‘Standards are down’: Coles new security feature concerns shoppers

In a world where the cost of living seems to be on the rise, supermarkets are often seen as battlegrounds of the everyday budget.

With prices for essentials creeping higher, it's no surprise that some individuals might resort to desperate measures.

However, Coles is taking a stand against shoplifting by implementing a new security measure that has sparked quite a conversation among shoppers.



Coles has recently initiated a trial that involved placing security tags on selected high-value items, such as meat, in some of their stores.

This move is a direct response to the increasing rates of shoplifting, which have escalated alongside the cost of living crisis gripping the nation.


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hoppers were concerned about Coles’ new security feature. Credit: @aaliUGh / Reddit


The security tags, designed to trigger alarms if the tagged items are taken without being scanned at the checkout, have been spotted on products like steaks, causing a stir on social media.

Images of the tagged meat prompted a range of reactions from users, with some expressing their disdain through humour and others voicing their concern over the implications of such measures.

One social media user quipped about the high value of meat, saying, 'Considering they’re worth more than gold, a security tag is a lightweight solution.'



Another user lamented, ‘Love walking into my grocery like a prison too. Hope they bring in pat-downs next month.’

‘It’s a good day to be vegetarian, they ain’t guarding the tofu,’ another added.

The sentiment that security tags on food items are a depressing sign of the times was echoed across the thread, with one user poignantly stating, 'Down down, standards are down.’

The tags are designed to be removed by staff members and can still be processed through self-serve checkouts.



A Coles spokesperson has emphasised that this is a 'very small trial' currently limited to just ten stores in Victoria.

They reassured that most Coles customers 'do the right thing in store'.

‘Measures like this are for the ones who don’t,’ they said.

‘We are always reassessing and trying new security measures and are keen to hear local feedback on the trial.’



Despite the rise in shoplifting rates, there has been limited public outrage, which some attribute to the perception of supermarket price gouging amidst the cost of living crisis.

Coles Group supermarkets reported a total sales revenue growth of 5.9 per cent to $40.5 billion during the 2023 financial year.

Coles has been implementing strict security measures in their efforts to curb theft and protect their staff and customers.

Last year, the supermarket giant also faced criticism from its customers for introducing a ‘prison-like’ security feature. You can read more about the story here.
Key Takeaways

  • Coles is trialling security tags on high-value items such as meat at some stores to combat shoplifting amidst a cost of living crisis.
  • The trial has sparked debate among consumers, with some expressing disdain on social media platforms like Reddit.
  • A trial involving security tags is currently being conducted at only ten stores in Victoria to deter theft.
  • Community reaction to shoplifting and these security measures is mixed, with some understanding the need for such steps and others commenting on the state of poverty and the cost of living.
Have you seen security tags on products in your nearest supermarket? Let us know in the comments below!
 
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Reactions: Harro1948 and BJM
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I think it’s sad that it’s come to this but they have to try something to stop the shoplifting I guess. But I agree, the self serve checkouts really don’t help with the problem. The stores need to look at the bigger picture and ask themselves if they are worth the bother
 
I don't have a issue with Coles tagging the meat, we are all feeling the pinch on rising food costs but that give you the right to STEAL food, it just makes it harder on the honest ones trying to make the best with their income too. If I have some $'s to spare for quality meat, well I'll sacrifice something else to allow me to pay the cost for it.
 
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Reactions: DLHM and Bullwinkle
I see the pot at the end of the rainbow here.
If you are forced to go through a self service process, surely you cannot remove your own security tag. Could this mean that a trend back to manned checkouts is on the horizon?
I, personally, don't care about security tags being there. I don't think our budget includes anything that is considered expensive enough to be tagged.
This has all the signs of a whiz kid behind a computer coming up with yet another cost saving marketing enterprise.
 
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Reactions: DLHM and Bullwinkle
My guess is that thieving slugs will carry a knife and cut off the tags and still steal at will, causing our costs increasing even more from their theft . I have seen, in the past, two women , who had put trays of meat under a very young baby in the pram, not paying for them but thankfully get stopped by a guard outside the store. It beats me how thieves don't have a conscience- I have gone through hard times, we did without and I managed to make tasty meals for the family somehow with cheap cuts of meat Never bought pre packaged meals or Maccas -yuk etc but then I do enjoy cooking
The meat is so bad it is hardly worth stealing.....
 
I really don’t understand why people are “shocked” by having to go through the various security measures being implemented in supermarkets. You’ve been filmed, had security tags removed from clothing at checkouts, set off alarms when leaving a variety of shops, had bag inspection for years now with very little complaint and sometimes even great amusement, so why are supermarkets suddenly different from the multitude of other shops you’ve done business in over a number of years? People are starting to look kinda foolish with all their carry-on.
Exactly!
 
No I haven't seen these yet, but don't see a problem with them as it's the people who steal that cause prices to go up and then we all suffer, so if you're honest don't stress
I totally agree with you Skeeta22, I dont have a problem with the tags. If it can stop the stealing, then we as honest people shouldn't have a problem.
 

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