ALDI has become an incredibly popular supermarket across the country thanks to its unique business model, excellent selection, and affordable buys.

It’s no wonder that many flock to its stores to save on grocery bills.

However, it’s not all roses. As with any shopping experience, certain problems can arise. And for impeccably honest people, these complications can be anything but smooth sailing.

One ALDI shopper faced an ethical dilemma that has seen differing opinions from Aussies.

The situation unfolded after the shopper noticed an unusual note on her receipt.

‘Manual paper voucher imprint required,’ the receipt from ALDI’s Geraldton, WA, store read.

This receipt has ignited a discussion among mums in Australia. Image source: Facebook

But upon reviewing her bank account, the shopper discovered that she had not been billed for her grocery shopping.

‘Does anyone know what this means? It’s been weeks, and the money still hasn’t gone out of my account,’ she captioned in a post on social media.

She intended to return to the store and inform the staff, but many quickly shared their opinions on what she should do instead.

Given the prevailing cost-of-living crisis, it was unsurprising that the majority of responses came from people suggesting she viewed the groceries as a fortuitous freebie.

‘I don’t know, but I’d take it as a win rather than bother saying anything, it’s not morally reprehensible like stealing from family or friends or even some random poor/working person, ALDI is a major company that can afford to lose $60,’ one commenter said.

‘I would take that as a win and not say anything,’ another added.

While many others agreed that the mum should simply deem herself ‘lucky’ and move on, some provided a possible explanation behind the billing error.

‘The bank didn't answer the EFTPOS machine quickly enough. So it goes offline,’ one person pointed out, with which many concurred.

Some contended it was right to inform ALDI.

‘I am not sure, but the cashier is responsible for it, and sometimes they have to pay or get a warning. I would go back,’ one said.

The mum who shared her dilemma also expressed discomfort with the suggestion to keep it quiet.

‘I’m a pretty honest person, so this doesn’t sit right with me just saying nothing. I also wouldn’t want the lady that served me potentially get in trouble,’ she explained.

Several individuals shared that they had experienced something similar, and despite sometimes weeks passing, they were eventually charged the amount for their groceries.

ALDI explains delays in EFTPOS transactions. Image source: ALDI

Meanwhile, ALDI’s payment FAQs mention that EFTPOS vouchers are processed daily, but occasional glitches between banks can cause delays.

The supermarket stresses its inability to discuss individual accounts and advises shoppers to contact their bank for assistance.

Key Takeaways

• A debate ensued after a woman realised her $62.94 ALDI shop was not charged to her account, and she asked social media users what she should do.
• Most responses suggested she should consider the groceries free, given the current cost of living crisis and ALDI’s status as a major company that could afford the loss.
• Some suggested the likely cause of the non-charging was a delay in the bank’s response to the EFTPOS machine, resulting in the machine going offline.
• A few respondents argued that the right action would be to inform ALDI, as the cashier could be held responsible for the error.

Members, if you were the shopper, what would you do? Would you notify ALDI, or would you keep quiet and see it as a ‘blessing in disguise’? Share your actions in the comments below!

 

[patsut]

ALDI has become an incredibly popular supermarket across the country thanks to its unique business model, excellent selection, and affordable buys.

It’s no wonder that many flock to its stores to save on grocery bills.

However, it’s not all roses. As with any shopping experience, certain problems can arise. And for impeccably honest people, these complications can be anything but smooth sailing.

One ALDI shopper faced an ethical dilemma that has seen differing opinions from Aussies.

The situation unfolded after the shopper noticed an unusual note on her receipt.

‘Manual paper voucher imprint required,’ the receipt from ALDI’s Geraldton, WA, store read.

View attachment 33607

This receipt has ignited a discussion among mums in Australia. Image source: Facebook

But upon reviewing her bank account, the shopper discovered that she had not been billed for her grocery shopping.

‘Does anyone know what this means? It’s been weeks, and the money still hasn’t gone out of my account,’ she captioned in a post on social media.

She intended to return to the store and inform the staff, but many quickly shared their opinions on what she should do instead.

Given the prevailing cost-of-living crisis, it was unsurprising that the majority of responses came from people suggesting she viewed the groceries as a fortuitous freebie.

‘I don’t know, but I’d take it as a win rather than bother saying anything, it’s not morally reprehensible like stealing from family or friends or even some random poor/working person, ALDI is a major company that can afford to lose $60,’ one commenter said.

‘I would take that as a win and not say anything,’ another added.

While many others agreed that the mum should simply deem herself ‘lucky’ and move on, some provided a possible explanation behind the billing error.

‘The bank didn't answer the EFTPOS machine quickly enough. So it goes offline,’ one person pointed out, with which many concurred.

Some contended it was right to inform ALDI.

‘I am not sure, but the cashier is responsible for it, and sometimes they have to pay or get a warning. I would go back,’ one said.

The mum who shared her dilemma also expressed discomfort with the suggestion to keep it quiet.

‘I’m a pretty honest person, so this doesn’t sit right with me just saying nothing. I also wouldn’t want the lady that served me potentially get in trouble,’ she explained.

Several individuals shared that they had experienced something similar, and despite sometimes weeks passing, they were eventually charged the amount for their groceries.

View attachment 33608

ALDI explains delays in EFTPOS transactions. Image source: ALDI

Meanwhile, ALDI’s payment FAQs mention that EFTPOS vouchers are processed daily, but occasional glitches between banks can cause delays.

The supermarket stresses its inability to discuss individual accounts and advises shoppers to contact their bank for assistance.

Key Takeaways

• A debate ensued after a woman realised her $62.94 ALDI shop was not charged to her account, and she asked social media users what she should do.
• Most responses suggested she should consider the groceries free, given the current cost of living crisis and ALDI’s status as a major company that could afford the loss.
• Some suggested the likely cause of the non-charging was a delay in the bank’s response to the EFTPOS machine, resulting in the machine going offline.
• A few respondents argued that the right action would be to inform ALDI, as the cashier could

Key Takeaways

• be held responsible for the error.

Members, if you were the shopper, what would you do? Would you notify ALDI, or would you keep quiet and see it as a ‘blessing in disguise’? Share your actions in the comments below!

I'd contact Aldi to get it sorted.