A detail in this Woolies pasta packet is causing an uproar! Can you spot it?
- Replies 7
When you're doing your grocery shopping, it’s usually safe to assume that the product packaging correctly reflects the item's content. After all, it’s essential for accurate information and consumer protection.
But a keen-eyed shopper at Woolworths was shocked when they discovered an unexpected detail in the pasta aisle.
Vincenzo’s Plate, a video creator, shared on social media: 'I can't believe this Australian supermarket is selling Rigatoni Pasta as Penne. This is false advertising and doesn’t teach the younger generations.'
Indeed, the pasta inside the packet was shaped like rigatoni while the outside label advertised it as penne–though the pasta shapes are similar, they’re still distinct types used in different dishes. Rigatoni is a straight cylinder shape while penne is cut diagonally.
The post understandably caused an uproar, with several people chiming in in the comments section, shocked at the mistake.
Though, some commenters saw the funny side with one joking, 'It's an Australian penne made by an Italian Chef Riga Toni.'
Woolworths have since responded to the issue, saying: 'This appears to be a one-off issue, as this product is normally packed with the correct penne pasta.'
'We are looking into this with our supplier to understand what has happened in this instance.'
A similar instance happened at Coles, where a pregnant woman craving olive bread got the surprise of her life when she found out that the bread she purchased was raisin toast.
'Are you f***ing kidding me, Coles,' she vented.
'You just p***ed off a pregnant person.'
'Do you want to know what this is? It is raisin toast, Coles.' She added.
In her video, which now has over 426,000 views, Cat explained the infuriating error, showing off the bag from Coles Bakery with 'olive' written on the sticker.
You can read more about the incident here and watch Cat’s video below:
If you ever experience this at your local supermarket, here’s how you can report misleading product labels:
When such upsets occur, or any misleading labelling or descriptions, Australians can stand up for their consumer rights and report the issue. The Australian Consumer Law (ACL) ensures businesses provide accurate labelling and descriptions of their products.
Firstly, take a good picture of the product with the misleading label. Having solid evidence to back your claim will be invaluable. Be sure to catch the offending detail clearly, and don't forget to include the brand name and product name.
Next, approach the retailer directly if you feel comfortable doing so. You can generally contact them through their customer service in-store, on their website, or their social media pages.
However, if the misconduct continues or the business does not respond, escalating the issue by contacting your local state or territory consumer protection agency is recommended. You can find their contact details here. These organisations are proficient in dealing with consumer complaints and can offer advice and support during the process.
Reporting such issues helps improve transparency and accuracy in Australian stores. After all, everyone deserves a truthful shopping experience.
This mix-up reminds everyone of the importance of being vigilant and proactive when noticing errors–whether it's something trivial like the shapes of pasta or more serious mislabelling issues.
Members, have you ever spotted any similar issues in the food aisles? Let us know in the comments below!
But a keen-eyed shopper at Woolworths was shocked when they discovered an unexpected detail in the pasta aisle.
Vincenzo’s Plate, a video creator, shared on social media: 'I can't believe this Australian supermarket is selling Rigatoni Pasta as Penne. This is false advertising and doesn’t teach the younger generations.'
Woolworths sold Rigatoni pasta labelled as Penne pasta. Image source: Facebook/Vincenzo’s Plate.
Indeed, the pasta inside the packet was shaped like rigatoni while the outside label advertised it as penne–though the pasta shapes are similar, they’re still distinct types used in different dishes. Rigatoni is a straight cylinder shape while penne is cut diagonally.
The post understandably caused an uproar, with several people chiming in in the comments section, shocked at the mistake.
Though, some commenters saw the funny side with one joking, 'It's an Australian penne made by an Italian Chef Riga Toni.'
Woolworths have since responded to the issue, saying: 'This appears to be a one-off issue, as this product is normally packed with the correct penne pasta.'
'We are looking into this with our supplier to understand what has happened in this instance.'
A similar instance happened at Coles, where a pregnant woman craving olive bread got the surprise of her life when she found out that the bread she purchased was raisin toast.
'Are you f***ing kidding me, Coles,' she vented.
'You just p***ed off a pregnant person.'
'Do you want to know what this is? It is raisin toast, Coles.' She added.
In her video, which now has over 426,000 views, Cat explained the infuriating error, showing off the bag from Coles Bakery with 'olive' written on the sticker.
You can read more about the incident here and watch Cat’s video below:
If you ever experience this at your local supermarket, here’s how you can report misleading product labels:
When such upsets occur, or any misleading labelling or descriptions, Australians can stand up for their consumer rights and report the issue. The Australian Consumer Law (ACL) ensures businesses provide accurate labelling and descriptions of their products.
Firstly, take a good picture of the product with the misleading label. Having solid evidence to back your claim will be invaluable. Be sure to catch the offending detail clearly, and don't forget to include the brand name and product name.
Next, approach the retailer directly if you feel comfortable doing so. You can generally contact them through their customer service in-store, on their website, or their social media pages.
However, if the misconduct continues or the business does not respond, escalating the issue by contacting your local state or territory consumer protection agency is recommended. You can find their contact details here. These organisations are proficient in dealing with consumer complaints and can offer advice and support during the process.
Reporting such issues helps improve transparency and accuracy in Australian stores. After all, everyone deserves a truthful shopping experience.
This mix-up reminds everyone of the importance of being vigilant and proactive when noticing errors–whether it's something trivial like the shapes of pasta or more serious mislabelling issues.
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Is this all that you two have to whinge about.?? Pasta and Bread.!!!! All the awful things that are going on in this world and this is all you have to carry on about. Penne not being penne and raisin bread not being olive bread.!!!! And why are you swearing??? Did it really upset you that much that you had to use the f word.??? Honestly, I'm sure there's homeless people out there that would love to have a loaf of bread and I'm sure they wouldn't or couldn't care less whether it was raisin bread or olive bread or pasta that wasn't penne. Seriously.
