We all have our fair share of unfortunate encounters with service workers. Whether it's the waitress who got our order wrong, the electrician who showed up late, or the plumber who overcharged us, we've all been there.

While businesses encourage customers to reach out to them when they experience issues with the service, where do we actually draw the line of 'being too much'?

In a recent expletive-filled video circulating online, a Woolworths customer has drawn criticism after he berated a delivery driver for placing his grocery haul on his front lawn instead of taking the items up the stairs to his front door.

The clip, which was shared by the customer himself, showed how the delivery driver left more than ten grocery bags and a case of drinks at the foot of the flight of stairs.

The customer came under fire after he lambasted the delivery driver for placing his orders in an ‘inconvenient’ spot. Credit: TikTok.​

The man says in the video: 'Look where Woolworths left the f***ing food, the dirty dogs.'

'They couldn’t take it up the f***ing stairs. They always get told to take it up the f***ing stairs.'

'I wish I’d run out here before he left, f***ing grub.'

A person can also be heard reprimanding the customer for using strong language, but he refused to hold back from cursing.

'Don’t swear, babe?' he said.

'F*** that ... look what he did, just left it sitting in f***ing middle of the front lawn.'

The video captured the attention of thousands of users who lashed out at the man and labelled him 'entitled'.

One user wrote: 'Bring your own groceries inside, you’re the lazy one! You won’t do nothing! Stop being such a little man.'

'Never seen a man lose [his] s*** over something so small. Life is full of actual challenges and can’t imagine how you’d react to them,' another said.

A third added: 'Make it up the stairs yourself or go to the shop and get it yourself.'

Some argued that there's nothing wrong with what the driver did and expressed their support for him.

One comment read: 'Would be OH&S. Not his fault.'

'What was he supposed to do, put it away in your house?' another sarcastically commented.

A third argued: 'They don’t get paid for that.'

However, the man defended himself from the backlash, claiming that he was motivated to record the angry tirade since it wasn't the first time the packages had been left in an 'inconvenient location.'

'I was extra p***ed off because it’s easily the 50th time it’s happened. Left on the driveway. Even at a neighbour’s house down the road,' he argued.

'Not lazy ... we pay ‘em big bucks for loads of groceries we get every week. Loads, so tell me why we shouldn’t get what we pay for?'

The man continued by defending the family's choice, like that of thousands of other Woolworths customers, to have their groceries delivered.

He explained: 'It’s [for] my wife. And she’s allowed to get delivery. She pays for it.'

'She looks after four boys - one with autism, one with ADHD. She’s flat out with OT.'

The customer argued that Woolworths promised that the items will be placed in a ‘safe as possible spot.’ Credit: Facebook.​

Finally, he emphasised that it was written on Woolworths website that the groceries will be delivered to a 'safe as possible spot'.

'Out of the weather. Away from would-be thieves,' he said.

'What if it was an older lady or someone in a wheelchair?'

The video has since been deleted.

A Woolworths representative commented on the issue, saying that its drivers put in a lot of effort to 'distribute thousands of online orders to the highest standard every day'.

'We encourage customers to contact our Customer Hub or local store team if they’re unhappy with their home delivery order,' he said.

A Woolworths driver may be unable to deliver to the desired location for a variety of reasons, including possible occupational health and safety (OH&S) issues.

It is also acknowledged that if the weather permits and there are no problems with the stairs' structural integrity, the order should be put down close to the front door.

How about you? What are your thoughts on this? Do you think the Woolies customer is in the right? Or do you think the driver did nothing wrong in this situation?

 

[lozat54]

We all have our fair share of unfortunate encounters with service workers. Whether it's the waitress who got our order wrong, the electrician who showed up late, or the plumber who overcharged us, we've all been there.

While businesses encourage customers to reach out to them when they experience issues with the service, where do we actually draw the line of 'being too much'?

In a recent expletive-filled video circulating online, a Woolworths customer has drawn criticism after he berated a delivery driver for placing his grocery haul on his front lawn instead of taking the items up the stairs to his front door.

The clip, which was shared by the customer himself, showed how the delivery driver left more than ten grocery bags and a case of drinks at the foot of the flight of stairs.

The customer came under fire after he lambasted the delivery driver for placing his orders in an ‘inconvenient’ spot. Credit: TikTok.​

The man says in the video: 'Look where Woolworths left the f***ing food, the dirty dogs.'

