He thought he was too smart to fall for a scam—$17,000 later, here’s what he wants you to know

Falling victim to a scam can happen to anyone—even those who think they’d never be fooled.

One Aussie business owner thought he was protecting his account when he took action after receiving a text from his bank.

What unfolded next was a costly and distressing ordeal that highlights how sophisticated scams have become.


Falling for a scam wasn’t something Sydney tradie Bradley Turner ever imagined would happen to him. But on a quiet Sunday morning, a single message set off a chain of events that left him reeling—and more than $17,000 out of pocket.

Turner, who runs the microcementing company Pure Deco, was enjoying a typical weekend with his wife and child when a text landed on his phone on 1 June.

It looked completely legitimate—it even appeared in the same thread as previous genuine messages from ANZ, his bank.


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Tradie loses $17k in spoofing scam. Image source: Pexels/Daniel Reche


The message claimed his voice ID had been updated and urged him to call a number if the change wasn’t authorised.

Concerned that his business account had been compromised, the 33-year-old rang the number. He was soon speaking with people he believed were bank staff, who told him his account was under threat from a scam attempt originating in New Zealand.

They advised him to move his money into a new ‘secure’ account immediately.

‘I’m pretty clued in,’ Mr Turner said.

‘The guy made me panic. I spoke to three people, they make you panic.’


The panic led him to transfer two payments—one for $16,941 and another for roughly $7,000.

The money had been set aside to pay his workers. He said he would never have responded to a random message, but the fact that this one showed up in the same thread as his legitimate bank alerts convinced him it was real.

The texts that followed also appeared in the same ANZ thread, reinforcing the illusion that he was speaking with the bank.

At first, Turner felt relieved. He thought he’d narrowly avoided being scammed. But when he mentioned the ordeal to a friend later that morning, alarm bells rang.

‘I’ve never dealt with a scam or fraud call before. There were a couple of red flags, but of course, you don’t think about it until you’re finished,’ he said.


That conversation prompted him to call ANZ. It didn’t take long for the truth to unravel—the entire thing had been a scam. He reported the incident to police, but by then, most of the damage had been done.

Although the bank managed to stop the smaller $7,000 transfer, the larger sum was already gone—moved to another bank account, likely on-transferred or converted into cryptocurrency in a matter of minutes.

‘It felt horrendous. I felt like I’d been violated. You feel so violated that someone has managed to trick you,’ Turner said.


What added to his frustration was the response he said he received from ANZ, claiming the tone was essentially ‘you’re on your own’. He was shocked that the bank would take no responsibility for the scammers spoofing their message thread.

‘They make it like you should know about this already. This (scam) was really well done and scamming is getting a lot bigger,’ he said.

He argued that the bank’s messaging system had been exploited and that it wasn’t fair to place all the blame on him.

‘It came through their feed and it is so frustrating. I don’t see how they can wipe their hands of it,’ he said.
‘If it was through a random number I’d understand.’

An ANZ spokesperson declined to comment on his case specifically but confirmed the bank does try to recover stolen funds.

‘We always attempt to recover funds customers have lost to scams or fraud. However, the ability to recover funds depends on a number of factors including how quickly it is reported to us, whether they are transferred to another financial institution, and the speed in which funds are then on-transferred by scammers. In many instances, cyber criminals on-transfer funds within minutes, or use them to purchase cryptocurrency.’


ANZ also stated that a genuine message would never ask customers to transfer money, share sensitive details, click login links, grant remote access, or join chats with staff.

Despite those warnings, Turner said more should have been done and accused the bank of failing to keep its customers safe.

‘They’ve let me down and now they just want to palm me off,’ he said.

His frustration was amplified by the fact that the stolen money was to pay wages for his seven employees. The loss didn’t just hurt him—it jeopardised his ability to run his business.

‘Things are expensive. You’re trying to run a business. It was from my business account, and I have seven employees. That is a couple of weeks of wages. Do I send the boys to collect the wages from (ANZ)?’


