I have seen this happen in coles with food. I reported it and was told staff cannot do anything after they leave the store, it is up to security who can only call police and follow them.
I am with 2 banks and received emails from both asking to verify details. I physically went to the banks, 1 email was genuine, the other one wasn't.
You really need to be careful
My sister from Perth was visiting and wanted to go to the Mountains and ride the skyway. The trip up was not to bad traffic wise. When we arrived parking was horrendous but not as bad as the queues for the sky rail and train.
We went home
They are an embarrassment to the royal family and apparently not really liked by the Americans. Self centred, selfish people. I don't care what they do.