New Design
  1. Enable New Design

From tears to hope: Couple's building nightmare finally has light at the end of the tunnel

Offtopic / Everything else

From tears to hope: Couple's building nightmare finally has light at the end of the tunnel

1757906984392.png From tears to hope: Couple's building nightmare finally has light at the end of the tunnel
There's been so many tears, so many tears - but for the first time in years, there's genuine reason for hope. Credit: Facebook

For three long years, Simon and Sheri Davies have been trapped in a builder's nightmare that would test anyone's resolve. Their dream home in Bayswater sat as an empty shell while they paid both rent and a mortgage, watching squatters move into the structure they'd invested their life savings in.



But sometimes the worst news can actually be the best news—and that's exactly what happened when their latest builder, Tingey Development Group, collapsed this week.



'There's been so many tears, so many tears,' Sheri said, her voice capturing the exhaustion of thousands of Australian families caught in the construction industry's unprecedented meltdown. But for the first time in years, there's a genuine reason for hope.



The silver lining in a builder's collapse



When a builder goes bust, customers who spoke to the media said they were 'elated' that the company had formally collapsed so that up to $200,000 in indemnity insurance could be put towards finishing homes that have been idle building sites for years.



It sounds counterintuitive, but Tingey's collapse is actually the breakthrough Simon and Sheri needed.









In Western Australia, any residential building work valued over $20,000 requires builders to take out home indemnity insurance in the name of the owner before accepting payment or commencing work.



This insurance protects homeowners against financial loss when a builder can't complete contracted work because the builder has died, disappeared or become insolvent.



The Davies family, along with 14 other affected households, can now access this crucial safety net that was previously locked away while Tingey struggled on.










'You just want to be in your safe space, your home.'

Sheri Davies, affected homeowner



Australia's construction crisis hits home



The Tingey collapse isn't an isolated incident—it's part of a construction industry meltdown that's affecting families across the country. In the first seven months of this financial year, 1,999 construction firms were declared insolvent.



This was 26 per cent higher than the same period in 2023-24 and 69 per cent higher than 2022-23.



Perth has been particularly hard hit. Perth's Inspired Homes collapsed in April 2025, leaving at least 80 customers with unfinished homes dating back to 2020.



The renowned 65-year-old Collier Homes, one of Western Australia's best known residential building companies, shocked the industry by collapsing into liquidation, ending a legacy that began in 1959.



These aren't fly-by-night operators. These are established companies that have been building Australian homes for decades, succumbing to what industry experts describe as a 'perfect storm' of challenges.










What is home indemnity insurance?


Required for building projects over $20,000 in WA


Purchased by builder, protects the homeowner


Covers incomplete work, defective work, and lost deposits


Only pays out if builder dies, disappears, or becomes insolvent


Coverage typically lasts 5-6 years for structural defects


In WA, there's a $500 excess to make a claim




What's driving the builder exodus



Much of this has been blamed on high construction costs and a lack of skilled labour to do the actual work of building much needed new homes. Neither causal factor looks like going away, suggesting the onslaught of building company failures would continue deep into 2025.



The numbers paint a stark picture. The building and construction industry's total value of work in the year to June 2023 was just shy of $270 billion, according to Master Builders Australia. That's more than 10 per cent of the country's GDP. Yet this massive industry is hemorrhaging workers and companies at an alarming rate.



Adrian Hart from Oxford Economics Australia noted that 'we have allowed education, training and skills development to wither over the past decade and are now paying the price for this shortsightedness.



VET completions in construction-related fields are down nearly 55 per cent since 2012, engineering-related VET completions are down by almost 60 per cent.'









The path forward for affected families



For families like the Davies, the immediate priority is navigating the insurance claims process. QBE Insurance, which arranges indemnity insurance cover on behalf of the WA Department of Mines, Industry Regulations and Safety, will require the payment of $500 excess to make a claim on home indemnity policy. This means that the homeowner may have to pay the first $500 of any claim.



The process involves contacting the insurance company directly, providing documentation of the original contract, and working with them to arrange completion of the work by new builders.



