get the GPS tag data from it - Then google maps can put it into a few feet of where the photo was taken. I have called them and done that before when a parcel had been "delivered" but to an incorrect address (they dropped it at (19 instead of 16). It wont suit everyone, but at least they can provide the location data if it is requested.....