'They couldn’t take it up the f***ing stairs. They always get told to take it up the f***ing stairs.'

'I wish I’d run out here before he left, f***ing grub.'

A person can also be heard reprimanding the customer for using strong language, but he refused to hold back from cursing.

'Don’t swear, babe?' he said.

'F*** that ... look what he did, just left it sitting in f***ing middle of the front lawn.'

The video captured the attention of thousands of users who lashed out at the man and labelled him 'entitled'.

One user wrote: 'Bring your own groceries inside, you’re the lazy one! You won’t do nothing! Stop being such a little man.'

'Never seen a man lose [his] s*** over something so small. Life is full of actual challenges and can’t imagine how you’d react to them,' another said.

A third added: 'Make it up the stairs yourself or go to the shop and get it yourself.'

Some argued that there's nothing wrong with what the driver did and expressed their support for him.

One comment read: 'Would be OH&S. Not his fault.'

'What was he supposed to do, put it away in your house?' another sarcastically commented.

A third argued: 'They don’t get paid for that.'

However, the man defended himself from the backlash, claiming that he was motivated to record the angry tirade since it wasn't the first time the packages had been left in an 'inconvenient location.'

'I was extra p***ed off because it’s easily the 50th time it’s happened. Left on the driveway. Even at a neighbour’s house down the road,' he argued.

'Not lazy ... we pay ‘em big bucks for loads of groceries we get every week. Loads, so tell me why we shouldn’t get what we pay for?'

The man continued by defending the family's choice, like that of thousands of other Woolworths customers, to have their groceries delivered.

He explained: 'It’s [for] my wife. And she’s allowed to get delivery. She pays for it.'

'She looks after four boys - one with autism, one with ADHD. She’s flat out with OT.'

The customer argued that Woolworths promised that the items will be placed in a ‘safe as possible spot.’ Credit: Facebook.​

Finally, he emphasised that it was written on Woolworths website that the groceries will be delivered to a 'safe as possible spot'.

'Out of the weather. Away from would-be thieves,' he said.

'What if it was an older lady or someone in a wheelchair?'

The video has since been deleted.

A Woolworths representative commented on the issue, saying that its drivers put in a lot of effort to 'distribute thousands of online orders to the highest standard every day'.

'We encourage customers to contact our Customer Hub or local store team if they’re unhappy with their home delivery order,' he said.

A Woolworths driver may be unable to deliver to the desired location for a variety of reasons, including possible occupational health and safety (OH&S) issues.

It is also acknowledged that if the weather permits and there are no problems with the stairs' structural integrity, the order should be put down close to the front door.

How about you? What are your thoughts on this? Do you think the Woolies customer is in the right? Or do you think the driver did nothing wrong in this situation?

‘Babe’ is a gutter mouth!!

 

[margie]

my woollies driver bring it inside and put it on my kitchen table cause i can't carry the bags my son works so i'm on my own he does't get home to late i ask them to bring them them inside to the kitchen and most are quite happy to margie

 

[Ezzy]

Possibly both to blame here. The video has been removed but the written notes of his video are very offensive.
Why did the driver leave the delivery here? The customer claims this has happened (exaggerating l am sure) 50 times & these have even been left at a neighbour's house down the road. Assuming this is not the first occurrence for this, wouldn't one ask themselves WHY? Is his attitude a reason the driver MAY POSSIBLY be too afraid to walk onto the porch? I roughly counted 7 or 8 bags of shopping & dependant on their weight, how many trips would be needed to tote all those bags up the stairs?

We only have an irate customer's descriptive of what he sees & as we know there is always 2 sides to every argument. If this person behaves this way on camera, what is he like off camera? Why has this happened so many times to one person? Why doesn't this person get it picked & pick up the parcels himself? Why wasn't the driver or previous delivery drivers approached for an explanation?

So many questions but not a full explanation to make a proper appraisal about the driver at all, but l believe a good picture of this man via his video & past experiences.

As an evening paper delivery boy many moons ago l had one elderly customer who walked with a cane & l was asked to place his paper beside the front door & ring the door bell to let him know his paper was there (rather than just throw this onto the lawn). This meant getting off the bike but was no trouble. One night a week I'd take the paper around to the back of the home to the kitchen where he was to collect the week's paper money from him personally. I received 2/- for my trouble but would have done this regardless because l was asked to do so.