Unfortunately, Turner’s story wasn’t unique.

Earlier this year, it was reported a similar scam involving Furkan Colak, another tradie—this time from Melbourne—who lost $58,000 after receiving what he believed was a message from ANZ.

Colak said the whole experience left him ‘shaking’ and it was difficult to move past the financial and emotional blow.

‘It comes to the point where you’re almost over it and then you think what you could have done with the money,’ he said.

The rise in spoofing scams has shown just how convincing cyber criminals can be—and how easy it is for even savvy Aussies to get caught in their trap.

Key Takeaways
  • A Sydney tradie lost over $17,000 after scammers spoofed his bank's message thread and convinced him to transfer funds.
  • He believed he was speaking with ANZ staff and only realised it was a scam after mentioning it to a friend.
  • Although ANZ blocked part of the transfer, most of the money—meant for employee wages—was already gone.
  • Another tradie from Melbourne lost $58,000 in a nearly identical scam, showing how widespread and sophisticated these frauds have become.

With scammers getting smarter and messages looking more convincing than ever, do you think banks are doing enough to protect everyday Aussies? Let us know your thoughts in the comments.

In a previous story, we looked at how scammers stole a staggering $66.6 million from older Australians—proof that no one is truly safe from these tactics.

For seniors trying to stay one step ahead, even a simple 30-minute step could help stop a scam before it starts.

If you’ve ever felt unsure about spotting the signs, that article is well worth a read.

Read more: Scammers took $66.6 million from seniors—could this 30-minute tip stop them?
 

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Be careful! I received a text message, and an email from Westpac. The text in itself was a red flag 🚩. The bank will never text or ring you ever! Because I got an email too,
I didn’t open it, but deleted it immediately, because I realised it was a scam, and if you open the email, you are exposed to fraud. Be careful everyone. Gezabel.
 
During this last week, while out driving, the bride received a call about some wrong action being done with her credit card. The call supposedly was from 'Security", from the ANZ bank.
The bride informed them that we would be contacting the bank. As soon as the word "Bank" was mentioned, they hung up.

All I can say, is, if anyone receives any sort of an unsolicited call re unauthorised action with anything to do with bank accounts or cards, ask for their contact phone details, their name & then tell them that you will be visiting or contacting the bank itself.

Bang, they'll certainly hang up on you, quick time.
 
My dear mother, a very intelligent woman! I warned her, that if the bank ever called her, it was going to be a scam. About 2 weeks later, she did receive a call saying it was the bank. I am glad I warned her, because she knew what I said was true. The guy on the phone also had a foreign accent. She was really polite and nice to this creep! I was angry with her for being so polite and nice to this scammer. Anyway, they didn’t get a cent out of her. Gezabel.
 
I don't reply to any message from banks or any one I just got an email this morning from Telstra and I have had dozens, my logic is if it is so important they should ring me then I don't speek to them on the phone I will ring Telstra and then find out it wasn't them at all
 
Change your BANK .! ANZ are the least helpful when CUSTOMERS HAVE BEEN SCAMMED , AND THE MAJORITY OF PEOPLE WHO BANK WITH ANZ APPEAR TO BE 'SOFT TARGETS' AS THE BANK'S SECURITY SYSTEMS ARE INFERIOR TO OTHER BANKS.! THIS GENTLEMAN MUST PURSUE THE BANK TO PAY HIM ALL THAT HAS BEEN STOLEN.!
 
When ever I get a call from a bank, I always say, send me your issue or questions in the mail in a letter format, and then hang up. And if I do receive any mail from the bank, I would call the bank to verify its authenticity. 🙏🦋
 
Change your BANK .! ANZ are the least helpful when CUSTOMERS HAVE BEEN SCAMMED , AND THE MAJORITY OF PEOPLE WHO BANK WITH ANZ APPEAR TO BE 'SOFT TARGETS' AS THE BANK'S SECURITY SYSTEMS ARE INFERIOR TO OTHER BANKS.! THIS GENTLEMAN MUST PURSUE THE BANK TO PAY HIM ALL THAT HAS BEEN STOLEN.!
 