However, while the triggering of the indemnity insurance is a positive outcome, they will still confront the same issues that led to their builder's demise, namely finding builders with the capacity to take on their jobs in the face of labour shortages and other issues.



Protecting yourself in uncertain times



While the construction industry works through its challenges, there are practical steps you can take to protect yourself when engaging any builder:










Essential protection when choosing a builder



  • Always verify insurance certificates before signing contracts

  • Check builder licensing through state regulatory bodies

  • Request and contact recent customer references

  • Never pay large sums upfront—follow recommended payment schedules

  • Ensure all agreements are in writing with clear completion dates

  • Consider engaging a building inspector for independent advice




The best way to protect yourself against dodgy builders is to know the builder you're dealing with through trusted references and talking to past customers. Because licensing is no guarantee of reliability or accountability, the best way to find a builder is through personal references from people you trust.



Hope amid the chaos



Despite the industry turmoil, there are reasons for optimism. The home indemnity insurance system, while imperfect, does provide a genuine safety net for homeowners.



Last financial year, the South Australian government provided a record $18.7 million to assist consumers in completing their home builds and renovations through building indemnity insurance.



For Simon and Sheri Davies, who had put their family planning on hold due to the uncertainty of their rental situation, the collapse of their builder paradoxically offers the clearest path forward they've had in three years. Their tears of frustration may finally be replaced by tears of joy as they move into their long-awaited home.



What This Means For You


The construction industry's challenges are far from over, but for families caught in the crossfire, understanding their rights and protections can make all the difference between despair and hope.



Have you been affected by a builder collapse, or are you concerned about choosing a reliable builder in the current market? Share your experiences and questions in the comments below—your insights could help other readers navigate these challenging times.





  • Original Article


    https://www.9news.com.au/national/t...ollapses/fbc8e0c3-6d79-4c06-90cd-c8e10402f59b





  • Prominent Perth builder Inspired Homes collapses—building and construction news—API Magazine

    Cited text: Customers who spoke to media said they were “elated” that the company had formally collapsed so that up to $200,000 in indemnity insurance could be pu...


    Excerpt: When a builder goes bust, customers who spoke to media said they were 'elated' that the company had formally collapsed so that up to $200,000 in indemnity insurance could be put towards finishing homes that have been idle building sites…



    https://www.apimagazine.com.au/news/article/prominent-perth-builder-inspired-homes-collapses





  • Home indemnity insurance—factsheet

    Cited text: If residential building work valued over $20,000 is to be undertaken, the Act requires that a builder take out home indemnity insurance in the name of...


    Excerpt: In Western Australia, any residential building work valued over $20,000 requires builders to take out home indemnity insurance in the name of the owner before accepting payment or commencing work.



    https://www.wa.gov.au/government/publications/home-indemnity-insurance-factsheet





  • Home Indemnity Insurance WA | HIA Insurance Services Home Indemnity Insurance WA | HIA Insurance Services

    Cited text: Home Indemnity Insurance (HII) protects a homeowner (and any subsequent owner) against financial loss when a builder can’t complete contracted work or...


    Excerpt: In Western Australia, any residential building work valued over $20,000 requires builders to take out home indemnity insurance in the name of the owner before accepting payment or commencing work.



    https://www.hiainsurance.com.au/products/home-warranty-insurance/home-indemnity-insurance-wa





  • More builders likely to fail in 2025 in absence of any silver bullet—building and construction news—API Magazine

    Cited text: In the first seven months of this financial year, 1,999 construction firms were declared insolvent. This was 26 per cent higher than the same period i...


    Excerpt: In the first seven months of this financial year, 1,999 construction firms were declared insolvent.



    https://www.apimagazine.com.au/news...-in-absence-of-any-construction-silver-bullet





  • Prominent Perth builder Inspired Homes collapses—building and construction news—API Magazine

    Cited text: Prominent Perth builder Inspired Homes collapses Another major residential home builder has folded, with Perth's Inspired Homes leaving dozens of...