 

[Tipsy]

We all have our fair share of unfortunate encounters with service workers. Whether it's the waitress who got our order wrong, the electrician who showed up late, or the plumber who overcharged us, we've all been there.

While businesses encourage customers to reach out to them when they experience issues with the service, where do we actually draw the line of 'being too much'?

In a recent expletive-filled video circulating online, a Woolworths customer has drawn criticism after he berated a delivery driver for placing his grocery haul on his front lawn instead of taking the items up the stairs to his front door.

The clip, which was shared by the customer himself, showed how the delivery driver left more than ten grocery bags and a case of drinks at the foot of the flight of stairs.

The customer came under fire after he lambasted the delivery driver for placing his orders in an ‘inconvenient’ spot. Credit: TikTok.​

The man says in the video: 'Look where Woolworths left the f***ing food, the dirty dogs.'

'They couldn’t take it up the f***ing stairs. They always get told to take it up the f***ing stairs.'

'I wish I’d run out here before he left, f***ing grub.'

A person can also be heard reprimanding the customer for using strong language, but he refused to hold back from cursing.

'Don’t swear, babe?' he said.

'F*** that ... look what he did, just left it sitting in f***ing middle of the front lawn.'

The video captured the attention of thousands of users who lashed out at the man and labelled him 'entitled'.

One user wrote: 'Bring your own groceries inside, you’re the lazy one! You won’t do nothing! Stop being such a little man.'

'Never seen a man lose [his] s*** over something so small. Life is full of actual challenges and can’t imagine how you’d react to them,' another said.

A third added: 'Make it up the stairs yourself or go to the shop and get it yourself.'

Some argued that there's nothing wrong with what the driver did and expressed their support for him.

One comment read: 'Would be OH&S. Not his fault.'

'What was he supposed to do, put it away in your house?' another sarcastically commented.

A third argued: 'They don’t get paid for that.'

However, the man defended himself from the backlash, claiming that he was motivated to record the angry tirade since it wasn't the first time the packages had been left in an 'inconvenient location.'

'I was extra p***ed off because it’s easily the 50th time it’s happened. Left on the driveway. Even at a neighbour’s house down the road,' he argued.

'Not lazy ... we pay ‘em big bucks for loads of groceries we get every week. Loads, so tell me why we shouldn’t get what we pay for?'

The man continued by defending the family's choice, like that of thousands of other Woolworths customers, to have their groceries delivered.

He explained: 'It’s [for] my wife. And she’s allowed to get delivery. She pays for it.'

'She looks after four boys - one with autism, one with ADHD. She’s flat out with OT.'

The customer argued that Woolworths promised that the items will be placed in a ‘safe as possible spot.’ Credit: Facebook.​

Finally, he emphasised that it was written on Woolworths website that the groceries will be delivered to a 'safe as possible spot'.

'Out of the weather. Away from would-be thieves,' he said.

'What if it was an older lady or someone in a wheelchair?'

The video has since been deleted.

A Woolworths representative commented on the issue, saying that its drivers put in a lot of effort to 'distribute thousands of online orders to the highest standard every day'.

'We encourage customers to contact our Customer Hub or local store team if they’re unhappy with their home delivery order,' he said.

A Woolworths driver may be unable to deliver to the desired location for a variety of reasons, including possible occupational health and safety (OH&S) issues.

It is also acknowledged that if the weather permits and there are no problems with the stairs' structural integrity, the order should be put down close to the front door.

How about you? What are your thoughts on this? Do you think the Woollies customer is in the right? Or do you think the driver did nothing wrong in this situation?

My first delivery was brought right to my door via a very polite older Gentleman "Uber" driver, but now that I have my own mobility scooter I can enjoy the trip with my little Havanese x Maltese x Shih-tzu therapy dog called Turvy and our own shopping also he likes to make people feel better by letting them pat him. That also makes me feel better as well.

 

[Ezzy]

My first delivery was brought right to my door via a very polite older Gentleman "Uber" driver, but now that I have my own mobility scooter I can enjoy the trip with my little Havanese x Maltese x Shih-tzu therapy dog called Turvy and our own shopping also he likes to make people feel better by letting them pat him. That also makes me feel better as well.

