AFL star's wife exposes Qantas for shocking mistreatment of their terrified dog
By
VanessaC
- Replies 2
News of animal abuse can quickly spark outrage—and it's definitely not something we at the SDC approve of.
Unfortunately, the mistreatment of animals can sometimes be found in the most unexpected places, with the most recent one being on a Qantas flight from Melbourne to Perth.
Nathan Broad, a star player of the Australian Football League, and his wife, TV personality Tayla, sent their French bulldog from Melbourne to Perth via Qantas Freight.
But the couple were unprepared for the level of cruelty their french bulldog would experience as it got caught up in the delays, which left the pet dehydrated in its crate for up to 14 hours.
The airline reportedly suffered from an unexpected IT failure that threw the nation's freight system into chaos.
Manual processing of shipments was then forced due to the outage, and congesting airports with long waiting times for freight.
When the couple’s instructions to have their pet put on a flight weren’t met without notification, and a family member was left waiting for hours in Perth airport for the dog’s arrival, Tayla Broad took to social media to express their outrage.
'This is disgusting and animal abuse,' Tayla said.
'He is so rattled. Couldn't get up our stairs due to exhaustion, so dehydrated, drooling and all out of sorts.'
The airline apologised to the couple in a statement saying: 'Our team regularly checked the pet was OK, refilled their water and made sure the crate was clean. The crate was kept under cover in our freight terminal while waiting.'
Qantas' issue reportedly affected more customers than just the couple’s beloved dog.
The prolonged waiting times have left unrefrigerated products, such as produce and pharmaceuticals, destroyed and unusable.
Moreover, it was reported that corpses were also left in coffins on the tarmac.
These claims were denied by Qantas as they said they prioritised human remains and urgent medical supplies to avoid these from being delayed.
Qantas said that the IT issue has already been resolved, and the backlog from domestic freight services has been cleared. However, international freight delays still remain.
'The issue has now been addressed, and we are working around the clock to make sure all outstanding items get where they need to go as quickly as possible,' a spokesperson from Qantas Freight explained.
'We [understand] this has been really frustrating for customers, and we are sorry that this outage impacted them over the past couple of weeks. We've been posting regular website updates and getting in touch with customers directly.'
See Tayla’s update on their bulldog after the incident with Qantas below:
Members, have you also experienced any delays on your flight with Qantas? Share your stories with us in the comments below!
Unfortunately, the mistreatment of animals can sometimes be found in the most unexpected places, with the most recent one being on a Qantas flight from Melbourne to Perth.
Nathan Broad, a star player of the Australian Football League, and his wife, TV personality Tayla, sent their French bulldog from Melbourne to Perth via Qantas Freight.
But the couple were unprepared for the level of cruelty their french bulldog would experience as it got caught up in the delays, which left the pet dehydrated in its crate for up to 14 hours.
The airline reportedly suffered from an unexpected IT failure that threw the nation's freight system into chaos.
Manual processing of shipments was then forced due to the outage, and congesting airports with long waiting times for freight.
When the couple’s instructions to have their pet put on a flight weren’t met without notification, and a family member was left waiting for hours in Perth airport for the dog’s arrival, Tayla Broad took to social media to express their outrage.
'This is disgusting and animal abuse,' Tayla said.
'He is so rattled. Couldn't get up our stairs due to exhaustion, so dehydrated, drooling and all out of sorts.'
The airline apologised to the couple in a statement saying: 'Our team regularly checked the pet was OK, refilled their water and made sure the crate was clean. The crate was kept under cover in our freight terminal while waiting.'
Qantas' issue reportedly affected more customers than just the couple’s beloved dog.
The prolonged waiting times have left unrefrigerated products, such as produce and pharmaceuticals, destroyed and unusable.
Moreover, it was reported that corpses were also left in coffins on the tarmac.
These claims were denied by Qantas as they said they prioritised human remains and urgent medical supplies to avoid these from being delayed.
Qantas said that the IT issue has already been resolved, and the backlog from domestic freight services has been cleared. However, international freight delays still remain.
'The issue has now been addressed, and we are working around the clock to make sure all outstanding items get where they need to go as quickly as possible,' a spokesperson from Qantas Freight explained.
'We [understand] this has been really frustrating for customers, and we are sorry that this outage impacted them over the past couple of weeks. We've been posting regular website updates and getting in touch with customers directly.'
See Tayla’s update on their bulldog after the incident with Qantas below:
Key Takeaways
- AFL star Nathan Broad and wife Tayla Broad have criticised Qantas for leaving their dog dehydrated in a crate for up to 14 hours due to an IT failure.
- Their dog was supposed to be flown from Melbourne to Perth but was caught up in significant delays caused by a system upgrade to Qantas's freight handling system.
- The Broads criticised Qantas for not notifying them of the delay as a family member had to wait hours at Perth airport for the dog, who turned out to be severely dehydrated and exhausted.
- Qantas has publicly apologised to the couple and said the IT issue had been addressed. They also assured customers that all items would be delivered as quickly as possible, and they have already cleared domestic backlogs.