    Excerpt: Perth's Inspired Homes collapsed in April 2025, leaving at least 80 customers with unfinished homes dating back to 2020.



    https://www.apimagazine.com.au/news/article/prominent-perth-builder-inspired-homes-collapses





  • Prominent Perth builder Inspired Homes collapses—building and construction news—API Magazine

    Cited text: At least 80 customers have unfinished homes dating back to 2020.


    Excerpt: Perth's Inspired Homes collapsed in April 2025, leaving at least 80 customers with unfinished homes dating back to 2020.



    https://www.apimagazine.com.au/news/article/prominent-perth-builder-inspired-homes-collapses





  • Prominent Perth builder Inspired Homes collapses—building and construction news—API Magazine

    Cited text: At least 80 customers of Inspired Homes have unfinished homes dating back to 2020.


    Excerpt: Perth's Inspired Homes collapsed in April 2025, leaving at least 80 customers with unfinished homes dating back to 2020.



    https://www.apimagazine.com.au/news/article/prominent-perth-builder-inspired-homes-collapses





  • Renowned Perth builder Collier Homes collapses—building and construction news—API Magazine

    Cited text: Renowned Perth builder Collier Homes collapses One of Western Australia's best known and oldest residential building companies, Collier Homes, ha...


    Excerpt: The renowned 65-year-old Collier Homes, one of Western Australia's best known residential building companies, shocked the industry by collapsing into liquidation, ending a legacy that began in 1959.



    https://www.apimagazine.com.au/news/article/renowned-perth-builder-collier-homes-collapses





  • Renowned Perth builder Collier Homes collapses—building and construction news—API Magazine

    Cited text: Collier Homes’ shocking failure ends a legacy that began when the home builder was founded in 1959.


    Excerpt: The renowned 65-year-old Collier Homes, one of Western Australia's best known residential building companies, shocked the industry by collapsing into liquidation, ending a legacy that began in 1959.



    https://www.apimagazine.com.au/news/article/renowned-perth-builder-collier-homes-collapses





  • More builders likely to fail in 2025 in absence of any silver bullet—building and construction news—API Magazine

    Cited text: Much of this has been blamed on high construction costs and a lack of skilled labour to do the actual work of building much needed new homes. Neither ...


    Excerpt: Much of this has been blamed on high construction costs and a lack of skilled labour to do the actual work of building much needed new homes.



    https://www.apimagazine.com.au/news...-in-absence-of-any-construction-silver-bullet





  • Builder warns of industry collapse after 50,000 tradies quit: ‘Very bleak’

    Cited text: The total value of work done in the year to June 2023 was just shy of $270 billion, according to Master Builders Australia. That’s more than 10 per ce...


    Excerpt: The building and construction industry's total value of work in the year to June 2023 was just shy of $270 billion, according to Master Builders Australia.



    https://au.finance.yahoo.com/news/b...-50000-tradies-quit-very-bleak-033832621.html





  • More builders likely to fail in 2025 in absence of any silver bullet—building and construction news—API Magazine

    Cited text: “The fact is, we have allowed education, training and skills development to wither over the past decade and are now paying the price for this shortsig...


    Excerpt: Adrian Hart from Oxford Economics Australia noted that 'we have allowed education, training and skills development to wither over the past decade and are now paying the price for this shortsightedness.



    https://www.apimagazine.com.au/news...-in-absence-of-any-construction-silver-bullet





  • Home Indemnity Insurance WA | HIA Insurance Services Home Indemnity Insurance WA | HIA Insurance Services

    Cited text: Note that QBE Insurance, which arranges indemnity insurance cover on behalf of the WA Department of Mines, Industry Regulations and Safety, will requi...


    Excerpt: QBE Insurance, which arranges indemnity insurance cover on behalf of the WA Department of Mines, Industry Regulations and Safety, will require the payment of $500 excess to make a claim on home indemnity policy.



    https://www.hiainsurance.com.au/products/home-warranty-insurance/home-indemnity-insurance-wa





  • Prominent Perth builder Inspired Homes collapses—building and construction news—API Magazine

    Cited text: “Rising costs from subbies (subcontractors) and suppliers and the challenges facing the construction industry with the shortages of trades and materia...