Tipsy, this sounds like a great outing for you & Turvy. Besides enjoying your independence Turvy obviously gives pleasure to people you meet. You both are wonderful & l hope you can continue to do this for many years to come.

 

[Chrissie 7]

We all have our fair share of unfortunate encounters with service workers. Whether it's the waitress who got our order wrong, the electrician who showed up late, or the plumber who overcharged us, we've all been there.

While businesses encourage customers to reach out to them when they experience issues with the service, where do we actually draw the line of 'being too much'?

In a recent expletive-filled video circulating online, a Woolworths customer has drawn criticism after he berated a delivery driver for placing his grocery haul on his front lawn instead of taking the items up the stairs to his front door.

The clip, which was shared by the customer himself, showed how the delivery driver left more than ten grocery bags and a case of drinks at the foot of the flight of stairs.

The customer came under fire after he lambasted the delivery driver for placing his orders in an ‘inconvenient’ spot. Credit: TikTok.​

The man says in the video: 'Look where Woolworths left the f***ing food, the dirty dogs.'

'They couldn’t take it up the f***ing stairs. They always get told to take it up the f***ing stairs.'

'I wish I’d run out here before he left, f***ing grub.'

A person can also be heard reprimanding the customer for using strong language, but he refused to hold back from cursing.

'Don’t swear, babe?' he said.

'F*** that ... look what he did, just left it sitting in f***ing middle of the front lawn.'

The video captured the attention of thousands of users who lashed out at the man and labelled him 'entitled'.

One user wrote: 'Bring your own groceries inside, you’re the lazy one! You won’t do nothing! Stop being such a little man.'

'Never seen a man lose [his] s*** over something so small. Life is full of actual challenges and can’t imagine how you’d react to them,' another said.

A third added: 'Make it up the stairs yourself or go to the shop and get it yourself.'

Some argued that there's nothing wrong with what the driver did and expressed their support for him.

One comment read: 'Would be OH&S. Not his fault.'

'What was he supposed to do, put it away in your house?' another sarcastically commented.

A third argued: 'They don’t get paid for that.'

However, the man defended himself from the backlash, claiming that he was motivated to record the angry tirade since it wasn't the first time the packages had been left in an 'inconvenient location.'

'I was extra p***ed off because it’s easily the 50th time it’s happened. Left on the driveway. Even at a neighbour’s house down the road,' he argued.

'Not lazy ... we pay ‘em big bucks for loads of groceries we get every week. Loads, so tell me why we shouldn’t get what we pay for?'

The man continued by defending the family's choice, like that of thousands of other Woolworths customers, to have their groceries delivered.

He explained: 'It’s [for] my wife. And she’s allowed to get delivery. She pays for it.'

'She looks after four boys - one with autism, one with ADHD. She’s flat out with OT.'

The customer argued that Woolworths promised that the items will be placed in a ‘safe as possible spot.’ Credit: Facebook.​

Finally, he emphasised that it was written on Woolworths website that the groceries will be delivered to a 'safe as possible spot'.

'Out of the weather. Away from would-be thieves,' he said.

'What if it was an older lady or someone in a wheelchair?'

The video has since been deleted.

A Woolworths representative commented on the issue, saying that its drivers put in a lot of effort to 'distribute thousands of online orders to the highest standard every day'.

'We encourage customers to contact our Customer Hub or local store team if they’re unhappy with their home delivery order,' he said.

A Woolworths driver may be unable to deliver to the desired location for a variety of reasons, including possible occupational health and safety (OH&S) issues.

It is also acknowledged that if the weather permits and there are no problems with the stairs' structural integrity, the order should be put down close to the front door.

How about you? What are your thoughts on this? Do you think the Woolies customer is in the right? Or do you think the driver did nothing wrong in this situation?

 

[Chrissie 7]

Tipsy, this sounds like a great outing for you & Turvy. Besides enjoying your independence Turvy obviously gives pleasure to people you meet. You both are wonderful & l hope you can continue to do this for many years to come.

