‘It’s already here’: Expert’s warning as Australia edges closer to a cashless future

Australia’s relationship with cash is shifting in ways that could reshape everyday life in the coming decades.

What began as a slow and subtle change is now gaining momentum, with visible impacts already taking hold across the country.

But as the push towards digital payments accelerates, questions are mounting over what this means for the future of money access.


Australians could be facing a future without access to a single ATM if the current pace of removals continues.

Research by Merchant Machine revealed a steady drop in cash machine numbers across the past decade, and Australia was far from alone.

The country ranked 12th—alongside Estonia—in terms of how quickly it was moving towards an ATM-free future.


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Australia on track to lose all ATMs. Image source: Pexels/mali maeder


Norway and Ireland led the pack with just 11 years predicted before their machines vanish entirely, followed by Lithuania, the Netherlands, Cyprus, and Denmark.

Between 2012 and 2021, Australia recorded a more than 15 per cent drop in the number of ATMs per 100,000 people.

If that decline continues at the same rate, ATMs could disappear entirely from the country within 30 years.

Despite this trajectory, many Australians were deeply opposed to the idea of a cashless society.

A poll of over 25,000 Yahoo Finance readers showed that 93 per cent did not support the move away from cash.


Still, Finder's Graham Cooke told shared that: ‘a cashless society isn’t a future possibility—it’s already here’.

Cooke said ATM usage had steadily declined since 2009, dropping from around 75 million withdrawals per month to just 28 million.

Even during the past year, ATM withdrawal numbers remained below the year-on-year figures for 10 of the previous 12 months.

‘Despite a slight uptick after COVID lockdowns, ATM usage has hovered at under 30 million withdrawals per month,’ he said.

Australian Banking Association CEO Anna Bligh said cash payments were forecast to drop to just 4 per cent of all transactions by 2030.

That was a sharp fall from the 70 per cent recorded in 2007, according to Reserve Bank figures.

While the shift towards digital transactions was well underway, efforts were being made to preserve access to physical money.


Norway and Ireland, despite leading the charge towards a cashless model, recently introduced laws to protect access to cash.

Australia was expected to follow suit, with new legislation being drafted to guarantee cash acceptance for essential services by next year.

There were just 5,476 ATMs across Australia as of October, according to Canstar data.


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Australia’s ATM count drops to 5,476 in October.


That was a reduction of 6,084 compared to figures from 2019.

The Commonwealth Bank held the largest share, with nearly 2,000 machines, while ANZ had 866.


Private operators had tried to fill the gap, but withdrawals often came with a $3 fee or more, unlike free transactions at major bank-owned machines.

Back in 2017, banks removed fees for ATM use—something Armaguard, the cash transport provider, believed contributed to the sharp decline in machines.

Canstar confirmed over 6,000 machines had been removed in just five years.

Still, physical money held strong support among the public.

A Money.com.au survey found 68 per cent of Australians, roughly 14.8 million people, believed businesses should be required to accept cash.

Only 5 per cent supported a total shift to digital-only payments.


‘Cash remains the most reliable payment method—when the internet is down, the power is out, or there’s a tech glitch, it’s often the only way to pay,’ said Money.com.au’s Sean Callery.

‘It’s also the only way to dodge debit and credit card surcharges — the most hated fee among Aussies, with 39 per cent ranking it above even ATM withdrawal charges (14 per cent).’

Cash advocate Jason Bryce urged banks to maintain ATM access to ensure communities remained supported.

‘They have more than a social responsibility to deliver cash,’ he said.

‘They have an economic responsibility to maintain this national economic infrastructure. Banks must ensure that we can have easy, local, cheap, or preferably fee-free access to our cash.’


In a previous story, we looked at how a major payment shift has already nudged millions of Australians away from using cash.

The rapid uptake of digital options is reshaping spending habits faster than many expected.

Read more to see how this trend is unfolding across the country.

Key Takeaways
  • Australia is on track to have no ATMs left by 2055 if current removal trends continue.
  • Public support for cash remains strong, with 93 per cent opposing a fully cashless society.
  • ATM use has dropped from 75 million monthly withdrawals in 2009 to under 30 million today.
  • New laws are being introduced to protect access to cash, especially for essential services.

With ATMs disappearing and digital payments on the rise, do you think Australia should be doing more to preserve access to cash? Let us know your thoughts in the comments.
 

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In short, Lots of Bank ATM's were replaced / taken over by the generic ATM's which charge fees to withdraw cash. My CBA ATM was removed from the local shops and replaced with these machine thieves, so I think that has contributed to lack of use. JMHO
The Bank removed the ATM because the use had declined. They do not move ATMs if being used, like in major shopping centres where ATMs at the Bank are still prevalent.
 
I feel that @dabski2 is referring to ALL bank fees associated with personal accounts, not just card use fees. These would include account keeping fees, issuing of hard copy statements and "penalties" for inactive accounts.

The banks accrued $3.2 billion in account related fees for the year 2021-2022.