    Excerpt: while the triggering of the indemnity insurance is a positive outcome, they will still confront the same issues that led to their builder's demise, namely finding builders with the capacity to take on their jobs in the face of labour…



    https://www.apimagazine.com.au/news/article/prominent-perth-builder-inspired-homes-collapses





  • Home and builders warranty insurance | CHOICE

    Cited text: The best way to protect yourself against dodgy builders is to know the builder you're dealing with through trusted references and talking to past cust...


    Excerpt: The best way to protect yourself against dodgy builders is to know the builder you're dealing with through trusted references and talking to past customers.



    https://www.choice.com.au/money/insurance/home-and-contents/articles/home-warranty-insurance





  • Home and builders warranty insurance | CHOICE

    Cited text: · And because licensing is no guarantee of reliability or accountability, the best way to find a builder is through personal references from people yo...


    Excerpt: The best way to protect yourself against dodgy builders is to know the builder you're dealing with through trusted references and talking to past customers.



    https://www.choice.com.au/money/insurance/home-and-contents/articles/home-warranty-insurance





  • Greater protection for home builders | Consumer and Business Services

    Cited text: Last financial year, the state government provided a record $18.7 million dollars to assist consumers in completing their home builds and renovations....


    Excerpt: Last financial year, the South Australian government provided a record $18.7 million to assist consumers in completing their home builds and renovations through building indemnity insurance.



    https://www.cbs.sa.gov.au/news/greater-protection-for-home-builders



Last edited:

Seniors Discount Club

Sponsored content

Info
Loading data . . .
Not affected by a builder collapse, though the builder's subsequent collapse protected him from both civil law suits and action by the regulator on multiple complaints of fraud, extortion and other major breaches of law. Ironically, in Queensland, merely closing a building company exempts the builder from any consequences of even the most horrific criminal acts damaging clients. I am now working hard to try to get government to change that.

Many of the issues in the building industry (nationwide) are not related to supply or trade shortages or material costs, but rather to shocking regulatory failure and far too much power in the hands of the HIA, MBA and CMFEU, all of who are abusing their power to the detriment of clients of builders, influencing laws and regulatory conduct that wrongly favours builders and damages clients.

I urge anyone in Queensland impacted by or concerned about the state of the residential building industry, or struggling with a builder who is not complying with law and contract terms, to write to the State Minister for Housing demanding urgent reform of the QBCC. Specifically, demand that the rules regarding timing of defect remedies be changed to require defects to be remedied prior to progress of further works the defect might impact, and in a timely manner such that further works are not delayed unduly. (Currently the stupid rules apparently deny clients the right to demand defect remedy until after project completion - so if your slab or frame is defective, wait until the house is finished and then... what? Demolish it?)

Even more importantly, demand that the law be changed to require that all building contracts and general law make the Directors and the licensee of a building company PERSONALLY liable for all breaches of law and contract and all financial damages, and subject to the same penalties for serious crimes such as fraud and extortion as anyone outside the industry. A builder license and a contract should not protect anyone from the consequences of committing serious crime. (Currently, in Queensland, it does!). Demand removal of the company shield that currently denies clients the right to sue a builder who liquidates his company and protects that builder from regulatory actions.

And demand that the Government proceed with a recommendation made in a review of the QBCC some years ago and separate the administrative functions of builder licensing from owner insurance. There is currently a massive conflict of interests in that the assessors of an insurance claim are the same people who benefit from the builder holding a license and too often they favour the builder wrongfully to protect QBCC revenue.
 
It is not only the shortage of contractors or the high cost of materials that are causing these problems
Many smaller builders while good at what they do, they are not so good when it comes to finances.
I know of three builders who declared bankruptcy due to the fact that they book up all their material's, owe sub contractors etc, but when payments come in they think this money is theirs. They go on expensive holidays, buy big expensive yank tank Ute's, jet skis, etc etc and before they know it they owe multi thousands of dollars that they don't have
The law should make these builders
PERSONALLY responsible for their debts. All their possessions should be seized and sold to pay subies and suppliers, including their own homes.
As the law stands they declare their business insolvent but can be sitting

on millions of personal assets that can't be touched. That is not right.
 
