Are you a victim of the Nissan cyber attack? Here’s what you need to know
- Replies 3
As the digital age advances, the threat of cyber attacks looms, and even the most reputable companies can fall victim to security breaches.
The cyber attack on Nissan Motor Company and Nissan Financial Services in Australia and New Zealand late last year is a stark reminder of the vulnerability of our personal information.
If you're among the approximately 100,000 individuals whose data may have been compromised in this incident, it's crucial to take immediate and effective action to safeguard your identity and finances.
The cyber attack on Nissan's IT servers in Australia and New Zealand on 5 December 2023 led to unauthorised access to various personal data.
Nissan has reported that the leaked information varies per individual, with around 10 per cent of affected individuals having government identification details exposed, including about 220 passports, 4000 Medicare cards, 7500 driver's licences, and 1300 tax file numbers.
The remaining 90 per cent may have had other personal details compromised, such as loan transactions, employment details, or dates of birth.
Affected individuals included ‘some’ Nissan customers, dealers, and ‘some’ current and former employees.
People who used finance services from Mitsubishi, Renault, Skyline, Infiniti, LDV, and RAMS were also affected.
Nissan Australia said it took ‘immediate action’ to address the breach and told relevant Australian and New Zealand government authorities.
The company also restored its systems and is still working with experts to investigate the extent of the cyber attack.
In response to the breach, Nissan Australia and New Zealand have implemented several services to aid individuals affected by the exposure of their personal data.
These measures included providing support through IDCARE, free credit monitoring, and reimbursing costs associated with replacing government-issued IDs as advised by the relevant issuing authority.
Nissan also provided a dedicated customer support phone line available from 7 am to 7 pm AEDT on weekdays.
In Australia, individuals can contact them at 1800 958 000, while in New Zealand, the number is 0800 44 50 14.
Nissan Australia and New Zealand's Managing Director, Andrew Maeer, has sincerely apologised to all customers, dealers, and staff affected by the breach.
‘We understand the worry and anxiety that can arise when someone is told their personal information might be in the public domain,’ he said.
‘That’s why it is important for us to gather enough information about the data breach so that we can understand the risks to people and provide them with the relevant advice and support.’
‘We are very sorry this has happened, and we sincerely apologise to all our customers, dealers and staff.’
‘Moving forward, we are fully committed to learning from this incident and implementing the necessary improvements to minimise the risk of similar occurrences in the future.’
Have you been affected by Nissan’s cyberattack? Let us know in the comments below.
The cyber attack on Nissan Motor Company and Nissan Financial Services in Australia and New Zealand late last year is a stark reminder of the vulnerability of our personal information.
If you're among the approximately 100,000 individuals whose data may have been compromised in this incident, it's crucial to take immediate and effective action to safeguard your identity and finances.
The cyber attack on Nissan's IT servers in Australia and New Zealand on 5 December 2023 led to unauthorised access to various personal data.
Nissan has reported that the leaked information varies per individual, with around 10 per cent of affected individuals having government identification details exposed, including about 220 passports, 4000 Medicare cards, 7500 driver's licences, and 1300 tax file numbers.
Nissan Australia will contact around 100,000 of its customers following the cyberattack. Credit: Nissan / Facebook
The remaining 90 per cent may have had other personal details compromised, such as loan transactions, employment details, or dates of birth.
Affected individuals included ‘some’ Nissan customers, dealers, and ‘some’ current and former employees.
People who used finance services from Mitsubishi, Renault, Skyline, Infiniti, LDV, and RAMS were also affected.
Nissan Australia said it took ‘immediate action’ to address the breach and told relevant Australian and New Zealand government authorities.
The company also restored its systems and is still working with experts to investigate the extent of the cyber attack.
In response to the breach, Nissan Australia and New Zealand have implemented several services to aid individuals affected by the exposure of their personal data.
These measures included providing support through IDCARE, free credit monitoring, and reimbursing costs associated with replacing government-issued IDs as advised by the relevant issuing authority.
Nissan also provided a dedicated customer support phone line available from 7 am to 7 pm AEDT on weekdays.
In Australia, individuals can contact them at 1800 958 000, while in New Zealand, the number is 0800 44 50 14.
‘We understand the worry and anxiety that can arise when someone is told their personal information might be in the public domain,’ he said.
‘That’s why it is important for us to gather enough information about the data breach so that we can understand the risks to people and provide them with the relevant advice and support.’
‘We are very sorry this has happened, and we sincerely apologise to all our customers, dealers and staff.’
‘Moving forward, we are fully committed to learning from this incident and implementing the necessary improvements to minimise the risk of similar occurrences in the future.’
.png){kind=icon}
