Are you making these critical mistakes in a medical emergency? Doctors share must-know tips!

When a medical emergency strikes, every second counts, and the actions you take—or don't take—can have a profound impact on the outcome. It's a situation that can overwhelm even the most composed individuals, but knowing what not to do is just as crucial as knowing what to do. Seasoned emergency services doctors have shared their expertise on the critical mistakes to avoid during a medical emergency, and we at the Seniors Discount Club are here to pass on this lifesaving knowledge to our community.

First and foremost, resist the urge to consult Dr Google or phone a friend for advice. While it's natural to seek reassurance or information when faced with the unknown, this can lead to dangerous delays in getting professional help. Dr Darria Gillespie, an emergency services doctor with over a decade of experience, emphasises the importance of contacting emergency services immediately. 'When in doubt, call 000. Do not go to Google, Reddit, TikTok, or others for your advice first,' she advises.


Similarly, Dr Jay Ladde, an emergency services veteran of 25 years, has witnessed the consequences of hesitation. He recalls an instance where his own parents called him about his father's alarming symptoms instead of dialling emergency services. 'Yes, I am an hour and a half away, I can't help you just like that, call 000 and someone will arrive faster,' he had to remind them.


compressed-Emergency AU.jpeg
Emergency Australia has a roster of trained specialists that could also handle health and medical emergencies. Image Credit: Instagram/Emergency Australia


Another common error is choosing to drive yourself or a loved one to the hospital in an attempt to save on ambulance costs. While it's true that ambulance fees can be steep, the risk of delaying critical care far outweighs the financial concern. Dr Ladde warns, 'If you can't feel one side of your body, then that is not the time to drive yourself—or get someone to drive you—to the hospital.' Ambulances not only provide immediate medical attention en route to the hospital but also ensure that patients are taken to the right facility for their specific needs.


In the event that you do head to the hospital, don't forget to bring your phone and a charger—preferably with a wall plug. Dr Gillespie points out that many people arrive with just a USB cable, expecting to find a USB port, but hospitals may not be equipped with these. Having a charged phone and a charger ensures that you can stay in contact with loved ones and medical staff if separated.

Moreover, it's crucial not to leave a patient alone in emergency services. A companion can provide emotional support, help communicate the patient's history, and ensure they receive timely care. Dr Gillespie and Dr Ladde both stress the importance of staying with the patient, as it can be comforting and can even expedite the process of being seen by a doctor.

Lastly, always speak up for yourself or your relatives. Advocating for the patient is essential, but it's also important to be understanding of the emergency service's triage system, where the sickest patients are prioritised. Dr Gillespie shares an anecdote about a mother who insisted on an X-ray machine being brought to her child, resulting in lower quality images. She also recalls a patient who listed 25 medication allergies without explaining the reactions, which could significantly affect treatment decisions.


In summary, during a medical emergency, remember to:

1. Call emergency services immediately through their hotline 000.
2. Use an ambulance for serious conditions to avoid delays and ensure proper care.
3. Bring your phone and a charger with a wall plug to the hospital.
4. Stay with the patient to provide support and assist with communication.
5. Advocate for the patient while being mindful of the emergency services' triage process.
Key Takeaways

  • Emergency services doctors stress the importance of calling emergency services immediately instead of relying on non-professional advice such as from friends, online resources, or social media platforms during a medical emergency.
  • Patients are advised not to drive themselves or others to the hospital during serious medical incidents, as it can delay crucial medical attention and pose additional risks.
  • It is recommended to bring a charged phone and charger to the emergency services to maintain communication, particularly because hospitals may not have USB ports available for patient use.
  • The presence of a friend or family member in emergency services is valuable both for patient support and for providing accurate medical history to healthcare providers. Speaking up and advocating for oneself or a relative in the emergency services is also important for receiving timely care.

By avoiding these critical mistakes, you can help ensure the best possible outcome in a medical emergency. Remember, it's better to be safe than sorry, and the decisions you make in those crucial moments can be life-changing. Share your thoughts and experiences with us in the comments below—your insights could help others navigate these high-pressure situations.
 

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My husband suffered a heart attack, I drove him to hospital took less than 10 mins
He needed to transfer to another hospital, waited almost an hour for available ambulance to attend
Thank goodness first hospital could look after him until then.
We need more ambulance to cater for growing population. They do a wonderful job but can only do so much.
 
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Ambulances and their paramedics are an essential service, however, these two things cannot just appear. Governments can provide the ambulances reasonably quickly but they cannot provide the paramedics needed to staff the vehicles. I’ve said it before - paramedics, doctors, nurses all have to have that specialised ‘calling’, wanting to serve in those roles and training doesn’t happen overnight. It takes many years, just as policing is not just a ‘job’ - it is a calling.

So when we need, and get, an ambulance for an emergency we need to be very mindful and thankful of their expertise. And that goes for so many intoxicated and badly hurt people as the result of street fights etc when people abuse these helpers.
 
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Depends on the circumstances, gotta work with what's available to you. Mishaps small or big don't always happen around the corner from a hospital. No brainer everyone should have learnt basic first aid growing up. And be aware of what's around you when your out of your comfort zone.
 
Common Sense
Calling 000 is the common sense here - it is not taking a person to hospital yourself just because the hospital is close. If we call 000 and accurately explain all the symptoms the patient is experiencing the call takers know what it might be. They will then dispatch an ambulance ASAP if it is serious. On arrival at hospital serious ambulance patients WILL be attended to before a patient with a cough or broken toe. That is when calling an ambulance is prioritised and when the hospital will also prioritise the patient for urgent care. Taking a patient to hospital in your car could very well turn out a very bad move.

I had a stroke in 2015 and was ‘completely out to it’, got out of car at home & all I said was “I feel very dizzy” and fell back in the car; my husband knew what it was - eyes rolling back in my head, drooping mouth and struggling to speak - his quick thinking by calling an ambulance is what saved me. They came in less than 10 minutes & rushed me to hospital with sirens blaring. I am completely recovered. Now if I feel a little dizzy for 10 minutes or so he will call them for assistance & they determine the urgency depending on symptoms & either come out & transport me after doing all the checks at home first or check symptoms & dismiss any urgency. They always ask if I want to go to hospital or not because they CANNOT force you to go.

So don’t try and take a patient to hospital if things look a bit serious - the wasted time could very well work against you.
 

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