‘It’s already here’: Expert’s warning as Australia edges closer to a cashless future

Australia’s relationship with cash is shifting in ways that could reshape everyday life in the coming decades.

What began as a slow and subtle change is now gaining momentum, with visible impacts already taking hold across the country.

But as the push towards digital payments accelerates, questions are mounting over what this means for the future of money access.


Australians could be facing a future without access to a single ATM if the current pace of removals continues.

Research by Merchant Machine revealed a steady drop in cash machine numbers across the past decade, and Australia was far from alone.

The country ranked 12th—alongside Estonia—in terms of how quickly it was moving towards an ATM-free future.


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Australia on track to lose all ATMs. Image source: Pexels/mali maeder


Norway and Ireland led the pack with just 11 years predicted before their machines vanish entirely, followed by Lithuania, the Netherlands, Cyprus, and Denmark.

Between 2012 and 2021, Australia recorded a more than 15 per cent drop in the number of ATMs per 100,000 people.

If that decline continues at the same rate, ATMs could disappear entirely from the country within 30 years.

Despite this trajectory, many Australians were deeply opposed to the idea of a cashless society.

A poll of over 25,000 Yahoo Finance readers showed that 93 per cent did not support the move away from cash.


Still, Finder's Graham Cooke told shared that: ‘a cashless society isn’t a future possibility—it’s already here’.

Cooke said ATM usage had steadily declined since 2009, dropping from around 75 million withdrawals per month to just 28 million.

Even during the past year, ATM withdrawal numbers remained below the year-on-year figures for 10 of the previous 12 months.

‘Despite a slight uptick after COVID lockdowns, ATM usage has hovered at under 30 million withdrawals per month,’ he said.

Australian Banking Association CEO Anna Bligh said cash payments were forecast to drop to just 4 per cent of all transactions by 2030.

That was a sharp fall from the 70 per cent recorded in 2007, according to Reserve Bank figures.

While the shift towards digital transactions was well underway, efforts were being made to preserve access to physical money.


Norway and Ireland, despite leading the charge towards a cashless model, recently introduced laws to protect access to cash.

Australia was expected to follow suit, with new legislation being drafted to guarantee cash acceptance for essential services by next year.

There were just 5,476 ATMs across Australia as of October, according to Canstar data.


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Australia’s ATM count drops to 5,476 in October.


That was a reduction of 6,084 compared to figures from 2019.

The Commonwealth Bank held the largest share, with nearly 2,000 machines, while ANZ had 866.


Private operators had tried to fill the gap, but withdrawals often came with a $3 fee or more, unlike free transactions at major bank-owned machines.

Back in 2017, banks removed fees for ATM use—something Armaguard, the cash transport provider, believed contributed to the sharp decline in machines.

Canstar confirmed over 6,000 machines had been removed in just five years.

Still, physical money held strong support among the public.

A Money.com.au survey found 68 per cent of Australians, roughly 14.8 million people, believed businesses should be required to accept cash.

Only 5 per cent supported a total shift to digital-only payments.


‘Cash remains the most reliable payment method—when the internet is down, the power is out, or there’s a tech glitch, it’s often the only way to pay,’ said Money.com.au’s Sean Callery.

‘It’s also the only way to dodge debit and credit card surcharges — the most hated fee among Aussies, with 39 per cent ranking it above even ATM withdrawal charges (14 per cent).’

Cash advocate Jason Bryce urged banks to maintain ATM access to ensure communities remained supported.

‘They have more than a social responsibility to deliver cash,’ he said.

‘They have an economic responsibility to maintain this national economic infrastructure. Banks must ensure that we can have easy, local, cheap, or preferably fee-free access to our cash.’


In a previous story, we looked at how a major payment shift has already nudged millions of Australians away from using cash.

The rapid uptake of digital options is reshaping spending habits faster than many expected.

Read more to see how this trend is unfolding across the country.

Key Takeaways
  • Australia is on track to have no ATMs left by 2055 if current removal trends continue.
  • Public support for cash remains strong, with 93 per cent opposing a fully cashless society.
  • ATM use has dropped from 75 million monthly withdrawals in 2009 to under 30 million today.
  • New laws are being introduced to protect access to cash, especially for essential services.

With ATMs disappearing and digital payments on the rise, do you think Australia should be doing more to preserve access to cash? Let us know your thoughts in the comments.
 

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I am tired of the question "card or cash" when paying for shopping. I only use a card if it is a significant amount I'm paying, like shopping for appliances, etc. Every day shopping is cash only. There are many elderly ppl who don't have cards, phones and/or smart watches, and they need to be considered - not just the tech-savvy. Cash must stay in circulation!
 
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I feel that @dabski2 is referring to ALL bank fees associated with personal accounts, not just card use fees. These would include account keeping fees, issuing of hard copy statements and "penalties" for inactive accounts.

