‘It’s already here’: Expert’s warning as Australia edges closer to a cashless future

Australia’s relationship with cash is shifting in ways that could reshape everyday life in the coming decades.

What began as a slow and subtle change is now gaining momentum, with visible impacts already taking hold across the country.

But as the push towards digital payments accelerates, questions are mounting over what this means for the future of money access.


Australians could be facing a future without access to a single ATM if the current pace of removals continues.

Research by Merchant Machine revealed a steady drop in cash machine numbers across the past decade, and Australia was far from alone.

The country ranked 12th—alongside Estonia—in terms of how quickly it was moving towards an ATM-free future.


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Australia on track to lose all ATMs. Image source: Pexels/mali maeder


Norway and Ireland led the pack with just 11 years predicted before their machines vanish entirely, followed by Lithuania, the Netherlands, Cyprus, and Denmark.

Between 2012 and 2021, Australia recorded a more than 15 per cent drop in the number of ATMs per 100,000 people.

If that decline continues at the same rate, ATMs could disappear entirely from the country within 30 years.

Despite this trajectory, many Australians were deeply opposed to the idea of a cashless society.

A poll of over 25,000 Yahoo Finance readers showed that 93 per cent did not support the move away from cash.


Still, Finder's Graham Cooke told shared that: ‘a cashless society isn’t a future possibility—it’s already here’.

Cooke said ATM usage had steadily declined since 2009, dropping from around 75 million withdrawals per month to just 28 million.

Even during the past year, ATM withdrawal numbers remained below the year-on-year figures for 10 of the previous 12 months.

‘Despite a slight uptick after COVID lockdowns, ATM usage has hovered at under 30 million withdrawals per month,’ he said.

Australian Banking Association CEO Anna Bligh said cash payments were forecast to drop to just 4 per cent of all transactions by 2030.

That was a sharp fall from the 70 per cent recorded in 2007, according to Reserve Bank figures.

While the shift towards digital transactions was well underway, efforts were being made to preserve access to physical money.


Norway and Ireland, despite leading the charge towards a cashless model, recently introduced laws to protect access to cash.

Australia was expected to follow suit, with new legislation being drafted to guarantee cash acceptance for essential services by next year.

There were just 5,476 ATMs across Australia as of October, according to Canstar data.


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Australia’s ATM count drops to 5,476 in October.


That was a reduction of 6,084 compared to figures from 2019.

The Commonwealth Bank held the largest share, with nearly 2,000 machines, while ANZ had 866.


Private operators had tried to fill the gap, but withdrawals often came with a $3 fee or more, unlike free transactions at major bank-owned machines.

Back in 2017, banks removed fees for ATM use—something Armaguard, the cash transport provider, believed contributed to the sharp decline in machines.

Canstar confirmed over 6,000 machines had been removed in just five years.

Still, physical money held strong support among the public.

A Money.com.au survey found 68 per cent of Australians, roughly 14.8 million people, believed businesses should be required to accept cash.

Only 5 per cent supported a total shift to digital-only payments.


‘Cash remains the most reliable payment method—when the internet is down, the power is out, or there’s a tech glitch, it’s often the only way to pay,’ said Money.com.au’s Sean Callery.

‘It’s also the only way to dodge debit and credit card surcharges — the most hated fee among Aussies, with 39 per cent ranking it above even ATM withdrawal charges (14 per cent).’

Cash advocate Jason Bryce urged banks to maintain ATM access to ensure communities remained supported.

‘They have more than a social responsibility to deliver cash,’ he said.

‘They have an economic responsibility to maintain this national economic infrastructure. Banks must ensure that we can have easy, local, cheap, or preferably fee-free access to our cash.’


In a previous story, we looked at how a major payment shift has already nudged millions of Australians away from using cash.

The rapid uptake of digital options is reshaping spending habits faster than many expected.

Read more to see how this trend is unfolding across the country.

Key Takeaways
  • Australia is on track to have no ATMs left by 2055 if current removal trends continue.
  • Public support for cash remains strong, with 93 per cent opposing a fully cashless society.
  • ATM use has dropped from 75 million monthly withdrawals in 2009 to under 30 million today.
  • New laws are being introduced to protect access to cash, especially for essential services.