Last edited:
When I read stories like this, I am so glad I worked in the building industry from apprentice to tradesman, to builder, to Clerk Of Works to Facility Manger for an international company all those years ago.
 
When we had our house built it was with a private builder not a company in 1995 we had a bricklayer double brick downstairs the main rooms family room Dining room lounge room kitchen hallway laundry and bathroom were all cement rendered The games room and the study we left as exposed brick I did the upstairs outside panels we couldn't have brick upstairs because of under ground mines all the internal work Staircase tiling windows my wife did all the painting I built all the bathrooms and built in wardrobes in the 5 bedrooms and a double door linen cupboard at the top of the stairs the house was started in October 1995 and we moved in to downstairs 1 year later then over the next year I did all the upstairs and the stair case all finished in 2.5 years
 
When we had our house built it was with a private builder not a company in 1995 we had a bricklayer double brick downstairs the main rooms family room Dining room lounge room kitchen hallway laundry and bathroom were all cement rendered The games room and the study we left as exposed brick I did the upstairs outside panels we couldn't have brick upstairs because of under ground mines all the internal work Staircase tiling windows my wife did all the painting I built all the bathrooms and built in wardrobes in the 5 bedrooms and a double door linen cupboard at the top of the stairs the house was started in October 1995 and we moved in to downstairs 1 year later then over the next year I did all the upstairs and the stair case all finished in 2.5 years
Great effort, you should be proud of yourself.
A basic 4x2 behind a home I recently sold had taken 5.5 years to complete. It would sit idle for months between different stages.
 
It is not only the shortage of contractors or the high cost of materials that are causing these problems
Many smaller builders while good at what they do, they are not so good when it comes to finances.
I know of three builders who declared bankruptcy due to the fact that they book up all their material's, owe sub contractors etc, but when payments come in they think this money is theirs. They go on expensive holidays, buy big expensive yank tank Ute's, jet skis, etc etc and before they know it they owe multi thousands of dollars that they don't have
The law should make these builders
PERSONALLY responsible for their debts. All their possessions should be seized and sold to pay subies and suppliers, including their own homes.
As the law stands they declare their business insolvent but can be sitting

on millions of personal assets that can't be touched. That is not right.
Spot on. There's that company shield again. It is depriving honest people of what is rightfully theirs and benefiting people with profits that they are not entitled to.
 
It is not only the shortage of contractors or the high cost of materials that are causing these problems
Many smaller builders while good at what they do, they are not so good when it comes to finances.
I know of three builders who declared bankruptcy due to the fact that they book up all their material's, owe sub contractors etc, but when payments come in they think this money is theirs. They go on expensive holidays, buy big expensive yank tank Ute's, jet skis, etc etc and before they know it they owe multi thousands of dollars that they don't have
The law should make these builders
PERSONALLY responsible for their debts. All their possessions should be seized and sold to pay subies and suppliers, including their own homes.
As the law stands they declare their business insolvent but can be sitting

on millions of personal assets that can't be touched. That is not right.
Yes and put their home and possessions in the wife's name, that way nothing can be touched.
 
Not affected by a builder collapse, though the builder's subsequent collapse protected him from both civil law suits and action by the regulator on multiple complaints of fraud, extortion and other major breaches of law. Ironically, in Queensland, merely closing a building company exempts the builder from any consequences of even the most horrific criminal acts damaging clients. I am now working hard to try to get government to change that.

Many of the issues in the building industry (nationwide) are not related to supply or trade shortages or material costs, but rather to shocking regulatory failure and far too much power in the hands of the HIA, MBA and CMFEU, all of who are abusing their power to the detriment of clients of builders, influencing laws and regulatory conduct that wrongly favours builders and damages clients.