The banks accrued $3.2 billion in account related fees for the year 2021-2022.

I have never been charged fees on my savings card or by the bank. ME and BOQ
 
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Reactions: deni67
I am tired of the question "card or cash" when paying for shopping. I only use a card if it is a significant amount I'm paying, like shopping for appliances, etc. Every day shopping is cash only. There are many elderly ppl who don't have cards, phones and/or smart watches, and they need to be considered - not just the tech-savvy. Cash must stay in circulation!
It's just an easy question, how would they know if they didn't ask?
 
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We need to keep cash. Think about a black out and you’re at the cash register and the eftpos machine is down. You would have to go away and come back later to try again as with cash you can pay straight away. We always have cash on hand.
In a Blackout Banks cannot operate, so no Cash from them either.
 
We need to keep cash. Think about a black out and you’re at the cash register and the eftpos machine is down. You would have to go away and come back later to try again as with cash you can pay straight away. We always have cash on hand.
how many times has it affected you? Not once for me. for goodness sake there is another day after. nothing works during a power cut.
 
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Nobody could ever absolutely guarantee that systems won’t go down, or a power cut happen, so how would we be meant to pay for anything if cash isn’t a thing anymore? If I couldn’t buy food to feed my family because of a tech glitch, I’d be rocking up to the Big Bank honchos’ homes and telling them that THEY are feeding us!
you really are very stupid in your thinking.
 
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Reactions: deni67
A bit of trivia, I have been with Westpac, formally The Bank Of N.S.W. since I arrived in Australia in 1965. We were given a choice at school whether we wanted the Commonwealth bank with a small metal building as a piggy bank or a piggy shaped one from The Bank Of N.S.W., I liked the piggy best so iv'e been with them to this day and have never had a complaint. I recently got scammed, through no fault of my own, through PayPal and the bank fixed it up within 2 weeks. It was only for $115 but being on a disibility pension that was a lot for me.
Growing up I was with The Bank Of NSW and still have that bank book wich is a pink snow white book
 
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What they never seem to mention in these articles is that the supermarkets took over as ATMs years ago. Don't most get their cash out at the supermarket now? Are these considered in the downturn figures.?
Btw, plenty of businesses can still operate without power. They write it down like they used to - even banks when the 'system' is down.
 
I have just had my mobile phone number sim swapped and the thieves took money from my Westpac account and tried to use my NAB account. Absolutely no idea how they did it as I have email accounts separated from banking and do not ever click on suspicious links or messages. Both accounts suspended until they can be sorted. If we go cashless and rely on our phones for everything more and more scams will happen.
 
Hey guess what, we are not in the 70's anymore, derrr.

And the doors default to a closed position, if the power dropped when the door were opened they would push them closed and I can guarantee you they are not going to open when other things are not working. Further if they do have backup power that can run the internet as well.

Sounds like the current arrangements are not to your liking, move forward, get with the times and stop living in the 70's.
Nor are we in the 1980s when you claimed you worked in a "bank".

Were you an after hours commercial cleaner at a large inner city branch?
 
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Reactions: deni67
How will the supermarket close their doors and shutters without electricity?

As a teenager, I worked at Flemings in Sydney on Thursday nights and Saturday mornings. Business as usual in the event of blackout. Why?

Emergency lighting kicked in. The cash registers were operated by a crank placed in the side of the register. No barcodes back in the early 1970s, but instead prices stamped on all items. Prices were entered on a clunky keyboard. No EFTPOS to deal with.

BUT CASH WAS USED WTHOUT A PROBLEM!!
Brings back memories of my supermarket check out chick days in UK of more years ago than I care to count…..we did have basic electric tills, every item entered by hand and if you pressed too hard, well the numbers just kept on going…….handling cash and counting the change back into the customers hands (they weren’t very clever tills, they didn’t show how much change to give back…..we also accepted cheques with a customer address on the back)…..We did keep 3 old fashioned tills that used a crank to add up the amount, just a glorified adding machine really…….Would you believe we also used candles to see by and some of the staff were relegated to patrol the aisles in case people needed help, but mostly to try and deter shoplifting……We didn’t have many black outs, but one or two lasted for a couple of days because of storms blowing down trees and electricity lines and the driving rain and sleet of winter …..The army used to come out and helped with clearing the roads and fixing the electricity lines…….mm hmm good old days…
 
I don’t think it matters anymore what we think of a potential cashless society….There are many good and relevant arguments to keep cash in circulation……but….. I don’t think the population have a hope in hell of winning, when it’s against what the banks want and how our government will handle it, or won’t……whatever the case may be, change is always on the cards in the face of progress, and the population will be pulled along whether we like it or not……Any erstwhile Robin Hoods out there who will stand up on our behalf, for justice and right… ;) 😊
 

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