With ATMs disappearing and digital payments on the rise, do you think Australia should be doing more to preserve access to cash? Let us know your thoughts in the comments.
 

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I never really think about cash as I use my card for everything and shop mostly on line.
I do however always have cash and usually from my son borrowing ,which I transfer but he returns in cash.

I needed to go to the shops and hubby asked me to take out $200 and in $20 notes for church . I went in to withdraw and the teller told me to use the eftpos machine then come back in to change over to the $20 notes otherwise I will get charges for using the teller. ( I have investment accounts with them and the account I withdraw from there is money also in that one)

So I went out withdraw then went back and changed over. The eftpos didn't have $20.

I need to go in at the end of the month to re invest my money so I will be bringing this situation up with them.

We have been with the commonwealth bank before we were married. Paid off 2 mortgages, and money in term deposit accounts for years
 
Banks don't care about how long you have been with them, nor how much you have invested with them.
Personal relationships upon which Banks were created and run have disappeared.
You now need to negotiate every account to best suit your style of Life.
Allegiance costs you money :(
Your money costs you money. If it's cards only, then, there should be no charge for there use, including with charges made to all the small businesses you use and Restaurants etc.
No charge for a card. They make BILLIONS in charges and Interest as it is.
 
Nobody could ever absolutely guarantee that systems won’t go down, or a power cut happen, so how would we be meant to pay for anything if cash isn’t a thing anymore? If I couldn’t buy food to feed my family because of a tech glitch, I’d be rocking up to the Big Bank honchos’ homes and telling them that THEY are feeding us!
 
Banks don't care about how long you have been with them, nor how much you have invested with them.
Personal relationships upon which Banks were created and run have disappeared.
You now need to negotiate every account to best suit your style of Life.
Allegiance costs you money :(
Your money costs you money. If it's cards only, then, there should be no charge for there use, including with charges made to all the small businesses you use and Restaurants etc.
No charge for a card. They make BILLIONS in charges and Interest as it is.
Billions??? If you believe the media hype. The vast majority of the card use fee goes to MasterCard and Visa, NOT the bank.
 
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It seems like its more a Generational gap item, from mid 50`s down people are tech savvy, above that its difficult to say as many still don't know how to use a phone for banking or other items. Not only that but are scared of banking online. I have had interceptions by scammers and they are getting more sophisticated daily.
 
Us more Cash and ALWAYS GET A RECEIPT most important get that receipt remember every transaction by law requires a receipt!!!
Not entirely correct.

Businesses are only mandatorily required to supply a receipt for purchases over $75. Under $75, a business must supply a receipt IF REQUESTED by the customer.

 
We need to keep cash. Think about a black out and you’re at the cash register and the eftpos machine is down. You would have to go away and come back later to try again as with cash you can pay straight away. We always have cash on hand.
How will the cash register open with no electricity? How will they total up 50 items? You do realise the shop will likely be closed as they have no lights, power for machines, etc.

You will not starve if you can't buy your milk fir a few hours.
 
Nobody could ever absolutely guarantee that systems won’t go down, or a power cut happen, so how would we be meant to pay for anything if cash isn’t a thing anymore? If I couldn’t buy food to feed my family because of a tech glitch, I’d be rocking up to the Big Bank honchos’ homes and telling them that THEY are feeding us!
Use some common sense, how often have you not been able to use your card? I can't remember or think of a time when I haven't used my card. And any downtime I have heard about lasts hours at most.

Power cut - well I'm sure Coles wouldn't be open, the registers will not work, the doors wouldn't even work. You won't starve if you can't buy your food for a few hours.
 
In short, Lots of Bank ATM's were replaced / taken over by the generic ATM's which charge fees to withdraw cash. My CBA ATM was removed from the local shops and replaced with these machine thieves, so I think that has contributed to lack of use. JMHO
 
Billions??? If you believe the media hype. The vast majority of the card use fee goes to MasterCard and Visa, NOT the bank.
I feel that @dabski2 is referring to ALL bank fees associated with personal accounts, not just card use fees. These would include account keeping fees, issuing of hard copy statements and "penalties" for inactive accounts.

The banks accrued $3.2 billion in account related fees for the year 2021-2022.

 

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