'Deliver' I thought, always meant 'to your DOOR'! Wherever else should it mean? When the store says 'to a safe place'..where else, (obvious to the delivery man )could that be, but to your front door?
It has to be clearly defined on delivery notice, exactly WHERE you expect your box of food to be put. Yes, the customer is definitely right here, without the written or audible abuse of course. Any stray dog could've got to his groceries 'left on front lawn'.
As I said earlier, monopolies like Coles & Woollies, dont go out of their way for customers..they dont have to! Business rules!

 

[LaniK]

We all have our fair share of unfortunate encounters with service workers. Whether it's the waitress who got our order wrong, the electrician who showed up late, or the plumber who overcharged us, we've all been there.

While businesses encourage customers to reach out to them when they experience issues with the service, where do we actually draw the line of 'being too much'?

In a recent expletive-filled video circulating online, a Woolworths customer has drawn criticism after he berated a delivery driver for placing his grocery haul on his front lawn instead of taking the items up the stairs to his front door.

The clip, which was shared by the customer himself, showed how the delivery driver left more than ten grocery bags and a case of drinks at the foot of the flight of stairs.

The customer came under fire after he lambasted the delivery driver for placing his orders in an ‘inconvenient’ spot. Credit: TikTok.​

The man says in the video: 'Look where Woolworths left the f***ing food, the dirty dogs.'

'They couldn’t take it up the f***ing stairs. They always get told to take it up the f***ing stairs.'

'I wish I’d run out here before he left, f***ing grub.'

A person can also be heard reprimanding the customer for using strong language, but he refused to hold back from cursing.

'Don’t swear, babe?' he said.

'F*** that ... look what he did, just left it sitting in f***ing middle of the front lawn.'

The video captured the attention of thousands of users who lashed out at the man and labelled him 'entitled'.

One user wrote: 'Bring your own groceries inside, you’re the lazy one! You won’t do nothing! Stop being such a little man.'

'Never seen a man lose [his] s*** over something so small. Life is full of actual challenges and can’t imagine how you’d react to them,' another said.

A third added: 'Make it up the stairs yourself or go to the shop and get it yourself.'

Some argued that there's nothing wrong with what the driver did and expressed their support for him.

One comment read: 'Would be OH&S. Not his fault.'

'What was he supposed to do, put it away in your house?' another sarcastically commented.

A third argued: 'They don’t get paid for that.'

However, the man defended himself from the backlash, claiming that he was motivated to record the angry tirade since it wasn't the first time the packages had been left in an 'inconvenient location.'

'I was extra p***ed off because it’s easily the 50th time it’s happened. Left on the driveway. Even at a neighbour’s house down the road,' he argued.

'Not lazy ... we pay ‘em big bucks for loads of groceries we get every week. Loads, so tell me why we shouldn’t get what we pay for?'

The man continued by defending the family's choice, like that of thousands of other Woolworths customers, to have their groceries delivered.

He explained: 'It’s [for] my wife. And she’s allowed to get delivery. She pays for it.'

'She looks after four boys - one with autism, one with ADHD. She’s flat out with OT.'

The customer argued that Woolworths promised that the items will be placed in a ‘safe as possible spot.’ Credit: Facebook.​

Finally, he emphasised that it was written on Woolworths website that the groceries will be delivered to a 'safe as possible spot'.

'Out of the weather. Away from would-be thieves,' he said.

'What if it was an older lady or someone in a wheelchair?'

The video has since been deleted.

A Woolworths representative commented on the issue, saying that its drivers put in a lot of effort to 'distribute thousands of online orders to the highest standard every day'.

'We encourage customers to contact our Customer Hub or local store team if they’re unhappy with their home delivery order,' he said.

A Woolworths driver may be unable to deliver to the desired location for a variety of reasons, including possible occupational health and safety (OH&S) issues.

It is also acknowledged that if the weather permits and there are no problems with the stairs' structural integrity, the order should be put down close to the front door.

How about you? What are your thoughts on this? Do you think the Woolies customer is in the right? Or do you think the driver did nothing wrong in this situation?

To me both are at fault. If the website says, in a safe location out of the weather, the driver is at fault. No need for the customer to abuse and swear at someone doing his job. Maybe he should have just contacted the supplier with his complaint instead of posting his issue. Can and will never understand why people have to lambast someone behind a keyboard when they would most likely get more satisfaction from contacting the supplier and sorting out the issue.

 

[Chrissie 7]

Courtesy costs nothing!