I urge anyone in Queensland impacted by or concerned about the state of the residential building industry, or struggling with a builder who is not complying with law and contract terms, to write to the State Minister for Housing demanding urgent reform of the QBCC. Specifically, demand that the rules regarding timing of defect remedies be changed to require defects to be remedied prior to progress of further works the defect might impact, and in a timely manner such that further works are not delayed unduly. (Currently the stupid rules apparently deny clients the right to demand defect remedy until after project completion - so if your slab or frame is defective, wait until the house is finished and then... what? Demolish it?)

Even more importantly, demand that the law be changed to require that all building contracts and general law make the Directors and the licensee of a building company PERSONALLY liable for all breaches of law and contract and all financial damages, and subject to the same penalties for serious crimes such as fraud and extortion as anyone outside the industry. A builder license and a contract should not protect anyone from the consequences of committing serious crime. (Currently, in Queensland, it does!). Demand removal of the company shield that currently denies clients the right to sue a builder who liquidates his company and protects that builder from regulatory actions.

And demand that the Government proceed with a recommendation made in a review of the QBCC some years ago and separate the administrative functions of builder licensing from owner insurance. There is currently a massive conflict of interests in that the assessors of an insurance claim are the same people who benefit from the builder holding a license and too often they favour the builder wrongfully to protect QBCC revenue.
Very well said Rain72.
I was a builder in the Master Builders Association and eventually became one of their building consultants. I was sent to one house that had been completed by another MBA builder member, at the request of the house owner to the MBA, to conduct a Defect Inspection and report.
I found some 140 defects, some minor, some major, and some structural.
I sent the report to the MBA, who gave it to the builder.......LONG FACES.
At the next MBA Consultants Seminar, I was greeted by the MBA legal officer with a very long "If looks could kill" look.
Anyway, I wasn't about to let my professionalism drop in favour of an obvious OLD BOYS CLUB.
So after that, I went to work as a building consultant at the Olympic Village for 2 years and when I left there, I got out of the MBA.
I'm not sure what happened to the house after that. I guess the owner would have contacted the BLB or Dept of Fair Trading to have the building defects rectified under the insurance scheme that was necessary at the time to be purchased by the builder before the release of plans by the builder in NSW.
 
Last edited:
When we had our house built it was with a private builder not a company in 1995 we had a bricklayer double brick downstairs the main rooms family room Dining room lounge room kitchen hallway laundry and bathroom were all cement rendered The games room and the study we left as exposed brick I did the upstairs outside panels we couldn't have brick upstairs because of under ground mines all the internal work Staircase tiling windows my wife did all the painting I built all the bathrooms and built in wardrobes in the 5 bedrooms and a double door linen cupboard at the top of the stairs the house was started in October 1995 and we moved in to downstairs 1 year later then over the next year I did all the upstairs and the stair case all finished in 2.5 years.

Very well done to both of you Macaraj. That's the way to do it.
I built my first home in 1980 when I was a carpenter. I was working 5 days a week as an estimator at a Civil Engineering and Construction business, doing my Clerk of Works schooling at Granville Tech at night, so building my home on weekends. It was my baby.....took me 9 months.
Kings Langley in Sydney.
Land Cost $10,000
Home Costs $10,000 + $15,000 War Service Loan = $25,000
Mortgage payment $72.00 per month.
HOW THINGS HAVE CHANGED.
 
  • Like
Reactions: Leenie

Join the conversation

News, deals, games, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.

Seniors Discount Club

The SDC searches for the best deals, discounts, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.
  1. New members
  2. Jokes & fun
  3. Photography
  4. Nostalgia / Yesterday's Australia
  5. Food and Lifestyle
  6. Money Saving Hacks
  7. Offtopic / Everything else
  • We believe that retirement should be a time to relax and enjoy life, not worry about money. That's why we're here to help our members make the most of their retirement years. If you're over 60 and looking for ways to save money, connect with others, and have a laugh, we’d love to have you aboard.
  • Advertise with us

User Menu

Enjoyed Reading our Story?

  • Share this forum to your loved ones.
Change Weather Postcode×
Change Petrol Postcode×