ANZ is the worst bank ever. We had to finalise my mother’s estate and she banked with ANZ. Every hold up we had, was waiting on service from ANZ. The treatment was appalling. I’m warning customers, change banks to Commonwealth or Westpac. My husband does business banking with Commonwealth, and they fall over themselves to give great customer service. I’m glad my husband banks with them. We have a joint account with Westpac, and they give excellent customer service too. Problem is that my husband tracks my shopping habits!!!!! 😥😥😥😥
 
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ANZ is the worst bank ever. We had to finalise my mother’s estate and she banked with ANZ. Every hold up we had, was waiting on service from ANZ. The treatment was appalling. I’m warning customers, change banks to Commonwealth or Westpac. My husband does business banking with Commonwealth, and they fall over themselves to give great customer service. I’m glad my husband banks with them. We have a joint account with Westpac, and they give excellent customer service too. Problem is that my husband tracks my shopping habits!!!!! 😥😥😥😥
Dear member Gezzabel, thankyou for your post and precious advice. I also found the ANZ bank staff to be very rude and arragant, God bless, 🙏🦋
 
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Dear member Gezzabel, thankyou for your post and precious advice. I also found the ANZ bank staff to be very rude and arragant, God bless, 🙏🦋
I appreciate your response, and I’m speaking with sincere honesty. I wish you well, and beware of ANZ. I can’t understand how badly they treat their customers. My daughter is really smart and is doing a PhD on global finance. She told us too, that research has proven how bad ANZ is. Stay away from! Cheers 🥂
 
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I appreciate your response, and I’m speaking with sincere honesty. I wish you well, and beware of ANZ. I can’t understand how badly they treat their customers. My daughter is really smart and is doing a PhD on global finance. She told us too, that research has proven how bad ANZ is. Stay away from! Cheers 🥂
🙏🦋
 
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Another tradie scam I encountered - a tradie quoted me $18,000 for some house renovation tasks and required that I made progress payment based on % completion. He did about 80%, was paid accordingly, and then stopped coming to finished the work. This is rip-off scam.
These ones are brutal because it is fairly normal practice these days for trusted tradies to ask for a deposit before starting any work & trades are in high demand so we are often forced to wait ages to get one, so you are trapped into thinking if you pay their deposit you are securing them to come to your job in a timely manner! Some can be trusted (I was lucky on 2 occasions where I was asked to pay up front, but I live in a smallish town) tho I was taken aback by the requests & not sure I'd do the same again!
It stinks!
 
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These ones are brutal because it is fairly normal practice these days for trusted tradies to ask for a deposit before starting any work & trades are in high demand so we are often forced to wait ages to get one, so you are trapped into thinking if you pay their deposit you are securing them to come to your job in a timely manner! Some can be trusted (I was lucky on 2 occasions where I was asked to pay up front, but I live in a smallish town) tho I was taken aback by the requests & not sure I'd do the same again!
It stinks!
Dear member Cheezil, thankyou for your post and I agree with you totally. My daughter required her fence to be repaired. After paying the entire sum requested by the tradie, she had to wait for months, until her fence was completed. The tradie kept making excuses that he had other jobs that had to be completed, or that he had family issues and the excuses just went on and on. After that stressful and frustrating experience, my daughter now only gives a ten percent deposit and when a job is completed, she then pays the remaining amount required. God bless, 🙏🦋
 
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Dear member Cheezil, thankyou for your post and I agree with you totally. My daughter required her fence to be repaired. After paying the entire sum requested by the tradie, she had to wait for months, until her fence was completed. The tradie kept making excuses that he had other jobs that had to be completed, or that he had family issues and the excuses just went on and on. After that stressful and frustrating experience, my daughter now only gives a ten percent deposit and when a job is completed, she then pays the remaining amount required. God bless, 🙏🦋
Yes, it's a no win situation i unfortunately!
 
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