$557 million scam threatens your wallet: Here’s how ATO is fighting back

In an age where digital convenience is king, the dark side of our interconnected world reveals itself through the increasing threat of online scams.

The Australian Taxation Office (ATO) is stepping up to combat a particularly insidious form of fraud that's been fleecing Aussies out of a staggering $557 million.

This isn't just pocket change; it's a significant sum that could have been put towards retirement savings, healthcare, or supporting the grandkids.


The scam works like this: fraudsters create fake myGov accounts and link them to the tax files of unsuspecting Australians.

Once they've established this link, they divert tax refunds by changing bank account details and submitting false tax claims.


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Efforts to combat tax fraud are being enhanced by the Australian Taxation Office with plans for a real-time detection system. Credit: Facebook


These bogus claims can amount to thousands of dollars, money that hardworking citizens have rightfully earned.

The ATO is searching for suppliers to develop an 'industry-leading' fraud risk engine.

This isn't just any old software update; it's a cutting-edge system designed to detect, analyse, and prevent fraud in real-time.


Imagine a digital watchdog that can stop, halt, delay, or scrutinise suspicious transactions as they occur, safeguarding your hard-earned money from these cyber bandits.

The urgency of this development cannot be overstated. With over 14.2 million people using the ATO's online services and 2.4 million using the ATO app, the potential for fraud is vast.

The ATO's Counter Fraud Program invests $187 million over four years to bolster digital defences, adopt best practices, and introduce new fraud prevention capabilities.

This investment is a testament to the ATO's commitment to securing taxpayer information and ensuring tax refunds are in the right hands.

For those who have fallen victim to identity theft, the ATO is not leaving you in the lurch.


They're working on making it easier for taxpayers to recover by adopting stronger security measures and improving responses to fraudulent activity.

Real-time messaging in the ATO app will alert taxpayers to high-risk transactions, allowing them to lock their accounts and stop scammers in their tracks.

The real-time fraud risk engine tender will close on 21 March 2025, marking a significant milestone in the fight against tax-related fraud.

But how do these fraudsters get their hands on your information in the first place?

They're crafty, using methods like phishing scams, data breaches, and even dumpster diving to steal identities.


The recent Optus and Medibank breaches are stark reminders of how vulnerable our personal information can be.

The ATO has also noted a rise in phishing scams, particularly those impersonating ATO or myGov communications.

They've issued a stern warning: while they may contact you via SMS or email, they will never send unsolicited messages with hyperlinks to log into online services.

If you receive such a message, it's a red flag. It's crucial to act swiftly to protect your identity and finances.

Tip
If you suspect you've been targeted by tax identity fraud, don't hesitate to call the ATO on 1800 467 033.
Key Takeaways

  • The Australian Taxation Office is enhancing efforts to combat tax fraud with plans for a real-time fraud detection system.
  • Fraudsters have fraudulently claimed over $557 million by creating fake myGov accounts and redirecting tax refunds.
  • The ATO's Counter Fraud Program aims to invest $187 million over four years to improve digital security and fraud prevention.
  • The ATO also supports taxpayers whose identities have been compromised by providing them with better security measures and alert systems.
Have you encountered a tax scam, or do you have advice for fellow seniors on how to stay safe online? Join the conversation in the comments below and help us build a community that looks out for one another in the digital age.
 

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Just DO NOT get in touch with ANY organisation by answering or clicking on a link in your email. Log out of your email, then phone the organisation via a number you have used personally at another time and NEVER GET IN TOUCH BY ANY ON-LINE NUMBER OR LINK GIVEN TO YOU IN AN EMAIL.

These scammers have wonderful brains but they don’t use those brains for the good of others at all.
 
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I know somebody who got a bill and letter from ATO claiming underpaid tax. The amount was more than the person had earnt. There must have been hundreds of people got them because people were complaining on radio and TV interviews
 
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Good, as long as it doesn't interfere with legitimate transactions or changes.

These mongrel fraudsters should be severely punished, their Assets ceased and sold or destroyed, be made to repay the funds AND do jail time.

No punishment is too harsh after what they've done over and over again.

Don't start me on reintroducing Corporal Punishment.

Oh I forgot...we're too nice and humane to give them what they deserve.

They don't care, why should we?
 
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Ggood, as long as it doesn't interfere with legitimate transactions or changes.

These mongrel fraudsters should be severely punished, their Assets ceased and sold or destroyed, be made to repay the funds AND do jail time.

No punishment is too harsh after what they've done over and over again.

Don't start me on reintroducing Corporal Punishment.

Oh I forgot...we're too nice and humane to give them what they deserve.

They don't care, why should we?
Absolutely love your response and agree 100% with it.
 
I don't understand how myGov was allowed to continue after... $10 million in losses sounds reasonable. How did it get to $557 million in losses?

Per the article,
They're working on making it easier for taxpayers to recover by adopting stronger security measures and improving responses to fraudulent activity.

Real-time messaging in the ATO app will alert taxpayers to high-risk transactions, allowing them to lock their accounts and stop scammers in their tracks.


Why would the ATO rely on technically-challenged individuals to do their own account locking in a race with tech-savvy scammers??? I'm extremely confident with my data security on a PC but have little confidence in my techno-security on a mobile.

If there is enough suspicious activity to warrant a message from the ATO, shouldn't the ATO just put an automatic lock on the account until the issue is resolved? If the transaction is legitimate, the authentic account holder gets in touch with the ATO close to immediately to resolve the issue. If the transaction is a scam, the authentic account holder gets in touch with the ATO when they realize their account is locked. Plenty of businesses do this currently.
 
These mongrel fraudsters should be severely punished, their Assets ceased and sold or destroyed, be made to repay the funds AND do jail time.

We already have the laws on the books that punish this activity. Why aren't the criminals being pursued and punished now?
  • It's in the "too hard" pile because the scammers are underground here and overseas.
  • It's a way to introduce more and more laws which govern the law-abiding.
I'm no fan of scammers but they're just doing their job. The government is simply making it easier for them to do their job.

The government are the ones pushing digital everything down our throats until it's eventually going to be mandatory in order to participate in society. If they can't guarantee security, they are the largest part of the problem.
 

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