You got that right. They are still in my pockets as I speak :)
 
I feel that @dabski2 is referring to ALL bank fees associated with personal accounts, not just card use fees. These would include account keeping fees, issuing of hard copy statements and "penalties" for inactive accounts.

The banks accrued $3.2 billion in account related fees for the year 2021-2022.

You got that right. They are still in my pockets as I speak :)
Maybe you have the wrong accounts. I haven't paid bank fees at all for decades.
 
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How will the cash register open with no electricity? How will they total up 50 items? You do realise the shop will likely be closed as they have no lights, power for machines, etc.

You will not starve if you can't buy your milk fir a few hours.
How will the supermarket close their doors and shutters without electricity?

As a teenager, I worked at Flemings in Sydney on Thursday nights and Saturday mornings. Business as usual in the event of blackout. Why?

Emergency lighting kicked in. The cash registers were operated by a crank placed in the side of the register. No barcodes back in the early 1970s, but instead prices stamped on all items. Prices were entered on a clunky keyboard. No EFTPOS to deal with.

BUT CASH WAS USED WTHOUT A PROBLEM!!
 
There is too much unreliability in just using cards - they can be lost, useless without power (which is another contentious issue!) & fees are ridiculous. Choice is very important too - a democratic right to uphold small businesses, etc..
 
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I have needed to go to an ATM once every 6 weeks for the last 4-5 years as my barber only accepts cash otherwise everything else is by card… looks like he will retire rather than go high-tec and I will go back to growing my hair.
My hairdresser shares a shop with her husband, he is a barber at the front and she is the hairdresser at the back and they only accept cash. Sadly I think they will both retire within the next year. I will then have to dye my hair myself or turn up at her house
 
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I don't pay account keeping fees either. Years ago, the CBA gave me an option to go "feeless" on my Streamline account, saving about $4.00 per month. Why wouldn't you take up that option!
They did the same for me, and I went with the streamline account.

I have a bit of money in that account and after a year realised I haven't seen any interest , I contacted them the other day and found out no interest gets paid on that account. So saving $4 a month I loss $2400 in interest over the year. They never mentioned this to me
 
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Reactions: deni67
I never really think about cash as I use my card for everything and shop mostly on line.
I do however always have cash and usually from my son borrowing ,which I transfer but he returns in cash.

I needed to go to the shops and hubby asked me to take out $200 and in $20 notes for church . I went in to withdraw and the teller told me to use the eftpos machine then come back in to change over to the $20 notes otherwise I will get charges for using the teller. ( I have investment accounts with them and the account I withdraw from there is money also in that one)

So I went out withdraw then went back and changed over. The eftpos didn't have $20.

I need to go in at the end of the month to re invest my money so I will be bringing this situation up with them.

We have been with the commonwealth bank before we were married. Paid off 2 mortgages, and money in term deposit accounts for years
Time to change banks.
 
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Reactions: Veggiepatch
How will the cash register open with no electricity? How will they total up 50 items? You do realise the shop will likely be closed as they have no lights, power for machines, etc.

You will not starve if you can't buy your milk fir a few hours.
That is not the point, they are not taking into consideration what "all" of their customers need or want. Especially older people or those who do not want to use online services, or like using cash. Scamming or not scamming. You could also argue how the customers will cope when the online services go down for hours at a time. It bring`s the whole country, city, town etc to a standstill. .
 
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Covid helped the banks to accelerate their agenda to get rid of cash. If the Federal government legislate to abolish surcharges on the use of cards, then this will also assist the banks to destroy the cash economy.
 
I only use cash cards are used for online purchases. I am not paying fees for using my own money. I have saved so much on fees not using my cards for a cup of coffee and quite often I get discounts , especially at the markets for using cash. On the other hand , some of the larger stores make you feel like you inconvenience them using cash.
 
The $ Cash option should remain regardless of what's best or cheapest.
When the older generation is gone, you most likely will be that much closer to cashless.
 
So much for the "cash economy" illegal transactions. That's a good thing.

But how will older people cope?

How will you play a poker machine, for example, without cash? Use your debit or credit card? Dangerous!

Total reliance on online banking and electronic systems is not a good thing. No alternative.

What if the electronic banking "system" freezes or goes down? We're stuffed! We will have nothing, including a record of our accounts.

I save a copy of my bank statements every month, to my computer, for my own records. Even though they can be one to three months behind todays date, it's better than no record. 🙄
 
My husband goes to watch our granddaughter swim every Friday and buys her a snake when she finishes. I went last week and commented ” are we going to have to swipe our card for $1:50 in the future” How are people at our local markets going to cope when they have to pay the banks for efpos machines
 
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Keep cash! every fortnight I take out enough cash to cover my food, fuel and any extras that may come up. I spend less this way and have cash on me to help others when possible. I don’t pay transaction fees from the times I do use my debit card, only the once a year charge..I do buy online and bank online however having cash on me to pay for the necessary things is good, as I don’t get charged any Bank fees. Those small amounts that people are charged for using their own money, add up.. ..I get charged on my bank statement every time I do an OS online order though so I’m cutting those orders out…KEEP CASH! as it’s just another way we’re all being tracked!
 
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